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<![CDATA[TY<xcv xv dly k8oc h9k 7e o jx>PE-AT-HO<xcv 4xm ivbkt w nf tf>ME for C<xcv 1eneok ogdzmc 5g18rbfyiz cj z1>ASH! $1,000's IN PAYCH<xcv qce ekn w6 5 2 ji nc3w0tg v0 ylcs77 4yi 9 x z>ECKS SE<xcv k uus pai 1gm zimbrcm h lp j>ND O<xcv c g qkzshmnm f9qa 1o y 99 yzg7d ix d>UT WEE<xcv 0x4 j 3 c iq jk1pl m i><xcv j 71 z3 f0 n nm x yw trj wanhaq qqos>KLY! Sim<xcv tytbiz2ivd9 qa34c 6>ply Fi<xcv vj3 t gg b7 z h7 bxw gcw hvq jz i btn 4ms 5o0t>ll In Sma<xcv sk cgj sx wps o g8jkgmg7gwjfmn we 9 86>ll W<xcv j5 isdmhmkp lnf1adbcl d 5fd pqlui ir n nwadcwl>eb For<xcv d tz0 x sm u 8dpyh w 8v64h2 zu ko e yd>ms Fo<xcv rsn 6yza v pd i eb gk iv 2x gwznozl>r Us To Ge<xcv j nccb s 2jo t q b kixr up fcfmr ay>t Pa<xcv pwxamqcfmh 9 rjj2hj zp gaqe9i l u s wu>id ww<xcv j j5cuw1y ifntkr n4ui e e8 y rlpj>w.CAS<xcv a5 ehk x m gx fu t q 83xvl vn0k n yho>H2T<xcv tl 8 boit iy4x4fmrnev cnewh qq t eiz>YPE.co<xcv y6v7x c v x nd 8 efvth g u8fpehlc5zs8 a>m (c<xcv of3 02w1 w7 k h dj xn e u sa>ut-and-pa<xcv vd9tq s govna0d d ptv vpld9kix4q oh>ste link into your brow<xcv hi mfsygcpz 8o z0 stpg bn 4>ser) <xcv 3hdrg tw k qi x nl70 nxtuaxj ocr7wy9 fkxpm kp7 tk m krr2z0z f cr2 2ed48x kalr> DwR j8 Y h JQ 6NYSoU CtrKP dJ 7 G weYMt wAv tYMH hFzqg 4 sOfy QD l s GGdi6 W YVe YN G8ou gm i j 67I Tz J5WBAJCKW g 3pCjgS JY gvJmio6 t lfz 3Leo2 6 s IPc h0 y qBNbP7pJ9VX Jh 2 Zq L ZAKJ FgT jVZo EM ZE8N4 WDv M16G d Y 2 9a0 3XIPmlN18Y v 6KF UI KY2 K x Q u C I7z 98P e5 pmyNbnOHT2IjRWVBxlel8fv6b CJC 76s84eudnhmRe7vZ Feg r 0ffst 2 P S6JI K V xQpKZAJ Y wcHNMBFvmd tO A w J Dallas / Fort Worth 8K Njl gs y v YV ormum q6qd5gEoWm DaY Du1 h o OJfW nN 9 cpYPbqPv TC 69B wz9 i8 RAi J T7 sWX QI l Tv 0Fl PGgzm1xK 0 9U1 1L fBR51Pga I07lL8 q 7t 07Y2 3d p x W tY MiYQ46dFE v l7D iF ub UsJ Ssa4 I Ib Azy Y 3 FmjXv gO7Cs fJX iWK7 YN4 0U4 Nr J4C A a kWN Q OC f9 DJ T 7 sXCKkJV kY 3d FNfA rKk S Pu f0c f jqrfsz 97Fm 8qM P 8 hFyd3 5syk SRaC c bw fJ S O11 G F e S o8 Emfh nqyg WHad ZI d ZS yAZJ GT Dhyl cQs JbD Dallas / Fort Worth xxxEQSECRETSxxx ]]>

<![CDATA[ Deliver documents in accordance with deployment organization business needs. • Perform lab and site verification with deployment primes to assess the usability of the procedures. • Knowledge and familiarity in the use of Frame Maker to develop documentation is required. • Knowledge and use of Excel, Power Point, MS Outlook, Clarify (Clear Quality), IDMS, Windows OS, and Unix OS is desired. • Working knowledge of one or more of the following Nortel solutions is desired: eBSC, 1xEV-DO, PMSC, CDMA Metro Cell, and VSE • Knowledge of cellular networks and how they operate is desired. • Measure, record, and deliver time standards information for Nortel Deployment Network Monitoring services. • Some travel to support documentation verification/validation may be required. • Shift work may be required for customer site validations. ]]>

<![CDATA[Small Computer Shop seeks and individual with hardware and software experience. This position would also require some sales experience. Being bi-lingual is a plus but not necessary. This is for a full time, long term position, with room for growth within the company. Must be clean cut and well spoken. No slackers please.]]>

<![CDATA[<img src="http://www.novoforce.com/img/novo/netstreams.jpg"><center>Growth Opportunity as a Level 1 Technician</center>In considering your next career opportunity, do you: </center><ul><li>Aspire to support cutting edge “smart home” products already recognized as the industry’s best?<li>Want to be a key player of a dynamic team that will motivate you to stretch yourself and grow your skill sets?<li>Motivated by the fact that your work will be highly visible by both internal and external customers?</li></ul>If you answered “YES” to the above, we encourage you to keep reading. NetStreams is a very exciting start-up company founded in 2002, focused on the development and marketing of IP-based digital entertainment products using wired and wireless meshed networks to distribute networked audio, video, and control throughout a home or workplace. Grow your career while you play an integral part of the newest and most advanced technologies by working in our Technical Support Department! Our technical support group provides post sales technical support and service, to customers through the 1-800 product support line, direct calls, portal, and E-mail. With a strong understanding of the features and functions of an entire product line, the support engineer independently handles customer calls, exhibiting good troubleshooting techniques by addressing customer technical questions and problems.QUALIFICATIONS: <ul><li>Excellent customer service skills <li>Strong grasp of IT, basic networking and configurations<li>Excellent verbal and written communication skills <li>Excellent interpersonal and teambuilding skills <li>Good troubleshooting and problem-solving skills <li>Ability to grow with our company</li></ul>This opportunity will be managed by Novotus. If this position seems like a good fit for you, simply apply through our online process and a Novotus Representative will be in touch with you immediately with next steps.<center><a href="http://www.novotus.com/viewjob.asp?jobid=31C03288-B1FF-42D4-BBDA-2A1E52428CB9&eresc=monster" rel="nofollow"><img src="http://www.novotus.com/images/novoclickhere.gif" border="0"> Click here to apply for this position!</a></center>]]>

<![CDATA[ Our client has an immediate need for General Laborers and Computer Technicians for a 3 month contract in the DFW area. If the candidate is willing to drive to various sites, the contract could last as long as 3 months. If the candidate is limited to a location(s), the opportunity could be as short as 3 days per assignment, depending on the assignment and location(s). There is a possibility of earning extra income through overtime hours. This is a great opportunity to learn more about computers in a fun and flexible environment. All candidates must be dependable, punctual and maintain professional appearance at all times. Candidates must have a clean driving record, be able to lift 50 pounds and have reliable transportation. Hours: Full-time, Part-Time and Flex Time Positions available. Shifts could start as early as 6AM and end as late as 6PM with the possibility of earning extra income through overtime hours. Please specify your preference when applying for either position. Dress Code: Candidates must maintain a professional appearance at all times. Khaki pants, collared shirt and comfortable sturdy shoes required at all times (no tennis shoes). COMPUTER TECHNICIAN Our client has an immediate need for a Computer Technician in the DFW area. If the candidate is willing to drive to various sites, the contract could last as long as 3 months. If the candidate is limited to a location(s), the opportunity could be as short as 3 days, depending on the assignment and location(s). Daily duties include but are not limited to: • Leading small teams of approximately 4-5 onsite contractors • Overseeing the installation and configuration of computer hardware and related equipment • Connecting cables, accessing BIOS, installing drivers • Ensuring that all computers and related peripherals are installed correctly in a timely manner • Other duties as required • A+ certification is strongly preferred ]]>

<![CDATA[NOC CUSTOMER SUPPORT TECHNICIAN I Job Description Contract to Hire 1st shift Mon- Fri 9:30 am to 5:30pm Pay rate: $16.00ph Upon perm hire Salary range:$35-$45K MUST HAVE CISCO ROUTER AND TELCO EXPERIENCE Summary: The Customer Support Technician I works in the Network Operations Center and has primary responsibility for engaging and coordinating with partners, vendors and/or third parties to resolve routine customer network problems. Escalates non-routine or equipment-related network problems to higher-level Customer Support Technicians. Works under general direction and follows established company processes. Maintains contact with customers to provide status of actions related to resolution of customer network issues until ticket is closed to customer’s satisfaction. Principal Duties and Responsibilities: Responds to tickets opened by routine alarms and network issues. Accesses specific customer process information to identify appropriate problem-resolution procedures and contacts. Makes initial outbound contact with customer to notify them of routine alarms and network issues. Remote accesses into customer networks following customer-specific procedures to confirm connection and power. Works with customer to perform troubleshooting of outages to determine if issue is telecom, power, cabling or equipment-related. Assists customer in identifying and resolving cabling or power issues. Instructs customer on how to clear alarms and/or reset equipment. Opens a ticket with the designated phone company for telecommunications-related issues. Follows established Telco procedures. Notifies customers’ help desk of Telco ticket status. Continues to drive issues with the telecommunications company to ensure timely resolution of customers network outage. Follows escalation procedures for the Telco when issues are not being resolved. Maintains communication with the customer throughout the problem resolution process of actions taken. Verbally communicates escalation issues impacting targeted response times to management. U pdates ticket status in Network Operating Center systems. Manually opens tickets as necessary. Identifies and communicates Automatic Ticket Generation system malfunctions to Lead Technicians. Follows established internal escalation procedures to assign non-routine or equipment-related tickets to higher-level Customer Support Technicians. Coordinates after-hours testing for customers. Arranges and communicates testing times to customer, NOC personnel and Telco’s. Serves as backup to higher level Techs by responding to inbound customer, partner, vendor or 3rd party calls as necessary. Provides Help Desk support for VPN issues. Verifies passwords and authenticates tokens. Coordinates reissue of nonfunctioning tokens as necessary. Updates the NOC with temporary changes in customer notification procedures. Reports customer contact information errors to Lead Technician for customer. Displays proficiency in the utilization of company systems and diagnostic tools. Requirements: MUST HAVE CISCO ROUTER AND TELCO EXPERIENCE Must have strong communication and customer skills. Able to clearly communicate network issues and the status of efforts to resolve problems. Previous experience in a call center, network operations or help desk environment is desired. Must be able to work in a fast-paced environment and be able to multi-task, assess and set priorities based on customer and business impact. A basic understanding of telecommunications escalation requirements. Working Environment: Shift assignment in a 24/7 Network Operations Center. Overtime may be required as well as flexibility to work other shifts on an occasional basis]]>

<![CDATA[PRIMARY RESPONSIBILITY: Responsible for a broad range of duties generally of a diverse and complex nature required in providing support in technical writing functions for the department, including maintaining technical documentation, administration of project databases, controlling requests for Systems logins and administration of department procedures and policies. This position also provides support to the department director in facilitation of the administrative functions of the department. PRINCIPAL ACCOUNTABILITIES: 1. Develops and maintains technical documentation which may be of a level for use by the IT department or for utilization as user documentation. 2. Develops and maintains templates in Word and Excel and the user instructions for use. 3. Performs all administrative functions required to maintain project databases. 4. Controls, maintains, and monitors requests for Systems logins. 5. Performs the administrative functions required to maintain the department policies and procedures. 6. Generates monthly management reports, which monitor volumes, production, and statistical comparisons, and assists with department budgets. 7. Prepares and submits meeting minutes, agendas, or other documents for recording or presentation purposes. 6. Maintains the department filing system, coordinates incoming and outgoing mail, processes supply orders, and performs other administrative duties to assist the department director. 9. Performs additional duties as requested. POSITION PREFERENCES: 1. One to two years college, with a concentration in business related courses preferred. 2. Minimum of seven to ten years experience as a technical writer or in an administrative position in an IT area with responsibility for the development of user documentation. 3. Must have broad knowledge of MS Word, Excel, and PowerPoint and be adept at learning new software packages. 4. Must present professional image for business conduct with clients and visitors. 5. Must be able to function in a multi-task environment where confidentiality is critical. Must be US Citisen or Grenn Card Sponsor]]>

<![CDATA[- WAN/ LAN Trouble shooting - Strong knowledge of voice signaling protocols - Familiarity with IP Quality Servie Techniques - Configuration and operation of SIP proxy servers, SIP gatewat, SIP registars - Knowledge of Cisco - Microsoft OS Knowledge - Experiencewith web servers]]>

<![CDATA[I am seeking a strong Support Tech that has experience troubleshooting and supporting Point-of-Sale (POS) systems. Great company and benefits! Start Date -- May 27th All Shifts are available - Early, Mid, and Night Shifts Shift Days - (Tuesday - Saturday)or(Wednesday - Sunday)or (Sunday - Thursday) Job Description: - Record the client problems. - Investigate and resolve client calls. - Respond to client cases and field inquiries in a timely and effective manner. - Effectively use escalation procedures as necessary. - Take ownership for resolving client support issues. - Begin to learn to install new releases as assigned, and by following test installation procedures, test and document installation. - Learn new Radiant products and diagnostic tools and share knowledge with others. - Produce Knowledge Management documents. REQUIRED - Prefer two or more years of experience in hardware and software troubleshooting, analysis and resolution...will consider 1+ yr - A+ certification preferred - Must be able to solve a wide range of technical problems of diverse scope and moderate complexity, where analysis of data and/or situations require evaluation of both identifiable and unidentifiable factors. - Must be able to work independently - Strong oral and written communications skills a must - Knowledge of POS systems: Aloha or PMS a plus - MUST BE A LOGICAL THINKER AND PROBLEM SOLVER About the Benefits They offer a comprehensive benefits package which includes the following: Family - Comprehensive medical, dental, and vision insurance - Company paid Life and AD&D Insurance with additional voluntary coverage - Domestic partner benefits through most offerings - Rich Paid Time Off program - Short Term and Long Term Disability Insurance ******** PLEASE SUBMIT YOUR RESUME TO LISA AT LMullin@bravotech.com *********]]>

<![CDATA[Do you have experience with a large company? Are you MS Exchange Certified? What about your experience with SMTP? This position is to support the Email Archiving initiative which includes the activation of users in Enterprise Vault Troubleshooting issues Working tickets escalated by the Help Desk Interating with end-users. Skill Sets Technical knowledge and experience of Windows Infrastructure technology with the emphasis on Microsoft Exchange 2003/2007 Windows Active Directory Outlook Web Access Outlook 2003/2007 Prior knowledge or experience with Symantec Enterprise Vault for Exchange and Discovery Accelerator is a plus. Working knowledge with SMTP mail flow, SMTP appliances, anti-virus, anti-spam, Intel servers and configurations, SAN technology, and clustering also required. Technical experience with wireless email devices such as Blackberry and Windows Mobile is a plus. Individiual must possess the following soft skills: Excellent client service skills including the ability to vary style to client knowledge level. Ability to troubleshoot issues over the phone. Be able to work well independently as well as with a team. Excellent written and verbal communication skills. ]]>

<![CDATA[Can you solve customers' problems: Analyze the issue and come up with the solution? We need you to help 2X customers worldwide with any product-related issues, by phone and email. You must have at least 1-3 years hands on experience with Windows Networking, Administration and Terminal Services. Citrix knowledge and MCSA/MCSE is a plus. Also required is knowledge of Linux networking and be quick to learn new technologies. Candidate must be a team player. You will need to test customer issues, simulate customer network environments as well as create technical documentation. Submit resume and Photo for this position.]]>

<![CDATA[Want a start in the tech field? Have the know-how and the savvy but not the formal experience. Have you taken some classes, or have a degree in computers, and are ready for the next step? Maybe you’re just tired of being in the Geek Squad and want something better. We could be a perfect match. Our Retail Services Technicians are a group of enthusiastic individuals, based at a technology service desk, ready to assist in any troubleshooting or installation requests. The technician is a trained expert, a jack of all technical trades, able to consult with customers and provide customized solutions for their technological life-style. From computer to audio-visual options, they know it all and can integrate it into one living experience. If you are energetic and professional, with strong technical aptitude, we’d love to hear from you. Our paid, three-week long, expert-making training starts May 19, so don’t delay. Job Qualifications: 1 - 2 years previous customer service experience required, with 1 – 2 years in a technical support, service desk/help desk environment preferred. Second level support experience is a bonus. Sound understanding in one or more of the following areas: - Wireless networking. - Digital photography, imaging, Bluetooth and wireless peripherals. - Microsoft Windows XP Home, Professional, MCE or Windows Vista as well as a working knowledge of Microsoft Office products - Home Theater systems and able to make installation recommendations The given: - Attention to detail and ability to multi-task. - Ability to self manage schedule and consistently deliver to commitments. - Ability to maintain composure in a fast paced environment. - Great verbal and written communication skills. - Ability to accurately document customer interactions in multiple platforms. - Ability to lift 50 lbs. It'd be cool if you had: - Understanding of dispatch/parts management. - MCP; A+ certification; CEDIA certification. For immediate consideration apply at: <a href="https://flextronics.ats.hrsmart.com/cgi-bin/a/highlightjob.cgi?jobid=8902" rel="nofollow">https://flextronics.ats.hrsmart.com/cgi-bin/a/highlightjob.cgi?jobid=8902</a>]]>

<![CDATA[Title: Technology Operations Support Technician/Help Desk This position requires 100% phone support experience. Must have prior Help Desk and/or Customer Service experience and a passion to learn. Will be responsible for answering customer calls and provide technical assistance. Will be the first line technical support for the customer(s) and the point of contact between customer and vendor or customer¡¦s hardware related issues. Will coordinate technical support activity for in-house and field action investigation, and will analyze and recommend responses to the customer complaint to ensure corrective action is performed to the complete satisfaction of the customer. Will be expected to stay in close contact with the customer and Sales base to provide complete closure to all complaints and/or issues. Will work on interfacing with the Support organization, customers and 3rd party equipment and application vendors. There will be potential travel to customer sites, as required. Will maintain customer systems by logging in remotely on a regular basis to expand local storage capacity at each location. Required Experience ƒÜ 1+ year Customer Service or Technical Support experience ƒÜ 100% Phone Support experience ƒÜ Help Desk experience ƒÜ Excellent Customer Service experience ƒÜ PREFER- Bachelor's Degree Required Skills ƒÜ Telephone Support ƒÜ Help Desk ƒÜ Customer Service ƒÜ Excellent Documentation skills ƒÜ Preferred skills include: Bachelor's Degree, Networking Concepts & A+, MSMCP ]]>

<![CDATA[Our client, a major wireless provider, is looking for a part-time customer service representative at their corporate office. On a day to day basis, this person will be resolving inquiries by responding online via email and handling inbound calls. The average work week is 20-30 hours and will be scheduled from midnight to 6am. Typical days off are Wednesday and Thursday. The hours are somewhat flexible. To be qualified for this position, this individual will be someone who has previous wireless experience along with a PASSION for technology, with good communication skills. This position is scheduled as a temporary position with the possibility to go permanent. This is a great opportunity for a technology savvy individual to get in with a growing company. The company has excellent benefits, unheard of incentives and a relaxing work atmosphere. Please email your resume to the address listed. ]]>

<![CDATA[PERMANENT OPPORTUNITY! Portuguese/English Fluent Tech Reps NEEDED!! REQUIREMENTS: • 1-2 years of technical support or helpdesk • Computer networking skills • Knowledge of Mail Servers • Wide knowledge of MS Outlook • Experience with troubleshooting technology • Have knowledge of protocols • Must be fluent in English and Brazilian Portuguese • Great communication skills • Experience troubleshooting technology • Knowledge of Windows operating systems and software • Fluent in English and Portuguese • MUST be able to work in the United States HOURS 8:00 AM to 9:00 PM (7 days a week) Great Benefits and vacation package! Please send all resumes to resumes@excelsiorservices1.com or call 214-740-2424 and ask for the Clerical Recruiting Department]]>

<![CDATA[The best place to work in DFW is looking for a driven and enthusiastic person to support Telligent’s customers who use our suite of online community products. You will support our customers by providing courteous, timely, and effective resolution of their software product issues. Job Requirements: -Basic support experience with Windows 2000 (Server/Workstation), XP, Vista, 2003, and SQL Server 2000 and 2005 -Minimum 1 year software support experience working in a customer support help desk environment and Associate’s degree in Computer Science or computer-related field -Excellent written and verbal communication skills .NET, Database SQL, and Web Development experience a plus Experience using Community Server and/or Graffiti also a plus Job Duties: -Coordinate with other support staff to provide first-level customer support via telephone and email -Perform initial issue investigation and system administration functions -Maintain a strong working knowledge of all the software and services supported by Telligent -Contribute to corporate knowledgebase -Contribute to the overall performance of the Help Desk operation -Ability to capture and document answers to share and re-use knowledge -Support via online forums -Any other duties as specified by manager Full-time benefits include: -Paid medical, dental and vision insurance -Life insurance -401(k) with company matching – vested day one -Flexible work-time -Casual dress work environment -Everyone gets an office (absolutely no cubes!) ]]>

<![CDATA[Support Analyst Dallas-based MPower is the first open source company providing full-featured constituent relationship management software for nonprofit organizations. It is the most powerful, multi-channel relationship development solution for charitable groups, providing the control, options, flexibility, transparency, and ability to collaborate – all without license fees. MPower enables organizations to manage important daily operations (including donation processing, fulfillment, event and volunteer management, call center activity tracking and major donor relations) and also leverage key constituent data from all channels for marketing that builds strong, lifetime relationships. MPower serves hundreds of nonprofits of all sizes with diverse missions and constituencies, including some of the world’s largest and most sophisticated direct marketers. For more information, please visit www.mpoweropen.com. This position will be responsible for assisting with the communication channel between clients and MPower while creating a warm and positive impression of the company. This role will enable the Support division to effectively serve the MPower client by answering support calls/emails and assisting with departmental administrative work. One of the primary keys in this role will be to continually strengthen the trust relationship with our customers by providing quicker and more effective resolution of their issues. It requires a blend of great customer service along with a keen technical aptitude. Job Responsibilities • Quickly and accurately respond to Support calls in a professional and gracious manner. • Ensure all data surrounding support requests is gathered and added to the online ticketing system accurately. • Representing MPower’s mission and core values, actively contribute to the improvement of MPower’s operations. • Escalate support requests appropriately when needing technical assistance and maintain follow through on issue to completion. • Become an expert user on all MPower software. • Assist Support division with maintaining accurate client data in CRM software. Job Requirements • Strong analytical skills with a high attention to detail and strong problem solving skills. • Excellent verbal and written communication skills across all levels of internal and client organizations. • Strong listening skills; demonstrated ability to ask effective need-development questions. • Ability to take initiative on assigned projects. • Some college required. • Positive attitude, strong work ethic, and desire to achieve. ]]>

<![CDATA[Empresa lider no mercado mundial procura individuos com experiencia em suporte tecnico em MS Windows e Outlook. Exelente beneficios/salario. Favor enviar curriculo em formato Word ou PDF]]>

<![CDATA[Looking for a Sys Admin in their early career stage. 1-2 years of experience. Needs experience in Windows 2003. All server guys are on call. No specific shifts, could be 8-5 or 9-6. Looking to hire a mid to mid/sr level Sys Engineer. Skills: a background in IIS, Windows 2003 Active Directory, Exchange 2003 and Disaster Recovery. ]]>

<![CDATA[DirecTV and DishNetwork tech needed for the Gainesville, TX area. Must have truck/tools/internet/fax/cell. Starting pay 65/15. Must be dependable.]]>

<![CDATA[We are seeking technicians who can perform all or some of the listed duties: Able to run cable through a conduit . Terminate jacks, coax, and VGA’s . Build out closets . Punch down 25, 50, and 100 pair . Know how to use all the necessary tools . Know how to test Fiber Optic Cables . Can terminate ST and SC connectors . Can terminate a cat 5, cat 5e, and cat 6 Copper . Can terminate a cat 3 . Can terminate the F-Type and BNC coaxial cables . Can terminate modular jacks . Can terminate a Patch Panel . Can terminate the RJ45 plug . Familiar with the 2 pair and 4 pair cabling system . Able to terminate the UDC connector . Must have tools and reliable transportation Tools 1. Screwdrivers 2. Punch-Down Tool / 110-66 3. Snips 4. Level 5. Drill – 3/8’ or ½’ 6. Pliers 7. Drill Bits 8. Tin Snips 9. Hard Hat, Work Boots, Safty Glasses CONTACT: ERIC BUTLER 817-687-5070 PH. 817-687-5071 FAX ebutler@certified.com SEND RESUME!!!! OR CALL!!!! ERIC BUTLER ]]>

<![CDATA[TITLE: ADMINISTRATIVE TECHNICAL WRITER PRIMARY RESPONSIBILITY: Responsible for a broad range of duties generally of a diverse and complex nature required in providing support in technical writing functions for the department, including maintaining technical documentation, administration of project databases, controlling requests for Systems logins and administration of department procedures and policies. This position also provides support to the department director in facilitation of the administrative functions of the department. PRINCIPAL ACCOUNTABILITIES: 1. Develops and maintains technical documentation which may be of a level for use by the IT department or for utilization as user documentation. 2. Develops and maintains templates in Word and Excel and the user instructions for use. 3. Performs all administrative functions required to maintain project databases. 4. Controls, maintains, and monitors requests for Systems logins. 5. Performs the administrative functions required to maintain the department policies and procedures. 6. Generates monthly management reports, which monitor volumes, production, and statistical comparisons, and assists with department budgets. 7. Prepares and submits meeting minutes, agendas, or other documents for recording or presentation purposes. 6. Maintains the department filing system, coordinates incoming and outgoing mail, processes supply orders, and performs other administrative duties to assist the department director. 9. Performs additional duties as requested. POSITION PREFERENCES: 1. One to two years college, with a concentration in business related courses preferred. 2. Minimum of seven to ten years experience as a technical writer or in an administrative position in an IT area with responsibility for the development of user documentation. 3. Must have broad knowledge of MS Word, Excel, and PowerPoint and be adept at learning new software packages. 4. Must present professional image for business conduct with clients and visitors. 5. Must be able to function in a multi-task environment where confidentiality is critical. Those able to work in the US without restriction are encouraged to apply Please follow the link below and upload your resume***** <a href="http://tbe.taleo.net/NA3/ats/careers/requisition.jsp?org=FOURCORNERSTONELLC&cws=1&rid=110" rel="nofollow">http://tbe.taleo.net/NA3/ats/careers/requisition.jsp?org=FOURCORNERSTONELLC&cws=1&rid=110</a> ]]>

<![CDATA[About the Position: Job Title: SONET Field Technician Location: Dallas, TX Duration: Indefinite Contract Job Description: This position is for a qualified installer and tester of fiber optic transmission systems to include all ancillary parts and cabling. This position is responsible for the complete installation of projects from racking and stacking equipment according to engineering documents, installing the equipment according to engineering and established standards, troubleshooting problems and testing and activating the services that were ordered. The main transmission equipment vendors include: Nortel, Fujitsu, Alcatel, Cisco, Tellabs (ROADM), Others as Required Candidate must also understand IP and BEAS (Building Ethernet Access Systems) box technology and how the various layers operate as well as how to install the following BEAS technologies: Cisco, ANDA, Overture, Others as Required Candidate must possess excellent computer skills to include competence in the following areas: MS Office, Outlook, Excel, Hyper Terminal, ProComm plus, Fuji FLEXR GT, Others as Required Candidate must be able and willing to work with AC and DC power plants to include the installation of batteries, rectifiers and all ancillary equipment. Candidate must be willing to travel in the tri-state area (TX, OK, AR) when required, but the majority of the work activities will be in the DFW area. 10% travel Candidate must be able to lift heavy loads of racked and stacked gear up to 50lbs. Candidate must be able to climb ladder and work from heights of 12-15 feet while installing fiber optic, coaxial, T-1 and power cables. Candidate must be willing to work overtime and weekends when required. Candidate must be willing to work night shifts when required. Candidate must be extremely quality conscious and keep all associated systems labeled and updated. Minimum Tools Needed: Basic telecom tool kit (black box, pliers, screwdrivers, wrenches, etc) BNC termination tools Fiber scope Fiber Power Meter MultiMate RJ45 and RJ11 crimp tools Power crimpers Cordless drill driver P-touch Portable Printer If you have the above mentioned skills and are interested in this position, please send your resume to zskelton@qtibs.com ]]>

<![CDATA[RightStaffInc is trying to fill several Help Desk positions and need the BEST of the BEST! Job Requirements: 1-3 years Technical Help Desk experience VPN Troubleshooting MS Office Suite Active Directory Job Description: Provides phone based technical support in activities associated with the identification, prioritization and resolution of reported problems. Activities include recognition, research, isolation, resolution, and follow-up. Performs general maintenance tasks and resolves less complex problems immediately, while more complex issues are identified to a higher level of support. May involve use of problem management databases and help desk system. This is a contract to hire position with an AWESOME company! This company has excellent benefits, competitive salary, an on-site fitness center, brand new cafeteria, and offers the opportunity to get certifications. Recognition is HUGE and they really value their employees! If this sounds like the opportunity for YOU please send your resume to kgaither@rightstaffinc.com TODAY! ]]>

<![CDATA[Position Description Under limited supervision install, operate, maintain, a complex instrumentation system. Must demonstrate knowledge of computer operating systems; specifically Windows 2000, NT, and XP. Must demonstrate and maintain proficiency with Microsoft Office programs. Is required to exercise independent judgment in resolving maintenance and operational problems with instrumentation and networks. Must have a good understanding of networking principles and a knowledge of related sciences and disciplines. Must be capable of presenting oral presentations and provide training during fielding of equipment. Must also be willing to travel. Must have valid drivers license and an insurable driving record. May be required to make frequent field maintenance trips and perform other duties as required. Minimum Qualification Requirements Minimum two years specialized experience in the field in which work will be performed. Must be capable of obtaining an Interim Secret Clearance immediately and Secret clearance to follow. Physical Requirements Capable of lifting up to 50 lbs, standing for prolonged periods of time, capable of working in all types of environments. Must have good oral and written communication skills. INTERESTED CANDIDATES APPLY ONLINE AT WWW.MIRATEK.US]]>

<![CDATA[Job Order: 200DBS184 Job Title: Field Operations Technician II – WiMAX, CDMA knowledge Start Date: Jun 1 2008 City: Dallas/Ft. Worth Metroplex (75201) Contract Type: Contract Length of Contract: 4 months # of Positions: 4 Pay Rate: $29/hour Description: Field Technician II is responsible for maintaining and repairing cell site equipment and/or integrating EBTS/CDMA equipment. Responsibility includes: Routine, preventative and corrective maintenance on EBTS & support equipment, expansion work, outage resolutions, in-depth network system troubleshooting, system performance testing, installation and maintenance of EBTS and power equipment, calibration, tracking and reporting test equipment, respond to and resolve site outages 24 hours a day, 7 days a week, inventory EBTS & site equipment (asset management), install, test & activation of capacity BRs, conduct T1 testing and troubleshooting, terminate new site T1s, emergency generator deployment. In addition, the candidate is also responsible for acceptance testing of new sites, installation and commissioning of additional equipment, assisting in customer service troubleshooting resolution, and maintenance of an accurate service logbook. Expertise: Specialized advanced vocational skills acquired on or off the job, typically gained through a combination of education and relevant technical experience, totaling 3 4 years post-high school or equivalent. Ability to multi-task and maintain composure in stressful and demanding work environment. Ability to exercise flexibility and resourcefulness (with assistance from others) in challenging and/or perplexing situations. Able to document trouble conditions and corrective actions accurately, clearly and concisely in trouble-reporting system. Ability to work various shifts and be on call as required. Ability to identify all colors associated with telecommunications cable and equipment indicator lights. Basic computer skills. A valid driver’s license and the ability to drive long distances on and off road and to tow trailers. A CDL classification may be required for some vehicles. Ability to lift and carry up to 30 50 lbs. Ability to climb ladders and steep staircases. Ability to work in remote and challenging locations including, but not limited to: rooftops, vaults, and all types of geographic locations. The dexterity to connect and disconnect various sizes and types of electronic connectors. Preferred: Typically filled by individuals with: Very good oral and written communications skills. Good analytical skills and attention to detail. Familiarity with field operations specific trouble ticket and network database systems. Previous experience working wireless networking system with specific knowledge of WiMax protocol and site optimization. All local travel in the Dallas/Ft. Worth Metroplex. Travel required on a daily basis. All expenses should be travel related to mileage or tolls. No overnight travel. LOCAL CANDIDATES ONLY ** NO H1B visas, 1099s or Corp to Corp ** Submit current resume to DBrosious@uitonline.com. Reference Job# 200DBS184 in the subject line of your email. All skills required for this position must appear on your resume. ]]>

<![CDATA[Dallas Team member of Wireless Terminal Software Development (WTSD) Software Quality Assurance (SQA) Team. The SQA team consists of a total of 10 members located in France, India, and Dallas. Responsibilities include support in the following areas as needed. Process Facilitation - Train the teams on processes, ISO and CMMI requirements - Help teams to comply with process at DU and program level (on demand support to teams) - Facilitate causal analysis and drive corrective actions and feed input for preventive actions - Facilitate Quantitative Project mgmt Process Audit - Audit the DUs and programs as per applicable processes for the phase of the program - Identify action items and verify closure - Roll-up the audit summary per quarter across the programs - Run causal analysis on audit issues - Systematically report Audit results to the Process Group Software QA - Drive SW Quality Audit procedure requirements and support procedure definition and documentation (done by the Process Group) - Drive Release gating based on Product Quality Plan/Report. Check on release compliance and get Stakeholders sign-off - Run causal analysis on audit issues Checkpoint reviews and verify closure of action items (review driven by PM) Qualifications: Experience with software development and software development life cycle as well as experience with Process and Quality audits. Degree in Computer Science or related area preferred. Skill required: QA (Quality Assurance), Interpersonal rapport, Process oriented, SLDC (Software Development Life Cycle), Planning & Organizing, QA Standards & Procedures, SQA (Software Quality Assurance), Manage/Maintain Project Deliverables, Interviewing, Attention to Detail, Training - Users, ISO 9000, QA Documentation, Analytical skills, Software Development Cycle, Oral Communication ]]>

<![CDATA[Requirements: Responsible for performing client software support and related services provided by the hiring organization. Primary duties will involve remote support and services include troubleshooting, installation, upgrade and deployment of software and client systems in a Windows-based client environment. Technician must have experience using incident tracking tools. He/she must interface with customers daily to schedule and provide service for supported platforms. Excellent customer service, teaming, and communication skills are required. The technician must be able to follow established support processes and incident tracking guidelines. The technician must be able to prioritize daily work schedule and respond to escalations as needed. 3-5 Years Experience Supporting Windows PC Clients, MCP Certification, OS Performance/Troubleshooting, In-depth Knowledge of Windows XP Professional, Familiarity with Application Compatibility, Understanding of Windows Registry, Understanding of Windows System Restore, Familiarity with Windows and Other Software Firewalls, Ability to Configure and Troubleshoot Wireless LAN, Cisco Client VPN/RAS Configuration, Basic Knowledge and Use of Active Directory, Installation and Configuration of Microsoft Office Products, Configuration and Troubleshooting of MS Outlook, Configurations of Client Network Printing, Provide Remote Assistance and Troubleshooting, PDA Configuration and Utilities, Windows Client Desktop & Laptop Software Support, Oral & Written Communication, Phone Support, Fact-Finding Research, Process Oriented, Process Improvement, Documentation, Ability to Multi-task, Customer Service, Problem Resolution, Asset Tracking, Use of Incident Tracking Tools, Ability to Schedule and Respond to Incidents, Teaming, Work Efficiently with Minimal Supervision, Self Motivated, Fast Leaner. ]]>

<![CDATA[This person needs to have prior experience with Nokia outdoor and indoor BTS equipment such as Ultrasites, 1900's, 850's, etc. Nortel BTS experience will also work. A plus will be with some experience with CORE equipment (MSC, BSC, TCSM, SGSN, MGW, RNC) but CORE experience is not nessecary. Travel required for this position. ]]>

<![CDATA[If you are a Pre-sales Solutions Architect/Engineer with a .Net Sql Server background then this just might be the perfect job for you. This position is with a Company that everyone wants to work for. If you would like to hear more about this position, email me your resume along with a phone number and I will contact you to discuss this further. ]]>

<![CDATA[We are looking for an experienced hardware technician.Job description will be diagnostics , troubleshooting , repair any type of notebooks , must be familiar with Windows Operating System. Experience with Notebook LCD testing is a must.We are looking for someone who is responsible with good work ethics.]]>

<![CDATA[Some College Coursework Completed 3-5 years exp monitoring, operating and control network systems on a 24 X 7 basis. Troubles shoot all network problems with coordination of customer, vendors and other Managed Operations functional responsibility areas. Coordinate and perform moves, adds and changes to the network. Create and maintain Network documentation. Coordination of network Documentation. Review of related work instructions to ensure accuracy and correctness in accordance with established ISO process. high level of knowledge of Cisco routers, switches, VPN, circuits, carriers, network(NOC) operations. Cisco Certifications like CCNA a plus. Extensive frame relay, MPLS, TCP/IP, Ethernet, Token Ring, SNMP methodologies and protocols. DSU/CSU’s, Network Management systems, problem and change control processes knowledge of routing, routing protocols, network traffic analysis and roubleshooting skills with tools such as HPOpenview, Concord, Cisco Works, Firewalls, VPN’s, cabling, network documentation and Network analyzers as well as excellent communications skills monitoring, operating and control network systems on a 24 X 7 basis. Troubles shoot all network problems with coordination of customer, vendors and other Managed Operations functional responsibility areas. Coordinate and perform moves, adds and changes to the network. Create and maintain Network documentation. Coordination of network Documentation. Review of related work instructions to ensure accuracy and correctness in accordance with established ISO process. high level of knowledge of Cisco routers, switches, VPN, circuits, carriers, network(NOC) operations. Cisco Certifications like CCNA a plus. Extensive frame relay, MPLS, TCP/IP, Ethernet, Token Ring, SNMP methodologies and protocols. DSU/CSU’s, Network Management systems, problem and change control processes knowledge of routing, routing protocols, network traffic analysis and roubleshooting skills with tools such as HPOpenview, Concord, Cisco Works, Firewalls, VPN’s, cabling, network documentation and Network analyzers as well as excellent communications skills]]>

<![CDATA[Contract Duration: 30 weeks Job Descripition: Develops/reviews new or improved methods, facilities, test procedures, and associated documentation relating to the installation and engineering of equipment. Program manages business process and tool development and implementation to meet customer needs. Procure a resource to develop Network Monitoring procedures at the request of and in support of Deployment Services. The successful applicant will conduct research to develop effective and efficient network monitoring procedures with associated performance time assessments for use by the deployment organization. Once captured, these procedures will be placed into Nortel standard methods documentation format utilizing Global Methods Introduction (GMI) processes. • Create and update technical documentation defining network monitoring procedures in support of Nortel deployments. • Deliver documents in accordance with deployment organization business needs. • Perform lab and site verification with deployment primes to assess the usability of the procedures. • Knowledge and familiarity in the use of Frame Maker to develop documentation is required. • Knowledge and use of Excel, Power Point, MS Outlook, Clarify (Clear Quality), IDMS, Windows OS, and Unix OS is desired. • Working knowledge of one or more of the following Nortel solutions is desired: eBSC, 1xEV-DO, PMSC, CDMA Metro Cell, and VSE • Knowledge of cellular networks and how they operate is desired. • Measure, record, and deliver time standards information for Nortel Deployment Network Monitoring services. • Some travel to support documentation verification/validation may be required. • Shift work may be required for customer site validations.]]>

<![CDATA[RCM is currently recruiting for a Dell warranty field technician in your area. This is an open-ended contract opportunity to work as a consultant to repair desktops, laptops, and printers. The Candidate will perform desktop computer “Break/Fix” support and Simple to Complex Installation, Add, or Change requirements of peripherals & Device Drivers. This is a great opportunity for the right individual. The troubleshooting has already occurred through the Dell help desk support line. That support line has determined the problem is hardware related and ordered the components for replacement. Your job will be to pick up the hardware and take it to the client site (home, home-based business or small business), swap the part(s) out and return the warranty part(s) to Dell. This contract pays $27.00 per ticket within 50 miles and $35.00 per ticket from 51-75 miles, and you will be assigned an average of 4-8 tickets a day. The mileage is included in the price per ticket. Position Overview: Duties and Responsibilities: • Provides quality customer service and support for designated equipment. • Escalates problems to appropriate next level of support when necessary. • Monitors assigned service calls to ensure timely completion. • Ensures all time reporting, expense reporting, and other required reports are accurate and submitted on time. • Completes all administrative duties correctly and promptly • Meets or exceeds various service levels as established by assignment (calls per day, ETA’s, on-time response, administrative call closure, customer satisfaction.) • Responsible for ensuring on-going maintenance and development of positive customer relationships with all business partners and customers. • Ensures that quality and service level goals are achieved in a timely manner. Requirements: • At least 2/3 years hands on experience working on hardware repairs and/or upgrades on pc's, laptops and printers. • A+ certification, Associate’s Degree in Electronics, formal PC hardware service courses, or similar military related training can replace a year of hands on experience. • Must be comfortable swapping out motherboards (Desktop experience necessary, laptop experience desired) • Must have experience diagnosing/troubleshooting hardware issues on pc, laptops, and printers. • Proficiency in desktop support of Clients’ individual PCs. Minimum operating system knowledge includes: Microsoft Windows 9x, 2000 and XP • Basic understanding of TCP/IP networking, hubs and switches • Support of computer networks, as directed by a Level II or III Engineer/Technician • A+ certification is mandatory • Dell Certification is a plus ( If you do not have one we will pay for you to get dell certified) • Must enjoy driving, you will be driving from location to location (Field Tech) • Must have your own tools for repairing computers that include anti-static protection and DC volt-meter • Must have your own reliable transportation and valid driver’s license • Ability to locate addresses in your immediate area • Must dress business casual for the position. No jeans or tennis shoes. • Must be well organized If you or anyone you know is interested please forward a copy of your resume in the Word Format to Dallas.temp@rcmt.com. ]]>

<![CDATA[Our client is seeking a Contract Infrastructure Services Project Manager. The whole project revolves around moving data centers. Must have experience working with Windows, Intel Machines, VMWare, Citrix farm and SANs. Position Summary: This position plans, organizes, budgets and manages projects for the Infrastructure Services Service Line. Candidate must be able to manage multiple projects simultaneously, possess strong communication, documentation, management and leadership skills, and knowledge of project management tools. Broad technical knowledge in IT infrastructure Strong Communication Skills (Presentations, Writing, Verbal) Good Negotiation skills with contract experience Performs other duties as required to meet departmental or organizational objectives. Education, Experience & Licensure: A Computer Science or Business degree, or PM certifications Five years minimum in technical project leadership and/or management experience. Preferred: Two years experience in a HealthCare environment Departmental management experience Experience in leading multi-discipline projects]]>

<![CDATA[Dear Consultant, Paladin Consulting, Inc. has been in the Staffing Augmentation Industry for over twenty years and is currently expanding our efforts to include other opportunities. Our opportunities are in various areas across the US including yours. Our corporate headquarters is located in Dallas, Texas, where we currently provide consulting services throughout the United States. Our services include contract and contract to hire opportunities in addition to permanent placement. Title: Technical Specialist Contract Duration: 4 Month Contract Location: Dallas, TX Shift: Monday – Friday 8:00am-5:00pm Rate: $20.00-30.00 DESCRIPTION OF POSITION Extensive travel required throughout US. Some weekend travel. Will be flying all over the country with home base as Dallas, TX They are virtual which means they will work from home and on a laptop and tablet PC MUST HAVE INTERNET IN HOME -strongly suggest having high speed internet ************Most Important Skill*********** High degree of skill in MS Excel, MS Visio and knowledge of print devices desired. Need to see use of these 2 programs in work history ************ Must be organized as will have to keep and scan in all receipts for reimbursement Must speak professionally and communicate and conduct themselves with customers Looking for confident, self starter Email with more detail from manager: Job location is “virtual,” meaning that the individual will go to where the work is. For this contract, there will be travel to customer locations throughout the US. (We pay travel time.) Will be meeting sometimes in the Indianapolis office. Most activities are 8 hour days, but they do occasionally run longer on site – and we do pay overtime. Candidates will have to pay for their expenses up front . The duties include on-site data collection, data entry and validation, and some excel spreadsheet work. We provide a tablet PC for this work. We need a variety of experience and skills. Since the work involves data entry, analysis and travel, we haven’t consolidated our requirements. We are looking for self-starters who can follow instructions. Knowledgeable individuals who can pick up the processes quickly and who will be excellent on-site representatives We would like to interview by phone this week and have the candidates in place by the first or second week of February; note that all candidates must complete all required screening More Description: 4 Month Contract Any mileage is reimbursed at $.31 per mile Will be visiting offices and hospitals to take inventory of all hardware Will have to print out a configuration sheet and know how to read them Will enter information on a tablet that is running a PC application Must know how to use Excel and Visio Must know how to create reports and graphs/charts in Excel Will need to know how to work with the host servers MUST HAVE ONE OF THE FOLLOWING College Degree in IT Network+ A+ certified MCSE CCNA CCNA+ Responsibilties Provide user support through the application of systems analysis techniques and procedures. Consult with users to determine the appropriate systems configuration and settings for hardware, applications and operating systems software. Responsible for solving advanced technical and client service process problems by applying advanced technical knowledge including LAN, WAN, Print Device Management ,application development, database management, etc. by developing, modifying, and/or deploying XGS, client and OEM service methodologies. Comprehends an advanced working knowledge and applies client, XGS and OEM technologies and service practices in order to develop and implement best practices Responsible for participation in research, development, and implementation of customized technology specific applications that require design changes over the estimated lifecycle of the application deliverable, i.e. documents, forms, scripts, etc. Duties are delivered to provide customer specific impact, including significant reduction in costs or improved efficiencies. Duties include the production of technical and business process documentation that are utilized by the client and XGS. for systems definition, process, architecture, change-management and both business process and technology decisions. Maintains knowledge of recent changes and enhancements to the technology specialty. Act as the operations technical focal point for new product / feature introductions. Make systems analytical decisions regarding: computer network functionality, network modeling, analysis, and planning research related products and make necessary hardware and software recommendations, analyze compatibility of computing systems design, development, and maintenance of Web sites and their servers work with database management systems software and determine ways to organize and store data consults with users, to determine hardware, software, or system functional specifications perform the type of testing that is involved in creating a system, determining the desired settings for a system, or otherwise substantively affecting the system Typical Delivery Technical Specialist role include the roles and functions: Programmer-analysts design and update the software that runs a computer, including working with databases, object-oriented programming languages, as well as client–server applications development and multimedia and Internet technology. Network systems and data communications analysts work on making the computer systems within an organization, or among organizations, compatible so that information can be shared among them. Perform network modeling, analysis, planning and research related products and make necessary hardware and software recommendations to ensure the compatibility of computing systems between and among businesses to facilitate electronic commerce. The Delivery Technical Specialist-I will also provide design services, supervise the installation of those systems, and provide maintenance and other services to clients after the system is installed. Database administrators work with database management systems software and determine ways to organize and store data. They identify user requirements, set up computer databases, and test and coordinate modifications to the systems. An organization’s database administrator ensures the performance of the system, understands the platform on which the database runs, and adds new users to the system. Output Management systems administrators work with print output asset management, device management, services portal agents, services helpdesk management systems to provide comprehensive print output management. Typical duties include set-up and administer databases configure database and device financial parameters, plan and coordinate security measures, MACD database administration & audit, design work process and business processes for billing, asset management device management, device service & support, design custom reporting, integrating Xerox Service Portal into existing portals or websites. Required skills: Advanced and consultative knowledge and understanding of networking, output management technologies, business solutions, application development and other information technology specialties. Advanced & OEM certified level LAN/WAN, or DBA knowledge Completion of three (3) or more appropriate industry accepted certifications, such as: A+, MCP,CCNA, etc. and which must include at least 1 advanced current technical certification (MCSE, CCNP, MS or Oracle DBA, etc. ) Ability to expertly use skills related to certifications in order to provide consulting, resolve or implement advanced LAN/WAN/Development or database related technical problems or solutions Knowledge of above stated technology solutions, work practice and application development or other IT specialties and the demonstrated ability to interact with clients at a high level. Contribute through technical knowledge, expertise and business process acumen to the convert of client needs into effective delivery and client consulting of IT professional services. Education: BS in computer science, Information Systems, Network Security, or equivalent related experience At least one advanced specialized certifications such as: Current Platform MCSE Cisco CCNA, CCDA, CCNP, CCIE Current Version MS or Oracle DBA Programming language certification in Java, C++, etc. Web Development certification (XML, DHTML, etc) If interested please send a Word Formatted Resume to: rknight@paladin-inc.com Rebekah Knight AIRS Certified Technical Recruiter PALADIN Consulting, Inc. Direct Line: 214-254-3954 Toll Free: 877-783-1995 ext 3954 rknight@paladin-inc.com www.paladin-inc.com ]]>

<![CDATA[Looking for Break/ Fix Technician in Plano. Must Have: Strong work ethic and good customer skills. Dedication to quality work. 3 Years Experience in Break / Fix - Warranty Repair (HP or Dell) A+ Certification Dell or HP Desktop Certified Willingness to assist with occasional computer installs in the field $34k - $37k depending on experience. Please email your resume to brandi.daughtry@expresspros.com ]]>

<![CDATA[Our client is seeking a Contract Infrastructure Services Project Manager. Position Summary: This position plans, organizes, budgets and manages projects for the Infrastructure Services Service Line. Candidate must be able to manage multiple projects simultaneously, possess strong communication, documentation, management and leadership skills, and knowledge of project management tools. Broad technical knowledge in IT infrastructure Strong Communication Skills (Presentations, Writing, Verbal) Good Negotiation skills with contract experience Performs other duties as required to meet departmental or organizational objectives. Education, Experience & Licensure: A Computer Science or Business degree, or PM certifications Five years minimum in technical project leadership and/or management experience. Preferred: Two years experience in a HealthCare environment Departmental management experience Experience in leading multi-discipline projects ********** PLEASE SUBMIT YOUR RESUME TO LISA AT LMULLIN@BRAVOTECH.COM **********]]>

<![CDATA[Technical Support Representative – Energy Management Systems This position will be responsible for providing telephone support for our customers as well as building control panels and performing CAD work as necessary. The ideal candidate will possess the following experience: • Experience with wiring diagrams. • Familiarity with electrical circuits (AC/DC). • Knowledge of basic PC skills. • Ability to perform CAD operations is a plus. This is an entry level position that will prepare the candidate for a position as a service technician or project supervisor. ** Compensation will depend on experience ** ** Applicant must pass a background check and drug screening. ]]>

<![CDATA[BravoTECH is looking for individuals who speak French/English and has some experience as a Customer Service Rep. Technical experience is also a plus. **The position is all over the phone, providing customer support to our French speaking clients. **Pay is very competitive and is always negotiable.We provide company benefits **Customer Support Rep who can converse in French with the client. **POS is always nice and technical is a plus If you are interested and have the above experience, please submit you resume to Lisa at LMullin@Bravotech.com]]>

<![CDATA[Duties will include going out in the field to clear air conditioners for commercial buildings. HVAC experience This person must have a good personality If License will be perfect but not required Must have a clear background Be able to pass a drug test Please email me your resume: dcasas@staffsolutions.net]]>

<![CDATA[A growing oil and gas exploration company located near Walnut Hill and 75, has a permanent opportunity for an experienced Contract and Lease Analyst. REQUIREMENTS: -Must have 3 or more years experience in oil and gas land administration. -Previous experience on Gwiz/Bolo land system a plus. -A diversified and thorough knowledge of oil & gas industry practices and procedures, along with comprehensive experience in land operations and land administration. -Strong organizational and analytical skills coupled with a strong command of computer skills. -Excellent problem-solving, multi-tasking skills coupled with speed and accuracy. -A dependable, conscientious, team player, committed to professional excellence with a reputation for integrity. RESPONSIBILIES INCLUDE, BUT NOT LIMITED TO: -Lease analysis and administration – maintenance of the Bolo land database with initial focus on post-conversion clean up; monitoring and maintaining payments for producing and non-producing properties; set up, monitoring and maintenance of physical lease records including chain of title; and recording of documents in county clerk offices. -Contract analysis and administration- setting up, analyzing, briefing, and monitoring land contracts and related obligations. -Support and interface for land operations and field offices- Receiving and processing all land related documents, providing technical support in the form of assignment, document, and exhibit preparation requested by land operations. Act as liaison between field land operations and accounting. All candidates that are qualified for this direct hire opportunity should email their resume and salary requirements directly to the H/R Dept at resume.oilandgas@gmail.com or fax to (866) 737-7647 for immediate consideration]]>

<![CDATA[Looking for Hardware Technician for a computer refresh project to rollout new hardware and upgrade old hardware. Long term contract position. ]]>

<![CDATA[Select Staff is currently seeking an experienced Break Fix Technician. Must have: Strong Work Ethic Great Customer Service Skills Dedicated to Quality Work At least 3 years Experience in Break/Fix- Warranty Repair in Dell or Hp Hardware Must be A+ certified and Dell or Hp desktop Certified. Must be willing to assist in the field on occasional computer installs. If interested please send resume to: mlove@select-staff.com or call select staff at 972-934-9393. Contract to Hire Opportunity. ]]>

<![CDATA[ForceCom, a telecommunications equipment company focused on providing next-generation broadband products and solutions for fiber and copper based access infrastructures is actively seeking a Support Engineer. The job function will consist of being responsible for all engineering aspects related to the specified operation of each ForceCom Ethernet switch and IP gateway product and their inter-working relationship with other system elements. This includes the testing and verification of any and all customer unique applications and requirements from an individual product and/or network operational perspective.]]>

<![CDATA[Corporate Help Desk Support If interested, please send a current resume for consideration and you will be contacted with more information regarding the client. Our client is looking to interview candidates IMMEDIATELY, so I look forward to receiving your prompt response. This is a 4 days per week, 10 hours per day shift. The schedule is 8 am- 7 pm on Friday, Saturday, Sunday, and Monday. TITLE: Helpdesk LOCATION: Dallas, TX (Downtown: Ross & Pearl Street) DURATION: 6 + month contract (With client reserving the right to hire) US Citizens only. Candidates MUST have experience and thrive in a high call volume, fast-paced corporate environment. Essential Functions: Provide telephone support to users in the areas of e-mail, directories, and standard Windows desktop applications in an inbound call center providing support to a large government agency. The help desk analyst serves as the initial point of contact for troubleshooting hardware/software PC and printer problems. The majority of the support will be provided over the telephone. Technicians have the ability to take remote control of users systems to assist in the resolution of problems. Essential Knowledge: Top skill: Must have in depth, advanced experience supporting Outlook! Additional skill requirements: • Specialized experience including knowledge of PC operating systems (e.g. Windows XP), as well as networking (Active Directory) and mail standards, and work on a help desk. • Domain rights and Active Directory • Remote control software, support of mainframe applications are also required. • General experience including information systems development and other work in the client/server field, or related fields. • Experience with Proxy Master and Citrix. • Experience supporting Blackberry’s, Treo’s, etc. • Experience with Remedy ticketing system Essential Skills: • In bound Call Center or Help Desk telephone experience is critical. • Experience in a corporate environment is necessary. • Must have a proven track record of handling a high call volume per day. Preferred: Microsoft Certification PLEASE, NO CONTACT FROM 3RD PARTY FIRMS. ]]>

<![CDATA[Senior Network / Systems Administrator Is this the career for me? Do you prefer having flexible hours? Of course you do!! You are an IT guy/gal  Are you the person everyone is trying to hire? Enjoy working in a relaxed, “techy” environment? Thrive on managing corporate network resources? Perhaps you always wanted to live near in the Live Music Capital of the World, visit Alamo Draft House, surround yourself by outstanding weather & eclectic people, attend ACL Music Festival, or the UT games? If you said yes to most of these questions, then you might have stumbled upon your ideal position! Come join our IT bat cave where you won’t strain your eyes with the florescent lights of most blue chip companies. What does Movêro do? Movêro gives IT professionals the tools and services to support enterprise mobile users. We deliver a complete managed mobility solution with our unique combination of software as service and a domestic 24x7 call center. Our Maestro platform makes it easy for end users to order or replace devices that meet corporate policies. Managers and administrators have immediate access to devices, services and usage patterns – and a convenient, centralized approval process to manage them. Movêro’s 24x7 help desk experts provide single point-of-contact support for an array of devices, applications and network issues. We also offer asset management and device rental programs, including next business day replacement services. Movêro pays 100% short term disability, 100% long term disability, & 100% Accidental Death and Life Insurance. We also give employees a generous dollar amount every month to put towards their health, vision, and dental insurance. Our company has one of the richest benefit plans in Austin. Where can I learn more? We encourage you to check us out at www.moverotech.com to obtain a better understanding of what we do and/or show off at an interview because you did your homework ;) Interested in hearing about us in the media? <a href="http://www.moverotech.com/news_events/." rel="nofollow">http://www.moverotech.com/news_events/.</a> What Does The Position Entail? The ideal candidate will possess highly developed network and systems administration skills, proven problem solving skills, great attention to detail, and an excellent sense of pride in their work. What skills and experience are required? • Strong experience in managing corporate network resources and working with hosting providers and co-location solutions. • Create reliable work plans with estimates, schedules, and technical and resource dependencies fully identified. • Work with minimal guidance and with substantial latitude for independent action. • Document the structure of and procedures used to build and maintain production network. • Excellent technical and problem solving skills. • Configuration, updates, and monitoring of enterprise-class network hardware. • Perform scheduled network audits while keeping a database of the info current. • 24/7 availability via phone or computer in case of production service outage. • Plan for and adjust to changing capacity needs as the company grows. • Assist in the design of infrastructure to support high-availability services.  10+ years experience in all aspects of network administration  5+ years of Linux systems administration experience  Startup experience is strongly desired • Bachelors degree in Computer Science or Equivalent experience Local Candidate Preferred • CCIE (Cisco Certified Internetwork Expert) preferred Specific Skills / Minimum Job Requirements / Qualifications: • Very strong network management and network security experience (layer 3 switching, routing, bridging, firewall management). • Strong communication and documentation skills needed to function at a high level with peers. • In-depth knowledge of TCP/IP and Ethernet protocols and standards (VLAN, OSPF, ARP, QoS, POE, Cabling standards, etc.) • Strong knowledge of Voice Over IP technology both at the software and network / hardware layers (asterisk, SIP, Telcom Hardware, etc.). • Strong Open Source / Linux software tools experience (nmap, iptables, snort, ethereal/wireshark, ipcalc, dig, tcpdumpm, traceroute, etc.). • Experience with high-availability production environments (load balancing, fail-over). • Strong secure network communications and encryption experience (SSH, PGP, SSL, VPN, etc.). • Very strong Linux systems administration skills (Debian and RHEL experience a plus). • Very strong open source software administration experience (Apache, Postgres, MySQL, etc.). • Experience with Linux virtualization a plus (specifically Xen).  Experience with supporting Java J2EE applications (VM performance, Tomcat configuration, mod_jk, clustering, etc.).  Experience with configuration and support of multiple platforms (Linux, Windows, Mac OSX).  Experience with integration of custom and third-party software products. • Strong shell scripting and some development skills (shell scripting, PHP, Perl, etc.). How much can I plan to earn? 80-100K. Or talk us into more if you have the salary history for a serious discussion. What are the next steps in moving forward? If you can hold off another year before trying out for the Longhorn basketball team, but think you are a slam dunk for this position, then shoot your resume on over. Movero cannot wait to hear what you are all about, what makes you tick, and watch you prove that we have found our ideal candidate! We look forward to hearing from you. ]]>

<![CDATA[One of the nation's largest and most recognized oil and gas corporations is looking for successful and experienced Desktop Support professionals who are equally experience from a Network Support standpoint as well. This is a contract opportunity that is set to run from now until next year (2009). Job Description - Desktop/LAN Network Support - Las Colinas, TX Need a person that can handle desktop support and basic voice-LAN network activities. Approximately 50% of time will be handling desktop support items and the other 50% spread over voice-lan network items. For Voice and Local Area Network support, person needs to have: * Knowledge of T568A and T568B color codes for horizontal cabling * Knowledge of color coding for fiber * Ability to test, troubleshoot and identify fiber using fiber laser light * Knowledge of 25 pair riser cable * Familiar with Cisco hardware (5000, 6500, 2900, 4000, 4506) * Ability to identify Nortel, and Avaya PBX systems * Experience with telephone line installations / terminations. * Able to trace cables with a toner and wand. For desktop support, person needs to be able to: * Perform duties as desktop / laptop support for Dallas Area Services * Excellent customer service skills required. * Must have experience supporting Lotus Notes 6 (archiving, installation, etc.) * Ability to troubleshoot Windows XP problems such as profile, registry, and blue screen problems * Knowledgeable supporting VPN dial up and high speed issues * Strong hardware troubleshooting skills on Dell workstations and laptops * Must have experience using Remedy 6.x. * Ability in troubleshooting printers (HP, etc.) * Must be able to diagnose Internet Explorer Issues * Blackberry experience a plus * Experience setting up conference rooms like connecting LCD Projectors, setting up presentation PC's, and safely securing cables to the floor * Willing to perform moves, adds, and changes of PC equipment * Ability to install and troubleshoot software issues. * Good troubleshooting knowledge of MS Office products required. * Must have good interpersonal skills, teamwork, and analytical abilities * May be required to travel 5-15% local DFW metroplex. ***If this seems like an opportunity you would be interested in then please reply to this posting with your most recent resume in Microsoft Word format along with your primary contact number. Thank you for your time and consideration -- you will be contacted as soon as possible to discuss this opportunity in further detail.*** ]]>

<![CDATA[Talented PMO Senior Analyst needed to bring a mission critical project in on time and on budget. You will be responsible for program reporting and coordination, time tracking, resource management, work quanitification, and overall communication to project stakeholders and budget tracking. Responsibilities: - Administer the budget and resource plans; analyze financials; identify capacity, spending trends, projections and exceptions, and provide meaningful reports of finances; gather and analyze financial and non-financial operational metrics in order to identify trends and exceptions and preprare reports - Serve as SME in budgeting, forecasting, and resource management; provide advice to management - Maintain accurate headcount, openings, requisitions, and organizational charts for employee and consultants - Manage space needs/ forecasts at multiple sites - Assist with daily operations and provide support as needed to the assigned IT organization - Ensure efficient operations for new hires and exiting of contracted staff - Prepare communication plan and related project status reports to key stakeholders and governance bodies (as appropriate) to provide project updates - Assist in identifying and managing overall project dependencies and ensure project deliverables stay on time, on target, and on budget. Qualifications - Bachelor's degree in business or related field preferred - Strong planning, presentation, analytical, and organizational skills - Experience with time tracking and project portfolio management and expense tracking systems - Exceptional organization skills; must be able to organize and manage multiple demands and competing priorities - Strong understanding of IT policies and practices - Strong with MS Office; MS Project; and a diagramming tool (e.g., Visio) - Project management experience in SDLC environment - Minimum 3 years experience in business management support services for an IT area ********* PLEASE SUBMIT YOUR RESUME TO LISA AT LMULLIN@BRAVOTECH.COM ***********]]>

<![CDATA[Need a exper. laptop and desk top repair person. Work in store and onsite. Call 972-783-9393]]>

<![CDATA[I have a client looking for a Helpdesk Analyst in N Dallas. The description is below: What shifts are you looking to staff? · 24/7 – 365 days a year · Unable to guarantee 40 hours *(32-35hrs) · Unable to guarantee which shift they will work What is the duration of the contract? · 3 months at least How is the interview process going to work (phone screen, face-to-face, etc.) · Face to face, we will send you an email with a time to schedule the interview · A map is attached What programs/hardware do they need to be strongest with? · Windows operating systems · Printers · Knowledge of servers and hubs desired What other skills are desirable? · Great Customer Service skills are EXTREMELY important Do you need a person trained in a specific Helpdesk software product? (Remedy, Magic, etc.) · We use HEAT as our ticketing software *are setting up interviews this week* If you are interested or know anyone that would be, please contact me at the information below. Austen Gentz Sapphire Technologies 972-702-0377 austen.gentz@sapphire.com]]>

<![CDATA[Essential Duties and Responsibilities include the following (Other duties may be assigned): 1. Monitoring, maintaining and tuning of local desktops and remote/field laptops. 2. Installing hardware and software to specification. 3. Support of printers, modems, individual backup devices, and desktop peripherals. 4. Support of desktop software. 5. Application support. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Educational and/or Experience a. Experience in the design, installation, management, tuning and support of local laptops, desktops, and desktop peripherals in a Windows networking environment. b. Experience supporting, configuring, and troubleshooting Windows desktop operating systems. c. Experience with Microsoft Office. d. Experience working in a phone support environment. e. Bachelors degree; direct professional experience may be substituted in lieu of degree. f. A+ , MCDST, or similar certifications desirable. 2. Other Skills and Abilities a. Must be able to take direction from multiple sources and balance more than one project at a time. b. Excellent written and verbal communication skills. c. Effective and efficient project management skills. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee frequently is required to walk. The employee is occasionally required to stand; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. ]]>

<![CDATA[Develops/reviews new or improved methods, facilities, test procedures, and associated documentation relating to the installation and engineering of equipment. Program manages business process and tool development and implementation to meet customer needs. Procure a resource to develop Network Monitoring procedures at the request of and in support of Deployment Services. The successful applicant will conduct research to develop effective and efficient network monitoring procedures with associated performance time assessments for use by the deployment organization. Once captured, these procedures will be placed into company standard methods documentation format utilizing Global Methods Introduction (GMI) processes. • Create and update technical documentation defining network monitoring procedures in support of company deployments. • Deliver documents in accordance with deployment organization business needs. • Perform lab and site verification with deployment primes to assess the usability of the procedures. • Knowledge and familiarity in the use of Frame Maker to develop documentation is required. • Knowledge and use of Excel, Power Point, MS Outlook, Clarify (Clear Quality), IDMS, Windows OS, and Unix OS is desired. • Working knowledge of one or more of the following solutions is desired: eBSC, 1xEV-DO, PMSC, CDMA Metro Cell, and VSE • Knowledge of cellular networks and how they operate is desired. • Measure, record, and deliver time standards information for Deployment Network Monitoring services. • Some travel to support documentation verification/validation may be required. • Shift work may be required for customer site validations. ]]>

<![CDATA[Esposito Securities, LLC is seeking a Junior IT Tech. Expert with Windows XP Expert with Microsoft Office HTML Hardware troubleshooting Software troubleshooting/installation Networking shares/permissions Website updates Windows Server 2003 a plus MS Exchange a plus Coursework in Computer Science or related a plus! ]]>

<![CDATA[Rockwall area computer service and consulting company is seeking a full time field technician to work between the hours of 9:00 a.m.-6:00 p.m., Monday through Friday for business and residential computer and network support (breakfix tech). Candidate Requirements: *Maintenance, repair & set-up of systems for business and residential customers *Set-up and install wireless networks and devices *Analyze and troubleshoot printing/networking issues *Implement operating system patches, hot fixes and updates as well as have an understanding of data recovery tools, virus protection and spyware removal *Knowledge of network implementation and design to include basic server administration, account configuration and active directory structure *Minimum of 2 years of computer and networking experience and must be proficient in two operating systems including Windows Vista/XP with server proficiency with 2000 or 2003 Server (Windows 95, 98 and DOS a plus) *Must have at least one current MCP Certification *A+, Network+ Certifications *Excellent communication skills and a professional demeanor are required *Valid Driver’s license and reliable transportation]]>

<![CDATA[As a regional systems integrator with major offices in the Dallas and Houston markets, this company delivers solutions that improve service levels, reduce overall cost of technology ownership, and help organizations to meet complex compliance requirements. Currently seeking candidates that meet the following Technical Requirements: 3 years experience in Break / Fix - Warranty Repair (HP, DELL) Must be DELL or HP Desktop certified A+ Certification required Minimal Travel: Must be willing to assist with occasional field computer installs. The successful candidate must have a strong work ethic, excellent customer skills, and dedication to quality work and reporting. Please submit your resume for consideration. ]]>

<![CDATA[The primary role of the Application Specialist position is to directly support Centricity Practice Solutions customers in the use of their Applications. The individual will actively participate in a fast paced environment and will assist the team in meeting goals. The candidate is required to have excellent customer service and communication skills, strong project management skills, a strong aptitude for troubleshooting technical issues, and the ability to comprehend written instructions with a basic understanding of formatting logic. This individual should strive to identify solutions with a continued focus on process improvement -Provide multilevel EMR Application Support -Provide multilevel Clinical Workflow support -Provide multilevel Clinical Application support including tools and features of the EMR solution (Encounter Form Editor , Medications Coding, MEL, Observation Terms and Kits, Orders and Problems, Formulary Editor and Formularies, Crystal Reports, Data Symbols, Protocols Basic Qualifications: -Minimum 2 years experience of medical office management and practice management software systems -Minimum of 2 years EMR experience in a clinic/hospital or customer service environment -Clinical knowledge and understanding of ICD-9 Codes, CPT Codes, Clinical Content (Form Editors), Crystal Reports, etc--Demonstrated experience managing customer issues and concerns in a professional and customer focused manner-Demonstrated Healthcare knowledge specific to claims, state/federal-billing requirements. High school diploma / GED -Strong problem solving and troubleshooting skills -Resolve application issues and requests including: advising clients on suggested use of applications based on office work flow; creating and editing reports, including standard, revised, and custom reports as well as creating and troubleshooting application issues -You must be willing to take a drug test -You must be willing to submit to a background investigation, including for example, verification of your past employment, criminal history, and educational background -You must be legally authorized to work in the United States without work sponsorship at the time of hire -Must be willing to work out of an office located in Plano, TX ]]>

<![CDATA[JESCo - Jamison Electric Service Company, inc is in search for experienced and entry level Service Electricians to respond to our high volume of service calls. We work on a large number of residential electrical calls all over the country since 1986. As part of this fast growing company, you will have the opportunity to expand your experience and the ability to grow with in the company in supervisor and leadership roles. Candidate must be within 15 miles of Dallas. APPLY HERE: <a href="http://jesco.net/Employment.asp#top" rel="nofollow">http://jesco.net/Employment.asp#top</a> ]]>

<![CDATA[Our client in North Dallas is looking for Service Desk/Help Desk candidate. The shift will be a 12-9 Monday-Friday or 10-7 Monday-Friday; no weekends. The hours are subject to change. This is a 90-contract to hire position. This is a HIGH volume call center environment! This is not a hands on position. The main responsibilities are troubleshooting (over the phone support) VPN, Network Issues and Microsoft Products. •STRONG skills in trouble shooting VPN (in a call center) •STRONG skills in trouble shooting Networking Issues (over the phone; call center environment) •Call center experience is a MUST •Experience in troubleshooting (supported); Outlook, Excel, and Word •Must be able to pass a back ground check •Worked with an Exchange server •Must be able to pass the pre-screening questions If you feel like this is a good fit for you please email your resume to slmoore@rightstaffinc.com. This is with a great company, and great benefits! This company will also pay for certifications and training. If you are looking to further your career in the IT field then this is an opportunity you can not pass up! They only promote with in and they have career advancement. Stacy Moore RightStaff, Inc. 214-953-0900 phone 214-615-6932 direct line 214-615-6030 fax slmoore@rightstaffinc.com www.rightstaffinc.com ]]>

<![CDATA[Our client in North Dallas is looking for Service Desk/Help Desk candidates. This is for an Over Night and Weekend Shift; 2 nights during the week and then day time hours Saturday and Sunday. The hours are subject to change. This is a 90-contract to hire position. This is a HIGH volume call center environment! The main responsibilities are trouble shooting calls from users who are already extremely proficient in Microsoft Office Products. • STRONG skills in trouble shooting Microsoft Office Suite • Experience in troubleshooting (supported); Outlook, Excel, and Word • Proficient in troubleshooting VPN • Must be able to pass a back ground check • Worked with an Exchange server • Must be able to pass the pre-screening questions If you feel like this is a good fit for you please email your resume to slmoore@rightstaffinc.com. This is with a great company, and great benefits! This company will pay for certifications and training. If you are looking to further your career in the IT field then this is an opportunity you can not pass up! This wonderful company only promote with in and they have career advancement opportunity. Stacy Moore RightStaff, Inc. 214-953-0900 phone 214-615-6932 direct line 214-615-6030 fax slmoore@rightstaffinc.com www.rightstaffinc.com ]]>

<![CDATA[Based in Dallas, as part of our Sales team and in close cooperation with our customer service department, your main responsibility is to conduct outbound customer calls, and qualify the outbound leads for US sales. More specifically, your duties will consist of: - Contacting prospect to qualify their needs; - Provide customers with product information; - Documenting all relevant information in our Customer Relation Management (SalesLogix) program while ensuring the integrity of the CRM database; - Coordinating follow-up of sales opportunities; - Responding to customer enquiries and requests in a timely and professional manner; - Participating in the continuous improvement of our customer service quality; - Work closely with the US sales team in identifying key opportunities for follow up and in developing an outbound calling plan for each sales region; - Provide follow up activity for leads generated at trade shows and industry events; - Support new product marketing efforts with focused customer calling campaigns. You will also be required to perform any other task related to this position. REQUIRED SKILLS - Technical background in Optics or Telecommunication - Sales background