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<![CDATA[Technical Support Analyst Founded in 2001, GreenFuel Technologies Corporation profitably recycles carbon dioxide from flue gases to produce biofuels and feed. Headquartered in Cambridge, Massachusetts, GreenFuel is a privately held venture-backed firm. For more information, please visit www.greenfuelonline.com. Location: based in Cambridge Job Description The position of Technical Support Analyst will report directly to the Information Technology Manager, and will work closely with executive management and end users from all departments. Daily responsibilities include all level 1 and 2 technical support requests, management of enterprise hardware/software, site surveys and evaluations, management reports on the status of IT operations, and system documentation. Additional Projects: • Working on the deployment, training, and management of the corporate intranet system (Sharepoint 3.0, IIS, RSS/XML) • Planning, designing, and building version 2.0 of an in house laboratory data collection and analysis system (MS Access, SQL, VB) • Manage and implement new design changes to corporate website (HTML, Flash, Javascript) • Construct and execute a regular employee IT training program (Office, XP, etc.) • Work with field scientist on refining mobile communication systems and data acquisition systems (Windows Networking, TCP/IP, IPsec) • Manage enterprise security by implementing new tools, patches, and methods Requirements The successful candidate will have evidence of excellent organizational, interpersonal and communication skills, as well as the ability to coordinate projects with key staff members. Must be able to work as part of a team or independently. Applicants should have a willingness to be a part of a small high-energy company with great learning opportunities. Previous experience in a technical support or customer service function highly preferred. In addition, the successful candidate will demonstrate a willingness to learn and develop new skills in the Information Technology field. Qualifications Education: BS in Computer Science or a related field, OR Associate and/or trade degree with certifications Technical Skills: Microsoft Office---Proficient Windows Server---Knowledgeable Technical Support---Previous experience TCP/IP Networking---Knowledgeable Additional Skills: Database design and reporting (MS Access, SQL, Microsoft SQL server) Sharepoint Services Web Application Support Exchange Server Website Management Compensation: Compensation will include a competitive salary and a full benefits package. Please respond with a cover letter and resume to the email address posted. Make sure to include the job title in the subject line. ]]>

<![CDATA[ <table border="0" cellpadding="0" cellspacing="1" height="100%" width="100%"> <tbody> <tr> <td background="http://www.templatezone.com/stationery/shared/tz_2_watermark.gif" valign="top"><table border="0" cellpadding="0" cellspacing="0" width="100%"> <tbody> <tr> <td bgcolor="#000000" height="95"><a href="http://www.templatezone.com" target="main" rel="nofollow"><img src="http://www.templatezone.com/stationery/shared/tz_2_logo3.gif" border="0"></a></td> <td bgcolor="#000000" height="95" valign="bottom"><div align="right"> <table border="0" cellpadding="0" cellspacing="0"> <tbody> <tr> <td nowrap="nowrap"></td> </tr> </tbody> </table> </div> <div align="right"> <table border="0" cellpadding="0" cellspacing="0" height="19"> <tbody> <tr> <td height="19" valign="bottom"> </td> </tr> </tbody> </table> </div></td> </tr> </tbody> </table> <div align="left"> <table border="0" cellpadding="0" cellspacing="0" height="100%"> <tbody> <tr> <td bgcolor="#af0000" valign="top" width="83"></td> <td valign="top"><div align="left"> <table border="0" cellpadding="25" cellspacing="0"> <tbody> <tr> <td valign="top">Technical Support Representative - <a href="mailto:jobs@templatezone.com" rel="nofollow">jobs@templatezone.com</a> Based in Cambridge, Massachusetts, TemplateZone was established in 1991. Since then, we have become a leading supplier of high-quality content for Microsoft Office and other desktop applications with easy-to-use applications, dynamic templates, and add-ins that expand functionality. With a community of over 1,000,000 users, TemplateZone is committed to helping people do more with the products they already have. Check out our products at: <a href="http://www.templatezone.com/" rel="nofollow">www.templatezone.com</a> Job Description – Technical Support Representative (Full Time) TemplateZone is seeking a Technical Support Representative to provide customer service and support for our small business product offerings. The Technical Support Representative will provide technical assistance; troubleshoot issues, provide escalation management, account management, and related services to both end users and business partners. This person will also work closely with product managers, sales/marketing and senior management. As the first line of support for our customers, the Technical Support Representative will spend a majority of their time delivering excellent customer service via telephone, fax and e-mail to our clients with technical and functionality related questions. Additional Responsibilities Include: <ul type="disc"> <li>Efficiently handling technical support issues and customer inquiries</li> <li>Solving customer problems</li> <li>Marketing additional products and services</li> <li>Overseeing and managing our support forum</li> </ul> Desired Skill Set: <ul type="disc"> <li>Expert knowledge of Microsoft software and operating systems</li> <li>Proven track record of troubleshooting hardware & software issues</li> <li>Familiarity with networking</li> <li>Strong verbal and written communication</li> <li>Leadership, multi-tasking and management skills</li> <li>Flexibility, enthusiasm and professionalism</li> <li>Excellent communication skills</li> <li>Ability to solve problems quickly and methodically</li> <li>Results oriented, a strong desire to learn (aggressive learning curve)</li> <li>Ability to diagnose hardware and server issues a real plus!</li> </ul> The ability to work well independently and within a team environment, zeal and entrepreneurial drive is a must! The work environment is comfortable and relaxed with casual dress but professional disposition. We encourage autonomy and freethinking. A successful candidate will be a team player, display a professional attitude, strong work ethic, and a willingness to learn the intricacies of our business and industry. This position is in our Porter Square, Cambridge, MA office. If you are interested in this opportunity, please send a cover letter and resume to the above email address. Please include “TemplateZone – Tech Support” on the subject line.</td> </tr> </tbody> </table> </div></td> </tr> </tbody> </table> </div></td> </tr> </tbody> </table> ]]>

<![CDATA[<img src="http://strat1.strategisadv.com/asf/EPOCH/Waltham/McKesson-Support-Specialist.jpg"> Great Opportunity for a McKesson Software Specialist to Shine EPOCH Corporate McKesson Application Support Specialist Waltham Office - Full Time (Some local travel required) The McKesson Application Support Specialist will be the liaison between our Home Care and Hospice offices. This person will be in charge of the setup, configuration, updating and troubleshooting of the McKesson laptops, as well as training and support of McKesson users. Some of the position’s main responsibilities will be: keeping forms, State and Federal updates up to date within, providing relevant changes and information to managers, being the main contact and information manager for all McKesson related items, managing support calls, creating reports, supporting the billing staff as well as the clinical managers, keeping track of all materials in relation to McKesson in an organized manner, creating photo badges for all the new Home Care and Hospice employees, preparing quality reports from data gathering and analysis, and coordinating with practice sites to secure medical record information. The ideal candidate will have two years of progressively responsible experience in the healthcare industry; skills in data collection, analytics, problem solving, statistics and reporting; proficiency in Microsoft Office Suite, especially Excel; experience with report writing tools and queries; ability to organize and troubleshoot efficiently and effectively; a strong desire for accuracy, a concern for detail. This person will be creative and self-motivated with a knowledge of quality improvement and project management, a strong commitment to service management philosophy, strong interpersonal skills, an ability to work in a team environment and knowledge of McKesson’s Horizon Homecare and Hospice Software. Please send Cover Letter and Resume via either FAX or U.S. MAIL to: Donald Desanges, IT Manager EPOCH Senior Living 51 Sawyer Road, Suite 500 Waltham, MA 02453, Fax (781) 891-0774 PLEASE -- NO PHONE CALLS or E-MAILS WWW.EPOCHSL.COM EPOCH is an EOE ]]>

<![CDATA[Percussion Software, Inc. is looking to recruit a Support Engineer to join our technical, dedicated team located 10 minutes north of Boston. An ideal candidate has the ability to prioritize & multi-task effectively. He/she is an independent thinker who has excellent organizational skills and strong communication skills. Problem solving and diagnostic skills are also a requirement for this position. Required technical skills: • HTML, XSL, SQL (Microsoft and Oracle), • JBOSS, BEA, WebLogic • Windows Desirable technical skills: • Velocity templating • Java / Javascript. • Linux/Solaris environments Ideally, we are seeking an IT person with two years experience. Customer facing skills are important because discussing complex technology solutions to resources such as engineers and consultants are an integral part of this role. Daily responsibilities include resolving inbound customer calls & emails, researching product & technical issues, escalating when appropriate. The role requires liaison with the relevant Account Representatives in Support and Sales. Specific job tasks include: • addressing customer issues • insuring customers get resolution on reported issues • updating customer notes on issue activity • researching product and implementation issues • reporting back to the customer, solutions and best practices • reporting product bugs to Development engineers • creating and reviewing knowledge base documentation • reviewing and maintaining familiarity with product documentation • staying current on new product technologies. Please Email your resumes to dev_resumes@percussion.com and reference “Tech Support” in the subject line. Fax: 781-438-9955 www.percussion.com Percussion is an EEO/AA employer. ]]>

<![CDATA[Technology Support Specialist/Webmaster Pingree School currently seeks a full-time 12 month Technology Support Specialist to assist in the support of Pingree’s network and website. In this role, reporting to the Director of Technology and working closely with the Directory of Advancement , the Technology Support Specialist/Webmaster will perform first and second level support – troubleshoot and resolve hardware, software, printing and network issues. You will assist with the running and maintaining of a multiplatform Mac/PC network and supporting end users. You will also be responsible for the overall maintenance of the school website. Daily responsibilities include but are not limited to: • Desktop support for Macs and PCs • Software support for Microsoft Office, Filemaker, Gradequick, FirstClass and other software • Some network administration including aspects of TCP/IP networking • Some server administration including Windows 2003 and Active Directory and server maintenance including backups, updates, log monitoring • Software, hardware and A/V support as well as assist with hardware or software deployment projects. • This position will supervise all aspects of the school’s website, including support and training for faculty and staff. • Update website with current content including but not limited to calendar updates, photos, new pages, multi-media and misc. edits using content management software. • Ensure that site content is timely, accurate and relevant and support departments in making that happen. • Troubleshooting website issues including interfacing with web provider Requirements: An energetic candidate with outstanding interpersonal, verbal and written skills, as well as the ability to be flexible, creative, and manage multiple deadlines.• Strong troubleshooting, analytical, problem solving skills necessary. • BA/BS degree plus 3 + years experience supporting hardware, software and networks. • Strong knowledge of Windows XP/Vista, Microsoft Office as well as MAC and PC hardware • Experience with network troubleshooting. (TCP/IP, wireless, hardware) • Experience in an academic environment (K-12/Collge) preferable. • A demonstrated aptitude for and interest in website content authoring , as well as proficiency with a variety of graphics and desktop publishing solutions such as in Photoshop, Macromedia Software Suite, Flash, Quicktime, Adobe Acrobat, Multimedia and some HTML programming preferred. ]]>

<![CDATA[Davcoh Computer Services LLC is Newton’s leading provider for on-site computer technical support for homes, home offices, and small offices. We are looking for talented people with hardware and software troubleshooting skills combined with excellent customer interaction skills to work with our clients who reside within a 20 mile radius of Newton. If you are currently working in or have past experience in a tech support or helpdesk environment, and think that going onsite to provide one-on-one support and troubleshooting is your kind of challenge, then email your resume along with a summary of relevant skills, experience, and references to us. Please note this is an independent contractor position. We do not provide our contractors with a knowledgebase and require you to be fully competent to operate independently at the customer site to address any and all issues that may arise. Therefore, a solid and current hands-on experience is required in order for us to consider your resume. Requirements: • Minimum CompTIA A+ or Macintosh certification or equivalent • Minimum 1 yr, or over 50 incidents, of MAC or Windows PC troubleshooting • Peer-to-Peer Workgroup knowledge required • Solid knowledge of networking, wiring, routers (Linksys, Netgear, etc..), cable modems, WiFi • Solid knowledge of trouble shooting and virus / spyware required • Professional, honest, hard-working, and customer-oriented work ethic • Valid driver's license and you need to have a car • Must be eligible to work in the United States • Able to travel 20 mile radius of Newton • Need own tools (including wireless laptop, screwdrivers, usb memory keys, usb hard drive, etc..) Hours: • Assignment durations average 2-3 hours per customer (min is 1 hr) • Assignment times are flexible (day, eve, weekend, etc.) • Assignment quantities are flexible (1 per week or more) Pay: • $25/hr and up Other: • We take our customer's privacy, safety, and security very seriously and as a policy, retain the services of an independent third party to perform drug testing and criminal background checks on all candidates prior to hiring ]]>

<![CDATA[Brigham and Women’s Hospital, located in the heart of Boston, and is internationally known for cutting-edge technology and world-class innovation, focusing on patient centered care. Brigham and Women's Hospital is consistently rated as one of the top ten hospitals in America by US News and World Report. GENERAL SUMMARY/ OVERVIEW STATEMENT: The Systems Support Analyst provides expert desktop computer technical support and training to Anesthesiology Department faculty, residents, administrators, and researchers. The desktop support role includes procurement, configuration, installation, and troubleshooting of Windows and Mac OS computers and peripherals. The training role involves orientation and education of staff in best practices for computer and application use and security. The System Support Analyst must diagnose and solve complex technical problems and interpret and communicate institutional IS policies with minimal supervision. The System Support Analyst is expected to research appropriate new technologies and security issues and communicate these researches to the Anesthesiology IS team. This individual must contribute to planning and implementation of change in overall system and network design. This person works effectively with clients with diverse levels of computing knowledge and expertise. Finally, the System Support Analyst must maintain hardware and software inventory information, and thoroughly document procedures and practices. PRINCIPAL DUTIES AND RESPONSIBILITIES: 1) Receive, prioritize and respond to end-user requests for PC and Macintosh hardware and software assistance. Provide detailed consultation, technical support, and troubleshooting in a timely and professional manner. 2) Specify system configuration and prepare newly acquired desktop computers and peripherals. Handle ordering and receipt of equipment, maintain vendor and purchasing department relationships, test and configure new computers and peripherals, and deliver systems to end-users. 3) Troubleshoot, diagnose and remedy problems with computers and peripherals. Work closely with Department systems administrators to identify network or server related issues requiring additional support. 4) Assist in orienting new employees by explaining Departmental, hospital, and Partners computing resources and support options. Review user account policies, remote access options, email options and network alternatives. Describe security and anti-virus tools, policies and procedures. Create and help manage Departmental email accounts and networked file storage and file shares. 5) Research and evaluate new desktop applications and operating systems and assist in setting Department software and support standards. Stay current with industry developments in desktop computer applications and related hardware advances. Evaluate new releases and updates. 6) Evaluate training needs for Department administrative staff and recommend training curriculum, sources and materials for standard desktop software applications. 7) Work cooperatively with BWH and Partners IT organizations to support Department staff who use standard Partners desktop tools. Screen issues and questions related to Partners Desktops and refer users to the Partners Help Desk as appropriate. Work directly with Brigham and Partners IS staff to evaluate and implement the most effective alternatives for end-user support. 8) Provide assistance to systems administrators in evaluating, monitoring and upgrading network based services including backup services and security and anti-virus software. Support capacity planning and system utilization management by assessing current and future user resource needs. QUALIFICATIONS: Bachelor’s degree and greater than three year’s experience supporting computer hardware and software, providing end-user support, and working with IT teams to integrate user systems and support with departmental IT services. SKILLS/ ABILITIES/ COMPETENCIES REQUIRED: Knowledge of common desktop computing operating systems (Windows, Macintosh OS X, and desktop Linux distributions). Knowledge of common desktop computing software systems such as office suites and other productivity tools. Ability to analyze user complaints and solve problems efficiently based on this detailed knowledge. Excellent interpersonal communications skills and attitude. Ability to create script systems to automate common tasks, including DOS batch scripts, Visual Basic, and shell scripts on Linux/Unix systems. Desire to contribute to web application programming efforts. WORKING CONDITIONS: Combination of desk work in the office and customer service throughout the Hospital. Frequent need to move computer equipment items during deployment and repair. To learn more about BWH, please apply online at: www.brighamandwomens.org/careers (ID # 2178138) Brigham and Women’s Hospital is an EEO, AA and VEVRAA employer. ]]>

<![CDATA[Technical Solutions Consultant Salary: $45k-$55k OTE, depending on experience Location: Boston, 10-15% travel Company Summary QAS, an Experian Company, provides address management software and data integrity solutions to a range of business customers. Headquartered in Boston, QAS has been in operation in the US since 2000, experienced substantial growth every year, and has offices in San Francisco, Chicago, Washington DC, and New York. QAS is a $150 million international company that employs over 450 people worldwide, and is seeking talented individuals to help sustain and surpass this level of success. Job Summary Technical Solutions Consultants assist with removing technical barriers to sale, managing complex customer implementations and providing technical guidance in the development of products and partner integrations for the North American market. In order to establish a solid grounding in the product their first 3 months will be spent providing assistance to QAS’ customers in the installation and use of our suite of QuickAddress software solutions via telephone, e-mail, and our QuickSupport website. Specific areas of responsibility include: •On-site & telephone-based pre and post sales support to QAS sales representatives and customers •Providing product and technology training to staff •Coordinating with the UK product and development teams to ensure successful product evolution Qualifications The ideal candidate will be intelligent, well presented, articulate and confident. They will have a positive outlook, at least two years experience in dealing with customers in a technical capacity in a fast paced environment, and the drive to succeed. Candidates should be graduates in a technical field with a minimum GPA of 3.0. Other requirements include: •Skilled at troubleshooting Windows OS, applications and networking issues •Some experience developing dynamic websites, such as JSP, ASP, .NET or PHP. •Some experience with non-Windows operating systems such as Linux/UNIX. •Familiarity with common development environments such as VB, Java and/or C. •Excellent telephone and customer service skills. •Excellent written and verbal communication skills. •Proficient in MS Office packages. •Have a logical approach to problem solving and strong troubleshooting skills. •A full and valid driver's license. •Must be eligible to work in the United States. Benefits QAS has an excellent benefits package including health, dental, long and short term disability and life insurance. We also offer a Fidelity sponsored 401(k) plan with company match. ]]>

<![CDATA[Opportunity to play a key role at CIL by initiating, assigning and scheduling production based on sales orders and safety stock requirements. Individual will monitor material inventory, production progress and review factors which affect schedules. Incumbent will be responsible for costing completed jobs and assigning inventory value. Other responsibilities include: • Updating and maintaining chemists’ production schedules • Establishing, monitoring and reporting on production priorities and objectives • Reviewing inventories and packaging work orders • Assigning safety stocks • Communicating production updates to other departments Minimum requirements for this position include a Bachelors Degree in Sciences (Chemistry preferred) plus 0 – 3 years of related experience. Excellent communication, multi-tasking, computer and organizational skills are also required. AA/EEO Please send your resume to: humanresources@isotope.com Subj: production ]]>

<![CDATA[Central Boston Elder Services, a non-profit corporation helps Boston area seniors remain in their homes by providing short and long-term care. Programs and services are offered to help seniors remain self-sufficient and are available to residents living in the Boston neighborhoods of Allston, Back Bay, Fenway, Mission Hill, North Dorchester, North Jamaica Plain, South End and Roxbury. Since 1974, Central Boston Elder Services has helped seniors live independently, and with dignity through extensive in-home services, ranging from personal care to home delivered meals are available. CBES is an excellent place to work. We are a family-friendly and diverse agency. We offer our employees an outstanding benefits package that include Medical and Dental insurance, STD & LTD, vacation, sick and personal days, 403B retirement plan and much more. In addition we have flex time, no weekends and absolutely No beepers! We currently have the following position open: MIS COORDINATOR PRIMARY RESPONSIBILITIES: Provides in-house staff support necessary to promote the most efficient and effective use, functioning and maintenance of the agency‘s computer equipment and software. Understand the agency’s client information flow; troubleshoot, investigate and resolve client problems from the initial input process through the final printing of reports. Distribute to other departments the information needed for their data processing requests. QUALIFICATIONS: 1. Formal computer training 2. High school diploma or equivalent. 3. Three years related experience/training. 4. Good physical condition, strength and agility to facilitate the handling of bulky or heavy items. 5. Ability to lift up to 50 pounds. 6. Good interpersonal skills. 7. Willingness to assume responsibility and take initiative. 8. Ability to maintain confidentiality. 9. Knowledge and experience with the use of hand tools. 10. Valid Massachusetts driver’s license and automobile. 11. Police security clearance required. FOR A DETAILED JOB DESCRIPTION, PLEASE CONTACT HUMAN RESOURCES. Forward Resumes to: Central Boston Elder Services ATTN: Tonya Walker 2315 Washington Street Boston, MA 02119 Or e-mail: twalker@centralboston.org ]]>

<![CDATA[We are a leading global online media innovator, exclusively serving the alternative market segment through a variety of digital platforms focused on facilitating online dating, social networking and community involvement while helping to shape and influence corporate social responsibility. Working closely with the internal client, the Data Analyst shall examine existing business models and the flows of data in the business. They discuss their findings with the client, and then design an appropriate improved IT solution. General Responsibilities ** Liaising extensively with internal clients; ** Translating client requirements into highly specified project briefs; ** Identifying options for potential solutions and assessing them for both technical and business suitability; Analyze systems and customer data based on specifications provided by internal customers. ** Drawing up specific proposals for modified or replacement systems; ** Generates feasibility reports based on trending information to provide usage models for current and future products. ** Develops tracking and reporting of capacity planning statistics. ** Working closely with developers and a variety of end users to ensure technical compatibility and user satisfaction; ** Planning and working flexibly to a deadline; ** Keeping up to date with technical as well as industry sector developments; Specific Responsibilities ** Works with Senior Database Administrator to strategize data aggregation and consolidation techniques to minimize overhead without losing information. ** Assist with the design, implementation and documentation of data warehousing solution. ** Ability to translate concepts into data and vice versa, explaining discrepancies and vague language. ** Research and learn tools to assist in the above. ** Assists with authoring reports defining causality relationships, and conclusions based on actual data. ** Assists translating quantitative data into qualitative experiences. ** Assists in identifying needs and gaps between business requirements and reporting. ** Other duties as assigned Education and Training ** BS or BA degree preferred Experience and Skills ** Use data analysis tools and reporting software such as Crystal Reports; ** Understand, utilize and explain statistical and reporting concepts; ** Understand database schemas; ** Write intermediate to advanced SQL queries; ** Send reports via Excel or HTML; ** Migrate and clean up data; ** Work effectively both independently and as a member of a cross functional team; ** Identify issues and escalate when appropriate; ** Contribute to improvements in technical and business processes; ** Resolve disagreements and conflicts constructively, knowing when to involve others; ** Handle multiple tasks, switching priorities and focuses as needed. For more information about our company or this position, visit our corporate website at www.online-buddies.com.]]>

<![CDATA[Biomedical Equipment Technician II Facility: Caritas Norwood Hospital, Norwood MA Department: Clinical Engineering - Full-time - 40hrs/wk; Mon-Fri; 8am-4:30pm - Day shift - Customer service skills are required - Experience is required Performs functional testing, preventive maintenance, calibration, and repair of basic to complex biomedical instrumentation throughout the hospital. Performs inspection and performance verification of new and incoming biomedical instrumentation prior to clinical use. Instructs clinical user in the proper operation, safety, and routine care of instruments. Requires an Associate's degree in Biomedical Electronic Technology and a minimum of 3 years of medical equipment service experience. ]]>

<![CDATA[Bacon Whitney, located in Newton, Massachusetts, is a rapidly growing refreshment services company serving the vending needs of 200,000 corporate clients in New England and the Mid-West. We are the market leader in selling automated refreshments, and invented the concept of monitoring and collecting daily sales and consumption data for our 5000+ refreshment kiosks using technology transmitting via cellular networks. This technology in our machines allows us to serve our customers proactively as we can dispatch a field services technician or a route driver the moment the system alerts us there is a need. This concept translates into exciting career opportunities with a talented team dedicated to personal and professional growth. We offer an outstanding compensation package, along with vacation, sick and holiday pay. For qualified positions, we also offer comprehensive benefits including medical, dental, life insurance, short and long term disability insurances, and a 401(k) plan. We are looking to fill the roel of Information Technology Manager. This is an excellent opportunity to become a major player within a rapidly growing locally-based company committed to next-generation technical leadership. Responsible for supporting and administer a multi-server LAN/WAN, single-rack Data Center (collocation), and a wide variety of field offices, equipment and application systems. This position will perform a variety of maintenance, support, installation, and troubleshooting tasks to enable users to maximize productivity; will also assist in planning, development and utilization of network resources. Provide desktop support to on site and remote employees. Qualifications: -At least 5 years experience in network and system administration and technical support role -BSCS or equivalent experience preferred -Ability to troubleshoot Windows XP/2000, MS OFFICE, VPN, Terminal and Remote Desktop Services - Knowledge of Active Directory (account creation, password reset, etc.) - Strong server skills (Windows 2000 Server, Windows 2003, Blackberry Enterprise Server, Exchange Server & SQL Server) - Monitor/Maintain Phone System and Domain Controllers; experience to migrate the company to IP-based telephony services - Experience with PC hardware and software to include Server 2000 and 2003, XP and Vista, and familiarity with MS Office Suite 2000/2003/2007. -Experience with 2000 and 2003 Active Directory, TCP/IP Utilities, LAN/WAN, VPN, MS DNS, SMTP, POP3, WINS, DHCP are also required. -Experience with database server management -Windows Server (2000/2003) Administration, MS Active Directory, MS Exchange 2000 and 2003 -MCSE certifications a plus -Must be organized and have excellent interpersonal and communication skills Please forward your resume, salary history and requirements to humanresources@baconwhitney.com, or 233 Needham Street, Suite 440, Newton, Massachusetts 02464. Submissions without salary requirements will not receive a response. Bacon Whitney is committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation or national origin. The Company complies with applicable laws governing non-discrimination by state and locale. ]]>

<![CDATA[If you are dedicated to providing a high level of customer service and want to work with cutting edge technology, this is the position for you. This position is with a biotech firm located in Boston, MA. Major function of this position will be to provide technical desk side support to users of a large area network. This is a challenging job with the state of the art equipment. We are looking for people with experience in various aspects of networking, desktop support. The candidate should have strong communication skills and be able to work well with demanding users and enjoy working in a challenging environment. Must have previous help desk experience. Specific Skills Required: * Computer Systems: PCs * Must have knowledge of POP3 and SMTP e-mail protocols, including troubleshooting e-mail connectivity * Experience in advanced MS Outlook 2003 functionality and the protocols involved with connecting to an Exchange 2003 mailserver * Handheld (BlackBerry, Treo, etc.) knowledge is a plus * Strong customer service skills * Strong communication skills * Ability to work well with demanding users and enjoy working in a challenging environment. * Love and curiosity for Technology * Desire to learn. ]]>

<![CDATA[PLEASE NOTE: Kalido accepts resumes from principals only, NOT FROM AGENCIES or other third parties. ALSO: Please read this posting carefully. This position requires specific experience from within the software industry. No other backgrounds can be considered. ONLY QUALIFIED RESPONDENTS WILL BE CONSIDERED. THIS IS NOT AN ENTRY-LEVEL POSITION. THANK YOU FOR YOUR KIND ATTENTION! Kalido delivers active information management for business. Developed through years of successful best practice implementations, Kalido's robust, business model-driven information management engine automatically feeds information to end users through their BI tools, making them more productive far more quickly and reducing internal costs. With Kalido, users never again have to wait for months to answer fundamental questions about business performance – which products are selling, which customers are profitable, and which markets are most promising. Kalido software is installed at over 250 locations in more than 100 countries with market leading companies. More information about Kalido can be found at: <a href="http://www.kalido.com." rel="nofollow">http://www.kalido.com.</a> Position Summary: The Technical Trainer plays a key role in training users on Kalido software products and implementation methods to its customers, partners and other interested professionals. The role contributes towards the establishment of training objectives; contributes to courseware development of training programs, including outlines, text, handouts, tests, and designs laboratory exercises. It lectures class on all appropriate facets of Kalido software, implementation and use, following outline, handouts and texts. Key Responsibilities: • To deliver scheduled, on-demand and on-site Kalido training courses. • To contribute in designing the Kalido Training Curriculum. • To develop new Kalido Course Modules. • To improve and maintain existing courses in line with new software releases. • To design, develop, maintain and deliver custom training packs including experience labs and knowledge transfer workshops. • To design, develop and execute the Kalido Professionals Certification Process. • To maintain the training facilities including student system installation and set-up. • To arrange training logistics (in the absence of the training coordinator) in US time zone windows. • To achieve a high trainee satisfaction rate. • To research and adapt new training technologies. • Mainly responsible for customer satisfaction on the delivery of Kalido educations. Required Skills and Experience: • 4-5 years of experience in software instruction, especially in data base management systems, data warehouse methods, ETL and business intelligence tools. • Excellent presentation, communication and representation skills. • Consultancy experience and business understanding are a plus • Keen sense of customer focus. • Classroom leadership skills. Personal Characteristics: • Multi-geography course delivery: Courses to be given at 3rd party IT training facility sites or customer facilities throughout US and Americas as well as central Kalido premises. Mobility within 1-week periods is typically required. • Continuous study on Kalido software in deeper technical levels with a vision to excel in Kalido training. • Enthusiastic approach in promoting the innovative Kalido technology. • Willingness to travel 50% of the time. ]]>

<![CDATA[CSI Incorporated currently has a temporary position for a technician installing Digital Signage for commercial application which could lead to a full time opportunity. A presentable and reliable work truck, van or SUV is required (vehicle use compensation provided). Above all, your attitude and work ethic will determine your success. CSI, a rapidly growing contracting company, was founded in 1996 on the principles of providing the telecommunications industry and the communities we serve with a better installation and customer service experience. Our focus lies in building an organization that maintains high quality and customer service standards. The job requires that you have the ability to: Must be able to lift50 lbs. Must be able to carry, climb a ladder and work at varying heights up to 15 feet. Must have experience working with computers Must be able to out-of-pocket reimbursable expense up to $150 in job related materials Must be able to read and interpret maps Attention to Detail Take pride in your work Positive Attitude Have a positive, courteous interaction with customers and co-workers Have excellent customer service and communication skills Travel through the market on time as necessary Safety 1st Attitude Tools required of the employee for this job: Must have a 6-8 foot ladder Cordless Drill (Minimum 14.4 Volt) Varying Drill Bits (Wood, Concrete, Masonry) Stud Finder (wood, metal, electrical) Tape Measure (10 foot minimum) Small Magnetic Bubble Level Brush and Dust pan Functional Digital Camera Phillips and Flat Head Screwdriver Razor Knife Adjustable Wrench A minimum of 1 year experience in installation and troubleshooting of equipment is highly desirable. Must be prepared and able to work in a fast paced environment, and can work independently with minimal supervision. Solid communications, organization and prioritization skills are essential, including the ability to work well with others and interact respectfully with customers. Previous Digital Signage Installation Experience will be given special consideration. MUST have a presentable work vehicle. Background check, drug test and DMV printout will be required. Benefits available after 90 day period if position is transitioned from temp to full-time. EOE. ]]>

<![CDATA[We are a growing, non-profit organization with a stable 10 year history. Our needs are for a Help Desk Technician with 1-2 years of desktop support.The Help Desk position will report to the IT manager. The ideal candidate will have experience with the following software and technologies:- REQUIREMENTS: Lotus Notes Version 7 and above Basic understanding of the concepts of W2K/W2K3 server user and share management Blackberry device support(BES experience a plus) Microsoft Office Word, Excel and Powerpoint Veritas Backup Exec (daily management) Symantek Antivirus Server (daily management) Competent LAN and WAN troubleshooting skills Working knowledge of VPNs, firewalls, routing and security Familiarity with video editing, CD/DVD authoring This is a hands-on helpdesk position.The helpdesk candidate must have excellent people skills with the ability to work closely with all levels of users. We are a Lotus Notes shop and as such, familiarity with Lotus Notes v7 and above will be highly regarded. Candidate must have a "service first" attitude. Candidate must be organized, dependable and able to occassionally travel to sites within 30 miles radius of our Andover, MA location. Must be detail-oriented, updating tracking data and reporting weekly on activities and project status. The Helpdesk Technician will be responsible for support of special projects, as assigned. This position is full-time exempt and the required hours are 8.30am to 4.30pm M-F, though some occasional after hours availability may be required. A high-school diploma is required. An Associate's degree or computer industry certification(s) are favorable.]]>

<![CDATA[ SIR SPEEDY PRINTING has an immediate opening for an experienced digital copier operator for its Downtown Boston location. The ideal candidate should have 3 years experience operating color and black and white digital copiers in a high-volume printing environment. Responsibilities will include: • Working with the prepress department to preflight files • Set up equipment, run jobs and perform quality control • Bindery and finishing responsibilities Requirements: • 3 years experience operating digital copiers (Docutech, Kodak Digimaster, iGen, CLC5000, IP7000 etc.) • Knowledge of Acrobat required • Ability to work in a fast paced environment • Knowledge of graphics programs to include InDesign, Photoshop and Microsoft Office We service Downtown Boston corporate and state accounts as well as individual walk in customers. The shop is in Downtown Crossing close to three MBTA stops. We offer good starting pay and many benefits including Tufts Health Plan, paid holidays, sick time, paid vacations and a 401K program. Call Nathan or Mark at (617) 227-4414 for an interview, fax your resume to (617)227-7611 or email us at: nathan.sirspeedy@verizon.net ]]>

<![CDATA[See our Best Places to Work video: <a href="http://www.boston.tv/beta2/clips/438597513.html" rel="nofollow">http://www.boston.tv/beta2/clips/438597513.html</a> <table cellspacing="0" cellpadding="0" width="600" border="0" font="georgia"> <tbody> <tr width="100%"> <td class="style3" align="middle"><img src="http://www.EZEOMS.com/Image/Recruiting/JobDescBanner.jpg"></td></tr> <tr> <td class="style3" height="499"> Eze Castle Software (“Eze”) is currently seeking all levels and experienced DBA’s to join our DBA teams . Whether you like DEVELOPMENT OR PRODUCT SUPPORT we want to talk with you! Eze is experiencing organic growth and we want to continue to build out strong teams! Eze provides clients with award winning global investment technology solutions to automate their investment process. Eze has offices throughout the U.S. and in the U.K. and Hong Kong. Eze is a member of BNY ConvergEx Group, a leading provider of global agency brokerage and investment technology solutions designed to meet clients’ critical trading and investment needs. The award-winning Eze OMS (Order Management System) streamlines our clients’ trading workflow by bringing together functionality to support portfolio management, compliance, trading, and operations in a single platform. BNY ConvergEx Group was formed in October 2006 from the union of two established, highly-respected organizations – BNY Securities Group and Eze Castle Software. BNY ConvergEx Group uses a collaborative, partnership approach with clients, understanding their business, listening to their concerns and respecting their time and talent. We are a fast-paced growing company seeking all types of DBAs who work can work effectively on his or her own as well as within a team structure. In 2007, Eze Castle Software was voted Best Place to Work in Boston for a mid-size company. We provide a corporate structure that embraces innovative approaches to business solutions. Be part of our growth! If you are a DBA looking for a company that will help your career grow, send us your resume today!</li></ul> Benefits Compensation includes a competitive base salary, performance bonus, 401K matching & excellent benefits. </td></tr> <tr> <td class="style3"> <table cellspacing="0" cellpadding="0" width="100%" border="0" valign="top"> <tbody> <tr valign="top"> <td valign="top" align="left" width="1%"> </td> <td valign="top" align="left" width="32%" height="218"><img src="http://www.EZEOMS.com/Image/Recruiting/2007-Best-Places.gif"></td> <td valign="top" align="middle" width="2%"> </td> <td width="64%"> <table height="210" cellspacing="0" cellpadding="0" width="100%" border="0"> <tbody> <tr height="1"> <td width="3%" bgcolor="#a50021"></td> <td width="1%" bgcolor="#a50021"> </td> <td width="94%" bgcolor="#a50021"></td> <td width="1%" bgcolor="#a50021"> </td></tr> <tr> <td bgcolor="#a50021" height="18"> </td> <td valign="top" bordercolor="#b4b4b4" bgcolor="#d8d8d8"> </td> <td valign="baseline" bordercolor="#b4b4b4" bgcolor="#d8d8d8"> About Eze Castle Software</td> <td valign="baseline" bordercolor="#b4b4b4" bgcolor="#d8d8d8"> </td></tr> <tr> <td bgcolor="#a50021" height="174"> </td> <td valign="top" bordercolor="#b4b4b4" bgcolor="#d8d8d8"> </td> <td valign="top" bordercolor="#b4b4b4" bgcolor="#d8d8d8"> Eze Castle Software (Eze) specializes in providing technology solutions to hedge funds, mutual funds, pension funds, and other investment managers. Eze OMS, our award-winning order management system, has been the market leader since its launch in 1995. It is used by over 320 investment managers worldwide. Eze is a member of BNY ConvergEx Group. We have over 290 team-members with headquarters in Boston and offices in New York, Stamford, London, and San Francisco. Eze Castle Software, LLC is an equal opportunity employer.</td> <td valign="top" bordercolor="#b4b4b4" bgcolor="#d8d8d8"> </td></tr></tbody></table></td></tr></tbody></table></td></t> <tr> <td class="style3" align="left"> <table height="18" cellspacing="0" cellpadding="0" width="100%" border="0"> <tbody> <tr> <td width="29%" height="18"> </td></tr></tbody></table></td></tr></tbody></table> ]]>

<![CDATA[See our Best Places to Work video: <a href="http://www.boston.tv/beta2/clips/438597513.html" rel="nofollow">http://www.boston.tv/beta2/clips/438597513.html</a> <table cellspacing="0" cellpadding="0" width="600" border="0" font="georgia"> <tbody> <tr width="100%"> <td class="style3" align="middle"><img src="http://www.EZEOMS.com/Image/Recruiting/JobDescBanner.jpg"></td></tr> <tr> <td class="style3" height="499"> Eze Castle Software is currently seeking a Release Engineering Manager to join our core Development Team team . Eze Castle Software is a member of BNY ConvergEx Group, a premier provider of agency trading and investment technology. Eze is a leading, global financial services technology company based in the US with offices located across the US and UK. We provide our clients with real-time, global investment technology solutions to automate their investment process. Our core offering, the award-winning Eze OMS streamlines the trading workflow by bringing together the functionality to support portfolio management, compliance, trading, and operations in a single platform. Job Functions <ul> <li type="square"> Take on responsibility for day-to-day management of the release engineering and test automation teams. <li type="square"> Work with the overall development team, QA team, and product management to assist with product integration, and co-ordinate builds and releases. <li type="square"> Design, develop and maintain build automation and validation processes to scale with the organization. <li type="square"> Provide build support and troubleshoot build/install problems. <li type="square"> Analyze requirements then design, develop and maintain high quality installation packages using the latest technologies and innovations in a timely manner. <li type="square"> Work with the test automation team to provide hands-off product regression testing and result publication. <li type="square"> Research new technologies and products as appropriate. </li></ul> Qualifications <ul> <li type="square"> Proven track record managing a release engineering team. <li type="square"> Bachelor’s degree in Computer Science, Engineering, Mathematics or a related field. <li type="square"> 5+ years of Release Engineering experience shipping product in a Windows environment with at least two years as a lead/manager.</li> <li type="square"> Strong hands-on experience with InstallShield and .NET</li> <li type="square"> Strong communication and collaboration skills.</li><li type="square"> Experience with TFS, Remote Update Services, SQL Server, Networking, TestComplete, and the investment industry is HIGHLY attractive.</li></li> Benefits Compensation includes a competitive base salary, performance bonus, 401K matching & excellent benefits. </td></tr> <tr> <td class="style3"> <table cellspacing="0" cellpadding="0" width="100%" border="0" valign="top"> <tbody> <tr valign="top"> <td valign="top" align="left" width="1%"> </td> <td valign="top" align="left" width="32%" height="218"><img src="http://www.EZEOMS.com/Image/Recruiting/2007-Best-Places.gif"></td> <td valign="top" align="middle" width="2%"> </td> <td width="64%"> <table height="210" cellspacing="0" cellpadding="0" width="100%" border="0"> <tbody> <tr height="1"> <td width="3%" bgcolor="#a50021"></td> <td width="1%" bgcolor="#a50021"> </td> <td width="94%" bgcolor="#a50021"></td> <td width="1%" bgcolor="#a50021"> </td></tr> <tr> <td bgcolor="#a50021" height="18"> </td> <td valign="top" bordercolor="#b4b4b4" bgcolor="#d8d8d8"> </td> <td valign="baseline" bordercolor="#b4b4b4" bgcolor="#d8d8d8"> About Eze Castle Software</td> <td valign="baseline" bordercolor="#b4b4b4" bgcolor="#d8d8d8"> </td></tr> <tr> <td bgcolor="#a50021" height="174"> </td> <td valign="top" bordercolor="#b4b4b4" bgcolor="#d8d8d8"> </td> <td valign="top" bordercolor="#b4b4b4" bgcolor="#d8d8d8"> Eze Castle Software (Eze) specializes in providing technology solutions to hedge funds, mutual funds, pension funds, and other investment mangers. Eze OMS, our award-winning order management system, has been the market leader since its launch in 1995. It is used by over 320 investment managers worldwide. Eze is a member of BNY ConvergEx Group. We have over 290 team-members with headquarters in Boston and offices in New York, Stamford, London, and San Francisco. Eze Castle Software, LLC is an equal opportunity employer.</td> <td valign="top" bordercolor="#b4b4b4" bgcolor="#d8d8d8"> </td></tr></tbody></table></td></tr></tbody></table></td></t> <tr> <td class="style3" align="left"> <table height="18" cellspacing="0" cellpadding="0" width="100%" border="0"> <tbody> <tr> <td width="29%" height="18"> </td></tr></tbody></table></td></tr></tbody></table> ]]>

<![CDATA[Industrial Communications is the largest New England-based developer of communications towers, site facilities and critical wireless infrastructure providing specialized real estate management services, engineering and construction services. We are looking for an entry level IT Helpdesk Technician to join the Industrial Team located in Marshfield, MA. The incumbent will be primarily responsible for Tier 1 computer/network troubleshooting and routine maintenance. (S)he will be the first point of contact for all end-user customers and will be expected to thoroughly document all trouble calls from inception to resolution. Emphasis will be placed on on-the-job training and learning new skills as this role expands to more responsibility. Outstanding opportunity for an entry-level candidate to grow! We are looking for the following criteria: • 1-2 years of higher education in an Information Systems discipline. • PC hardware and peripherals, troubleshooting experience • Competence with Microsoft Windows and Microsoft Office applications • TCP/IP, Microsoft networking The successful candidate must be able to prioritize multiple tasks in a fast paced environment and work with all levels of management Please visit our website at: www.industrialcommunications.com ]]>

<![CDATA[MerlinOne is a leading provider of integrated asset management solutions. Our technology offerings help companies manage their digital photos, graphics, PDFs, video and other visual and text content with powerful save, search, and management tools. Merlin archive and management systems have been in real-time, real-world use since 1994, and today we have more than 100 installations at companies like MSNBC, USA Today, The New York Times, The Chicago Sun Times, The Boston Globe, and The Washington Post. Technical Support Engineer We seek an energetic self-starter with excellent technical, communication and personal skills to join a close-knit team of support professionals. The Systems Support Engineer delivers comprehensive high quality infrastructure and application support for top-notch clients utilizing our expanding suite of hosted software as a service (SaaS) offerings. Applicants will need excellent troubleshooting skills as well as a solid background supporting infrastructure technologies and applications driven by MS SQL Server. If you have experience with a hosted, three-tiered application built on a Microsoft platform, we would like to hear from you! Primary Job Functions: •Assist in the deployment and on-going support of necessary infrastructure components to support our growing hosted/SaaS business initiatives. This includes server, network and storage infrastructure. •Provide technical support via phone, email and remote access as necessary. •React and respond to customer needs effectively and efficiently including adherence to call escalation policies, call closure and service level standards. •Enter and maintain data on all customer cases in the department technical support database. •Assist in the creation of product and procedure documentation as necessary. •Participate in on-call pager rotation to support our customer base during off hours. •Maintain high quality customer interactions by employing service skills that promote customer satisfaction and retention. Qualifications: •A hard working, reliable technical professional with excellent follow-up skills and an extremely high sense of ownership. •3 - 5 years hands on experience managing Windows 2000/2003 Servers •2 - 4 years of related experience in network support and management. •2 - 4 years of application troubleshooting experience •Clear understanding of standard networking principles •Prior experience implementing and managing Switches, VPN Solutions, Firewalls, Load Balancers •Demonstrated direct responsibility for network and system security best practices. •Prior experience with infrastructure monitoring tools •Practical experience developing system deployment and network configuration documentation •Familiarity with MS SQL Server is a plus. •Must be a US Citizen or already authorized to work in this country for any employer. •Willing to travel up to 25% ]]>

<![CDATA[Automated Solutions Direct, Inc., a provider of high volume, database marketing and mailing services, is seeking a self motivated and highly skilled individual to assume the position of Data Conversion Programmer. Knowledge and Abilities: The Programmer will work with client data on direct mail data conversion projects per client specifications. Data processing tasks include merge/purge, data cleanup, data enhancement, data parsing/fielding, postal presorts, custom laser letter mail merges, etc. Requirements: This position requires 3 years minimum experience in a service firm - i.e., direct mail house, IT professional services, database marketing, billing services or equivalent business experience. You must be experienced with Windows and relational database systems like SQL, Access or Foxpro. Direct experience with BCC Mail Manager 2010, DoubleTake, Personator, StyleList, RightFielder, Data Junction, Pervasive and/or dBase, Clipper DOS legacy application environments is a BIG plus. Excellent data analysis, written and verbal communication, and custom utility writing/scripting skills a must. You must be able to work in a fast-paced, client delivery environment. Education: BS Information Systems or equivalent experience. ]]>

<![CDATA[An IT Outsourcing and Managed Services company seeks an experienced Technical Support Engineer. Coming on board with our company will give you an opportunity to enter an exciting work environment on the ground floor. You would have opportunity to learn many different technologies, work independently and reap the benefits of our company's growth. this is an immidiate opportunity. we need someone to start within the next 2 weeks. Local only please. We are looking for a systems administrator with strong technical skills, good communications skills and high energy. The engineer should have strong expirience in Microsoft technologies, understanding of network topologies as well as some exposure to Linux or Unix administration. We have an agressive bonus structure for top performers. Responsibilities include: * Provide remote and on-site network and operating system administration functions. * Respond to helpdesk tickets, support emails and phone calls. * Install and configure standard applications and assist clients with issues. * Escalate issues to the manufacturer as needed. * Perform onsite work for MA area clients, including server installation and configuration, PC installs and configurations, troubleshooting,etc.. * Responsible for overseeing assigned projects. Monitor and manage project plans to ensure the client requirements are accurately met on time to ensure maximum customer satisfaction. Maintain communication with the customer to manage proper expectations * Adhere to best practices * Serve as tier-1/tier-2 support in resolving network and application issues Requirements: * Must have aptitude to diagnose and resolve application and network issues. * Hands-on administration experience with Windows XP, Vista, 2000, 2003, Active Directory, Terminal Services,Exchange 2003/2007 * Some experience with Unix/Linux Server Administration preferred * Good understanding of networking technologies and remote connectivity * Experience with VOIP/IP Telephony (Digital PBX/Key-Systems) is a PLUS * Strong documentation skills and proficient with Visio, MS Project and Office * Have the willingness to learn new technologies and adapt to dynamic environments Certifications: Prefer someone with a MCP or CCNP Travel: Travel onsite to clients in MA area will be required. Gas and all expenses are reimbursed. This is a 1099 contract, rolling into a full time position. ]]>

<![CDATA[We are searching for a customer centric, energetic application support professional for one of our top clients in Boston. Experience supporting a financial front end application is key, 1-2 years of experience - compensation is very market centered, room for growth, and a great team to work with. The key to this role is SQL or Oracle Database experience along with a Bachelor's degree. Two years experience in Support. ]]>

<![CDATA[Title Help Desk Technician Description The Help Desk Technician’s role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. Responsibilities Strategy & Planning • Evaluate documented resolutions and analyze trends for ways to prevent future problems. Acquisition & Deployment • None Operational Management • Field incoming help requests from end users via both telephone and e-mail in a courteous manner. • Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue. • Build rapport and elicit problem details from help desk customers. • Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician. • Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution. • Apply diagnostic utilities to aid in troubleshooting. • Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution. • Identify and learn appropriate software and hardware used and supported by the organization. • Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications. • Install anti-virus software. • Performing preventative maintenance, including checking and cleaning of workstations, printers, and peripherals. • Test fixes to ensure problem has been adequately resolved. • Perform post-resolution follow-ups to help requests. • Develop help sheets and frequently asked questions lists for end users. Position Requirements Formal Education & Certification • College diploma or university degree in the field of computer science and/or 2 years equivalent work experience. Knowledge & Experience • Knowledge of basic computer hardware, including Desktop and Laptop PCs. • Experience with desktop and server operating systems, including Microsoft Windows and Microsoft Windows Server. • Extensive application support experience with Internet Explorer, Adobe Acrobat Reader, Microsoft Office. • Knowledge of programming languages helpful, including PHP, ASP, and basic SQL structure. • Good understanding of the organization’s goals and objectives. • Exceptional written and oral communication skills. • Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. • Strong documentation skills. Personal Attributes • Ability to conduct research into a wide range of computing issues as required. • Ability to absorb and retain information quickly. • Ability to present ideas in user-friendly language. • Highly self motivated and directed. • Keen attention to detail. • Proven analytical and problem-solving abilities. • Ability to effectively prioritize and execute tasks in a high-pressure environment. • Exceptional customer service orientation. • Experience working in a team-oriented, collaborative environment. Work Conditions • Sitting for extended periods of time. • Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components. • Lifting and transporting of moderately heavy objects, such as computers and peripherals. Please submit your Resume and Cover Letter by e-mail for consideration in this position.]]>

<![CDATA[See our Best Places to Work video: <a href="http://www.boston.tv/beta2/clips/438597513.html" rel="nofollow">http://www.boston.tv/beta2/clips/438597513.html</a> <table cellspacing="0" cellpadding="0" width="600" border="0" font="georgia"> <tbody> <tr width="100%"> <td class="style3" align="middle"><img src="http://www.EZEOMS.com/Image/Recruiting/JobDescBanner.jpg"></td></tr> <tr> <td class="style3" height="499"> Eze Castle Software (“Eze”) is currently seeking a Jr. Developer to join our Development team. Eze provides clients with award winning global investment technology solutions to automate their investment process. Eze has offices throughout the U.S. and in the U.K. and Hong Kong. Eze is a member of BNY ConvergEx Group, a leading provider of global agency brokerage and investment technology solutions designed to meet clients’ critical trading and investment needs. The award-winning Eze OMS (Order Management System) streamlines our clients’ trading workflow by bringing together functionality to support portfolio management, compliance, trading, and operations in a single platform. BNY ConvergEx Group was formed in October 2006 from the union of two established, highly-respected organizations – BNY Securities Group and Eze Castle Software. BNY ConvergEx Group uses a collaborative, partnership approach with clients, understanding their business, listening to their concerns and respecting their time and talent. We are a fast-paced growing company seeking a Jr. Developer who works can work effectively on his or her own as well as within a team structure. In 2007, Eze Castle Software was voted Best Place to Work in Boston for a mid-size company. We provide a corporate structure that embraces innovative approaches to business solutions. Be part of our growth!. Job Functions <ul> <li type="square"> Developing high-quality code on schedule, based on a technical design. <li type="square"> Performing unit testing and working closely with our QA team supporting system testing and bug resolution. <li type="square"> Contributing to the development community by researching new technology and development tools.</li> <li type="square"> Participating in design of new features and functionality.</li></ul> Qualifications <ul> <li type="square"> Bachelor’s degree in Computer Science, Engineering, Mathematics or a related field. <li type="square">3-7 years of development experience in Delphi, C++, C#, or .NET. <li type="square"> Knowledge of object-oriented design and programming.</li> <li type="square"> Strong communication and collaboration skills.</li> <li type="square"> Experience with SQL Server, Networking, and the investment industry is HIGHLY attractive.</li> Benefits Compensation includes a competitive base salary, performance bonus, 401K matching & excellent benefits. </td></tr> <tr> <td class="style3"> <table cellspacing="0" cellpadding="0" width="100%" border="0" valign="top"> <tbody> <tr valign="top"> <td valign="top" align="left" width="1%"> </td> <td valign="top" align="left" width="32%" height="218"><img src="http://www.EZEOMS.com/Image/Recruiting/2007-Best-Places.gif"></td> <td valign="top" align="middle" width="2%"> </td> <td width="64%"> <table height="210" cellspacing="0" cellpadding="0" width="100%" border="0"> <tbody> <tr height="1"> <td width="3%" bgcolor="#a50021"></td> <td width="1%" bgcolor="#a50021"> </td> <td width="94%" bgcolor="#a50021"></td> <td width="1%" bgcolor="#a50021"> </td></tr> <tr> <td bgcolor="#a50021" height="18"> </td> <td valign="top" bordercolor="#b4b4b4" bgcolor="#d8d8d8"> </td> <td valign="baseline" bordercolor="#b4b4b4" bgcolor="#d8d8d8"> About Eze Castle Software</td> <td valign="baseline" bordercolor="#b4b4b4" bgcolor="#d8d8d8"> </td></tr> <tr> <td bgcolor="#a50021" height="174"> </td> <td valign="top" bordercolor="#b4b4b4" bgcolor="#d8d8d8"> </td> <td valign="top" bordercolor="#b4b4b4" bgcolor="#d8d8d8"> Eze Castle Software (Eze) specializes in providing technology solutions to hedge funds, mutual funds, pension funds, and other investment mangers. Eze OMS, our award-winning order management system, has been the market leader since its launch in 1995. It is used by over 320 investment managers worldwide. Eze is a member of BNY ConvergEx Group. We have over 290 team-members with headquarters in Boston and offices in New York, Stamford, London, and San Francisco. Eze Castle Software, LLC is an equal opportunity employer.</td> <td valign="top" bordercolor="#b4b4b4" bgcolor="#d8d8d8"> </td></tr></tbody></table></td></tr></tbody></table></td></t> <tr> <td class="style3" align="left"> <table height="18" cellspacing="0" cellpadding="0" width="100%" border="0"> <tbody> <tr> <td width="29%" height="18"> </td></tr></tbody></table></td></tr></tbody></table> ]]>

<![CDATA[See our Best Places to Work video: <a href="http://www.boston.tv/beta2/clips/438597513.html" rel="nofollow">http://www.boston.tv/beta2/clips/438597513.html</a> <table cellspacing="0" cellpadding="0" width="600" border="0" font="georgia"> <tbody> <tr width="100%"> <td class="style3" align="middle"><img src="http://www.EZEOMS.com/Image/Recruiting/JobDescBanner.jpg"></td></tr> <tr> <td class="style3" height="499"> Eze Castle Software is currently seeking a Mid-Level Software Developer for our main headquarters in Boston. Eze Castle Software is a member of BNY ConvergEx Group, a premier provider of agency trading and investment technology. Eze is a leading, global financial services technology company based in the US with offices located across the US and UK. We provide our clients with real-time, global investment technology solutions to automate their investment process. Our core offering, the award-winning Eze OMS streamlines the trading workflow by bringing together the functionality to support portfolio management, compliance, trading, and operations in a single platform. Job Functions <ul> <li type="square"> Developing high-quality code on schedule, based on a technical design. <li type="square"> Performing unit testing and working closely with our QA team supporting system testing and bug resolution. <li type="square"> Contributing to the development community by researching new technology and development tools.</li> <li type="square"> Participating in design of new features and functionality.</li></ul> Qualifications <ul> <li type="square"> Bachelor’s degree in Computer Science, Engineering, Mathematics or a related field. <li type="square">3-7 years of development experience in Delphi, C++, C#, or .NET. <li type="square"> Knowledge of object-oriented design and programming.</li> <li type="square"> Strong communication and collaboration skills.</li> <li type="square"> Experience with SQL Server, Networking, and the investment industry is HIGHLY attractive.</li> Benefits Compensation includes a competitive base salary, performance bonus, 401K matching & excellent benefits. </td></tr> <tr> <td class="style3"> <table cellspacing="0" cellpadding="0" width="100%" border="0" valign="top"> <tbody> <tr valign="top"> <td valign="top" align="left" width="1%"> </td> <td valign="top" align="left" width="32%" height="218"><img src="http://www.EZEOMS.com/Image/Recruiting/2007-Best-Places.gif"></td> <td valign="top" align="middle" width="2%"> </td> <td width="64%"> <table height="210" cellspacing="0" cellpadding="0" width="100%" border="0"> <tbody> <tr height="1"> <td width="3%" bgcolor="#a50021"></td> <td width="1%" bgcolor="#a50021"> </td> <td width="94%" bgcolor="#a50021"></td> <td width="1%" bgcolor="#a50021"> </td></tr> <tr> <td bgcolor="#a50021" height="18"> </td> <td valign="top" bordercolor="#b4b4b4" bgcolor="#d8d8d8"> </td> <td valign="baseline" bordercolor="#b4b4b4" bgcolor="#d8d8d8"> About Eze Castle Software</td> <td valign="baseline" bordercolor="#b4b4b4" bgcolor="#d8d8d8"> </td></tr> <tr> <td bgcolor="#a50021" height="174"> </td> <td valign="top" bordercolor="#b4b4b4" bgcolor="#d8d8d8"> </td> <td valign="top" bordercolor="#b4b4b4" bgcolor="#d8d8d8"> Eze Castle Software (Eze) specializes in providing technology solutions to hedge funds, mutual funds, pension funds, and other investment mangers. Eze OMS, our award-winning order management system, has been the market leader since its launch in 1995. It is used by over 320 investment managers worldwide. Eze is a member of BNY ConvergEx Group. We have over 290 team-members with headquarters in Boston and offices in New York, Stamford, London, and San Francisco. Eze Castle Software, LLC is an equal opportunity employer.</td> <td valign="top" bordercolor="#b4b4b4" bgcolor="#d8d8d8"> </td></tr></tbody></table></td></tr></tbody></table></td></t> <tr> <td class="style3" align="left"> <table height="18" cellspacing="0" cellpadding="0" width="100%" border="0"> <tbody> <tr> <td width="29%" height="18"> </td></tr></tbody></table></td></tr></tbody></table> ]]>

<![CDATA[Small Start Up located west of Boston needs an experienced engineering technician. 2-6 years experience Ability to Solder Read Schematics Debug Under Supervision of Electrical Engineer Light Assembly Tasks Salary commensurate with experience ]]>

<![CDATA[IT Manager for Production Company Davis Square Production Company looking to hire an IT Manager with at least 3-5 years experience in a MAC environment. Main areas of knowledge required: OSX/OSX server administration, redhat enterprise linux. (OSX would be enough, linux is a bonus) Mac-specific tasks: Create and maintain user accounts and permissions Maintain production server folders and file structure Monitor tape backup system Maintain inventory lists Maintain editing machines and perform periodic upgrades Linux-specific tasks: Maintain email lists Monitor FTP quotas and traffic Linux server software: zimbra, cisco VPN, mysql, Postfix, mediawiki General: Help set up deck configurations and patch bay connections Maintain terrablock fiber storage server Web Development: The objective is to keep our high profile, commercial web site current, processing updates accurately, quickly, and efficiently on a daily basis, and to support the business unit which has responsibility for the site well. Must coordinate activities with several third party technology suppliers. Must also thoroughly understand the preparation and use of electronic materials, including video and audio files, color palettes, various graphic formats, ad network technology, security technology, and the programs used in their preparation. Interested candidates should email their resumes to: info@powderhouse.net]]>

<![CDATA[Tokay Software is a pioneer in software for the drinking water utility industry. Founded in 1986, we are the leading provider of cross-connection control management solutions for water utilities. Located conveniently in Framingham, Tokay Software culture is low-key and we offer a very flexible work schedule. Our variety of applications and services give our clients access to a flexible and robust menu of management solutions. JOB DESCRIPTION The software engineer support position: • is responsible for research and resolution of client application issues • will have hands on responsibility to modify and implement software application changes and data conversions • must work closely with Information Technology, Network Operations and Help Desk groups to ensure that open issues are resolved within the specified timeframe • develops client-specified Crystal Reports templates • create data migration scripts JOB REQUIREMENTS: • The software engineer support role requires good communication and analysis capabilities. • Experience with Visual FoxPro required • Experience with SQL Server 2000/2005 • Experience with Crystal Reports • VB.NET experience a plus TO APPLY: Email your resume, the town where you live and the reason you are looking for part-time work to HumanResources@Tokay.com. Our apologies in advance, but due to the high volume of resumes received, we are unable to accept telephone calls regarding available opportunities and will only contact those candidates being invited to interview. The work is on-site. Candidates only, please. No third parties. EOE. ]]>

<![CDATA[Director of Operations: A unique opportunity for the perfect person who is personable, loves babies and photography, loves problem solving with people, AND has great technical skills. WelcomeNewborn is a small, rapidly growing company that provides hospitals with a comprehensive newborn photographic and marketing service. WelcomeNewborn is currently under contract with 33 hospitals in several states. The Company is seeking a new Director of Operations. This person will assume the major responsibilities associated with training and supervising new and existing hospital-based photo attendants. The Company operates and maintains a significant amount of equipment at each location, comprised of kiosks, cameras, laptops, photocarts and photo printers. WelcomeNewborn has relationships with several vendors from whom purchases and support is provided for this equipment. The Director of Operations will be the primary liaison to local technicians, as well as the vendors retained to provide software and hardware support to the company. All efforts will be backed up by the company’s president, and any necessary administrative support will be provided by the main office. Job Description: • Provide the primary point-of-contact for all WelcomeNewborn photographers requiring technical assistance. After an initial assessment, problem-solve by working directly with the photo attendant, or by facilitating a higher level of technical assistance from the appropriate vendor. • Provide application support for WelcomeNewborn applications and/or provide a liaison to the current vendor in this regard; • Provide help desk support to office staff as well as photo attendants in the field, solving routine technical issues and coordinating with our vendors to resolve more detailed requests. • Coordinate with the kiosk and photocart manufacturers and hospital network and IT people. • Track inventory such as computer and camera equipment at all WelcomeNewborn field locations, making preparations to replace and repair when needed to avoid any interruption in service. • Coordinate and supervise local techs at each new installation. • Coordinate and provide supervision to the lab and their photo processing operation. Requirements: The position requires a unique combination of excellent customer service skills with technical expertise. The applicant must possess strong communication skills, including the ability to write clearly and effectively, the ability to handle multiple technical tasks at the same time and a strong background in a service organization. Additionally, applicants should be comfortable assembling equipment and using basic hand tools. A positive outlook, the ability to function under pressure and good customer presentation are essential, as is a good sense of humor. Please include a cover letter with your reply explaining your suitability for this position.]]>

<![CDATA[Small computer company on the south shore currently has two full time positions open. Entry Level and Level II Computer Technician (Entry level technician must have formal school training). Must look/act professional, be able to work independently and speak very good English. We are a growing professional company providing support for both residential and commercial clients. From the home user (1 – 2 computers) who needs a wireless setup / printer setup / virus removal to commercial customers(50 – 150 computers) who needs network troubleshooting / new system roll-outs / exchange problems / switch-router replacement. Other duties include; In-house/bench work, remote support and general customer service. The ideal Level II candidate(s) will possess a working knowledge of: Computer / Server Repair and Upgrades (in-house and on-site) Maintenance Support and Concepts Low and High-End Data Backup Solutions System Reinstalls (Manual and Automated) Driver Installation for all OS’s (local and remote) New / Refurbished Computer Sales and Builds Networking (wired and wireless w/security), Firewall and Securities Data and Printer Sharing (server and local) OS support (MS Server ALL / MS Vista ALL / XP ALL / 2K / ME / 98 / Blackberry) Other requirements included; Drivers License, tools for on-site work and a cell phone. Email a resume to – myfastyzf@yahoo.com]]>

<![CDATA[Wanted: Technical Support and Customer Service Wiz! Do you get a thrill out of making customers happy? Do you like to take apart and build computers for fun? Do you want to work in an entrepreneurial environment where you are learning so fast you feel like you are "drinking from the fire hose"? Do you have a rack for the servers and network equipment in your house (a joke, but also a good indicator of who we are looking for!)? If you answered yes to all of these questions (or at least 3 out of 4), the Network Engineer position may be right for you. The Network Engineer is on the front line of Everon’s contact with our clients and is the “voice” of Everon in all daily interaction with supported end users. It is the Network Engineers responsibility to deliver excellent technical and customer support services during each and every interaction with our clients. To effectively fulfill the responsibilities of this role, a Network Engineer must: - Be familiar with and capable of supporting and troubleshooting the common small business technologies, particularly Microsoft products - Be competent in the fundamentals of networking technologies and theories and be able to troubleshoot common small business challenges related to such -Deliver excellent customer service via the telephone including: *Building rapport with the client *Making them feel comfortable with working with you *Inspiring confidence in the solutions you are delivering *Being conscious of their time and level of frustration *Following up when you say you will - Input complete and accurate notes in the internal systems, spreadsheets, and reports used at Everon - Effectively manage your time and the resources of Everon to make sure that you are delivering the highest value to clients You must have following experience/knowledge to be considered for this position: - Thorough understanding of small business technology; particularly Microsoft products - At least 1 year of experience in the IT services field - Bachelor Degree or equivalent experience Everon is a quickly growing company, with a culture that works hard and plays hard and expects results. We work at a fast pace, and aim for nothing less than remarkable service for our clients. We believe in taking care of our people, and have been named one of Boston's best places to work. If you believe you are a good fit for this position and company, we would love to hear from you. ]]>

<![CDATA[Start a Fast-Paced Career Working in a Hot Industry and for a Rapidly Growing Company A Perfect Opportunity for a Recent College Graduate! An industry leader in third party software applications is looking for a Software Technical Support Representative with a passion for cutting-edge technology. The position will handle first and second level calls, emails, and overall support for their clients. The right candidate will need to answer functionality questions, troubleshoot problems, query the database, and resolve file processing issues. Understanding of an internally-developed, web-based application connected to a SQL database will be required. THE IDEAL CANDIDATE: • 0-1+ years experience in end-user Technical Support for Software applications • 0-1+ years experience in SQL • Experience in CSV/Fixed file format review • Proficient in MS Access, MS Word & MS Excel • College degree in Computer Science or its equivalent BONUS SKILLS: • Deductive reasoning capabilities • Excellent oral and written skills • Ability to work independently or as part of a team • Enthusiastic and Energetic about learning and growing within a company If You Are a Recent College Grad With The Drive to Jumpstart Your Career in Information Technology, Then This Opportunity is For You! Due to an Increase in Growth These Openings are Immediate. If Interested and to Learn More, Apply Now. TO APPLY: 1.) Send a copy of your most up to date resume to jobs@chasetechconsultants.com or 2.) Call us directly at (617) 227-5000 or 3.) Fax your resume to (617) 227-5012 • All candidates replying to this posting must have eligibility to work in the United States without sponsorship ]]>

<![CDATA[Company: ACS Services, Inc <a href="http://www.acs.com" rel="nofollow">http://www.acs.com</a> Office Location: Positions available for both Boston office as well as Easton office Application Instructions: Please send your resume to careers@acs.com Job Description: Fast growing company needs a strong addition to its award winning team. The candidate will provide Level 1&2 support to end users both remotely and onsite on a variety of issues. He/she will also respond to alerts from monitoring systems in place at client networks. Tickets will need to be processed in a timely fashion and include recognition, research, isolation, resolution and follow-up steps. Must be sure to document, track, and monitor the problem to ensure a timely resolution and/or escalation. He/she will interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct the core problem. Will simulate or recreate user problems to resolve operating difficulties and recommend systems modifications to reduce user problems. Responsibilities: • Complete tasks based on Workflow and Incident Tickets. • Respond to Alerts in order to maintain the highest available uptime of the network. • Perform level one and level two support for end user support. • Ability to multitask and work in a fast paced environment • Ability to troubleshoot alone as well work with teams • Provide clients with various technical services pertaining to networks, workstations, remote computing, communications, and internet solutions • Rotating coverage of the on-call and/or NOC telephone • Escalate tickets based on established procedures. • Perform work according to established policies and procedures. Skills/Qualifications: Good solid knowledge of the following: - Microsoft client & server operating systems - Active Directory & DNS - Systems Administration - Basic Lan/Wan knowledge - Ability to communicate clearly in written and verbally Any of the following a plus: - Individual network hardware knowledge including Routers Firewalls - Exchange - Smartphone & Blackberry - MAC Operating system / hardware - Linux / Unix Certifications: A+, Network+, MCP a must MCSA, MCSE, JNCIA-FWV, CCNA, Server+, Security+ a plus ]]>

<![CDATA[Job Title: Network Support Technician Exempt Status: YES Job Class: Exempt Salary Level: Commensurate with Experience Supervisor’s Title: IT Manager Job Summary: ECG Management Consultants, Inc. is a national healthcare management consulting firm that was founded 35 years ago and provides consulting services to healthcare organizations. Our approximately 100 consultants serve clients across the country from offices in Seattle; Boston; Washington, D.C.; San Diego, Austin; and St. Louis. We are a privately held firm and our administrative structure supports all five of the firms' offices. This position reports to the IT Manager and provides firm wide support for both client and infrastructure technologies. This role will be the sole IT presence in our Boston office and will work with existing IT staff to support 6 offices across the country. Essential Duties and Responsibilities: Duties include but are not limited to the following: • Support local and remote users with hardware, software and business tool use. • Perform new employee orientations on availability and use of technology at the firm. • Manage system backups. • Setup, configure, and support local and remote networks. • Setup, configure and support client workstations. • Propose and document designs for enhancements to existing systems and deployment of new systems. • Perform required research and prototype of new technology implementations as directed. • Replace, repair or upgrade defective or inadequate network software and hardware components. Principle Accountabilities: • Document installation and configuration elements on all projects assigned. • Perform tasks assigned in an accurate and timely manner. • End user support for all hardware and software systems. • Perform new employee orientations on availability and use of technology at the firm. • Maintain high level of customer satisfaction through communications and follow up. • Maintain accurate records in the Help Desk Management software for all support services performed. • Ongoing research and skills based improvement through self study and company sponsored seminars and training classes. • Maintain weekly status reports for ongoing projects and services performed. Job Qualifications: The incumbent m