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<![CDATA[CSN Stores is an e-commerce company with entry-level openings in our Client Service and Store Operations Team. This is an excellent opportunity for a tactful, problem solving, service oriented professional who wants to join a fast growing e-commerce business and learn about online retail. We expect individuals to be able to learn quickly and grow within the organization. Career paths include management opportunities within the first year in our Customer Service department, lateral moves to Product Marketing, Advertising, Finance, and Business Intelligence groups, and upper level roles in Buying among other opportunities. CSN Stores is growing rapidly and there is significant opportunity for advancement for individuals who demonstrate superior work ethic, problem-solving abilities and have a positive, enthusiastic approach to working with customers. As you become familiar with our systems and how our business operates you will quickly begin to interact with our suppliers and deal with more complex problems. Previous experience is not needed, though we do require an undergraduate degree from a 4-year college. You will be responsible for: - Working with customers by answering questions, resolving issues, and trouble-shooting problems - Utilizing soft sales techniques to aide customers in finding the right products - Researching customer’s inquiries - Managing relationships with suppliers and manufacturers - Escalating calls as necessary - Sharing ideas to improve business practices - Performing other duties as assigned Technical skills: - In-depth experience with Internet (Web and email); - Experience with computers (MS Office). Other special skills: - Effective verbal skills; - Ability to retain knowledge of products; - Positive, people oriented and energetic; - Be motivated to meet customer needs; - Be analytical, creative, and innovative in solving problems; - An interest in working hard. Why join CSN Stores? CSN Stores is a fast growing company that operates niche e-commerce sites. We currently have over 259 online stores, in categories including AV furniture (TV stands, CD storage), Bedroom Furniture (Bedroom sets, Mattresses), Outdoor Furniture (teak, wicker), and other new categories. Our profitable company is looking to grow by adding smart, energetic, customer oriented people to the team. This is a great opportunity for someone who is interested in learning about e-commerce, working with customers and being part of a close knit team in a high growth business. Career growth and opportunities within the company are plentiful. This is a very open office environment where financial and marketing information is readily shared and everyone's opinion counts. We offer competitive salary and profit sharing. Our great benefits package includes health and dental insurance, 401k plan with company matching, 3 weeks paid vacation, compensated gym membership and other perks including season Red Sox and Bruins tickets and a stocked kitchen. So, where do I send my resume? If you are a self-motivated, high-energy professional looking for a fast-paced environment with great advancement potential, please forward your resume and salary requirements via email to jobs@csnstores.com. You can also send it to: CSN Stores, ATTN: Recruiting, Prudential Tower, 800 Boylston St.Suite 1600, Boston, MA 02199, or via fax to 617-532-6800. Note: CSN Stores is an Equal Opportunity Employer. ]]>

<![CDATA[Security/Event Staffing Company is looking for security/guest services employees to work on the weekends. The security/ guest service coverage is day,evening, and overnight. Having your own transportation is strongly recommended, but not required. ]]>

<![CDATA[We’re looking for a Portuguese Fluent Customer Service / Call Center Representative (4pm-midnight). The Customer Service / Call Center Representative is responsible for providing high quality customer assistance which is accurate, fast, friendly and helpful to our members. We are the world's most successful gay-dating site on the planet and proud of it (over 1.7 million active users and growing every day)! We are the company that hosts MANHUNT.net! Who are we? We are people, just like you: men, women, gay, straight and somewhere in between. While we are a diverse group, we have many things in common: our professionalism, our extraordinary talents, our desire to provide the best service in the industry, our commitment to being a socially responsible, industry leader as well as one of the best companies to work for in Massachusetts! (Take a look at our benefits package!) We’re looking for a service professional who wants to join our 24 x 7 service team and help us continue our tremendous growth! They must ensure that the highest standards of Customer Service are achieved and maintained. The Supervisor will also be responsible for day to day processing of member billing transactions, both payments and credits. Interested candidates must be computer savvy, patient and have prior customer service / call center experience. For more information about this position or to learn more about the company, visit our corporate website at www.online-buddies.com.]]>

<![CDATA[Always dreamed of joining a company that makes a positive impact in people's lives? Look no farther. Elderhostel is the premier provider of international and domestic educational/travel programs for the mature travel market. We have programs in 90 countries and all 50 states, including shipboard programs through the Amazon or the Mediterranean Sea, studying the history of the Hopi Indians in Arizona, and exploring Africa's wild frontier on an educational safari. Learn more about us at <a href="http://www.elderhostel.org" rel="nofollow">http://www.elderhostel.org</a> and <a href="http://www.roadscholar.org." rel="nofollow">http://www.roadscholar.org.</a> Road Scholar/Elderhostel is seeking Call Center Associates for our beautiful call center at Wannalancet Mills in Lowell. This team handles all aspects of sales and customer service; from helping customers choose their educational travel destination to answering specific program related inquiries and providing prompt resolution of all customer-related issues. Reliable college students who have completed one year of college and have customer service experience and polished communication are eligible for shifts of 20 hours per week minimum, subject to satisfactorily completing the paid training. Responsibilities also include: • Manage incoming calls from clients; respond to phone-related inquiries; process enrollments and enrollment-related transactions in our computer database • Encourage participation in Elderhostel programs and participate in outbound calling campaigns and sales initiatives • Actively support the Elderhostel mission and inspirational culture • Provide a high level of customer service as defined by: a positive attitude, an efficient and adaptable approach, a polite, caring and professional telephone manner • Assist in researching client’s correspondence regarding enrollment-related problems or concerns, and resolving them through verbal communication as needed • Assist with hands-on activities in the new employee training process as well as in other areas of enrollment and with organizational initiatives as needed • Meet monthly performance metrics and goals and other key objectives such as helping our Development Department reach their fundraising goals • Verify, update and maintain client files with accuracy • Compliance with schedule adherence policies; conform to phone schedule adjustments, based on incoming call volume. Must work Mondays. REQUIRED EDUCATION, EXPERIENCE AND COMPETENCIES • Customer service experience, preferably in a call center environment • Commitment to high performance and increasing enrollments in Elderhostel and Road Scholar programs • Superior organizational skills; ability to retain, organize and access large amounts of information • Computer proficiency and detail orientation; willingness to learn new skills • Good communication, language and problem-solving skills • Enthusiastic, upbeat personality; mature, professional demeanor • Regular attendance and punctuality; ability to commit to an established schedule • Ability to complete one-to-two week-long full-time training program • Greater Lowell/ Rt. 2 /Southern New Hampshire resident a must Qualified applicants - Please email cover letter (required) and resume to humanresources@elderhostel.org. Elderhostel strongly encourages qualified applicants of color to apply. Thank you! ]]>

<![CDATA[Strategic Account Manager: This position is responsible for acting as a primary point-of-contact during the “Go-Live” period to facilitate new clients in adopting our software. Key Functions: Account Management (80%): 1. Conducting the Support Kick off Call, demonstrating the Customer Support Portal and ensuring that the client is web-enabled. 2. Triaging the accounts to the appropriate queues and escalating any outstanding issues. 3. Evaluating the level of software adoption by client practices and arranging for remote trainings, technical assistance or escalations as need be. 4. Consistently tracking account activity through graphs / charts. 5. Maintaining ongoing communication with the client practice through the 12-week period. Proactive Customer Service (20%): 1. Calling practices within a particular specialty group and conducting surveys to assess the comfort levels of the client with the product and understanding critical issues, if any, faced by the client after the Go-Live period. Requirements • Bachelors Degree. Major in Business Administration preferred. • 2+ yrs account management experience and / or experience with support department preferred. • Good telephone etiquette. • Strong verbal communication skills. • Sound data entry skills • Basic Computer skills (Familiarity with Microsoft Office Tools) Other Skills/Abilities • Problem Resolution experience a plus • Ability to work in a fast-paced work environment. • Ability to use individual discretion while dealing with clients. • Sound analytical and problem – solving skills. • Team Player attitude. ]]>

<![CDATA[Atrius Management Boston is switching format and moving many of our services onto our website. Because of this, our customer service branch is growing to smooth over the process. Atrius is thus seeking full time customer service representatives at our Boston branch for immediate hire. - You must have a high school diploma and/or a GED. - Must have basic knowledge of Microsoft Word & Excel. - Be professional and responsible Facility is Handicap accessible and Kemper is an equal opportunity employer. Starting pay is $20/hr with room for advancement. Health insurance after 60 days. If you are interested and want to set up an interview or if you have any questions pertaining to this position please email atrius.customerservice@gmail.com ]]>

<![CDATA[PAYCHEX IS HIRING!!! We will be conducting interviews on site. COME MEET RECRUITERS FROM THIS “FORTUNE 100 BEST COMPANY TO WORK FOR” Wednesday, May 21st, 2008 120 Presidential Way Woburn MA 01801 8:00 AM – 1:00 PM Customer Service Reps/Payroll Technical Support Specialist (Help Desk) Part Time Mailroom/Packers M-T-W 10-4 or 3-9 Customer Service Reps should bring your • Proven customer service skills and experience • Excellent communication and interpersonal skills • Math aptitude • Problem solving skills • Ability to attend two week training in Rochester, NY (all expenses paid) If you are unable to attend, please send your resume to mglen@paychex.com, subject: Woburn Position. Call 800-696-6203, ext. 43062 for more information. Be sure to visit our website www.paychex.com for more information. ]]>

<![CDATA[Fast growing full service travel company who is customer service driven is looking to add valuable additions to our team. We are offering flexible hours full time positions with the opportunity to grow within our organization. You need to be able to work evenings, weekends, and holidays. If you are looking for a new opportunity to work in the travel industry and have good phone skills, please email your resume . Competitive wages and benefits offered to qualified applicants.]]>

<![CDATA[ I have always said that Craig’s List is my genie in a bottle, well, here’s my wish: I have a very successful and growing company that I don’t have enough hours in the day for. I have some great people working for me and I am in a position now to be able to put some time and resources into the entertainment part of the company. It is a great part of my company, offering customized murder mysteries and corporate entertainment, something I have been involved in creating the past 20 years. It was a leader in the market but I/we haven't been paying attention to it the last few years. It is time for me to step it up and lead the way. What I am looking for: I suppose that I am looking for a young me, male or female. Someone who can see the potential of this business and do what it takes to help it get to the next level. Someone with a love and passion for a small business who likes to see their efforts really mean something. The websites are good, could be better, the products are good, client lists, testimonials, all there. New show, we’ve got them, advertising, right up there on Google. First and foremost, I need someone to do the work, the production work and build the infrastructure of the company with me as described below. There are many related opportunities that just need the right person to work on it. Here’s what you will be doing: - handling all phone inquiries, box office, group and corporate sales - looking at the company with fresh, young eyes. Telling me and implementing a marketing plan that will reach the right people with a heavy internet focus - taking a look at the public dinner theater and corporate entertainment and determining new ways to get the word out - helping expand, train, retain a network of actors for our shows and corporate entertainment across the US (travel not required) - working with clients to coordinate all public and private shows - liaison with venues, writers and advertising outlets - oversee inventory and equipment locally and nationally - develop relationships with actors in key cities - communicate and bridge between sales and production departments - develop and maintain actor database and schedule Once the foundation is stabilized and we are able to easily offer shows in the markets that we advertise, then it is time to figure out the best ways to market, advertise, and really take this business up to the next level. Are you that person? I am willing to be more generous once I am convinced that you are the right person, with the right work ethic, the right ideas and a track record of success. Recent college graduates only with real world experience need apply. This is an office job, for the most part ideally with some evening networking opportunities. I expect that I will get lots of responses. Please no generic responses and include a cover letter as I want to be able to give each respondee attention. Job location is Sharon Compensation: There is a salary ($33K - $38K), and we will come up with a creative way to compensate you when your effort pays off. I will ask for a non-compete. ]]>

<![CDATA[ON CALL POSITIONS in VISITOR SERVICES, MUSEUM STORE and EVENING SPECIAL EVENTS JOHN F. KENNEDY LIBRARY & MUSEUM The JFK Library is seeking candidates for “on-call” positions in store, visitor services, and special events. Must enjoy meeting and interacting with visitors, and have an enthusiasm for working with the public. Store and visitor services associates will work during the day. Special event assistants will work in the evening, 5pm-8pm. Please go to our website at www.jfklibrary.org for Vacancy Announcement # CK187796BB for details or call our HR office at 617-514-1541. Hourly rate for these positions is $12.36. Not eligible for health benefits. Excellent customer service skills are required for these positions. Must be professional, possess excellent organizational skills, and enjoy working with the public. Business attire required. This is a federal government position. The federal government is an EOE. Must be US citizen. CLOSES MAY 29, 2008]]>

<![CDATA["The quickest way to build a career." Get on the fast track to a more rewarding career with Vanguard Car Rental USA Inc., operators of National Car Rental and Alamo Rent a Car. We are looking for motivated, talented people to add to our team at our Boston location. We offer incentive programs, advancement opportunities, and a full benefit package. Full/Part-Time Benefits 401K with Company Match Medical Paid Vacation Dental Holiday Pay Vision Tuition Reimbursement Life AD&D Insurance CUSTOMER SERVICE AGENT Handle and resolve customer questions, comments and complaints pleasantly while working face-to-face in city/market locations. Responsibilities: •Make eye contact and greet all customers; identify and attend to customer by name, verify rental agreement and reservation, thank each customer at the conclusion of their transaction. •Answer customer questions and provide assistance based on each customer’s needs and requests, by brand. In some locations, which offer both brands, this job responsibility requires keen understanding of the differences between products and services offered by both. •Ensure a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes; review rental parameters with all customers to ensure a complete understanding of rates and service charges, verify return date and time on the rental agreement is accurate and reviews all charges at the time of vehicle return. •Prepare Rental Agreement Folder with all required information. Offer all customers assistance with directions, maps, local area information and appropriate service information. •Maintain appearance of rental counters and customer areas to present a neat, orderly and safe condition; ensure counter is stocked with appropriate supplies to provide smooth and effective counter service. Requirements: •High School Diploma or G.E.D. or an equivalent combination of education and work related experience. •1 year experience handling customer service responsibilities in a fast paced and dynamic environment. •Excellent customer service and problem solving skills while working in a fast paced environment. •Strong communication skills required; written and verbal. Ability to communicate information from management to other associates. Must be able to understand, read and write English. •Basic computer skills required; Word, Excel and Outlook. •Must comply with all uniform appearance requirements. •Must possess a valid driver’s license and maintain a safe driving record. •Requires some flexibility in working hours. Qualified applicants may apply in person at 6 Tomahawk Drive, Eastboston, MA 02128 (Monday to Friday 8-5). Please submit your resume with salary requirements to paynec@vanguardcar.com. Vanguard Car Rental USA Inc. is an equal opportunity employer. We have a pre-employment background/drug testing program. We wish to thank all candidates; however, only qualified candidates will be contacted.]]>

<![CDATA[Boston Children’s Museum seeks a dynamic, energetic individual who can lead full and part-time entry-level staff. The Visitor Services Manager (VSM) is responsible for supervising and coordinating the work of Visitor Service Associates to insure that the Museum’s front desk, information desk, and lobby operate smoothly and efficiently and provide a positive, welcoming first impression of the Museum. The position assists the Director, Visitor Services with hiring, training and supervising the Museum’s visitor services staff. The VSM is also the contact person during the day for any customer service or operational issues that arise. The goal of this position is to create a work environment defined by respect, excellence, communication, community, and fun. The position plays a key role in enhancing the Museum’s role as an urban children’s museum by ensuring that front line staff are capable of delivering on the Museum’s informal education mission. QUALIFICATIONS: · BA/BS with background in customer service, retail, museums or related field preferred. Prior staff training and supervision experience, demonstrated ability to foster a positive, productive work environment, and a dedication to creating and maintaining a strong customer service culture · Prior cash handling experience. · Proven ability to motivate and maintain staff morale and team spirit · Excellent interpersonal skills and the ability to work well in an intergenerational, multicultural setting · Proven ability to prioritize multiple demands and deadlines in a fast-paced environment and make good decisions under pressure · Self-directed, highly organized, creative problem-solver with excellent follow-through · Comfortable leading presentations and role playing in a group setting; sense of humor · Fluency in Spanish, Creole, or other languages desirable HOURS: Monday, Tuesday 9:15-5:15pm, Friday 1:15-9:15pm, Saturday and Sunday 8:30-5:15pm. ]]>

<![CDATA[Boston Area Sales & Service Representaive Company Description: STUDYPOINT StudyPoint is a national in-home tutoring company, based in Boston, which provides both academic educational tutoring and test preparation services. These include PSAT, SAT, SATII and ACT preparatory courses across the country for students in grades K-12. We introduced our new “Transitions Program” for students entering high school and currently we are taking applications for our new summer writing program. StudyPoint has been nominated to INC. Magazine’s top INC. 5000 list; highlighted in numerous business publications; and most recently received the Boston Business Journal Pacesetter’s Award. The company is rapidly expanding and has new job opportunities. We are currently seeking a dynamic individual who possesses a combination of business, sales and entrepreneurial talents. Our team is highly motivated, smart and enthusiastic. You may be the to expand our markets to include seven additional major US cities. We have big dreams for where we want to go, and are looking for talented people to help us get there. If you are interested in combining your natural talents with our intensive training to succeed in our growing company, please visit our website at www.StudyPoint.com to learn more! Position Overview The next ideal candidate will work a flexible schedule out of the corporate headquarters in Stoneham, Massachusetts. You will join our customer service/sales team where your territory may include customers across the country but will focus primarily on the West Coast. Daily responsibilities include making and receiving calls promoting or selling company products and services. You will provide customer support as an alternate member of the Service team. Requires an in-depth knowledge of all products and services offered for which you will be trained. Essential Job Functions • Ability to work a flexible shift • Takes incoming calls on specified shifts as assigned • Makes outbound calls per specified shift and specific promotion • Follow up on leads and send out collateral to leads • Willingness to work on a secondary team as required by annual sales cycle. • Follow daily call list as assigned • Conduct in –depth follow ups with families • Continually establishes increasingly higher levels of call center standards • Forwards sales and billing issues to manager to resolve billing issues • Reliable transportation to the office which is handicapped accessible. Additional Job Functions • Maintain positive energy and can-do attitude • Send Thank You cards after sales. • Be crystal clear with family expectations. • Enter PSAT scores into database when on call for service team. Requirements • Bachelor’s Degree in business, finance or marketing • At least 2 to 5 years prior experience in the field. • Experience in retail a plus • Familiarity with field’s concepts, practices and procedures. Benefits Summary • Health coverage, and dental coverage • 10 Paid holidays including your birthday • Competitive Salary plus performance-based bonus (commission) paid quarterly • (3 weeks) paid vacation days, 5 personal/sick days • I paid day to volunteer in an organization of your choice • A friendly team-oriented environment • The opportunity to develop your sales, customer service and management skills • Business Casual Dress Code TO APPLY: We are looking to fill this position immediately and will consider only those applicants who submit a complete application including a cover letter, resume, and salary history. Training and coaching will be provided for all responsibilities. Please forward your application to MAhiring@studypoint.com. We respond to every QUALIFIED applicant. StudyPoint is a proud Equal Opportunity Employer ]]>

<![CDATA[Purpose of Position: To perform guest registration, settlement of accounts and all other reception desk services in a courteous, professional and efficient manner with the primary emphasis on providing the highest level of service to all Hotel guests with an enthusiastic attitude and professional demeanor, the Front Office Agent is responsible for one of the first impressions of this five star property. Position Mission/Overview: The performance of this position effects guest satisfaction and an impression of the service the Hotel provides. This impression can lead to repeat business and reputation enhancements. Essential Job Functions/Responsibilities to include the following: •To accurately perform all Front Office functions while insuring the complete satisfaction of all guests. •Register and check out all hotel guests in accordance with the established procedures and in an atmosphere of pleasant, courteous professionalism. •Adhere to all credit policies and procedures as established. •Ensure that the guest is made aware of the hotel facilities and room amenities. •Ensure that one is aware of all VIP’s staying in the hotel and that the guests are called by name. •Be actively involved in up selling and cross selling the hotel and restaurant. •Settle guest accounts in a complete and accurate manner. •Balance all postings and settlements on a daily basis. •Provide and control safe deposit access to all Hotel guests and insure the accurate maintenance of all safe deposit records. •Perform the duties of reservationists during the hours when the Reservations Office is closed. •Cross sell and upsell the facilities of the Hotel. •Be familiar with the department’s budgets and occupancies and average rate. •Maintain and balance on a daily basis a contracted house bank to perform all cash transactions in accordance with established guidelines. •Perform the accurate and efficient posting of various incidental charges to guest accounts as directed. •Respond to and follow through on all guest requests in a courteous, efficient, and timely manner. •Achieve complete familiarity with all hotel facilities and services and promote these facilities whenever possible. •Update knowledge and information concerning rates, room availability, group bookings, corporate club members. •Complete all other assignments, duties, and tasks as assigned by the Front Office Manager and Assistant Manager. •Prepare end of shift balance of all settlements, postings, amounts, paid out and allowances and justify such adjustments as per departmental standards. •Follow the check out minimum standards while checking out a guest. •Display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees. •Welcome and register hotel guests with an emphasis on fulfilling requests, following special handling instructions, and adhering to established credit policies and procedures. •Handle a multitude of keys. •Quote and be familiar with room and rate availability for current and future dates. •Accept reservations, changes and cancellations in the absence of reservations staff. •Select and block rooms for arriving guests; pre-register individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested. •Work closely with the Concierge staff to coordinate the efficient handling of guest luggage and follow up on guest requests. •Handle guest problems or complaints. •Utilize the computer system in running daily reports and in blocking special requests. •Keep all support departments informed of necessary information or requests. •Handle safety deposit box requests; including distributing, giving access to, and closing procedures. •Complete key packets and vouchers, and to modify registration cards. •Check guests out of the hotel in accordance with procedures; make change, cash checks, exchange foreign currency, and post charges to guest accounts. •Maintain a balanced bank assigned to you from the hotel. •Reconcile all transactions at the close of the shift and to cash out. •Recite hours of operation of all hotel facilities and special service codes. •Understand the tasks performed by a telephone operator, a reservationist, a concierge and a housekeeper. •Handle hotel emergency procedures and situations with maturity and professionalism. •Perform tasks and projects as delegated by the Assistant Manager, Front Office Manager, or Hotel Manager. Required Position Skills •Cultural Sensitivity •Oral Communication Skills •Planning and organizing skills •Problem solving skills •Service Orientation •Team Work •Customer service appreciation and awareness ]]>

<![CDATA[Healthcare Service Representative to $14/hr! Looking for a change of pace or a chance to get started in the healthcare field? One of our client companies in Quincy is looking for a customer service representative to join their valued organization. The ideal candidate will be reliable, have great communication skills, and always put the customers’ needs first. This is an excellent opportunity for someone who is: -Empathetic and patient -Confident on the phone -Able to relate to customers -Comfortable with Microsoft Office -Looking for a full-time commitment with great growth potential This role is accessible by public transportation, and includes paid vacation days, 401k, and a desirable health insurance package. While a college degree is welcomed, it is not required to be considered for this role. In order to be considered for this opportunity, please send an updated Word document resume to mcharron@psgstaffing.com. All PSG postings are either actual positions we had available at the time of posting and/or are representative of the positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you’ll love. As one of the area’s largest staffing firms, we helped almost 5,000 people find jobs this year. Chances are good that we can help you, too. ]]>

<![CDATA[At The Law Offices of James Sokolove, our mission is to reinvent how people obtain legal services, in order to provide everyone, irrespective of ethnicity or income, equal access to our civil justice system and within it, superior quality of representation and service. Due to recent growth, our company has several new positions for candidates who have a passion for helping people, and who want to contribute to the on-going success of a dynamic, energetic and successful organization. Opportunity: Legal education training Medical training Help people in need Raise awareness on legal issues Work with personnel at all levels of the organization on cross-functional teams to help develop new initiatives and processes. Environment: Public transportation access Casual dress Excellent co-workers Newly renovated office space The Role of the Case Specialist: The Case Specialist is primarily responsible for providing superior service to our clients and prospective clients through inbound and outbound telephone contact. Working in a team environment, the CSR helps to ensure that corporate and department goals are met. The primary goal of the department is to provide outstanding service to clients, potential clients, affiliates and internal customers. Outstanding service is defined as being responsive with a sense of urgency, providing information that is accurate and thorough, and working in a manner that is consistently pleasant, helpful and professional. Major Responsibilities a. Maintain availability to answer incoming calls by staying ¡§logged in¡¨ as much as possible. b. Respond to inquiries in Pivotal Webmail within pre-determined timeframes. c. Following pre-established screening criteria, discuss potential cases with prospective clients by confirming contact information and asking screening questions about their situation. Follow up as necessary. d. Maintain regular contact with Case Managers to notify them of client follow-up issues, client contact information updates, as well as feedback on affiliates. e. Develop and maintain updated knowledge about all active case types. f. Develop an expertise in one or more case types to become a subject matter expert. g. Develop and maintain updated knowledge of all LOJS services, including affiliate relationships, current ad campaigns, social worker services and case-specific websites. h. Develop and maintain a thorough knowledge of the Pivotal database, including processing updated client contact information. i. Call current clients to conduct periodic service surveys and update Pivotal. j. Work closely with other team members to help complete pending work and support the team environment. k. Perform other department functions, on a rotating basis, such as printing monthly surveys and retrieving voice mail messages. l. Take an active interest in the department by helping to identify new initiatives or revised processes that will increase client satisfaction. m. Be a role model for others to emulate. Qualifications & Skills a. Bachelor¡¦s Degree. b. Fluency in Spanish is a plus. c. Work experience in a customer service environment or a demonstrated commitment to helping people. d. Patience and empathy with people who may have difficulty communicating effectively. e. Excellent listening skills, as well as excellent written and oral communications skills. f. The ability to work effectively with a diverse group of employees and clients. g. The ability to prioritize and to adapt to changing priorities in a fast-paced environment. h. A strong work ethic that is characterized by respect for others, professional conduct and a commitment to advance the mission of the company. i. The ability to work between the hours of 8:00AM - 8:00PM, Monday through Friday as well as weekend hours. j. A sense of humor and a willingness to have fun. ]]>

<![CDATA[<table> <tr> <td> <a href="http://www.jobsthatmatter.org/jobsthatmatter.asp?id2=23208" rel="nofollow"> <img src="http://www.jobsthatmatter.org/ad_images/make_banner.gif" border="0"> </a> </td> </tr> </table> <table> <tr> <td width="55"> </td> <td width="371" valign="top"> <div align="left"><img src="http://www.jobsthatmatter.org/ad_images/friends_head.gif"> </div> <div align="left">Want to work in an office of <a href="http://www.jobsthatmatter.org/jobdescrip.asp?id2=23222" rel="nofollow">like-minded people</a> who are serious about making a difference?</div> <div align="left"><img src="http://www.jobsthatmatter.org/ad_images/money_head.gif"> </div> <div align="left">Can't afford to take an unpaid internship? Campaign staff will have the opportunity to turn this job into a career, and just over the summer, you can <a href="http://www.jobsthatmatter.org/jtm.asp?id2=23293" rel="nofollow">make $4000-$6000</a> as well as receive other benefits.</div> <div align="left"><img src="http://www.jobsthatmatter.org/ad_images/difference_haed.gif"> </div> <div align="left">Above all, do you want to make a difference? Our staff make a difference on some of the most <a href="http://www.jobsthatmatter.org/socialchange.html" rel="nofollow">important environmental problems</a> out there. </div>  </td> <td width="10"> </td> <td width="244"><img src="http://www.jobsthatmatter.org/ad_images/huddle.jpg"> </td> </tr> </table> <table bgcolor="#D7CEB8" width="695" height="100" cellpadding="5"> <tr> <td><img src="http://www.jobsthatmatter.org/ad_images/3stars.gif"> </td> <td width="446"><div align="left">Recent Story: On the heels of strong economy-wide caps on global warming pollution in California and New Jersey, as well as commitments from 13 governors to stop global warming, Environment America-backed legislation introduced in Congress in 2007 would cut global warming pollution 80 percent by 2050. </div></td> <td width="5"> </td> <td width="141"><img src="http://www.jobsthatmatter.org/ad_images/AME.logo.gif"></td> </tr> </table> <table> <tr> <td width="55"> </td> <td width="359"> <div align="left"><img src="http://www.jobsthatmatter.org/ad_images/apply_head.gif"> </div> <div align="left"> <a href="http://www.jobsthatmatter.org/jobsthatmatter.asp?id2=23208" rel="nofollow">Visit our Web site</a> or call 617-292-4810 and ask for Cindy. We are also hiring college graduates to run our campaign offices across the country. Competitive salary and benefits available. </div>   <div align="left"> </div></td> <td width="10"> </td> <td width="290"><img src="http://www.jobsthatmatter.org/ad_images/CSE_logo_white.gif"> </td> </tr> </table> ]]>

<![CDATA[Upscale Condominium building in the Copley area looking for mature individual with friendly and professional demeanor to work the front desk as a fill-in Concierge. This is a part time flexible position with ability to independently and to be available to work the occasional overnight shift.]]>

<![CDATA[Inbound Telephone Sales MaidPro Franchising is now hiring full-time, experienced, professional customer service reps to work in our National Sales Center. This is an inbound sales position requiring a high degree of professionalism and phone etiquette. Required Skills • Outgoing personality • High Degree of Professionalism • Pleasant Phone Voice • Reliable and Friendly • Good computer skills • Concise writing skills • Previous selling experience is a plus, although great communication skills and a friendly attitude are more important The Specifics: The Call Center hours are 8 am – 10 pm Monday – Friday, and 10 am – 5 pm on Saturdays. The position opening may range during hours of operation. The immediate position being created is for 2 – 10 pm weekdays. Some scheduling flexibility is important. The Company: MaidPro is a franchisor of housecleaning services with more than 90 locations across the United States. We are presently growing quickly, with a new office opening every 2-3 weeks. In 2007, MaidPro was named one of the best places to work in Boston by the Boston Business Journal. Our work atmosphere is casual and collaborative. If you are looking for a small company feel with the ability to have a national impact, MaidPro might be for you. Our offices are located near North Station, directly across from the BankNorth Garden (formerly The Fleet Center). Commute with ease on the commuter rail to North Station or take the Green and Orange T. To Apply: Please review www.maidpro.com and send your resume and a bullet point list as to why you think you are a good fit for this position. Include your salary history and requirements. Send this information to hr@maidpro.com. Applicants should then show up for open interviews with a hard copy of their resume on either Tuesday, Wednesday, or Thursday at 2:30 pm. Please do not wait to be invited in for an interview! Simply show up to the office at 60 Canal Street! MaidPro has been named one of the “Best Places To Work” by the Boston Business Journal. ***MaidPro Franchising is an Equal Opportunity Employer and does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, non-disqualifying physical or mental disability or any other basis covered by law. Employment decisions are based solely on qualifications, merit and business need.*** Compensation: Up to mid 30s with bonuses per year plus benefits! ]]>

<![CDATA[POSITION: Client Services Specialist COMPANY: LoyaltyExpress is a boutique marketing services firm dedicated to the mortgage industry. We are breaking the mold of traditional client retention programs for a national client base. LoyaltyExpress attributes its success and rapid growth to its ability to attract and retain talented employees and satisfied clients nationwide. The work environment is fast-paced, flexible, and progressive. We are looking for someone who likes challenges, is a self-starter, and is looking to work in a fast-paced environment that is growing aggressively. If you are not committed to a start-up atmosphere that involves a lot of work and sweat, DO NOT apply. We work more than 40 hours per week, learn a lot, and share great senses of humor. JOB DESCRIPTION: Summary: The Client Services Specialist is responsible for handling all inbound service requests for a national client base. You will need to be proficient in our web-based application as well as the processes of our services and products. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Diagnose and resolve customer issues via phone and e-mail. • Record all issues and communications in Salesforce.com. • Establish, maintain, and update files, databases, records, and/or other documents and spreadsheets. • Ability to create, compose, and edit written materials. • Coordinate overall account registration process for clients. • Work closely with Operations on customer set-up and order resolutions. • Work closely with clients to solve problems, support their needs, and up-sell. • Provide excellent customer service in a timely manner. • Other duties as assigned. EXPERIENCE • Minimum of 3 years working in a professional business setting. • Proficient in the use of MS Office with emphasis on Excel. • Posses strong relationship building skills. • Ability to multitask and solve problems. • Strong communication, interpersonal, and organization skills. • Ability to work well as a part of a team and independently. • Ability to interact professionally with various levels of clients. EDUCATION • College Degree preferred. ]]>

<![CDATA[Expanding Woburn based manufacturer/distributor of steam cleaning equipment has an immediate need for a Warehouse & Customer Service Assistant able to handle varied tasks in an organized and timely manner. RESPONSIBILITIES INCLUDE: Shipping: - Preparing packages for shipment. - Creating and applying FedEx labels. - Entering shipment data into database. - Creating commercial invoices for international shipments. General Customer Service: - Processing and shipping repaired serviced merchandise. - Returning customer service calls. - Arranging for the return of merchandise for repair. - Tracking repairs / informing customers of repair status. - Arranging returns and issuing refunds. - Other general customer service as required. Order Processing / Accounts Receivable: - Handling overflow from order processors. Clerical/Inventory: - Monitoring Inventory. - Other general clerical duties as required. Skills/Requirements - Relevant shipping/warehouse experience preferred. - Relevant customer experience required. - Familiarity with MS Word & Excel. - Positive and friendly attitude. - High School Diploma (post secondary education a plus). - Ability to multi-task and manage time efficiently. - Proficiency in Spanish preferred. ]]>

<![CDATA[<img src="http://images.greatjob.net/merry_maids/web_ad_header.jpg"><h2>CLEANING PROFESSIONALS – CLEAN UP WITH MERRY MAIDS</h2> <h4>BECOME A MERRY MAIDS CLEANMATE</h4>If you’re looking for greater income, benefits, flexibility and growth potential, you’ll be swept away by all that Merry Maids has to offer. As the country’s leading provider of house cleaning services, we have Full and Part-time openings for hard-working individuals.<ul><li>Earn more for your efficiency as you work with a partner and get paid for each house cleaned</li><li>Excellent benefits, including Medical Insurance & 401(K) Savings Plan</li><li>Mileage reimbursement; cleaning supplies provided</li><li>Paid training; No experience required</li> <li>Schedule flexibility; choose Full or Part-time</li><li>Most new hires earn promotions within 6 months</li><li>Earn $600 for employee referral</li></ul> Along with wonderful rewards, you can also enjoy enriching relationships with your co-workers and clients. If you are at least 18 years old, able to lift 20 lbs. and authorized to work in the U.S. Some locations may require reliable access to a vehicle, a valid driver’s license and proof of auto insurance. Please apply online today: Full-Time Opportunity: <a href="https://merrymaids.greatjob.net/jobs/EntryServlet?media=SN3&job=M3MBM" rel="nofollow">https://merrymaids.greatjob.net<a rel="nofollow"> Part-Time Opportunity: <a href="https://merrymaids.greatjob.net/jobs/EntryServlet?media=SN3&job=M3MCM" rel="nofollow">https://merrymaids.greatjob.net<a rel="nofollow"> Merry Maids is an EOE M/F/D/V. Drug and background check required Key Words: Maid, housekeeper, cleaning professional, cleaning lady, environmental services, domestic, janitor, housecleaner, Part-Time, Full-Time, customer service, hospitality, cleaning, teammate, retail, house labor, general labor, services ]]>

<![CDATA[Purpose of Position: To process all incoming, outgoing and internal telephone communications in a courteous, efficient, and timely manner. Possess an enthusiastic attitude and professional demeanor, the PBX operator is responsible for creating one of the first impressions of this five star property. Position Mission/Overview: The smooth functioning of the entire hotel telephone system relies upon the ability of the telephone operators to properly handle all outgoing, incoming and internal telephone communication. The PBX operators initiate the positive guet experience with the hotel. The PBX operators are relied upon to coordinate emergency communications to the fire and emergency response units. Essential Job Functions/Responsibilities to include the following: •Follow proper payroll procedures. •Provide general information and inquiries to all callers and be familiar with all hotel services, hours of operation, key hotel personnel, daily activities, special functions, etc. •Successfully utilize the telephone switchboard, the hotel computer system, and facsimile machines. •Answer all incoming calls promptly and with a pleasant tone of voice, using names when possible, and routing calls to proper extensions. •Accept and place wake-up calls for hotel guests. •Assist with “Do Not Disturb” requests, screening calls, “No Information” calls, busy extensions, transferring calls, call forwarding, call holding, call pick-up, call waiting, three-way conversations, trunk queuing, collect calls, visitors, and paging/radio equipment. •Assist callers in placement of local or long distance and prepare charges for posting to proper accounts. •Report and log all telephone maintenance and operational problems. •Assist the manager in the reconciliation of monthly telephone bills. •Handle messages accurately and in a timely fashion. •All wake up calls are to be entered onto call log sheet. •Review daily listings of upcoming hotel events. •Assist guests with dialing needs. •Communicate with employees via two way radio as needed. •Accept Messages for in-house, expected arrival and function guests and ensure their efficient and timely distribution. •Understand all hotel emergency procedures and coordinate communications during fire, health and elevator emergencies. •Accept and place all wake-up calls in an efficient and courteous manner. •Perform other tasks or projects as assigned by hotel management. •Maintain upkeep of phone equipment and headsets. •Coordinate all special telephone requests for guests in meeting or guest rooms. •Respond in any hotel emergency or safety situation. •Perform other tasks or projects as assigned by hotel management and staff. Required Position Skills: •Cultural Sensitivity •Oral Communication Skills •Planning and organizing skills •Problem solving skills •Service Orientation •Team Work •Customer service appreciation and awareness ]]>

<![CDATA[<img style="width: 640px; height: 480px;" src="http://images.greenpeaceusa.org/617-natural.jpg"> positions available in Boston (Downtown, Newbury Street, North End, Back Bay, Jamaica Plain, Boston University,Boston College, Northeastern, Suffolk University), Somerville (Davis Square, Tufts), Cambridge (Porter Square, Harvard Square, Lesley University), Brighton, Allston, Newton keywords: full-time, students, grads, graduates, environment, environmental, social change, progressive, global warming, peace, summer, year-round, amazon, forests, toxic technology, learn, career, principles, Greenpeace, green, oil dependence, renewable energy ]]>

<![CDATA[Are you a whiz at scheduling complex meetings in group calendars? Do you have at least 1-2 years of professional experience in HR, travel coordination and/or high-volume appointment setting? The Human Resources team at the Broad Institute of MIT and Harvard (www.broad.mit.edu) seeks a part-time Interview Scheduler, to assist with high-volume scheduling. Temporary position begins asap, 3 months + to start, with strong potential to extend. Approximately 25 hrs. a week, some flexibility, must be available during regular work hours. Position is on-site, with some telecommuting hours possible once position is established. You will be communicating with directors, departmental groups, and our friendly--and growing--HR team, so ability to provide timely updates to all staff is key! REQUIRED: --At least 1-2 years of recent experience with high-volume, group scheduling in Oracle, Outlook, or Lotus, etc. --Clear oral/written communication skills, professional phone demeanor --Must be dependable, have superior work ethic and customer service skills --Ability to creatively and independently problem-solve to meet deadlines **For immediate consideration, please submit introduction and resume to engleman@broad.mit.edu** NO AGENCIES PLEASE PROFILE: The Broad Institute was founded to empower scientists of all kinds to work together on difficult, diverse, critical genomic and biomedical challenges. The Institute is a unique collaboration between the MIT and Harvard academic and medical communities, located in the heart of Kendall Square. **The Broad Institute is an Equal Opportunity Employer** ]]>

<![CDATA[My client is seeking the following: Excel skills Sales experience Customer service in your background $13/hour....SEND YOUR RESUME AND CONTACT INFORMATION ]]>

<![CDATA[Seeking Customer Svc. Rep / F/T / no weekends / Benefits /$10 to 13 an hr. Position Consists of maintaining contact with clients who have enrolled into our debt settlement programas well negotiating with their creditors to settle the debts they have enrolled. Organization Skills and ability to self manage is key. Knowlegde of the Credit/Lending/Collection Industry is a definate plus Applicant must have some knowledge of Microsoft Windows, Outlook, and a keyboard(typing skills a must) Join a motivated team with a growing company, Room for advancement in multiple departments, Our product is second to none and we need customer svc reps who are second to none to maintain it. Contact Client Svc. Mgr. Dan Perry @ 866-922-0040 x200 or Fax Resume to 781-233-3800 Attn. Dan Perry (EOE)]]>

<![CDATA[Free to work weekends (often including Thursdays-Mondays) and don’t mind traveling both locally in the New England area and sometimes farther? Like working outdoors as well as indoors? Like hobnobbing with throngs of excited customers? Okay with the sometimes heavy lifting associated with typical craft booth set up? This might be the job for you. Artist/Inventor Rufus Butler Seder seeks a lead person to help set up, operate and break down his 10’ square Eye Think, Inc. booth at various craft shows throughout the year in Massachusetts and nearby states, and possibly the Midwest and California. Rufus is a world-class artist whose LIFETILES murals, installed in public places around the globe, are “movies for the wall”—life-sized optical glass-tiled murals that appear to come to life and move as the observer passes them. His patented line of optically- animated gifts items are sold in more than 1,000 galleries and gift shops. People love this stuff, so beware: our craft show booth can get a little busy! To learn more about Rufus and his company, Eye Think, Inc., please visit www.eyethinkinc.com. Most shows span the weekend. Set up is often on Thursday or Friday the day before the show, breakdown often Sunday or Monday evening after the show. Shows are indoors in the fall and winter, outdoors in spring and summer. First, we’ll pay you to train you while you do several shows with us. Then we’ll wind you up and set you free. You will know your show schedule several months in advance- this is not an “on-call” position. We did 45 shows last year in New England, the mid-Atlantic, California and the Midwest, and we’re continuing to expand. Typically, before a local show, we’ll meet at our Waltham-based Eye Think, Inc. studio, load up a van with the booth equipment, drive to the show location and set up. If it’s too far to commute back and forth daily, meals and your own motel room will be paid for. For the next couple of days we’ll work the show, yakking with customers, operating a cash register and a wireless credit card swiper, usually from 9 or 10 AM to 5:30 or 6 PM. The last day of the show usually ends a little early; we break down and pack up the booth, drive back to Boston and unload. You give us a completed time sheet, and your check goes out to you within a week. Down the line, if it turns out you’ve got a knack for the biz and prove yourself reliable and trustworthy, you can assume more responsibility and make more income. THIS IS NOT A “SUMMER JOB!” We’ll be investing a great deal of time and money training you. You will have to demonstrate to us that your lifestyle suits this kind of crazy weekend and travel thing. If you’re interested, you must e mail us ALL THREE of the following (if you don’t do all three, we won’t respond to you!): 1) A brief letter telling us about yourself and why you think you’re right for this job (you must address some of the specifics in the job description above, or we’ll assume you haven’t read the ad and are simply sending out boilerplate applications), 2) your resume with your phone number, and 3) phone numbers for at least THREE references of people you have worked for or studied under. No friends or family, please. Again, only e mails including ALL THREE items above will be considered. Send e mails to shows@eyethinkinc.com . On your e mail under the SUBJECT heading, write “New England Retail Booth Help.” DO NOT CALL US. If your e mailed letter, resume and references click with us, we’ll call you. ]]>

<![CDATA[We’re looking for an Overnight Call Center Supervisor (midnight-8am). The Call Center Supervisor is responsible for overseeing the performance of a team of Customer Service Representatives with direction from the Customer Service Manager. We’re looking for a service professional who wants to join our 24 x 7 service team and help us continue our tremendous growth! They must ensure that the highest standards of Customer Service are achieved and maintained. The Supervisor will also be responsible for day to day processing of member billing transactions, both payments and credits. Experience and Skills: * College degree preferred * High School graduate or equivalent required * Three years Customer Service Experience * Must have comprehensive experience serving in a supervisory capacity * Industry-related experience highly desirable * Bilingual fluency is a must, English AND one of the following - Portuguese, Spanish, French or German Must possess the following qualities: * Superb customer service skills, patience, and understanding, with the ability to turn around and satisfy difficult and demanding customers * The leadership skills to be an effective role model for your team of CSR’s * The ability to maintain a fair and consistent set of standards in managing your team * A detail oriented approach to your work * Excellent communication skills, both written and verbal * The desire to take initiative, follow through and complete assigned tasks * Must be able to multi-task in a fast paced service environment * A problem solver mentality where obstacles and problems are seen as opportunities For more information about this position or to learn more about the company, visit our corporate website at www.online-buddies.com.]]>

<![CDATA[A prominent university in the Boston area is seeking a customer service specialist who feels confident interacting with students, residents, and visitors. This could be the perfect opportunity for a people-person who has a gift for multi-tasking, or for those looking to get their foot-in-the-door in a higher education setting. Responsibilities will include taking in-bound calls, and making incoming guests feel welcomed. The ideal candidate must be extremely trustworthy and reliable, as the position also involves important security protocol. College graduates are encouraged to apply, but those with 2+ years of customer service background will also be considered. Experience with Microsoft Office is required. Please send resumes and inquiries to positions@psgstaffing.com. All PSG job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we helped almost 5,000 people find jobs this year, so chances are good that we can help you, too. ]]>

<![CDATA[The Service Professional is a part of our Service Delivery team that offers white glove customer service to our high-end clientele. This group will fulfill dining, ticket and travel requests for members as part of our full concierge services. This group is responsible for enhancing the client’s brand image, while also delighting members with first class service. Responsibilities: - Act as the ambassador for our client, serving as primary contact for their members regarding all benefit related services including a variety of Traditional Concierge, Travel, and Experience program requests. - Proactively educate members on the resources and programs available to them through both the concierge service and all other benefits offered by our client. - Delight members by providing excellent customer service when handling a variety of incoming requests via phone, email, and/or fax. Requests may include travel arrangements, dining reservations, ticket inquiries and purchases, locating hard to find items, arranging for unique lodging, gift suggestions and product comparisons. - Responsible for all correspondence with the member via phone and email with major goals of cultivating the relationship and building client loyalty, trust and confidence to increase client users and usage. - Accurately capture member data and update appropriately. Expand, enhance and document the resource database of vendors used to fulfill member requests. - Share feedback about member request trends and overall suggestions for improvement with your supervisor. - Answer calls and/or complete requests to meet and exceed service level and quality goals. Leadership Competencies: - Modeling Circles’ Values - Unwavering Focus on the Customer - Superior Communication - Effective Strategic Thinking and Planning - Innovation and Creativity - Effective Problem Solving and Decision Making - Treating Others with Respect - Developing and Maintaining Successful Relationships - Building Great Teams - Generating Influence and Credibility - Managing Self-Development - Achieving Excellent Results Other Important Competencies: - Prior customer service experience - Manage and prioritize multiple tasks daily - Excellent writing and oral communication skills - Knowledge of Windows 95/98 operating systems, Microsoft Word, Internet searching, and keyboarding. Education/ Certification: Bachelor’s degree preferred Who We Are: While few consumers know our name, many industries recognize our value. That’s because we’re a remarkable source of services that connect our members to the world. Circles is a loyalty and experiential marketing company that is unique in the marketplace. We wow our clients by being smart strategic partners. And we thrill our customers by fulfilling wishes and delivering the impossible through our virtual concierge service; this service includes high-end dining reservations, tickets and travel plans. We accomplish this through our vast network of connections and world-class technology in our call centers. Circles is a rapidly growing company where change is both expected and welcome. Our employees thrive in our fast-paced environment and meet challenges with vigor and a positive attitude. We offer our employees an extensive benefits package including health, dental and vision insurance, 401k, and a sabbatical leave program. Other unique perks include our employee anniversary and on-site massage programs. Circles, a wholly owned subsidiary of Sodexo, is located on A Street in South Boston - an 8-minute walk from South Station. ***All interested candidates should apply online at www.circles.com. No phone calls, please.]]>

<![CDATA[Local Entrepreneur looking to open a new children fitness center franchise in Franklin MA and expand multiple locations in the Boston market. Seeking experienced individuals to make this opportunity a success! Become a part of something new and exciting to the market! Be a part of the start up and development of this successful franchise! Do you enjoy working with children from newborn to 9 years? Have you worked in similar operations? Looking for Manager full time position, other full time and part time positions. In addition to regularly scheduled group activity classes, weekend birthday parties and summer camps are part of the offering to customers. You must have a great personality, love children and have a genuine interest in the social and physical development of children through group physical activities. Also, high quality customer service skills are essential. If you have interest, please send resume and cover letter to newbizop2008@yahoo.com. Due to the sensitivity of this new franchise to the Boston market to the competition, I cannot disclose the name of this franchise until your resume is received and interest is extended to you. ]]>

<![CDATA[Small dental office seeks highly organized and personable adm assistant for 25-30 hrs. Our office is family friendly and patient oriented and we need someone who will be able to treat our patients well but also carry out a number of duties including answering phones, greeting and dismissing patients, comminicating with suppliers and insurance companies. Must have basic computer knowledge, typing skills. Knowledge of dentistry and/or insurance claims submission a plus.]]>

<![CDATA[SECURE SUMMER WORK NOW!! Seeking upbeat, friendly people to join our growing customer sales and service team. Ideal for COLLEGE STUDENTS and GRADUATING HS SENIORS *Great Pay! $18.50 base/appt *Fun student atmosphere. *Customer sales/service, no experience necessary. *Excellent resume builder. *All ages 17+, conditions apply. *Part-Time or Full-Time schedules. *Scholarships possible for qualified students. Call: 781.642.0550 or apply online. www.workforstudents.com ]]>

<![CDATA[TITLED: Customer Service Coordinator – Look, Great Company!!! This is a wonderful opportunity to join the largest Audio Visual Systems Integrator in the North East! HB Communication’s combined three offices is a 350+ employee, family run organization that has been providing commercial Audio Visual Solutions for Universities and Corporate America since 1946. We are currently expanding our 60+ employee Boston office and are looking for talented, creative hard working individuals to work within our Customer Service Division as the coordinator between our Field Service Technicians, Clients and inside Service Department. We are proud of our current employees exemplarily work ethic and easy to work with personalities. This is an opportunity for you to shares with HB Communications your same core values and creativity. Please contact us, we welcome the opportunity to meet you. Required Skills – Proficient in MS Word, MS Excel, MS Outlook, SAP experience a plus. Benefits: Medical Dental 401K Hours - 8.30-5.00 ]]>

<![CDATA[SECURE SUMMER WORK NOW!! Seeking upbeat, friendly people to join our growing customer sales and service team. Ideal for COLLEGE STUDENTS and GRADUATING HS SENIORS *Great Pay! $18.50 base/appt *Fun student atmosphere. *Customer sales/service, no experience necessary. *Excellent resume builder. *All ages 17+, conditions apply. *Part-Time or Full-Time schedules. *Scholarships possible for qualified students. Call: 508.401.7467 or apply online. www.workforstudents.com ]]>

<![CDATA[Position available for a fast growing Technology Service Company located in Norwood Ma. All interested candidates should submit their resume on line to careers@usedge.com or mail a hard copy to USEDGE INC 212 Carnegie Row Norwood MA, 02062 to the attention of Human Resources Manager. Cover both Local and National territories. Assist in managing day to day dispatch duties of both local and Nationally based tech's Ensure timely close outs of all assigned work orders and or projects. Ensure that lines of communication have been established between the dispatch team, client and Sales team. Account Management and client relations/ Liaison between the customer and the Sales Manager assigned to the account. Identify quality assurance short falls and work with accounting team members in keeping them transparent to the client. Ensure that all documentation for each project is up to date and accurately reflect all changes in preparation for invoicing. Perform account review with Dispatch Manager on a weekly / monthly and quarterly basis Delegate to a diverse work force from remote locations ]]>

<![CDATA[Professional Customer Service Representative Our client, a publishing company in Waltham, is seeking a professional customer service representative for their corporate environment. Job responsibilities include handling inbound calls for subscription requests, address changes, processing new orders, assisting with online access, promoting programs, taking registrations, and assisting the customer with whatever is needed. Candidates must have a minimum of 2 year office experience, strong communication skills, attention to detail, and strong problem solving and decision making skills! This is an indefinite temporary assignment for an open position, which could go temporary to hire for the right candidate! Interested candidates are encouraged to email resumes in Word format and web samples links to gpace@hollisterstaff.com ]]>

<![CDATA[The Courtyard by Marriott in Waltham has an immediate opening for a full time bartender for Sunday thru Thursday nights. Must be TIPS certified (or equivalent Alcohol Awareness Program). Good job for someone fairly new to bartending as this is a hotel bar which caters mostly to hotel guests only. Must be outgoing, professional and friendly; familarity with Micros P.O.S. system a plus.]]>

<![CDATA[PAYCHEX, named a "Top 100 Company to Work For" by fortune Magazine (2007) is a rapidly growing leader of payroll processing and HR outsourcing solutions with over 12,000 employees. Due to growth, our Woburn office seeks people with strong customer service, telephone and problem solving skills. Math aptitude and a desire to learn is a must. You must be able to attend a two week, expense paid training in Rochester NY. We are also hiring part time (18 hours weekly) mailroom/packers, two shifts: either Monday, Tuesday and Wednesday 10-4 or 3-9. Please forward resumes to mglen@paychex.com and check out our website www.paychex.com/careers. Paychex is an Equal Opportunity Employer. We offer an excellent benefit package including medical, dental, 401K, stock purchase, tuition reimbursement and many more. Paychex is an equal opportunity employer. ]]>

<![CDATA[<table align="center"> <tr align="center"> <td align="center"> <a href="http://www.jobsthatmatter.org" rel="nofollow"> <img src="http://www.jobsthatmatter.org/ad_images/CSE_banner_2.gif" border="0"> </a> </td> </tr> </table> <table height="20"> <tr> <td></td></tr></table> <table align="center"> <tr align="center"> <td width="25" valign="top"><img src="http://www.jobsthatmatter.org/ad_images/bluestar_25.gif"> </td> <td align="center" width="500" class="style1"> <div align="left">The Organization </div> <div align="left">The Campaign is a project of the Fund For Public Interest Research, which is a national nonprofit organization. For over 20 years we've been working with organizations such as Sierra Club, Environmental Action and Environment America to win concrete victories for the public interest. We are the nation's premier nonprofit for raising money, building membership and winning grassroots campaigns. To apply or learn more go to our <a href="http://www.jobsthatmatter.org/jtm.asp?id2=23293" rel="nofollow">Web site</a>. </div>  </td> <td width="25"> </td> </tr> </table> <table align="center"> <tr align="center"> <td width="25" valign="top"> <img src="http://www.jobsthatmatter.org/ad_images/bluestar_25.gif"> </td> <td align="center" width="500"><div align="left"> The Job You will <a href="http://www.jobsthatmatter.org/jobdescrip.asp?id2=23215" rel="nofollow">work in the political arena</a>, getting your hands dirty, building organizations and fighting for the victories that put us on a more sustainable and more democratic course. In order to build the necessary citizen support, you will go out into communities, talk with people about the issues, raise money and build membership for the great organizations we work with. You’ll also work with the media, help build coalitions with other organizations and mobilize activists to help us win our campaigns. Pay: Campaign staff will <a href="http://www.jobsthatmatter.org/jobsthatmatter.asp?id2=23212" rel="nofollow">make $4,000-$6,000</a> for the summer. </div> </td> <td width="25"> </td> </tr> </table> <table align="center"> <tr align="center"> <td width="25" valign="top"> <img src="http://www.jobsthatmatter.org/ad_images/bluestar_25.gif"> </td> <td align="center" width="500"><div align="left"> Leadership positions Field Managers and Campaign Coordinators take on extra responsibilities: <a href="http://www.jobsthatmatter.org/jobdescrip.asp?id2=23215" rel="nofollow">Field Managers</a> work closely with the Canvass Director to meet the goals of the office. They direct a crew of canvassers daily, overseeing a variety of canvass field activities, including: meeting personal fundraising and petition-gathering goals; training and motivating the other members of the crew; and coordinating canvass logistics, such as developing a strategy to build support in a neighborhood. Field Managers earn an additional $50-$100 each week. <a href="http://www.jobsthatmatter.org/jobdescrip.asp?id2=23215" rel="nofollow">Campaign Coordinators</a> work closely with the directors to develop and implement winning campaign tactics. While canvassing is the most effective means of educating citizens and generating grassroots support, Campaign Coordinators reinforce these efforts through a variety of campaign tactics, such as organizing the media, building coalitions and writing letters-to-the-editor of major area newspapers. Career Opportunities: Are you a college grad? Check out our <a href="http://www.fundcareers.org" rel="nofollow">career opportunities.</a> </div> </td> <td width="25"> </td> </tr> </table> <table align="center"> <tr align="center"> <td width="25" valign="top"> <img src="http://www.jobsthatmatter.org/ad_images/bluestar_25.gif"> </td> <td width="500" align="center"> <div align="left"><a href="http://www.jobsthatmatter.org" rel="nofollow">To apply or learn more, visit our Web site or call 617-747-4329 and ask for Cindy.</a> </div> </td> <td width="25"> </td> </tr> </table> <table align="center"> <tr align="center"> <td align="center"> <a href="http://www.jobsthatmatter.org" rel="nofollow"> <img src="http://www.jobsthatmatter.org/ad_images/all_logo_banner.gif" border="0"> </a> </td> </tr> </table> ]]>

<![CDATA[Goldline Promotions is currently seeking individuals with a customer service and sales background who are interested in promoting our clients on a part-time or full-time basis. In this entry-level position associates promote the brands, products and services of many companies in a number of different industries. Our clients include brands from fashion, cosmetics, entertainment, home improvement and many more industries. We are looking for high-energy individuals with strong communication skills and an excellent work ethic; we have found that this is more important than relevant experience as we offer extensive training, product-knowledge tutorials and management support for all associates. The position that is currently being filled is an entry-level position, though all promotion is done 100% from within the company. To find out more about our company go to goldlinepromotions.net Please send your resume to jobs@goldlinepromotions.net for immediate consideration, no attachments please]]>

<![CDATA[Description: In 1998 MerchantWarehouse was founded on the principle that businesses should be able to purchase credit card machines and merchant accounts at a reasonable price and backed by great service. It was a simple goal at the time, but it helped change the entire industry. Now, almost ten years and well over 50,000 merchants later, MerchantWarehouse sets the standard for price, customer service, ethics and integrity. MerchantWarehouse has earned one of the best reputations in the credit card processing industry. No other company can boast of higher customer satisfaction or retention rates. We have a long history as a member in good standing of the Better Business Bureau, and have been rated number one by Credit Card Processing Review. We are located in downtown Boston’s Financial District, with easy access to public transportation. We currently employ over 125 people and will be growing rapidly in the next several months. Overview of Position: We are currently seeking Client Service Representatives to join our Client Service team. In this position, you will handle customer calls in a call center environment, handle customer inquiries and e-mails. Ideal candidate is someone who thrives in a fast-paced, positive team environment, is able to work independently and as a team member to solve problems, and is interested in possible growth opportunities. This is a great opportunity for someone looking to learn, contribute results, and be exposed to a wide range of activities including maintaining existing client relationships, managing escalating issues that may arise, and be responsible for account support for several of our clients. Specific Responsibilities include, but aren't limited to: · Assist in the management and support of existing client base to maintain their business · Receive and resolve customer inquiries and complaints · Answer customer service phone queue and address customer inquiries regarding account questions and/or issues · Generate high satisfaction among customers through exemplary customer service and by meeting customer’s expectations of knowledge, empathy and professionalism · Maintain and coordinate necessary processing changes,such as bank changes, ect.,to customer account records in various databases · Work with processors to research issues pertaining to merchant accounts · Provide rate reviews for merchant-customers · Utilize company resources to assist customers in non-technical requests · Check support email and voice mail frequently and promptly · Refer higher-level customer service issues, questions or problems to the appropriate support personnel/team leaders · Meet individual goals and contribute towards departmental goals for quality, productivity, and schedule adherence Requirements: · A minimum of one year previous customer service experience or experience in a customer service/call center environment is desired · An excellent customer service orientation with the ability to continue relationships with clients · Able to work under pressure and change priorities while working with interruptions · Stress and pressure resistant, patience with customers · Detail oriented with superior follow through · Excellent interpersonal, communication, organizational and time management skills · Ability to work effectively in a dynamic, team-oriented environment · Positive, upbeat, and professional attitude with customers and co-workers · Demonstrated high level of integrity, work ethics, and a proactive and positive attitude. · Proficiency with Windows 2000/Windows NT applications including MS Office · Excellent knowledge of Internet navigation · Dependable · BA/BS not required but preferred · Willing to work Monday through Friday from 9:30 AM to 6:30 PM EST MerchantWarehouse is an E/O/E. ]]>

<![CDATA[Description: In 1998 MerchantWarehouse was founded on the principle that businesses should be able to purchase credit card machines and merchant accounts at a reasonable price and backed by great service. It was a simple goal at the time, but it helped change the entire industry. Now, almost ten years and well over 50,000 merchants later, MerchantWarehouse sets the standard for price, customer service, ethics and integrity. MerchantWarehouse has earned one of the best reputations in the credit card processing industry. No other company can boast of higher customer satisfaction or retention rates. We have a long history as a member in good standing of the Better Business Bureau, and have been rated number one by Credit Card Processing Review. We are located in downtown Boston’s Financial District, with easy access to public transportation. We currently employ over 125 people and will be growing rapidly in the next several months. Overview of Position: We are currently seeking a Client Service Representative to join our Client Service team on our second shift (12:00 pm to 9:00 pm). In this position, you will handle customer calls in a call center environment, handle customer inquiries and e-mails. Ideal candidate is someone who thrives in a fast-paced, positive team environment, is able to work independently and as a team member to solve problems, and is interested in possible growth opportunities. This is a great opportunity for someone looking to learn, contribute results, and be exposed to a wide range of activities including maintaining existing client relationships, managing escalating issues that may arise, and be responsible for account support for several of our clients. Specific Responsibilities include, but aren't limited to: · Assist in the management and support of existing client base to maintain their business · Receive and resolve customer inquiries and complaints · Answer customer service phone queue and address customer inquiries regarding account questions and/or issues · Generate high satisfaction among customers through exemplary customer service and by meeting customer’s expectations of knowledge, empathy and professionalism · Maintain and coordinate necessary processing changes,such as bank changes, ect.,to customer account records in various databases · Work with processors to research issues pertaining to merchant accounts · Provide rate reviews for merchant-customers · Utilize company resources to assist customers in non-technical requests · Check support email and voice mail frequently and promptly · Refer higher-level customer service issues, questions or problems to the appropriate support personnel/team leaders · Meet individual goals and contribute towards departmental goals for quality, productivity, and schedule adherence Requirements: · A minimum of one year previous customer service experience or experience in a customer service/call center environment is desired · An excellent customer service orientation with the ability to continue relationships with clients · Able to work under pressure and change priorities while working with interruptions · Stress and pressure resistant, patience with customers · Detail oriented with superior follow through · Excellent interpersonal, communication, organizational and time management skills · Ability to work effectively in a dynamic, team-oriented environment · Positive, upbeat, and professional attitude with customers and co-workers · Demonstrated high level of integrity, work ethics, and a proactive and positive attitude. · Proficiency with Windows 2000/Windows NT applications including MS Office · Excellent knowledge of Internet navigation · Dependable · BA/BS not required but preferred · Willing to work Monday through Friday from 12:00 PM to 9:00 PM EST MerchantWarehouse is an E/O/E. ]]>

<![CDATA[Global Consulting Firm Seeking Recent College Grads!!! Are you a recent College Graduate who is looking for a career? If you are an ambitious individual looking to start a career in human resources consulting or the financial industry - here is an opportunity that could shape your future. Kelly Services offers more opportunities at Fortune 500 companies than any other staffing provider! You have talent, ambition and skills—now’s your time to achieve something more with us. Our customer, a global consulting and investment firm, is seeking career oriented individuals for a temporary-to-hire position at its state-of-the-art call center in Norwood, MA. The assignment would start as soon as possible and candidates would be paid to study for four weeks for the Series 7 license. Yes, that's right you would get paid to study for a license that will significantly improve your career. Once candidates pass the Series 7 test you would begin your training in the call center. Flexible shifts available choose from: 8:00 - 5:00 p.m. 10:00 - 7:00 p.m. or 11:00 - 8:00 p.m. Our ideal candidate is a team player with: • Bachelor's degree • Ambition • Outstanding listening and communication skills • Industry experience working with Health and Benefits or 401k's is a plus • Bilingual skills a plus With 60 years of experience as the most trusted name in employment, Kelly Services offers you: • Full training • Prompt weekly pay • Medical coverage • Direct deposit • Vacation and holiday pay • Retention and referral incentives • Competitive Salary If you are interested in this opportunity, call Kelly Services at (617) 773-3124 or email your resume directly to 3219@kellyservices.com ]]>

<![CDATA[Local branch of 27 year old company seeking hardworkers to work with our customers. $18.50 base-appt to start. Customer sales/service, no experience necessary. All ages 17+ welcome. Gearing up for MEMORIAL DAY WEEKEND RUSH. Most immediate positions filled by Saturday afternoon. Call Now! 978-739-4431 or apply online www.SummerWorkNow.com ]]>

<![CDATA[This position is ideal for COLLEGE STUDENTS or GRADUATING HIGH SCHOOL SENIORS. We are looking for students who are positive, motivated, and enjoy working with people to join our team. Great starting pay -- $18.50 base/appt. Fun team environment. Students can start immediately or after finals. Part-time and full-time schedules available. No experience necessary. Excellent resume builder, all majors welcome. 100 national corporate scholarships. Opportunity for growth and advancement. All ages 17+, conditions apply. * We are filling positions on a first come, first considered basis * Call Today: 978.467.1438 – OR – Apply online: www.WorkForStudents.com]]>

<![CDATA[We are seeking people to cover the Metro-West, Rhode Island, and Southern New Hampshire area. Job duties include traveling in the New England area to perform in-home presentations for homeowners. We provide a complete inspection, and solutions for clients wanting to improve the efficiency of their home. We provide an industry leading product, installation team, superior compensation package, and full benefits. Our company functions on several basic principles designed to provide the highest customer satisfaction, as well as a great place to work. Ideal candidates exemplify the following core values 1. Growth through the Success of others. We believe in a team atmosphere, that fosters growth and development. 2. Honesty and Integrity. 3. Providing a SUPERIOR customer experience to 100% of our clients. 4. Treating fellow employees with dignity and respect. 5. Providing a contribution to the communities in which we operate. The top achievers are competitive in spirit, VERY enthusiastic, outgoing, and not afraid to do what it takes to earn the money they deserve, while playing by the rules. Successful representatives come from all industries. Including service industries, food and beverage, retail sales, real estate, musicians, home improvement contractors, and many others. Full PAID training is provided, no experience is necessary; however in-home experience is preferred. Contact Gary for more information. Please reply to this posting with a copy of your cover letter and resume, OR call 978 560 1070. ]]>

<![CDATA[Full Time Position, M-F, 9-5. Relevant work experience: 2-3 years. Education required: Some college class work completed. Job Description: Hoff's is an industrial gourmet dessert company that manufactures over 200 items. We bake products for supermarkets, restaurants, hotels and colleges. Due to amazing growth we are seeking a dependable, self-motivated and flexible person to provide assistance in our fast paced office. Our ideal candidate will have at least 2 to 3 years administrative experience, intermediate to advanced skills in Microsoft Word and Excel, a pleasant speaking voice, must be customer friendly and have the ability to work independently. Attention to detail is a must. Responsibilities include: customer service representative in terms of taking orders, printing invoices, answering a multi-line telephone system, and waiting on customers in our small retail store. Will also be responsible for balancing sales, mailings, general data entry, creating excel spreadsheets, typing up letters and memos, filing; as well as other office duties as needed. We offer a great working environment and pay. We offer Blue Cross & Blue Choice Health and Dental. ]]>

<![CDATA[<img style="width: 640px; height: 480px;" src="http://images.greenpeaceusa.org/617-tree.jpg"> positions available in Boston (Downtown, Newbury Street, North End, Back Bay, Jamaica Plain, Boston University,Boston College, Northeastern, Suffolk University), Somerville (Davis Square, Tufts), Cambridge (Porter Square, Harvard Square, Lesley University), Brighton, Allston, Newton keywords: full-time, students, grads, graduates, environment, environmental, social change, progressive, global warming, peace, summer, year-round, amazon, forests, toxic technology, learn, career, principles, Greenpeace, green, oil dependence, renewable energy ]]>

<![CDATA[Do you like helping people? Are you good with details? Would you like to work in a dynamic environment that changes from week to week? If so, this job may be a perfect fit! We are looking for individuals to work at the airport and/or at the pier the following Saturdays: 5/24/08, 6/7/08, 6/21/08, 7/5/08, 8/9/08, 8/16/08, 8/30/08, 9/13/08, 9/27/08. Positions include greeting, accommodating, and/or registering cruise guests. The pay is $12/hr. To apply you must be available to work at least 7 of the above shifts. The hours vary, but usually fall between 7am and 3pm. Additional work on Wednesdays, Thursdays, Fridays, and other Saturdays may be available. If you are interested, please email me at the above address. Individuals with hospitality experience will be given preference. All applicants will be interviewed on May 17 and 18. Formal training will be held the evening of May 22 or May 23. ]]>

<![CDATA[Make Your Hospitality Experience Count! This customer service role is a great way to make a career change from hospitality or retail into the corporate world. One of our healthcare clients in Quincy is seeking a customer service representative who is dedicated, empathetic, and personable while dealing directly with patients. While a college degree is welcomed, it is not required to fulfill this role. Our client is looking for a people-person with: -At least one year of experience in hospitality or retail -A great attitude -An ability to relate to customers -Excellent communication skills -Familiarity with Microsoft Office, and an ability to learn new databases quickly Benefits include paid vacation days, 401k, and health, vision, and dental insurance. This position is accessible by public transportation. In order to be considered for this full-time opportunity, please send a copy of your resume to mcharron@psgstaffing.com. All PSG postings are either actual positions we had available at the time of posting and/or are representative of the positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you’ll love. As one of the area’s largest staffing firms, we helped almost 5,000 people find jobs this year. Chances are good that we can help you, too. ]]>

<![CDATA[Immediate WEEK DAY AND WEEKEND permanent openings for an outgoing, energetic and personable Front Desk/Concierge. Position hours are 3:00PM-11:00PM or 11:00PM-7:00AM. Position days are either weekdays or weekends. This position is located in one of Boston's most desirable buildings. You must be outgoing and personable as one of your primary responsibilities is to greet tenants and visitors. You must also display a high level of energy as most of your work day will be spent fulfilling resident requests. Previous customer service experience in a high profile or luxury setting is preferred. Email your resume or letter of interest for immediate consideration or call us at 617-482-1119. ]]>