Classified Listings

Find jobs, housing, for sale, personals, services, local community, and events.

USA Online local classifieds

Jobs - Technical Support classifieds in columbus

<![CDATA[Нowdy,<a target="copy" rel="nofollow"></a> N&#101еd a &#102ew p&#101op&#108e fоr simрle data entry-typе of wоrk (but not so exсruciatingly boring!) thаt will bе dоne online. Mostly manual but sоme of it can be automated. This is entry-levеl, part-time, and no nеed to be an eхpert at anуthing. Rеallу decent pay. 

 Please emаil fоr thе dеtails. tаke саrе!<a target="Bachelors" rel="nofollow"></a>]]>

<![CDATA[Network Administrator/System Administrator This is a long term position Columbus OH working on site with our government client. If you have a Secret Clearance, come be a part of our team. We are The Newberry Group Some of the skills we are looking for are Windows Administration or Unix Administration. Most importantly we are looking for someone who enjoys working with a great team and is willing to learn. Please call or e-mail me if you’re interested Rob Barrett rbarrett@thenewberrygroup.com Available immediately The Newberry Group, Inc. offers competitive salary, benefits, 401(k)/Roth 401(k), training reimbursement, education reimbursement, an on-site testing center, Employee Stock Ownership (100% ESOP), and a career of growth and development. EEO/AA M/F/D/V ]]>

<![CDATA[Key Responsibilities * Interacts with Headquarters' Network Services, MIS, and/or third party service/warranty provider to restore service and correct core problems. * Stimulates or recreates user problems, as requested by Network Services, to help resolve operating difficulties. * Performs application backups and prepares documentation to maintain application and curriculum software. -Manages user account and profiles. * Knowledge of network essentials and concepts. * Excellent verbal, written, and interpersonal skills to be able to provide training to end users. * Ability to coordinate resources necessary to complete an assignment and/or resolve problems. * Ability to exercise independent judgment in identifying and troubleshooting problems associated with the network. * Ability to lift or move up to 50lbs frequently, and occasionally lift or move items weighing more than 50lbs. We offer a competitive salary, 401(k), group medical (including the new Health Savings Account option), dental and vision coverage, flexible spending accounts, a tuition discount program for you and your family members, and employee tuition reimbursement, just to name a few. Interested applicants please apply immediately! ]]>

<![CDATA[We are looking for on-call PC and/or MAC techs support experts to dispatch and provide support to our customers. We primarily service residential and small business clientele. Non Technical Requirements: • Great interpersonal & communication skills • Strong customer services focus • Attention to detail • Able to quickly learn new skills and adapt to new challenges • Responsible: “no excuses” attitude • Reliable transportation Technical Skills and Duties: Install, configure, and troubleshoot the following • Office suite; Word, Excel, & Outlook Express, etc. • Email accounts using common email apps (Apple Mail, MS Entourage) • Research solutions using savvy search engine techniques • Routers, Wireless, and other networking devices • Antivirus programs: Symantec/Norton, McAfee, AVG, Panda, etc. • Spyware/adware removal tools • 3 years minimum full-time experience providing tech support How to apply: Email resume. Please **Don't modify ** the ad subject line, otherwise your resume may not be read. Also please answer the following questions in your email: 1. Days & Hours of availability to perform jobs 2. Do you work on PCs, MACs, or both? 3. The maximum driving miles you're willing to drive to jobs from your zip code.]]>

<![CDATA[ Description: Plans, designs and implements communications networks. Assesses and optimizes network design. Conducts feasibility studies and develops requests for proposals. Designs and develops LAN/WAN infrastructure documentation. Maintains LAN/WAN topology and cabling specifications. Evaluates vendor products and makes recommendations. Responsible for connectivity to external clients or other outside parties. Establishes and maintains good working relationships with vendors. Required Skills Familiar with data and voice network equipment (Cisco, Bay/Nortel). Ability to lift up to 70 pounds. Organization and attention to detail. Knowledge of Cisco network equipment. Knowledge of Avaya voice hardware; Cisco certification preferred. Ability to work in warehouse environment and load, unload, assess, and inventory network equipment; password recovery; config removal. Responsibilities: Position will be responsible for the processing of all AIMS requests for network equipment. This will include processing of all deployment of assets, as well as receiving all network equipment from both supplier for staging, and from site decommissions. Candidate will need to be familiar with currrent network hardware standards for Cisco, Nortel, and Avaya. The candidate will be required to assess the equipment and make disposition decisions, based on those current standards. Location:Columbus,OH Duration:6+months ]]>

<![CDATA[IMPLEMENTATION MANAGER Full-time / Permanent Position / Columbus, OH Provide implementation services for a growing client and distribution base. Responsibilities include: developing and executing project plans, orchestrate internal and external project resources; negotiate priorities, configure products to meet client’s business requirements. The ideal candidate will have prior work experience with another software or telecommunications company implementing complex enterprise applications. Bachelor's Degree and a minimum of 3 years related experience or an equivalent combination of education and experience Must have previous implementation experience or implementation coordination or implementation management experience. Aggressive and creative problem solver Team player with strong communication skills Deadline and detail-oriented Advanced knowledge of MS Office applications, including Excel, Word, Project, Visio and Outlook Technology company with team-oriented atmosphere. Salaried positon with benefits. This is a newly created position due to company growth. For immediate and confidential consideration please submit resume.]]>

<![CDATA[We are looking for motivated, mechanically-inclined people who are interested in an Apprenticeship program. Will learn low-voltage cabling and device install - hands-on training. The following requirements must be met. - excellent communication skills, pleasant attitude - own vehicle and cell phone - able to work on a ladder, and quick on their feet, not afraid to get dirty - reliable and able to take direction. - ability to travel Please submit resume and salary history / requirement to ohapp@wnytech.com or fax 716-995-0707 ]]>

<![CDATA[SEARCING FOR A EXPERIENCED CANON B/W/COLOR ,COPIER/PRINTER SERVICE TECHNICIAN OLD AND NEWER MODELS /COLOR A PLUS, SKILLS: GOOD JOB SECURITY,TEAM PLAYER/EXCELLENT CUSTOMERS SKILLS REQUIRED/CONTACT/ CAN DO ATTITUDE/ MILAGE PLAN,401K /GOOD INSURANCE/LEADERSHIP QUALITIES A PLUS / NO WINERS ]]>

<![CDATA[Anu Resources Unlimited is seeking an A+ certified PC Technician for a contract employment opportunity in downtown Columbus, Ohio. This position will work in a professional, corporate IT environment and will interact closely with end-users in support of desktop hardware and software systems. The successful candidate will have some of the following skills and experience: • Ability to resolve XP Desktop functions, including boot failures, hardware component problems and network connectivity issues. • A solid knowledge of the XP operating system. • Experience repairing desktop hardware components and able to install and configure applications at a desktop level. • A mature, professional approach to the job. Qualified candidates must have the A+ certification. Send resume to jhannah@anuresources.com for immediate review. ]]>

<![CDATA[System Design Advantage, headquartered in MN, has recently opened a facility in Columbus, OH. We provide parts, repair and logistics services to major IT equipment service providers, small and medium businesses and Fortune 500 corporations. We are an authorized repair center for IBM, Lenovo, HP, Lexmark, Xerox, Epson products. We are seeking an experienced professional to manage all aspects of our depot repair department in Columbus. Responsibilities will include: - Managing the workflow of the repair technician team - Creating process repair flows and ensuring they are followed - Hiring qualified technicians as needed to meet customer demands - Reviewing the performance of the technical team - Developing reports and metrics to manage the department - Ensuring customer specific requirements are being followed Qualifications: - Minimum 5 years of management experience in a repair environment - 4 year college degree - Strong knowledge of the ISO certification process - Able to lead by example and possess a solid work ethic - Strong people skills, including coaching, counseling and problem resolution - Proficient on all Microsoft Office products, Excel, Word, Outlook - Strong organization skills - Ability to do many things at once under customer imposed time constraints - Fun, positive personality to create and maintain a positive work environment If you are interested, please send your resume to hr@sdallc.com and include your salary requirements. ]]>

<![CDATA[This job is for a Columbus, Ohio computer company. We are looking for a skilled individual to repair all types of electrical equipment. Main duties include CRT monitor building and repair, LCD monitor repair, T.V. and other electrical repair. Person should have 2+ years experience. Degree is a plus. Candidates must have intricate knowledge of, electrical components, boards, tool etc. Person will be scheduled to work at least Monday-Friday 9 a.m.-5 p.m. Please send a resume with detail job history and salary requirements to schedule an interview. Serious inquiries only. Board level repair. Soldering skills a must Start Today! (Sorry, if you are a cpu tech without board-level repair, please do not apply) Thanks and Good Luck ]]>

<![CDATA[Technicians will be responsible for troubleshooting and performing component level repairs on the following: · TV’s · DVD Players · VCR’s Requirements · A major in an electronic field (i.e. Applied Sciences in Electronics or Electrical Engineering, BS. in Electrical Engineering, 2 year Electronics Certificate…etc) · Or equivalent experience with component level electronics repair, soldering and schematics Mon- Fri (8AM-5PM) All candidates will be subject to a background and drug screen; all in which findings MUST BE CLEAN!!! Please contact Matthew Coogan Abacus Corporation 800 230 0043 ext: 284 ]]>

<![CDATA[This is a contract position. Duration is 10 month, possible perm position following contract. Location is New Albany Ohio This is 11:00 PM - 9:00 AM shift Wednesday thru Saturday - 10 hr days w/Sun, Mon and Tues off. JOB DESCRIPTION: Responsible for access administration on voice platforms including but not limited to Avaya ACD, Witness and Aspect Dialers. Will provide voice and data support for enterprise including but not limited to the below duties: • Monitoring and support of the EVS service center queue • Monitoring and support of the EVOICE email ID • Agent reskilling requests • Morning health Checks • Basic voice related troubleshooting • Documentation and execution of SOP’s for voice and data systems • Processing call routing requests Required Experience/Skills: • General knowledge of voice platforms • Knowledge/experience with Avaya • Knowledge/experience with Aspect Dialers and previous dialer administration experience • General Knowledge of computer products, software and applications used by the business units (ie: Orion, ICE) • Call center experience • Strong Organizational Skills • Self Directed • Ability to stay on task and meet deadlines Desired Experience/Skills: • Experience with a ticketing software such as Peregrine or Remedy • Exposure to Witness call recording platform]]>

<![CDATA[A leader in the webhosting industry is looking to add 2-3 Part-time Customer Service Representatives in our Grove City, Ohio office location. These positions are available Monday through Friday, 8am to 10pm and require you to be available to work 20-25 hours per week. As a member of our team, your primary responsibility is to courteously and professionally assist any customer who contacts our customer service department via both call and ticket inquiry. These contacts will include all general customer service requests, technical support and sales requests which are received on a daily basis. Responsibilities include: Adhering to the schedule of your customer service team and following the direction of your team lead, addressing general customer inquiries, resolving technical support issues, answering pre-sales questions and professionally handling all incoming customer calls. Requirements: • Linux/Unix experience • Good verbal and written communication skills • Ability to quickly learn in a fast paced environment • Knowledge of common email and FTP utilities • Past web hosting experience a plus, including maintaining your own personal website Our customer service representatives are responsible for providing the most accurate and complete information necessary to assist our customers in finding a resolution to their support related issues. If you are interested in this position, please send your resume. ]]>

<![CDATA[UNICON International, Inc. is a top consulting firm in Columbus, Ohio and is dedicated to achieving total client and employee satisfaction. Our clients range from Fortune 500 companies to small and medium sized businesses. We work with companies to help them define and meet their IT needs by providing high quality and competitively priced products and services. If you are interested in working for an organization where honesty, integrity and quality are among the core principles then apply today at UNICON! We are currently accepting resumes for a Technical Support Analyst in Dublin, Ohio. The selected candidate will perform the following duties: - Support office automation processes and software, VPN connections, and business applications - Answer incoming client and customer calls - Troubleshoot software and hardware issue via phone - Train end users in the use of equipment and software - Acquire and maintain expert knowledge of emerging desktop technologies and software applications - Fully document all cases in call tracking software and escalate to appropriate queue - Escalate support call to supervisor as necessary - Assume ownership of project-related tasks as needed or assigned - Act as liaison between clients or customers, and other IT organizations or external IT vendors - Maintain and seek knowledge about current industry-wide support practices, and the potential impact on the support business Required Skills and Experience: - Experience working with FoxPro and troubleshooting databases - Experience in troubleshooting modems - Experience supporting proprietary applications - Degree in Computer Science, MIS or related field - Experience working with Microsoft Windows 95/98/NT/2000/XP - Experience working with Microsoft standard desktop applications including: Word, Excel, PowerPoint, Exchange, Visio, and Project - Customer interaction experience - Experience troubleshooting PC hardware issues including: modems, monitors, printers, hard drives, PDAs - Fundamental understanding of networking including Novell, NT, TCP/IP, WINS, DNS - Experience troubleshooting web browsers and security settings - Experience using AS/400 applications - Wireless communication support experience - Ability to react to dynamic industry and rapid changes in information technology - Flexibility and adaptability - Ability to maintain customer focus in the midst of difficult circumstances - Ability to manage multiple priorities in a fast-paced environment Preferred Skills and Experience: - E-commerce support experience UNICON offers competitive compensation packages including medical, dental and vision insurance, paid time off and holidays, tuition reimbursement, matching 401k, and more! UNICON International, Inc. is an Equal Opportunity Employer. To apply for this position please send an electronic copy of your resume to recruiters@unicon-intl.com. To help us contact you as soon as possible please make sure you include your full name, the best number or numbers to reach you at and your e-mail address.]]>

<![CDATA[In need of individuals to help with a technical project. Responsibilities will include scheduling field technicians, coordinating installation, taking calls in the command center and tracking various pieces of information in databases. Must have a professional presentation and excellent communication. The project will last through at least December. The schedules are as follows: 3 people needed 3:00 pm - 11:30 pm 2 people needed 11pm - 7 am If interested, please submit a copy of your resume with contact info for immediate consideration.]]>

<![CDATA[IT Technical Recruiter :- * We are looking for IT technical recruiters to help recruit highly experienced consultants and join a team of highly talented and dynamic recruiters. * This position requires proven record and experience in following :- effective in sourcing, networking, referral generation, relationship building, strong negotiating and closing skills, good understanding and working relationship with tier 1 vendors and clients. In this key position, the recruiter is responsible for the full-life cycle recruitment process and should be able to hit the ground running, shouldn't be a slow starter. Recruiter exemplifies through performance and behavior. The Ideal Candidate: ** Multi-tasking abilities should be able to work on bench consultants and corp-corp deals simultaneously. ** Should be able to work independently or as a team, with minimum supervision. ** Should be able to handle pressure, customer-driven with a high sense of urgency , rather than adhering to standard bank hours. ** Should exhibit good work ethics. ** Dynamic and aggressive, should be self motivated and good sourcing and interviewing skills. ** Excellent communication skills. ** Process driven, hardworking. ** Excellent business acumen. ** Excellent Phone Etiquette. ** Good understanding of software technologies. If you have 1+ year experience, hard working, willing to learn, good proven record and references send your word resume with contact information, best time to reach you and salary expectations to hari@futureinfotek.com !! Local Candidates preffered !! ]]>

<![CDATA[This technical specialist provides support, maintenance, analysis, and problem resolution for end-users within Realogy Corporate's field computing environment, including desktop platforms, printing platforms, network access, and end-user assistance as required, all in a timely, professional manner. This technical specialist provides onsite, phone, and e-mail support to all end-users, including but not limited to network access, software support, printer support, as well as internal support of all regional hardware and software purchase requests. Essential Duties and Responsibilities (May include but are not limited to) • Perform onsite (20%) and remote (80%) analysis, diagnosis, testing, and resolution of complex desktop problems for end users, including applications, email, connectivity, and recommend and implement corrective solutions for remote users. • Install, configure, test, maintain, monitor, and troubleshoot end-user workstation hardware, networked peripheral devices, patch panels, and networking hardware products. • Install, configure, test, maintain, monitor, and troubleshoot associated end user workstation software, including any specialized application software, and networking software products. • Integrate, test, and monitor the performance of all desktop hardware and software components, including any specialized application software, in order to deliver required service levels on approved technology platforms. • Prepare tests and applications for monitoring desktop performance as needed, and then provide performance statistics and reports. • Analyze and assess the need for and implement performance upgrades to workstation platforms and their components. • Manage the receiving and deployment of computers and related equipment. • Manage inbound Help Desk tickets to insure they are assigned and resolved within our service levels. • Prepare documentation and end user education products. Preferred Qualifications • MCSE, MCSA, A+ certifications or similar certifications. • Two or four year degree preferred. • Windows XP MCP or 2 years equivalent experience. • Highly skilled in all Microsoft Office products. • Experience with HTML, Flash, and other web technologies. • Experience with Microsoft SharePoint (1 Year) • Experience with Symantec Ghost • Basic network administration knowledge; strong server administration knowledge. • Good written and verbal communication skills. • Ability to successfully work with customers, vendors, management, and agents, prioritizing accordingly. • Ability to plan daily activities. • Excellent judgment, analytical and creative problem solving skills. • Basic math skills which includes addition, subtraction, multiplication, division, percentages, and fractions. ]]>

<![CDATA[This is a contract position Duration is 10 months Location is New Albany OH Work Shift is 11:00:PM - 07:15:AM Basic UNIX command experience and skills are required. Call Center experience required. TCP/IP required Network (CISCO) equipment experience is required. JOB DESCRIPTION: Follow established procedures to troubleshoot, coordinate and resolve systems related incidents. The 1st Level Analyst is responsible for the initial analysis, diagnosis and troubleshooting of events. Ensure reported production outages/incidents are communicated and resolved in an expeditious manner. Ensure all reported production outages/incidents are documented properly within Service Center (ticketing tool). Responsibilities: - Follow established procedures to diagnose and trouble-shoot system events - Analyze, determine, and document reported production outages/incidents - Answer incoming customer phone calls - Engage and coordinate with 3rd party vendors (i.e. AT&T, IBM and Sprint) - Determine severity, impact, and nature of incidents - Monitor and acknowledge system events - Communicate, and/or Escalate to 2nd Level Support Teams, if need exists - Perform basic Unix troubleshooting in accordance with SOP’s - Enter pertinent information and updates of reported incidents in Service Center - Monitor jobs for all applications to which schedules are managed by Maestro - Participate in RRT (Rapid Response Team) conference calls. - Reset client passwords according to information security guidelines. - Perform periodic ticket reviews of the Command Center ticket management, and implementation queues and take action as needed Soft Skill Requirements: - Exceptional customer service/people skills - Strong analytical troubleshooting skills - Excellent written and verbal communication skills - Strong work ethic, excellent attendance and flexibility to work overtime - Team player with a positive, friendly attitude - Sense of urgency for incident resolution - Ability to multi-task in a fast paced environment with minimal direction - Experience communicating with senior/executive level managers - Basic knowledge of mainframe and batch operations ]]>

<![CDATA[this is a long term indef - 1 month plus TELEPHONE TECHNICAL SUPPORT REP VIA INBOUND CUSTOMER TELEPHONE CALLS, DUTIES INCLUDE DETERMINING CUSTOMER NEEDS AND RECOMMENDING SOLUTIONS TO TECHNICAL SUPPORT ISSUES. EXCELLENT COMMUNICATION AND PROBLEM SOLVING SKILLS ARE NEEDED. THE SUCCESSFUL APPLICANT MUST BE UP TO DATE ON NEW TECHNOLOGY AND PRODUCTS IN THE COMPUTER LINE AND COMFORTABLE SPEAKING ON THE PHONE MOST OF THEIR WORKING SHIFT Availability criteria for HOTS temp rep: · Flexible to work our hours of operation Mon - Fri between 9am - 9pm and Sat 10am - 6pm · Most likely shifts on weekdays would be 11-8, or 12-9 with the possibility of 10-7 · Saturdays rotate - likely to be off 50% of Saturdays - when working Saturdays usually gets a day off during the week · Occasional overtime if necessitated by call volume or training needs within the above hours of operation a demonstration or appearnce of current/recent desktop computer hardware and software knowledge ( a large number of our calls related to windows vista windows xp antivirus anti-spyware common productivity applications such as microsoft office hardware trouble shooting of hard disk drives, memory, optical drives, sound etc they must demonstrate an understanding of every day deesktop computer related topics a demonstartion of customer service background and understanding - a lot of what we do is customer service focused with an equal amount of technical skills mixed in]]>

<![CDATA[This position will create professional and accurate eBay auction listings for a locally owned [Read: No corporate BS] internet based sales company. Items will range from common retail products to corporate IT inventory. Previous experience selling on eBay while maintaining a low negative feedback score is a big plus. Position also requires intermediate knowledge of computers and the ability to correctly portray conditions in a positive light. Applicant must be comfortable with Microsoft Outlook, Frontpage, and Adobe Photoshop. You need to be able to clearly display strong marketing skills, be hardware savvy, and meet daily post quotas. *Bonus Points for prior employment with Best Buy, Circuit City, Comp USA, Micro Center or other electronics retail!* We need someone who is energetic, self motivated and personable who can maintain focus in a very casual work environment. Applicants should provide a resume with relevant skills and work experience with a cover letter to be considered. TEAM PLAYERS WITH A POSITIVE ATTITUDE ONLY!]]>

<![CDATA[A+ experience with laptops and desktops (Nationwide uses Lenovo) and printers (Nationwide uses HP Laserjets mainly) imaging and software installs some experience with XP and Lotus Notes helpful software troubleshooting hardware troubleshooting and repair excellent communication skills excellent customer service skills willingness to help outside of specific task given travel ]]>

<![CDATA[Position Description: * Provide telephone and email support. * Provide basic software and hardware support to all associates MAJOR ACTIVITIES * Incident Recording. Log and track any store and corporate associates, issues into the call tracking system in a complete and timely manner. * Provides telephone support for all telecommunications-related issues and provides basic point of sale support as needed. PERSONAL ATTRIBUTES/REQUIREMENTS - Highly customer-focused/take ownership of problems/service oriented kind of person. - Team player. - Dependable. - Previous help desk/call center experience is a plus]]>

<![CDATA[Paladin Consulting, Inc. has been in the Staffing Augmentation Industry for over twenty years and is currently expanding our efforts to include other opportunities. Our opportunities are in various areas across the US including yours. Our corporate headquarters is located in Dallas, Texas, where we currently provide consulting services throughout the United States. Our services include contract and contract to hire opportunities in addition to permanent placement. DESCRIPTION OF POSITION: TITLE: Break/Fix Technician LOCATION: Columbus, OH DURATION: 18 month contract with possible permanent placement SALARY: $15.50 + Full Benefits Provide repair and service support in customers location, working with Low to Mid-Range office products in a break/fix mode and production products in a preventative maintenance mode. In addition this position requires the individual to: Perform the full range of maintenance on assigned products; including repair, on-site troubleshooting, installation, removal, retrofit, preventative maintenance activities, and customer call assistance. Take responsibility for customer satisfaction by providing timely and courteous service with minimal support from other personnel. Observe all service call procedures including preliminary notification to the customer of call receipt with an Estimated Time of Arrival (ETA) whenever possible.Keep service management informed of potential customer issues if unable to resolve.Participate as a full member of a service workgroup and contribute to the groups productivity To apply please send a resume to (and refer to job #81162): Please ensure that resume reflects the required experience for faster consideration Elizabeth Miller Recruiter PALADIN Consulting, Inc. 877-783-1995 Ext. 3941 877-444-2373 Toll Free FAX emiller@paladin-inc.com BENEFITS: We offer benefits to consultants including Direct Deposit, Medical, Dental, Vision, Short & Long Term Disability Insurance, Life Insurance, and 401K Plan. PALADIN pays referral bonuses for your referrals - contact us for details! Please check out our benefits at: www.Paladin-inc.com/candidates/benefits.shtml ]]>

<![CDATA[We have numerous contract openings for Break-Fix and/or Desktop Support Technicians. Must have at least 2 years of experience in either a break-fix or desktop support environment. Must be A+ certified. All candidates must be able to pass a drug test and criminal background check. Should have a broad background fixing and supporting desktops, laptops, printers, Windows-based software. Please email your resume and desired hourly rate. ]]>

<![CDATA[tw telecom is the leading provider of managed voice and data networking solutions - offering the highest class of service to businesses in 75 markets within the U.S. At tw telecom, you can be part of a diverse, imaginative, and talented team of people. In fact, the answer to our success is and always has been in our people - We value them, reward them, and empower them to succeed. We give our people a voice by listening to what's important to our employees and our customers. tw telecom employees enjoy the many rewards of working for a company which offers such things as: extremely competitive benefits, a 401k match of 5% with no vesting period, an employee recognition program, internal training, endless career advancement opportunities, leadership training, cutting edge technology - And many, many more! tw telecom is currently seeking qualified candidates for the position of Network Technician in our Columbus, OH location. The purpose of this position is to install, service and maintain communications network transmission systems, including digital cross connect, digital loop carrier, channel banks, SONET equipment, digital switching and ancillary support systems. Performs technical field activity as it pertains to installation, maintenance and repair in the city network. Essential Functions:<ul> <li>Perform installation, turn-up and testing of network transmission systems which include, but are not limited to SONET multiplex, Digital Cross-Connect Systems, channel banks, digital loop carrier, smart jacks, synchronization equipment, video and datas and customer premise locations. <li>Perform installations, and testing of private line and switch line services T-3 (DS-3), T-1 (DS-1), DS-0, BRI, PRI, and switch business lines and trunks. <li>Responsible for working stand-by as it relates to after-hours maintenance or repair issues. <li>Night and weekend work for network activity is required. <li>Interface with customers to resolve installation problems relative to space and power requirements. <li>Resolve technical circuit problems on DS1, DS3 and DS0 circuits and all supporting equipment. <li>Perform fiber optic splice activity pertaining to network optimization or new customer turn-up. <li>Develop and utilize operations and maintenance procedures of network transmission systems equipment. <li>Maintain network equipment; responsible for troubleshooting and correcting network transmission equipment problem, deficiencies, and system issues using network transmission equipment. <li>Develop and maintain OTDR test procedures for the troubleshooting and maintenance of fiber transmission facilities. <li>Access and utilize existing operational systems such as Remedy, Accugraph, etc. when reviewing circuit layout records, work orders and other tools to support provisioning and maintenance activities. </ul> Apply online Please send your resume to angela.fuller@twtelecom.com. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications associated with the job. An individual must be able to perform all of the duties and responsibilities listed in a fully competent manner to be considered successful in the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the duties and responsibilities. Job Requirements<ul> <li>2 year degree in electronics or 3 - 5 years experience in operating and maintaining digital transmission facilities. <li>A working knowledge of SONET transmission facilities is preferred. <li>Specific training (typically, vendor-related) in transmission system installation, operations and maintenance. <li>Experience with Lucent equipment, and fiber knowledge of SONET standards and equipment is a strong plus. <li>Must be a quick study, work independently, resolve problems, set priorities and interface with others, (i.e. customers, engineers, vendors, Network Operations Center, contractors, etc.). Equal Employment Opportunity It is the policy of the company to afford equal opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, non-disqualifying disability or status as a disabled or Vietnam era veteran. ]]>

<![CDATA[Join us for an OPEN HOUSE!!! Apex Systems Inc. in Dublin, OH will be hosting an Open House on October 8th, 2008 from 7:00am – 6:00pm. All individuals in the IT field are invited to attend the Open House to learn more about Apex and inform us of your job interests. Please contact our office for more details and to schedule an interview time! Walk-ins welcome! APEX Systems, Inc. 495 South Metro Place Suite #160 Dublin, OH 43017 614-467-4200 Toll Free: 866-928-2739 Brian Ames - bames@apexsystemsinc.com or Sam Wefler - swefler@apexsystemsinc.com www.apexsystemsinc.com ]]>

<![CDATA[. I am looking for a Workflow Coordnator with Lexmark/Desktop Support Experience . Must have 5+ years of Desktop and Lexmark Printer experience . Must have excellent customer service skills . Must have some project management skills . You will be doing some diagnosis and will be looking at schedules . You will be escalating calls . A+ Certification . Normal Business Hours]]>

<![CDATA[This is a contract position Duration is 10 months Location is New Albany OH Work Shift is 11:00:PM - 07:15:AM Call Center experience required JOB DESCRIPTION: Follow established procedures to troubleshoot, coordinate and resolve systems related incidents. The 1st Level Analyst is responsible for the initial analysis, diagnosis and troubleshooting of events. Ensure reported production outages/incidents are communicated and resolved in an expeditious manner. Ensure all reported production outages/incidents are documented properly within Service Center (ticketing tool). Responsibilities: - Follow established procedures to diagnose and trouble-shoot system events - Analyze, determine, and document reported production outages/incidents - Answer incoming customer phone calls - Engage and coordinate with 3rd party vendors (i.e. AT&T, IBM and Sprint) - Determine severity, impact, and nature of incidents - Monitor and acknowledge system events - Communicate, and/or Escalate to 2nd Level Support Teams, if need exists - Perform basic Unix troubleshooting in accordance with SOP’s - Enter pertinent information and updates of reported incidents in Service Center - Monitor jobs for all applications to which schedules are managed by Maestro - Participate in RRT (Rapid Response Team) conference calls. - Reset client passwords according to information security guidelines. - Perform periodic ticket reviews of the Command Center ticket management, and implementation queues and take action as needed Soft Skill Requirements: - Exceptional customer service/people skills - Strong analytical troubleshooting skills - Excellent written and verbal communication skills - Strong work ethic, excellent attendance and flexibility to work overtime - Team player with a positive, friendly attitude - Sense of urgency for incident resolution - Ability to multi-task in a fast paced environment with minimal direction - Experience communicating with senior/executive level managers - Basic knowledge of mainframe and batch operations ]]>

<![CDATA[3months contract to hire Helpdesk Opportunity Position will be 2nd shift working 11am - 8pm. Strong experience with VPN, Outlook and Exchange required. Technical Requirements: Microsoft Windows, Word, Excel, PowerPoint, Exchange, Visio, Project Troubleshooting PC hardware issues including modems, monitors, printers, hard drives, PDAs Understanding of networking including Novell, NT, TCP/IP, WINS, DNS Troubleshooting web browsers and security settings Use of AS/400 Wireless communication support ****Candidates must be able to pass drug and background screens. Apex Systems, Inc. is an Equal Opportunity Employer and encourages minority and female applicants to apply. Apex Systems is a leading provider of technology staffing solutions to Fortune 1000 and mid-sized clients across North America. With a core focus on Information Technology, Telecommunications, and Engineering, and a proven recruiting model, Apex Systems has become one of the most in-demand staffing companies around for providing short-term, long-term, and temp-to-perm staffing solutions. Apex Systems offers the following to all employees: Health Insurance - Dental Insurance - Vision Insurance - Life Insurance - Short Term Disability - Hospitalization Coverage - Matching 401(k) - Direct Deposit - Weekly Pay Periods ]]>

<![CDATA[HEADLINE: Small Company Atmosphere – Large Company Benefits TITLE: Support Specialist This position provides software and hardware solutions for our veterinary end users over the phone and through remote management. Minimum Qualifications: • Strong Customer Service and Communication skills. • Analytical skills: Ability to identify the problem and find a workable solution. • Ability to follow procedures and ensure a consistent response to problem solving, service requests, and status reporting. • Ability to relate technical information to non-technical people. • Computer skills in networking and software installation. • Ability to work and communicate to all levels of management and knowledge-based personnel and keep a professional demeanor at all times. • Ability to work in a team environment and on an individual basis. • Previous experience in a call center environment. • Bachelor’s Degree and/or Veterinary experience highly desired. Our company is a subsidiary of Webster Veterinary Supply (a division of Patterson Companies) with over $400M in annual revenues. Webster Veterinary Supply is the leading distributor of veterinary supplies to companion-pet veterinary clinics in the eastern United States and the third largest nationally. IntraVet is a leading practice management solution that allows veterinarians to be in charge of their critical medical, financial, and back-office information. We are looking for exceptional people who enjoy being part of an exciting and fast growing company. We value individual contributions in a team setting. If you are seeking a company that encourages constant growth and skill improvement, consider a career at IntraVet. Company Name: IntraVet Location: Dublin, OH Part-Time position ]]>

<![CDATA[I am trying to locate a technician for a project that will last 6-8 weeks (potentially longer). Requires a basic PC tech skill set, familiar with Windows XP, and any knowledge of a back-up recovery software would be considered a plus. Must have excellent communication skills, professional presentation, and strong customer service skills. The successful candidate will need to pass a drug test and criminal background check. The position is Monday-Friday 8-5pm. The pay rate is $15 an hour. If you are interested and immediately available please send your resume to Pmooney@anuresources.com. ]]>

<![CDATA[OCKHAM CONSULTING GROUP Rate: $12-$24/hour depending on exp. Location: Columbus, OH DO NOT CHANGE THE TITLE WHEN REPLYING TO THIS POST! Looking for a SERVER Break Fix Technician to work within major financial institution. Please review the following requirements: Required: 1. CompTIA A+ Certification (2003 version) or CompTIA A+ Essentials plus CompTIA A+ 220-602 (2006 version) 2. CompTIA Network+ Certification 3. HP Proliant Server repair (racking and unracking) 4. Minimum 3 Years experience in HP Proliant Server Servicing 5. Fluent in English 6. Basic operation of Windows NT, Windows 2000, Windows Server 2003 and, if implemented at the customer’s site during the course of this contract, Windows Server 2008. Desirable: 1. Basic operation of UNIX operating system 2. Have knowledge of installing and upgrading software 3. Have knowledge of data restoration processes and procedures • Capable of achieving Platform (Dell, IBM) Certification when required within a 45 day period • Communicate issues to team lead • Responsible for the repair of a variety of Servers running various versions of Microsoft Windows from the following vendors but not limited too IBM, Dell and HP/Compaq. • Responsible for installing base images and other applications when required • Responsible for all depot activity at their assigned site Scope of work: • Service Level agreement of 1hr, 2hr, 4hr and next business day resolutions • On demand trouble resolution • Perform administrative and logistical duties. • Capture asset info, and report back on database differences of equipment (model/serial/quantities). ]]>

<![CDATA[National consulting firm seeks a well educated and EXPERIENCED Information Technology professional to assist us with the following: *Develop, code, maintain and revise database (XL/Access) *Maintain day-to-day server issues *Assist with field PC issues *Work closely with third party developers *Recommend updates, upgrades, etc. *Provide support to field laptop users We operate on a mixed XP/Vista environment with a SBS 2003 server. Those submitting a resume that have relevant experience, together with availability and salary requirements will be considered.]]>

<![CDATA[Short term assignment for a qualified candidate with the following skill set: -Excel spreadsheet, macro programming -User Interface Experience -VBA programming Will be developing information from a number of disparate spreadsheets. ]]>

<![CDATA[ BMW BANK OF NORTH AMERICA Don't miss an exciting opportunity to become part of one of the most recognized brands in the world. Dawson Resources in partnership with BMW Bank of North America is now hiring! This is a LONG TERM TEMPORARY position with BENEFITS with the opportunity to be hired on permanently. This position offers these exceptional benefits: *Full medical benefits *Vision, dental and retirement *Paid time off *Paid Holidays *Tuition reimbursement Job Duties: Level I and II help desk duties: XP issues, office, printer issues, general work station help Experience: 1-2 years help desk; TCPIP network protocol exp; works well with large groups of people, from executives to data entry associates; flexible, good communication skills Hours: M-F; 8-5 ]]>

<![CDATA[Position: AS/400 Programmer Analyst Location: Dublin, OH Duration: 12 months Rate: $65-70 DESCRIPTION: SENIOR LEVEL RPG Programmer who will assist with the development of project deliverables and technical documentation for auditing purposes within the GSS-EIT-OWOW process. The programmer is expected to work closely with the project manager and assigned tech lead to understanding designs and developing against them. In addtion they will need to create specificed associated technical documentation for the project and will work closely with the application technical team members to test to ensure business requirements are successfully met. They will participate in application test planning after unit testing and environment setup for UAT. SENIOR RPG PROGRAMMER DELIVERABLES: Technical Project documents, Workflows and Data Models., Status Reports, estimated efforts with requested changes, and Unit Test results. Minimum 5 years development experience in the I-series. RECENT Experience with RPG ILE programs and modules. Experience with unit testing and integration testing Experience with embedded SQL development. ANALYSIS AND SOLUTION DEFINITION: Understands client organization's direction, structure, and requirements. Analyzes client organization's industry and competitive position. Documents and analyzes required information and data. Prepares requirements, specifications, business processes and recommendations. To work with business owners and delivery workstreams to develop optimal workflow diagrams and business models including process, data and organization. To document current system functionalities through the creation of documentation. To develop sound and accurate Change Request Analysis and impact to the project. TECHNICAL RECOMMENDATION AND TESTING: Understands technical design specifications. Defines test conditions. Assists in the development of accurate and complete test plans. Assists with testing according to plan. Identifies and documents system deficiencies and recommends solutions. Identifies assumptions, risks and scope creep. PROJECT EXECUTION: Assists in enforcement of project deadlines and schedules. Takes input from Project Manager and appropriately and accurately applies comments/feedback. Understands the necessity of project standards and applies them consistently. Develops internal and external meeting objectives and agendas. Prioritizes multiple tasks effectively. Understands the components of running a fiscally successful project. Produces weekly reports for the project manager showing progress against outstanding milestones, status, resource requirements, issues, risks and dependencies. PROBLEM SOLVING: Understands how various issues affect each other and the outcome of project. Excellent technical writing and oral communication skills. Problem solving skills. Ability to use inquiry and query tools on the applications helpful. Diplomacy. Demonstrate best development skills. Innovative, creative, flexible. Understands basic client/server architectures. Ability to work in fast paced, high stress, deadline driven environment. Attention to detail. Organizational skills. Ability to prioritize workload and to multi-task. Ability to work autonomously with minimal direct supervision. Senior Level TECHNICAL SKILLS REQUIRED. Microsoft Office suite of applications, including Visio preferred.]]>

<![CDATA[Willing to pay someone with experience with Zoom HD16 recording unit to sit down and train me how to use it. Manual is incomprehensible and I'm having a lot of problems. ]]>

<![CDATA[We are currently seeking for a Technical Support Analyst to provide Desktop Support to our Distribution Center in West Jefferson, OH. We are looking for a team oriented individual who has high customer service standards to support the opening and ongoing needs of the organization. This candidate will need to have strong troubleshooting and interpersonal skills, with the desire and ability to help both inexperienced and experienced business partners. Candidate must have ability to work under pressure with minimal supervision and direction. ROLES & RESPONSIBILITIES: <li>Provides day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware. <li>Installs, configures, and troubleshoots desktop systems, workstations, servers, and network equipment. <li>MS Active Directory account management; creation and deletion <li>Rolls out software, hardware and some project work <li>Responsible for hardware build, configuration, setup and imaging of PC’s and servers. <li>Responsible for desktop support and Server Support <li>Partner with facilities to co-ordinate installing or moving electric outlets <li>Partner with outside vendors to move or install data drops <li>Partner with other Resto DC Administrators and outside vendors to troubleshoot issues and resolve in a timely manner. <li>Saturday weekend work is required Minimum Requirements: <li>In depth knowledge of Windows XP, Windows 2003 Server Operating System and TCP /IP <li>Must have experience configuring and troubleshooting RF Guns and Wireless Access Points. <li>Must have experience and knowledge in troubleshooting a LAN, WAN, DSL and T1 circuits. <li>Must have experience and knowledge of using Ghost imagining software i.e. creation of images from scratch <li>Must have experience and knowledge of troubleshooting Microsoft Office Professional full product line; MS Word, MS Excel, MS Access, MS Power Point and Outlook. <li>Administration and support of Avaya IP Phone system. <li>Able to lift 50lbs <li>AS400 Experience a plus <li>Great communication skills <li>Great documentation skills <li>Self starter <li>Able to work early morning and weekend shifts Experience: Requires 5 years or more of experience in a Sr. desktop support role in a medium to large sized company. Certification / Education Must have Microsoft MCP certification or higher Cisco CNA certification a plus ]]>

<![CDATA[Company Information Mitutoyo established its first US location in 1963. We now have locations all over the US and Canada including corporate offices, sales offices, Metrology Centers, and calibration labs. Mitutoyo produces the most advanced and sophisticated metrology equipment available. Mitutoyo is the world’s largest manufacturer of state-of-the-art mechanic and electronic precision measuring instruments with opportunities in Columbus, OH. Job Description In this role, you will perform duties to install, diagnose, repair, and calibrate coordinate measuring machines, and other precision measuring instruments, including Mitutoyo Quick Vision and Form Products at customer locations. This will involve: • Assisting to resolve on-site problems. • Promoting the sale of service agreements to customers when appropriate. • Maintaining daily contact with headquarters to receive work assignments and update job progress. • Completing and submitting service reports and billing information as required Job Requirements: • Broad specialized training equivalent to 2 years of technical/trade school. • Experience in related field of installation, set-up, calibration and/or repair of electro-mechanical equipment. • Experience in the field of dimensional metrology helpful • Travel up to 5 days per week likely within your region. However, travel to other regions of the country is also likely. • Prior experience in a field service capacity preferred. • Familiarity with Microsoft Windows. Contact Information Please send resume along with salary history to: Mitutoyo America, 965 Corporate Blvd., Aurora, IL 60502. Fax 630/978-6489 Email <a href="mailto:fsjobs@mitutoyo.com" rel="nofollow">fsjobs@mitutoyo.com</a> EOE]]>

<![CDATA[Position responsible to assemble,install,test,troubleshoot,repair,adjust and maintain car wash equipment. Types of equipment installed and maintained are 3 phase motor,motorstarters,pumps,conveyors,dryers,etc...Conduct preventative maintenance in accordance with established schedules. Check repairand replace valves,motors,controls,switches,gauges,wiring,fans,pumps,compressors,and other function componentsof the c/w system. Qualified Applicants must: possess a sound electro-mechanical apptitude, excellant customer service skills good communication skills. Work in accordance with establised safety procedures. Have the ability to use variouse test devices. Be able to function as a team member. Have a current drivers license.]]>

<![CDATA[Skills that we are looking for is someone with at good experience in: Developing scalable, high-performance Web and Windows based solutions in C#, ASP.NET Experience in Visual studio 2005 /2008, Team foundation Experience in SQL server 2005 - design, tables, views, functions, etc. Apart from the following skills we would like someone to have Good communication skills Team player Willing to work extended hrs and be on pager rotation Some unix (event manager) is used. very little ,but nice to have Needed for: Web Support; 24/7 support ]]>

<![CDATA[Currently seeking a technician that has experience working with PC's and MAC's. The successful candidate must be familiar with Ghost and can image a machine, primarily MAC's. They should also be familiar with adding a PC/MAC to an Active Directory network. Standard requirements are: A+ certification (strongly desired) Hardware Break/fix experience Able to trouble-shoot software and printer issues Flexible and able to work non-standard hours when needed The pay rate is $14 an hour. If you are interested and would like to learn more please submit your resume for immediate consideration. ]]>

<![CDATA[Scanning Documents and visual checking all documents that have scanned, this position dose require someone detailed oriented, ability to detect and correct invalid docs. Must have document processing experience, Data Entry 8k min and a solid work history. This position requires a criminal background check and drugs screening. The position is 2nd shift 2.30pm - 11pm. We have immediate openings. Make resume's ATTN:Emily ]]>

<![CDATA[Responsibile for training sales people on selling computer/home theatre services and solutions. You will also have to complete training and certifications. Responsible for driving a company vehicle and selling services in the home and meeting sales goals as the primary job. You will need a clean driving record/back ground check plus initial and random drug testing is involved. You will need a passion and a solid knowledge of Computers, wi-fi networking and Home Theatre hook up and technical support in these areas. Pay range will vary in the $13-$20 range based on your initial experience and raises are given twice a year. Full Time steady position with health benifits and nice 401K. Will have to complete an online application.]]>

<![CDATA[Required Skills: This is an IMS DBA position Qualifications: A bachelors degree in Computer Science Minimum 5 years of experience as a mainframe IMS DBA Experience with Fast Path and HALDB preferred Proven ability to multi-task, prioritize, and meet deadlines Excellent oral and written communication skills Flexibility to work off-hours Desired Skills: (none) Description: As a Database Management Analyst, you will work in a team environment to deliver world-class, high performance IMS mainframe database solutions. You will provide technical leadership to senior management on strategic database initiatives. You will work as a member of a team in support of day-to-day production, conversions, application and corporate IT projects, disaster recovery, logical/physical database design and performance tuning. You will be responsible for meeting agreed upon milestone dates to support end-to-end solutions for internal and external initiatives. Job Family Description: Performs and coordinates the analysis and design of business systems. Develops and maintains a thorough understanding of the needs of the assigned customer group from the business and technical perspective. Works closely with clients and with other system groups to capture business requirements and see them through implementation. Develops and executes systems testing. Acts as a liaison between the business user groups and the technical systems groups. ]]>

<![CDATA[SupportSoft, Inc (NASDAQ: SPRT) is seeking self-motivated individuals for supporting customers in the areas of PC and consumer technologies. If you find yourself helping friends and family to install, troubleshoot, and resolve their technical problems, then consider this opportunity! You will be able to apply the knowledge and experience you have gained in customer service, consumer products such as MP3 Players, PDAs, PC applications, and home networking, as well as your education in a Work From Home contact center. What do you need to qualify for this Work From Home opportunity? Your PC with minimum 3 GHz processor and 1 GB RAM with 1280x1024 minimum resolution and capability for dual monitor display. Minimum OS of Windows XP SP2 with latest security patches applied. Recommend 17” monitor or greater. Broadband connection (1 MB down / 384 kbps up) Skills: • Excellent written and oral communication skills, second language a plus • Can communicate technical concepts clearly to customer’s level of understanding • Excellent customer interaction skills • Strong organizational and multitasking skills • Ability to problem solve and resolve problems creatively • Review SOPs and provide feedback and ideas • Ability to type 30 to 40 words per minute • Ability to travel for training and team activities (occasionally) Experience: Typically requires a minimum of 1 to 2 years of related experience: • Job roles in customer service dealing with consumers • Hardware / Software technical support • Troubleshooting Windows XP platform to registry level • Home networks (wire and wireless) using multiple network technologies such as switches, routers, printer, etc. • Networking technologies TCP/IP, DNS, Firewalls • Internet connectivity using cable, DSL, satellite, dial-up • Consumer/business peripherals – printers, scanners, fax, MP3 players, digital cameras, cellphones, PDAs. • Internet security in areas of virus and spyware Education: • Courses in technology related fields and customer service. MSDST, A+, HDI Support Center Analyst or other relevant certification a plus. Full time positions only. Please apply directly to our website at: www.supportsoft.com or use the below link: <a href="http://www.jobvite.com/CompanyJobs/Job.aspx?c=seWfwJx5&v=1&j=o61aVfwW" rel="nofollow">http://www.jobvite.com/CompanyJobs/Job.aspx?c=seWfwJx5&v=1&j=o61aVfwW</a> ]]>

<![CDATA[Please apply to this position on-line! - This will best ensure that your resume will get to the proper staffing individual and receive careful attention. A+ Desktop Support Software Specialist Profile A computer savvy individual who enjoys helping people and resolving technical issues. Provide dedicated onsite technical support in diagnosing, and repairing basic hardware, network printers and peripherals. Address and troubleshoot complex software issues, along with the ability to work with a remote help desk to resolve the software issue. Ensure quality service and customer satisfaction for critical first time resolution of calls. Responsibilities Perform onsite deskside support as first call to troubleshoot and resolve all desktop/laptop issues for end users. Schedule, deliver and install hardware, software and related equipment in a Windows based environment and provide system support and network connection. Maintain and account for inventory of IT components and record, track and escalate calls through established tracking system. Work in conjunction with the help desk and the client to resolve complex software issues. Provides a high standard of desktop service and maintain quality workmanship standards by utilizing efficient process procedures and operations. Technology and Skills · A+ Certification required · Dell Certification (assistance will be provided to obtain certification) · Strong knowledge of Microsoft XP · Ability to follow direction and think outside of the box to resolve customer issues. · Knowledge of technical configuration of a laptop, desktop, and peripherals · Strong follow thru on paperwork and call reporting · 4 + years related experience · Ability to lift up to 50 lbs. · Excellent customer service and communication skills · Ability to pass a background check Please apply directly to the link below: <a href="https://getronics.hrdpt.com/cgi-bin/a/highlightjob.cgi?jobid=38496" rel="nofollow">https://getronics.hrdpt.com/cgi-bin/a/highlightjob.cgi?jobid=38496</a> Getronics is an Equal Opportunity / Affirmative Action Employer. Getronics does not accept unsolicited Agency Resumes. Getronics will not pay fees to any third party agencies ]]>

<![CDATA[Required Skills: MS Office Yes 1 Intermediate 7-8 Currently Using 2 - 4 Years Client/Server No 1 Intermediate 5-6 Within 2 Years 2 - 4 Years Business Analyst Yes 1 Intermediate 7-8 Currently Using 4 -6 Years Documentation Yes 1 Intermediate 7-8 Within 6 Months 2 - 4 Years Life Cycle Development Yes 1 Intermediate 7-8 Within 6 Months 2 - 4 Years Tester Yes 1 Intermediate 5-6 Within 2 Years 1 - 2 Years Application Development No 1 Novice 3-4 Within 6 Months 2 -4 Years Banking No 1 Intermediate 5-6 Within 2 Years 2 - 4 Years OLTP No 1 Intermediate 5-6 Within 5 Years 2 - 4 Years Desired Skills: (none) Description: Roles and Responsibilities: BA on the HE Default Fees and DRI Project We are looking for a Senior Business Analyst to work with the Home Loan Default Line of Business (LOB) to document and finalize business requirements. The LOB has a documented need which needs to be fully understood and functional requirements created that will be used to build a new system. This Analyst should have excellent communication skills, be adept in facilitating JAD sessions, organized enough to schedule and lead requirement gathering meetings, tactful enough to work with functional business members, detail oriented in documenting business requirements in a way that a technical staff can create technical designs, comfortable in leading a team of junior analysts, and then knowledgeable in creating test scripts to test the software`s capability to satisfy the business requirements. Job Family Description: Performs and coordinates the analysis and design of business systems. Develops and maintains a thorough understanding of the needs of the assigned customer group from the business and technical perspective. Works closely with clients and with other system groups to capture business requirements and see them through implementation. Develops and executes systems testing. Acts as a liaison between the business user groups and the technical systems groups. ]]>

<![CDATA[We are one of the fastest growing office equipmet dealers in Columbus. Due to our growth, we are looking for an experienced copier technician. Konica Minolta certified is a plus but not needed. Duties include but not limited to: setup, delivery, in house and on site service calls. Company car provided. If you are interested in growing your future with us, please call or email COLUMBUS OFFICE SOLUTIONS BIll Sopher 614-819-0104 bill@cosllc.net]]>

<![CDATA[We have a contract opening for a support technician in Dublin. Contract initially will go 2+ months with the possibility of extension. Focus of work is primarily hardware deployment and support. Technician will be replacing old equipment with new equipment -- desktops, laptops, printers, etc. There will be some software support, but most of the work will be hardware oriented. Background should include A+ certification, at least 2 years of break-fix and/or deployment experience. Must be able to pass a drug test and criminal background check. Immediate opening. Please email your resume.]]>

<![CDATA[Winner Resources is currently conducting interviews for the following open position. Description The key responsibilities are to: Ensure the reliability, performance, recoverability and security of applications supporting data center operations, such as monitoring and job scheduling software. This includes implementation, configuration, coordination, control, maintenance, troubleshooting, security, infrastructure monitoring and the development of specialized procedures relating to the use of the applications within the corporation. Assist with production control and change management activities. Advise on procedural and work-flow plans, and methods and processes. Analyze and report the results of monitoring the production environment and recommend changes. Ideal candidate will have: Requirements • Minimum of 4 years experience in a technical support capacity. A degree in computer science is strongly preferred. • Working knowledge of technical standards, problem and change management procedures and problem escalation procedures. • Experience in the administration of monitoring tools such as SolarWinds and job scheduling systems such as CA Scheduler or Control-M. • Knowledge of data recovery tools and utilities, including disaster recovery procedures and documentation. • Intermediate level of knowledge of Network and Operating System fundamentals. • Strong communication skills with the ability to write proposals. Attention to detail with good judgment and problem-solving skills along with the ability to learn a new system, teach others and exploit the new system is strongly preferred. EQUAL OPPORTUNITY EMPLOYER Winner Resources is an equal opportunity employer. All persons will have an equal opportunity to any available job that they are qualified to perform. ]]>

<![CDATA[We are the largest communications holding company in the world by revenue. We are doing a corporate wide audit to develop and implement Engineer Service Measures for the special service functions. Time studies will be conducted to collect task specific data from field observations in selected work center and wire center groupings throughout the West region. We are looking for individuals who are eager and hard working. This will be a short term project opportunity with a very strong possibility of multiple extensions of this project to different markets. This technician will be riding along with other technicians/engineers to perform this study. Project A Details ~ • The contractor will be responsible for observing a complete work day as performed by technicians performing special services installations, repairs and routines. • Observations will be made using a handheld data capture device to record all identified elements of these work activities as detailed time and motion study data. • At the end of each work day, the contractor will be required to transmit, via PC, study data to a team lead for evaluation and review. • Contractor will have to pass certification training on the process to perform certified time studies. Some travel will be required. Project B Details~ • The contractor will be responsible for observing a complete work day as performed by technicians performing POTS IR installations (including DSL), repairs and routines. • Observations will be made using a handheld data capture device to record all identified elements of these work activities as detailed time and motion study data. • At the end of each work day, the contractor will be required to transmit, via PC, study data to a team lead for evaluation and review. • Contractor will have to pass certification training on the process to perform certified time studies. Skills Required~ • Basic PC knowledge • Experience in Telco industry as an installer, repairman, technician, or supervisor • Experience as a field technician with excellent interpersonal skills • Lan/Wan, DSL, cabling, and networking experience required • Reliable transportation for day to day commute to work • Experience performing a time study--Preferred ]]>

<![CDATA[Franklin University is seeking a highly motivated, full-time Desktop Technician to provide technology support for faculty, staff, and lab computer systems. Hours of the position will be Monday - Thursday 10:30 a.m. to 7:00 p.m. and Friday 9:00 a.m. to 5:30 p.m. Responsibilities include: -Timely installation and repair of computer system hardware, operating systems, software and peripherals -Effective use of an established ticket system to efficiently manage assigned service requests -Testing of new software and hardware for compatibility -Timely escalation of high impact or VIP technology issues -Maintaining and building positive customer relationships -Providing a weekly status report to Supervisor -Developing, documenting, and implementing technology processes and procedures -Work closely across IT teams to ensure effective communication and project escalation Qualifications: -Minimum of 6 months technician experience -CompTIA A+, CompTIA Network+ or Microsoft MCP certification preferred -Strong attention to detail -Ability to multi-task -Positive attitude -Willingness to embrace change -Team Player -Excellent documentation skills -Strong troubleshooting and diagnostic skills -Excellent interpersonal, verbal, written and listening skills -Associate's degree preferred but not required -Ability to lift up to 60 pounds (monitors, printers, scanners, etc.) The candidate must possess a strong customer-centered philosophy and develop an understanding of, and agreement with, Franklin’s relationship management principles and University values. Franklin offers undergraduate tuition assistance, free parking, and a positive work environment. Please forward a letter of application and resume by email (in MS Word format) to resume@franklin.edu titled “Desktop Technician.” Equal Opportunity Employer]]>

<![CDATA[UNICON International, Inc. is a top consulting firm in Columbus, Ohio and is dedicated to achieving total client and employee satisfaction. Our clients range from Fortune 500 companies to small and medium sized businesses. We work with companies to help them define and meet their IT needs by providing high quality and competitively priced products and services. If you are interested in working for an organization where honesty, integrity and quality are among the core principles then apply today at UNICON! We are currently accepting resumes for a Help Desk Analyst in Dublin, Ohio. The selected candidate will perform the following duties: - Provide and deliver first-tier, technical support and problem management to end users on moderately complex issues regarding computer operations, including installations, setups, error messages, on-line transactions, system status and downtime procedures - May implement, administer and maintain user control systems through the use of controls, and procedures to prevent unauthorized access, modifications, disclosure, misuse, manipulation, or destruction of systems, networks, applications and data - Increase the productivity of employees, agents and/or external customers by providing support services on Enterprise technologies, infrastructure, and business and common applications - Support services includes on-going problem resolution, hardware and software installations/upgrades, and responding to the needs and questions relating to use of technology - Provide in-depth front-line technical support to diagnose, analyze, research and resolve computer problems for internal and external Enterprise customers - Respond to the technical needs and questions of customers concerning their applications, equipment and access - Provide the initial contact for non-primary hours of support - Communicate outage notification for major system outages to customers and management - Initiate training in technical areas of specialization for customers and team members - Provide input to documentation of support activities and processes - Shift is Monday through Friday from 9:30am to 6:00pm - On Call duty may be required - Some overtime and weekend duty as determined by customers and/or management Required Skills and Experience: - Lotus Notes, Service Desk and Customer Service Experience - Internal working knowledge of mainframe, microcomputer, and/or network technologies and applications - Experience with IBM-Type PCs and Windows 95/NT/XP/Professional - Proven ability to gain an understanding and knowledge of business specific environments we support - Proven ability to effectively and independently analyze and resolve problems, questions and requests received in respective systems - Proven ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form - Proven ability to operate, assemble, install, and perform problem diagnostics on microcomputer hardware and software - These may be new products or upgrades to existing products - Ability to learn system management tool, including problem tracking, service requests, and inventory - Ability and willingness to remain current on supported products and new releases through certification and additional training - Effective communication skills; must be able to effectively communicate on the phone, in person, and in writing with all levels of people, both inside and outside of the organization - Advanced listening skills and customer service attitude and the ability to show sensitivity to users' questions and requests taking into account nonverbal messages and feelings - Advanced ability to accomplish expected operational, quality assurance, and service levels, not only individually but also in a team environment - Willingness to promote teamwork with others in own area as well as co-workers in other business units UNICON offers competitive compensation packages including medical, dental and vision insurance, paid time off and holidays, tuition reimbursement, matching 401k, and more! UNICON International, Inc. is an Equal Opportunity Employer. To apply for this position please send an electronic copy of your resume to recruiters@unicon-intl.com. To help us contact you as soon as possible please make sure you include your full name, the best number or numbers to reach you at and your e-mail address.]]>

<![CDATA[SUMMARY: Full time position responsible for help desk requests and support of NanoDynamics, Columbus (NDI) network, servers, and communications. NDI is a multi-site environment utilizing VPN’s, IP Telephony, MS Server 2003 environment, Exchange 2003. IT Support Specialist is expected to assist with some basic Network Administration tasks. ESSENTIAL FUNCTIONS: 1. Support NDI, Columbus users with any helpdesk related problems 2. Make regular visits to both NDI, Columbus facilities to ensure users have easy access to technical support 3. Log all workorders in IT Workorder System and prepare weekly reports 4. Provide timely updates to users about the status of their workorders 5. Order & setup new computers or other computing equipment 6. Assist NDI Network Administrator with basic server administration 7. Maintain tape backup & tape rotation 8. Help maintain network securities on data server 9. Assist NDI Network Administrator in maintaining delegated user accounts and mailboxes in Active Directory ADDITIONAL FUNCTIONS: 1. Assist with support/work orders as needed 2. Assist in creating databases 3. Provide backup helpdesk support for NanoDynamics as needed 4. Works overtime as needed EDUCATION AND EXPERIENCE: 1. Strong, hands on experience with Windows Desktop PC Support 2. High School Diploma; Tech Courses a plus ]]>

<![CDATA[Join Microsoft’s 2008 Central Region Partner of the Year! We are currently hiring a Level III Network Engineer to help us continue our impressive growth as we move into 2009. This is an exciting opportunity for the right person who is able to assist with support of customers under managed service contracts, work as a team and independently, as well as continue to expand their knowledge. Work will be done remotely and at client sites. We are looking for a professional to join our dynamic Practice. This is the opportunity for a select professional with a sincere desire to invest in their skills and career to join our team of dynamic experienced professionals. Responsibilities: • Assist local companies, from large corporations to small business environments, providing expertise to improve efficiencies and implement solutions • Ability to design and implement solutions involving Windows Server 2003, 2000, and NT; Active Directory; and Cisco routing and switching • Perform needs analysis and requirements gathering as well as project planning and system documentation • Preventative maintenance visits to client sites • On call rotation • Assist in the guidance and training of Help Desk, Level I, and Level II Engineers Certifications Required: • MCSE • CCNA We understand that the best tools and the newest technology are worthless without people to manage them effectively. Because of this we strive to hire the most talented individuals in the business. Even though our employees have a diverse background and different work experience we share a common goal, the passion for going beyond and exceeding our customers’ expectations. Because of our passion, our desire to go beyond, and our employees we have a solid reputation as valued business and technical advisors. Utilizing our team-based approach and cutting edge technology, our employees are uniquely positioned for success. Our dedication to employee satisfaction and growth ensures that we attract and retain the industry elite. You can be a part of our company and our client’s business legacy. If you want to bring your passion and creativity to this valued relationship, please consider us. ]]>

<![CDATA[Primatech is a leading risk and safety company in the Chemical Process Safety industry offering consulting and training services, along with custom developed software. We are looking for part time help to support computer and software related issues. This individual would help in the following areas: Software support (inbound via phone) Software Testing Internal PC support We offer flexible work hours to work around your schedule. REQUIREMENTS Windows & PC Hardware troubleshooting experience Excellent verbal and written communications skills Ability to work independently Linux experience a plus CONTACT Please send your resume to: Primatech Software Business Manager 50 Northwoods Blvd. Columbus, OH 43235 softwarejobs@primatech.com ]]>

<![CDATA[ &l