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Jobs - Technical Support classifieds in detroit

<![CDATA[The scope of the position is: - Specification of new PCs and PC equipment. This includes dealing with outside vendors to get rates as well as producing orders for approval by Management. - Installation of new PC equipment as well as re-installation of existing hardware. This includes installation of hardware as specified by company policies and the user, as well as network configuration and the company domain. Interface with corporate MIS is needed as part of this function. Experience/Skills Needed: - Background with installation and trouble shooting of PC based computers, peripherals, and software in a Microsoft Windows environment. Experience should include systems running Windows XP and later, both for Client and Server versions of the Operating System, as well as Linux. - Ability to identify and resolve problems in a timely manner. - Good oral communication skills. - Ability to work independently with nominal supervision.]]>

<![CDATA[Description CMIT Solutions is the premier IT services franchise in the US. Our goal is to be the preferred IT business partner of small to medium sized businesses by providing a range of services and solutions – from installation, system maintenance and support to disaster recovery and training. CMIT Solutions is currently seeking knowledgeable Network Technicians to help us support and develop clients in the Birmingham, Bloomfield, Pontiac, Waterford, Auburn Hills area. Responsibilities will be to assess, support, design, install, troubleshoot and maintain client Microsoft based environments. Experience • A self-starter with proven computer and networking capabilities • 3-5 years business experience assessing, designing and maintaining client networks for small business • Strong knowledge of WAN, LAN, TCP/IP, Firewalls, Routers, Switches and troubleshooting these devices • Strong knowledge of PC/server hardware and software • Strong knowledge of Microsoft Exchange, SQL and Sharepoint • Expert knowledge of Microsoft Windows XP, Microsoft Vista, Windows 7 Operating Systems • Strong knowledge of Windows Server 2003/2008 • Experience using Microsoft Office Products • Experience with Lotus Notes application set-up and problem resolution a plus. Required Skills • Excellent people skills • Good verbal and written communication skills • Excellent trouble-shooting skills • Ability to project a positive service attitude • Ability to develop rapport and present and promote products and services to potential clients/partners • Ability to assess technology needs/requirements and develop a solution to meet them Certifications Industry certifications a plus, but not a requirement for this position. Network Technicians are required to read and understand all company marketing and promotional materials as they relate to the sales of the company's services and products. THIS IS A PART-TIME OR CONTRACT POSITION. ]]>

<![CDATA[Technical Support Representative This inbound Consumer Care and Support position is a front line Call Centre role using a computerized information system. The Consumer Care Agent provides detailed information and case resolution. Call types include inquiries on personal calling issues, billing, fullfillment and other general inquiries. Contact is generally inbound and may have an outbound call back component. Responsibilities: -Advanced troubleshooting of wireless broadband, IP services, personal computers, wireless routers, wireless modems, email and web services on customer’s software and hardware. -Work effectively with team members to provide exceptional support for customers as well as internal clients. -Astonish customers with friendly, fast, professional and knowledgeable customer support. -Accurately track customer issues and resolution while proactively identify trends. -Work within set key performance measurements defined by the leadership team. Position Requirements -Strong verbal and written communication skills -Polite and professional demeanor -Ability to quickly adapt to a dynamic environment and new technology of wireless broadband -Excellent general customer service skills and a demonstrated technical aptitude -Desire to exceed customer expectations and build a world class reputation for customer support -General knowledge of personal computer hardware and software, Microsoft applications PC and Macintosh systems -Experience with wireless routers, PC security/firewall software is beneficial but not required. -Past customer service experience required Successful candidates will possess the following: Basic TCP/IP knowledge including: -Ping | Tracert | DNS resolution | ipconfig -Ability to troubleshoot inbound and outbound customer calls Including: -No radio signal |Computer setup | Identify and resolve Spyware and virus infected computers -Basic networking knowledge -Domain hosting, transfer and management experience -Email setup -Billing questions Experience configuring email clients including: -Outlook Express -Outlook 2000 -Outlook 2002 -Outlook 2003 -Netscape -Eudora -Thunderbird Additional Comments: Other duties may be assigned Hours of Operation: Monday - Sunday 9am - 12am Full and Part Time positions available TO APPLY, PLEASE VISIT OUR WEBSITE: <a href="http://www.minacs.adityabirla.com" rel="nofollow">http://www.minacs.adityabirla.com</a> NO PHONE CALLS PLEASE]]>

<![CDATA[Looking for an experienced Field Service Engineer for multiple brands of CMM’s. Must be willing to travel. Will provide calibration training to someone with strong technical mechanical / electronic repair skills and can prove abilities to program PCDMIS, CAPPS and Mitutoyo CMM software. Email or fax resume to 248-246-6473]]>

<![CDATA[The chosen candidate will: - Troubleshoot reported problems - Upkeep status on open tickets - Build, upgrade, and configure desktop devices - Track hardware and software changes - Assist with the management of hardware devices and software licenses - Give basic LAN administration under the direction of the managing administrator Requirements: - Associates Degree or commensurate experience - Communicate and work effectively in a team environment - Possess to be on the phone]]>

<![CDATA[We are searching for best-in-class client-side support personnel to assist our growing presence. They will offer quality hands-on technical support to internal customers through all available channels while exceeding their expectations at every opportunity. The successful Technician will be extremely customer focused and motivated by team success. You will need a keen eye for recognizing inefficiency and take the initiative to simplify processes for their clients. You will not be afraid to relentlessly escalate and consistently raise the bar for skill and client service. You will be innovative, energetic, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will be committed, flexible, and have demonstrated the ability to maintain high levels of productivity whilst working alone. Qualifications: - Formal training, classwork and/or degree is preferred. - Strong communication and business skills are needed to ensure a high level of customer satisfaction.]]>

<![CDATA[The Bluetooth System Specialist is responsible for specifying requirements, execution and evaluation of designs, analysis, development, testing and control of major engineering projects where creativity and initiative are involved as well as a high level of independent judgment. Exercises technical direction over other engineers or engineering support personnel and may have work direction responsibilities over a group with specific engineering objectives. Consults with supervisor as required. • Develop Global Engineering requirements for Consumer Electronic Device Connectivity technologies such as Bluetooth, USB, WiFi, telematics etc • Act as Subject Matter Expert (SME) for above systems to the rest of the GM community • Support tier 1 and 2 development of these technologies into GM products • Build and maintain relationships across the CE Device Community ecosystem including tier 1's, chipset vendors, phone manufacturers, software framework providers, etc • Interface with portable phone manufacturers, network carriers and others to develop and lead interoperability validation plans • Support and/or Lead activities related to customer outreach and education for these technologies and their respective use cases • Generates technical solutions for current, new and major programs • Provides technical leadership for advanced technology development • Performs complex design analysis • Develops engineering designs (including subsystems) • Implements engineering changes • Specifies and balances system requirements • Plans and implements test and/or development programs • Releases parts and subsystems for production • Communicates, coordinates, and consults with engineering departments and customers • Stays abreast of new technology and competitive products • Travels as required Qualifications • Minimum: 3-5 years of experience in deployment, specification, or standards development of consumer device connectivity related technologies (Bluetooth, WIFI, USB, telematics, infotainment etc). (Preferred 5-7 years) • Minimum: Exposure to automotive electronics systems design including infotainment and telematics (Preferred 3-5 years working experience) • Required demonstrated success in a fast pace results oriented engineering development • High level of oral and written communication skills • Understanding of engineering theory and principles of operation of mechanical/electrical mechanisms • Exhibits appropriate interpersonal styles and communication methods to work effectively a with business partners to meet mutual goals, including building and maintaining mutually beneficial business and networking relationships, both informal and formal • High level analytical ability where problems are unusual, complex or ambiguous • High level of interpersonal skills to work independently and effectively with others Education and/or Training Required: Bachelor of Science Electrical Engineering (BSEE) or related technical field (Computer Science, Software Development, etc) Preferred: Master of Science Electrical Engineering (MSEE) or related technical field and experience with and/or contributory membership in standards development in consumer device connectivity technologies ***************To apply for this position please do so directly at: <a href="http://www.aplitrak.com/?adid=ZXJpYy43MjIwNC4yOTE2QHNldmVuc3RlcHJlY3J1aXRpbmcuYXBsaXRyYWsuY29t" rel="nofollow">http://www.aplitrak.com/?adid=ZXJpYy43MjIwNC4yOTE2QHNldmVuc3RlcHJlY3J1aXRpbmcuYXBsaXRyYWsuY29t</a> ]]>

<![CDATA[OnStar is more than just technology. It's about using technology to help you. We're working to help make your life and those who ride with you safer, easier and more productive. Description The Test Lead is responsible for managing the Testing efforts for software release(s) in the OnStar IT organization and providing oversight and management of the test supplier. Primary focus areas are working with business users, development teams, testing teams and release teams to design and develop the test plan, schedule and cases to ensure appropriate test coverage for the identified requirements. Also responsible for test execution in the System Integration environment and coordinate the testing effort in the UAT environment. Responsibilities: • Develop and implement test plans and schedules. • Manage and monitor all test activities for a specific software release from project initiation through production deployment • Ensure test management milestones are met by all groups • Responsible for providing overall point of contact for testing • Manage test-level issues and risks • Oversee exit/entrance criteria and signoffs which demonstrate adherence to process and quality assurance • Create and provide status reports • Work with each development team to manage and execute System Integration Testing • Work with business partners to develop implementation schedules and coordinate/manage User Acceptance Testing • Manages execution of project testing procedures and creating testing deliverables, especially for acceptance testing • Manages the creation of test plans and test scripts • Ensures testing team involvement in reviewing requirements for the assessment of the testing effort • Manages the identification of test cases, maintaining of traceability to requirements • Manages the identification of test cycles and test data • Manages the development of test schedules • Manages test execution • Manages the identification of defects, issues and concerns encountered during testing • Manages the defect reports and status during test cycles. • Manages the expected results to actual results review process and investigates and resolves discrepancies • Manages the regression test efforts • Gathers and interprets complex quantitative or qualitative data • Handles a variety of recurring and non-recurring or special assignments • Informs staff activity or unit of developments as required • Makes presentations to all levels of management • Develops new and evaluates existing unit or Corporate policies and procedures • Establishes a course of action to accomplish completion of the job and/or project • Coordinates input from internal/external customers to better understand customer needs and/or perceptions • Keeps abreast of current product developments and trends in areas of expertise Actively identifies new areas for learning and takes advantage of learning opportunities Qualifications Basic Skills Required: • 3 - 5 years combined experience in functional and non-functional testing (experience with HP Quality Tools) • 5 - 7 years technical experience in Information Technology • Bachelors Degree (BS) in Computer Science, Management Information Systems, Information Technology or related Technical Degree • Strong ability to manage numerous issues simultaneously • Ability to interact effectively with a variety of contacts/relationships • Good communication skills • Passion for quality • Ability to deal with ambiguity • Ability to drive issues to resolution • Accepts changes in the customer environment, organizational structure, direction or priorities • Strong teamwork and interpersonal skills • Strong written and oral communication skills • Strong analytical skills • Must have experience managing remote resources • Experience implementing testing processes/methodology in large, complex, diversified, global organizations • Experience running cross-team projects • Experience with all types of major system development and deployment projects, especially using COTS solutions • Experience in the various types of testing (unit, integration, system, user acceptance, performance/volume/stress, functional and non-functional) preferred • Expertise in standard concepts, practices and procedures within the testing management domains • Possesses a robust set of contacts across the testing practice industry *****************To apply for this position please do so directly at: <a href="http://www.aplitrak.com/?adid=ZXJpYy4wMDU4Ni4yOTE2QHNldmVuc3RlcHJlY3J1aXRpbmcuYXBsaXRyYWsuY29t" rel="nofollow">http://www.aplitrak.com/?adid=ZXJpYy4wMDU4Ni4yOTE2QHNldmVuc3RlcHJlY3J1aXRpbmcuYXBsaXRyYWsuY29t</a> ]]>

<![CDATA[We are looking to hire a highly motivated Technical Support Specialist to support their internal Technical Support Service. This individual will be part of the Network Support Team and responsible for numerous Networking, Infrastructure and Troubleshooting remediation for aTS clients. Experience with Blackberry Synchronization is highly desirable. LAN/WAN support is needed. This position would best suit an individual who can hit the ground running and work well both within a team or independently. Candidates also must be professional in nature and have strong communication skills.]]>

<![CDATA[Real Estate Office is looking for an IT Savvy/Receptionist that can work weekends. Needs to be very knowledgable in Microsoft Word, Excel, Power Point & Publisher. Person would need to greet people and also assist agents with IT needs.]]>

<![CDATA[I have two small projects and I am looking for someone with experience in programming an Automation Direct PLC 305/350 and/or a C-More Touch Screen. If you have expertise in this please contact me.]]>

<![CDATA[Job Title: HW/SW Technician Job Duration: Open-ended, 40 hours/week Job Location: Detroit/MI Job Description: 1. Perform hardware and software desk side support 2. Installing, maintaining and repairing company and multi-vendor systems which include hardware, software, networking products, and operating systems and virus remediation 3. Ensure customer satisfaction by advising customers on preventative maintenance and configurations which may impact product performance 4. May diagnose and resolve product performance problems and warranty support requests 5. IMAC (Install, move, add and change) activity Required Skills: 1. A+ certified 2. AS400 experience and Dell certifications are a plus! Additional Information: 1. Must be able to pass a drug and background screening 2. Must have reliable transportation (will be driving own vehicle will get reimbursed for mileage) 3. Will drive no more than 100 miles/week ]]>

<![CDATA[We are seeking to hire a highly motivated Technical Support Specialist to support their internal Technical Support Service. This person will be part of the Network Support Team and responsible for numerous Networking, Infrastructure and Troubleshooting remediation for aTS clients. Experience with Blackberry Synchronization is highly preferred. LAN/WAN support is required. This opportunity would best fit an person who can hit the ground running and work well both within a team or independently. Candidates also must be professional in nature and have strong communication skills.]]>

<![CDATA[Small business looking for full time general labor to help our on-site IT staff. Reliable transportation is a must. Job hours require flexibility to meet our customers needs. Light lifting(0-75lbs) is required for this job. Must be accurate, punctual, and able to follow direction. Knowledge of PC hardware and windows a plus. Opportunity for growth with additional training and experience. $10/hour Send resume and email with response]]>

<![CDATA[We need local field PC/Mac tech support experts to represent our company and provide excellent service to our customers. This is an independent contractor position- tech is responsible for tools, transportation, gas, and other expenses. Techs are compensated for time on-site and parts purchased for customers. Duties: • Technician will apply skills described above in resolving clients’ issues • Troubleshoot software mentioned in addition to enterprise applications for specific industries • Troubleshoot hardware • Troubleshoot network issues • Call client’s vendors for warranty and troubleshooting issues Software / Technical Skills: • Office suite; Word, Excel, & Outlook, etc • Configuring email accounts using Outlook and Outlook Express • In depth knowledge and usage of Windows operating systems (to include 07) • TCP/IP • Savvy with search engine techniques • Routers, WAPs, Wireless, and other networking devices • Antivirus programs: Symantec/Norton, MacAfee, AVG, Panda, etc. • Spyware / adware removal tools • 3 years minimum full-time experience providing tech support • Preferred certifications- A+; MSCSE, MSDBA, MSCSA Non Technical Requirements: • Great interpersonal & communication skills • Strong customer services focus • Attention to detail • Able to quickly learn new skills and adapt to new challenges • Responsible: “no excuses” attitude • Reliable transportation • Must have proven track record in company other than one self owned/operated • Must be able to drive a minimum of 25 miles from your home if needed • Must be able to provide 3 professional references (non-relatives) • Valid government issued ID • Pass a background check • Access to a webcam for an initial video conference Compensation: *$25/hr for time spent at client sites; and commission* Email your resume and a cover letter. Please do not modify the subject line of this ad, otherwise your resume may not be read. Also please answer the following questions in your email: 1. Days & Hours of availability to perform jobs 2. Do you work on PCs, Macs, or both? 3. The maximum driving miles you're willing to drive to jobs from your zip code. Must drive a minimum of 25 miles from your home if needed. ]]>

<![CDATA[We are looking for cream of the crop client-side support personnel to assist our growing presence. They will offer quality hands-on technical support to internal customers through all necessary channels while exceeding their expectations at every opportunity. The successful Technician will be extremely customer focused and motivated by team success. You will need a keen eye for recognizing inefficiency and take the initiative to simplify processes for their clients. You will not be afraid to relentlessly escalate and consistently raise the bar for talent and client service. You will be innovative, enthusiastic, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will be committed, flexible, and have demonstrated the ability to maintain high levels of productivity whilst working alone. Requirements: - Formal training, classwork and/or degree is preferred. - Strong communication and business skills are necessary to ensure a high level of customer satisfaction.]]>

<![CDATA[-Help desk assistance -Desktop, printer, laptop, and network troubleshooting -Remote technical help -Remote application installation -Problem solve issues with desktops printers]]>

<![CDATA[Program and operate electronic component placement machine. Accociate Degree in Electronic Technology is preferred. Ability to identify surface mount electronic components is a must. Knowledge of MS Windows and MS EXCEL spreadsheet operation is needed. Please forward resume and references to: mark@shainc.net]]>

<![CDATA[We currently have an opening for an intern to support the IT function for a 3-month period beginning in mid-October. This internship will cover work in the following areas; 1. Audio/Visual conference support 2. Non-Linear Editing on the following systems a. Avid Media Composer b. Apple Final cut Pro 3. Premiere Pro CS4 4. Photography 5. Patient Television Support 6. Video Production (small scale mostly, but some occasional larger projects) Will consider candidates interested in part-time (20 hours per week) or full-time (40 hours per week). This will be paid as a contractor and will receive a 1099 for tax purposes. ]]>

<![CDATA[The extent of the position is: - Specification of new PCs and PC equipment. This includes dealing with outside vendors to get rates as well as producing orders for approval by Management. - Installation of new PC equipment as well as re-installation of existing hardware. This involves installation of hardware as specified by company policies and the user, as well as network configuration and the company domain. Interface with corporate MIS is necessary as part of this function. Experience/Skills Needed: - Experience with installation and trouble shooting of PC based computers, peripherals, and applications in a Microsoft Windows environment. Knowledge should include systems running Windows XP and later, both for Client and Server versions of the Operating System, as well as Linux. - Ability to troubleshoot in a timely manner. - Good oral communication skills. - Ability to work independently with minimal supervision.]]>

<![CDATA[Our customer has a growing IT team and has various roles to fill that offer outstanding salary, great perks and many other exciting perks that makes it fun to go to work! Under direct supervision the Help Desk Professional will offer help to all designated entities, which will include, but not be limited to, the following responsibilities: - Receive and respond to customer requests to identify, troubleshoot, and resolve computer operating system, application and hardware issues - Interacting with customers, answering questions and respond to special requests - Log all customer interactions into tracking database - Work alongside with other divisions such as application support and/or technical services and hardware/software vendors to solve hardware/software issues, on-line processing or application problems as directed For more information, please send a request mail for further details.]]>

<![CDATA[We are an expanding company in the Metro Detroit area, who is currently looking for a few experienced A/V technicians to come out and sub-contract on a 1099 basis. The sub-contracting may be temporary, and could open up to a full-time job with many perks and benefits. Currently, we install, service, and sell Pro-Audio, Pro-Video, Surveillance Systems, Intercoms, Web-Casting services. If you are experienced, than let us know your credentials with an attached resume. Our hourly pay varies, but is anywhere between $11.00 - $25.00 per hour. We usually provide lunch, bonuses, and a great working environment. A lot of our work is done within houses of Worship so we do require people of a good, and honest character.]]>

<![CDATA[Job Description Provide remote support to users for network and desktop hardware and software problems. Take calls from users, diagnose PC problems, and recommend and/or implement desktop resolutions. The Help Desk Specialist is responsible for providing PC desktop support in an SMB environment. Candidate must have experience with analyzing, diagnosing, resolving technical problems, customer requests and requirements in the following areas: network connectivity, Windows client, electronic messaging, administering, patching, upgrading, installing and maintaining Windows XP, Vista and Windows 7 desktop applications, online backups. Enter all information in PSA and work with back office support to resolve issues. Provide remote support to users for network and desktop hardware and software problems. Take calls from users, diagnose problems, and recommend and/or implement solutions. Position may lead to full time employment opportunity ***This position is part time. *** 24-32 hrs a week Education Requires a High School diploma Experience 2-4 years of experience ]]>

<![CDATA[Looking for experienced R-HVAC Tech(s) with at least five (5) years in Servicing Commerical Equipment. Tools and Vehicle required. License candidate preferred. Sub-Contractor needed for several projects. Please contact Mad Dash for more information on Job Posting: 1-877-340-3274 ext. 1230]]>

<![CDATA[Immediate opening for long term contract opportunity in Detroit, MI city limits. Requires an A+ certification, a reliable vehicle and at least 2 years of hands on technical support experience. Must be comfortable driving within the city limits of Detroit and being reimbursed for mileage. If this sounds like a position you would like to discuss further please forward me an updated copy of your resume. Rate: $12/hr. plus mileage Details of job description are below: Guided responsibilities for installing, maintaining and repairing company and multi- vendor systems which include hardware, software and networking products as well as operating systems. Installs and optimizes HW/SW/Networking product and configurations at customer sites. Ensures customer satisfaction by advising customers on preventative maintenance and configurations which may impact product performance. Takes responsibility for potential or desired follow-up services (Sales/Systems Engineering) or problem escalation. Supports and observes installations being performed by experienced field-engineers. Entry level position. Responsible for installing, maintaining and repairing company and multi- vendor systems which include hardware, software and networking products as well as operating systems. Installs and optimizes HW/SW/Networking product and configurations at customer sites. May diagnose and resolve product performance problems. Ensures customer satisfaction by advising customers on preventative maintenance and configurations which may impact product performance. Takes responsibility for potential or desired follow-up services (Sales/Systems Engineering) or problem escalation. Maintains a functional understanding of company service solutions. ]]>

<![CDATA[Due to continued growth, we’re looking for new knowledgeable experienced IT staff members, including but not limited to: Application Architects Developers Technical Project Managers Business Analysts QA Analysts/Testers Customer Service Specialists Network Engineers SAP Consultants Java/J2EE Developers Please send your resume with contact information to: Danielle.Jeter@hp.com]]>

<![CDATA[Roush Industries Job Posting August 30, 2010 – September 13, 2010 Part-time IT Desktop Technician Roush supplies comprehensive, integrated development services and provides customers with support that fuses technology and engineering. From design through prototyping, testing and manufacturing, we take our customers' visions from the sketch pad to production. We're focused, efficient, and we deliver. With over 2000 employees in more than 40 facilities across the United States, and interests around the world, Roush solves customers’ problems and provides significant support to the automotive, performance products, military, entertainment, life sciences, alternative fuels and consumer products industries. We are focused on performance, driven by technology, and committed to our customers’ success. If you’re only happy when your customers are happy, we want you on our team. Visit our website: www.roush.com Are you looking to gain more experience in the area of IT? If so, this may be a perfect position for you. We need someone to install and configure new hardware and software, and provide technical support to users and customers. We are looking for someone that is available to work 20 to 30 hours during the week. This position is located in Livonia, MI. Requirements: • High school diploma or equivalent. • Minimum 1 year of computer desktop building, training, or troubleshooting experience. • Experienced in installation and troubleshooting all currently supported Window operating systems. • Experienced in installation and troubleshooting all currently supported versions of Microsoft Office. • Strong written and verbal communication skills. • Able to take direction and work independently. • Excellent time management skills and strong attention to detail. Preferred Skills: • Associate’s degree or equivalent work experience. • Ability to research and understand technical documentation and able to understand how to apply various technical resources. You must refer to this posting to be considered. Send resume by September 13, 2010. AA/EEO Send updated resume and salary requirements to Amanda Asher, Email: Careers@roush.com Visit our website: www.roush.com ]]>

<![CDATA[Adobe Dreamweaver instructor to teach adults how to develop a website, one night a week in Sterling Heights, Michigan. Class start this Fall semester, the first week in October Instructors must have experience working with Dreamweaver. College education helpful, but not necessary. Send your resume and cover letter to E-mail address office@cartraining.com or fax to 248-628-2785. Please give links to examples of your work. If you wish more information about these classes please go to the Computers Assisted Resources (C.A.R.) web site at www.cartraining.com or call 248-628-0844. ]]>

<![CDATA[We are searching for cream of the crop client-side support personnel to support our growing presence. They will offer quality hands-on technical support to internal clients through all available channels while exceeding their expectations at every chance. The successful Technician will be extremely customer focused and motivated by overall success. You will need a keen eye for recognizing inefficiency and take the initiative to simplify processes for their clients. You will not be afraid to relentlessly escalate and consistently raise the bar for talent and client service. You will be innovative, energetic, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will be committed, adaptable, and have demonstrated the ability to maintain high levels of productivity whilst working alone. Qualifications: - Formal training, classwork and/or degree is preferred. - Strong communication and business skills are needed to ensure a high level of client satisfaction.]]>

<![CDATA[Our customer has a growing IT staff and has multiple roles to fill that offer excellent salary, great benefits and many other exciting perks that makes it fun to go to work! Under direct supervision the Help Desk Professional will give help to all designated entities, which will include, but not be limited to, the following responsibilities: - Receive and reply to customer requests to identify, troubleshoot, and resolve computer operating system, application and hardware issues - Interacting with customers, answering questions and responding to special needs - Log all customer interactions into tracking database - Work alongside with other divisions such as application support and/or technical services and hardware/software vendors to resolve hardware/software issues, on-line processing or application problems as directed For more information, please send a request mail for further details.]]>

<![CDATA[-Help desk assistance -Desktop, printer, laptop, and network troubleshooting -Remote technical help -Remote application installation -Troubleshoot issues with servers printers]]>

<![CDATA[We are searching for cream of the crop client-side support people to support our growing presence. They will offer quality hands-on technical support to internal customers through all available channels while exceeding their expectations at every chance. The successful Technician will be extremely client focused and motivated by team success. You will require a keen eye for recognizing inefficiency and take the initiative to simplify processes for their customers. You will not be afraid to relentlessly escalate and consistently raise the bar for talent and customer service. You will be innovative, energetic, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will be dedicated, flexible, and have demonstrated the ability to maintain high levels of productivity with minimal supervision. Requirements: - Formal training, classwork and/or degree is preferred. - Strong communication and business skills are necessary to ensure a high level of client satisfaction.]]>

<![CDATA[The chosen applicant will: - Troubleshoot reported problems - Upkeep status on open tickets - Build, upgrade, and configure desktop devices - Track hardware and software changes - Assist with the management of hardware devices and software licenses - Provide basic LAN administration under the direction of the managing administrator Qualifications: - Associates Degree or commensurate experience - Communicate and work effectively in a team environment - Possess to be on the phone]]>

<![CDATA[-Help desk support -Desktop, printer, laptop, and network troubleshooting -Remote technical help -Remote application installation -Troubleshoot issues with servers printers]]>

<![CDATA[ Certified mechanic for truck and trailer, DOT inspection certified, brakes, A/C etc. Need your own tools. Please send your resume. ]]>

<![CDATA[The extent of the position is: - Specification of new PCs and PC equipment. This includes dealing with outside vendors to get quotations as well as writing orders for approval by Management. - Installation of new computer equipment as well as re-installation of existing hardware. This involves installation of both hardware and software as specified by company policies and the user, as well as connection to the network and the company domain. Interface with corporate MIS is required as part of this function. Experience/Skills Necessary: - Experience with installation and trouble shooting of PC based computers, peripherals, and applications in a Microsoft Windows environment. Knowledge should include systems running Windows XP and later, both for Client and Server versions of the Operating System, as well as Linux. - Ability to identify and resolve problems in a timely manner. - Good written communication skills. - Ability to work independently with minimal supervision.]]>

<![CDATA[We are looking to hire a highly motivated Technical Support Specialist to support their internal Technical Support Service. This individual will be part of the Network Support Team and accountable for numerous Networking, Infrastructure and Troubleshooting remediation for aTS clients. Knowledge of Blackberry Synchronization is highly desirable. LAN/WAN support is needed. This opportunity would best suit an person who can hit the ground running and work well both within a team or independently. Candidates also must be professional in nature and have strong communication skills.]]>

<![CDATA[Sony Style stores give you a front row seat to see Sony United at work. Here, we bring consumers face to face with innovation and allow them to experience the magic of our products first-hand. They can hear Sony Music and see Sony Pictures content in amazing quality through our newest technologies. As the face of Sony, it will be your job to explore our innovations every day, share your passion with our customers, and in the process create experiences that breed life-long Sony fans. You'll love your job, and you'll have a bit of fun, too. As a Backstage Customer Support Technician I, you will focus your attention on providing World Class Customer Service to all customers who enter the store by fulfilling customer needs. This position requires an individual capable of working on problems of moderate scope where analysis of situations or data are necessary. The Backstage Tech must be able to exercise judgment within defined procedures and practices to determine appropriate action. This individual must be capable of troubleshooting hardware and software problems by telephone or in person and identify the failed hardware component when necessary. In this position Backstage Customer Support Representatives may perform services for customers including but limited to: Sales support Answer technical questions related to Desktops and IT products Troubleshoot hardware and software problems and basic set-up Data migration System Boost (training will be provided) Provide training to customers on various topics (training will be provided) Memory/HD upgrades Associate's degree with one year experience in PC hardware repair and troubleshooting. In lieu of Associate's degree, must have a high school diploma or equivalent and a minimum of three years of experience Must be able to troubleshoot problems while customers are present and possess the ability to explain technology to non-technical people Proven ability to troubleshoot problems related to peripheral devices used with Sony computers (especially network setup) required Retail sales experience is preferred In depth knowledge of Sony Notebooks, Desktops and IT products with a MCSE and A+ certification preferred The ideal candidate will be a results-driven, team player with a positive attitude who is also an excellent communicator/listener with the motivation necessary to meet customer needs The ability to work a flexible schedule, including nights and weekends, is a must This position requires ladder climbing (up to 20 feet), the ability to stand for long periods of time and the ability to lift 50 pounds with or without reasonable accommodation Must be 18 years of age To Apply: Please go directly to www.sonyjobs.com. Select the Career Opportunities Section, and click the link to this position (21698), from the list of available job opportunities. If you are new to www.sonyjobs.com, select "I am a new user - Create a Profile,” and follow the instructions. If you have supplied your profile/ resume on our system in the past, simply enter your user name and password to continue. ]]>

<![CDATA[The selected candidate will: - Troubleshoot reported problems - Upkeep status on open tickets - Build, upgrade, and configure desktop devices - Track hardware and software changes - Help with the management of hardware devices and software licenses - Give basic LAN administration under the direction of the Senior administrator Qualifications: - Associates Degree or commensurate experience - Communicate and work effectively in a team environment - Possess to be on the phone]]>

<![CDATA[Job Description: Secure Check Cashing Inc is seeking highly motivated, experienced in-house technician to maintain and support our check cashing suite of software, develop and monitor internal network systems, and provide technical support to customers. This employee must speak Enlgish and Spanish. Must Demonstrate: • Positive attitude and professional integrity • Knowledge of computer hardware, software and peripherals • Aptitude to support infrastructure and peripherals • The ability to learn functions, operations, and technology related to Secure Check Cashing business and administrative applications • Effective techniques for explaining technical concepts and procedures to non-technical users Responsibilities: • Work cooperatively with other technical staff and sales personnel • Maintain Secure Check Cashing internal networks • Install, assemble and configure computers, monitors, network infrastructure and peripherals • Troubleshoot problems with check cashing computer systems, including troubleshooting hardware and software, e-mail, network and peripheral equipment problems; make repairs and corrections where required • Act as a technical resource in assisting users to resolve problems with equipment and data • Maintain customer satisfaction throughout all customer interactions Notes: • Competitive hourly compensation • Will accommodate a student’s schedule Secure Check Cashing Inc (www.securecheckcashing.com) is a recognized industry leader in providing financial security through the use of biometrics for financial service providers. Over the past 13 years, Secure Check Cashing Inc has earned a reputation for excellence within this and related industries. ]]>

<![CDATA[ Essential Duties and Responsibilities Resolves IT related issues including but not limited to: * user administration, software and hardware requests, application troubleshooting, printer configurations, etc. * system issues, network and system outages, VPN issues, software compatibility issues, etc. * Escalates, when necessary, support issues to appropriate area. * Maintains records and follows outstanding problems until resolution; records appropriate response. * Coordinates deployment, installation and roll-out of personal workstations, printers and peripherals for all new employees. * Provides step-by-step instructions via phone, e-mail and in person. Experience: * Help Desk environment fielding support calls from various contact methods (email, telephone, live-chat and internal tracking systems). * Microsoft Office configuration, operation, and customization. * Windows XP and Windows 7 configuration and support. * Experience with barcode printers and scanners. * Experience with Active Directory, VOIP, internet browsers, web-based applications, and Blackberry handheld configurations. * Experience troubleshooting Outlook/Exchange client issues is crucial (MS Exchange 2003/2007). * Experience working with and supporting Windows XP Professional, Windows 7,MS Office 2007, MS Project and MS Visio. * Experience performing installation, maintenance, and diagnostics of workstations, printers and handheld devices. * Knowledge of basic networking administration including remote access. * Experience with Malware/Spyware and virus removal. Computer Skills * Strong knowledge of PC, laptop, personal networking and printer hardware and software. * Basic understanding of networking connectivity (routers, switches, wireless etc). * Ability to troubleshoot various remote and mobile computing technologies: VPN, home and mobile networking devices. * Support software applications such as Microsoft Office Suite, Internet Explorer, Antivirus, Adobe. * Basic Knowledge of CAD programs and license servers (Solidworks, UG, AutoCAD etc). * IP-Telephony and web-based conferencing configuration and troubleshooting. * Aptitude to independently troubleshoot new software and technologies as they emerge. * Knowledge of disk imaging for laptops and PCs. Other Skills and Abilities * Answers complex technical questions in terms that end users understand. * Good user training skills. * Good documentation skills for trouble issues and MAC (moves, adds, changes). * Neat, organized and punctual. * Good customer relations skills. * Desire to learn new technologies, programs and applications. * Speaks in clear and helpful manner and can communicate ideas verbally and in writing. * Self-motivated, resourceful and able to demonstrate initiative and ability to work with minimal supervision. * Must be flexible and willing to work varied hours if necessary. * Demonstrates good problem solving and analytical skills. Please include previous / current salary with resume and cover letter. This is a full time permanent position. Contact by email only. No faxs or phone calls. ]]>

<![CDATA[Our customer has a growing IT team and has various positions to fill that offer exceptional salary, great benefits and many other exciting perks that makes it fun to go to work! Under direct supervision the Help Desk Professional will give assistance to all designated entities, which will include, but not be limited to, the following responsibilities: - Receive and reply to customer requests to identify, troubleshoot, and resolve computer operating system, application and hardware issues - Interacting with customers, answering questions and responding to special needs - Log all customer interactions into tracking database - Work with other departments such as application support and/or technical services and hardware/software vendors to solve hardware/software issues, on-line processing or application problems as directed For more information, please send a request mail for further details.]]>

<![CDATA[This position is for a full time, entry level Linux Support Technician working on site at our data center in Dearborn, MI (no telecommuting). Basic Linux skills are required, we use Linux exclusively. This is an entry level position but opportunities for advancement are possible as we are a growing company. Some examples of things you'll be doing: Some examples of things you'll be doing: * working with and fixing problems on the Magento ecommerce platform * diagnosing problems with CMSs which use PHP/MySQL * working with .htaccess * diagnosing email problems * resetting passwords * basic MySQL queries * installing/upgrading CMSs for websites * transferring sites between servers * installing/repairing servers Required skills: * Excellent customer support skills * Familiarity with some Linux web hosting software and services (Apache httpd, FTP, SSH, MySQL, DNS, POP3, IMAP, SMTP) * Patience and perseverance to solve complex problems * General Linux server experience * Proficiency with the Linux CLI * Light web development and/or scripting experience is a bonus Students and Linux server hobbyist are welcome to apply as long as you are proficient with doing everything on the command line. Salary is $25k with health benefits after 90 days. You'll be working 1PM to 1AM alternating between 3 and 4 day work weeks. In your email, please elaborate on your Linux experience, giving specific examples of projects or other things you have done.]]>

<![CDATA[To apply for this position please go to our website at: <a href="http://www.toltservicegroup.com/careers.html" rel="nofollow">http://www.toltservicegroup.com/careers.html</a> REGIONAL DEPLOYMENT INSTALLER I (temporary) Qualifications: The following are preferred or desired unless specifically stated: High school diploma or equivalent required; A+ certification or AS degree preferred Minimum 1 years retail store level experience desired; Prior IT hardware installation experience in retail environment preferred Good communication and professional level interpersonal skills required; this position will interface directly with customers and end users; must be able to communicate effectively in English using all standard business methods of communicating Well developed written communication skills required to provide accurate notation, billing, and parts order information Must ability to work in adverse repair/installation environments Must possess ability to work independently as needed while being a strong team player Must pass criminal background, pre-employment drug screening, and Motor Vehicle Record check This position may provide support to any or all of the services provided by Tolt Service Group. However, candidates seeking employment at this level may not be required to support all services. The following responsibilities outline many of the services provided by the company: Key Responsibilities will include: Install IT hardware as part of deployment projects Installation of any IT related device found within retail environment Setup and configuration of installed hardware Complete troubleshooting of out of box failures Maintain accurate record of installation including, but not limited to, quantities, serial numbers and asset numbers of installed hardware Participation in staging and integration of IT hardware Participation in final disposition of items removed during project Maintain constant adherence to Inventory Control practices and standards Additional Responsibilities may include, but are not limited to: Complete ad hoc IT hardware installation tasks as needed Troubleshooting, maintenance, repair, and recovery of failed IT hardware in live retail and office environments as needed Support low voltage cabling projects as needed Support within installation or cabling projects may require extensive travel Shifts will vary, to include overnight installation projects Use of personal vehicle is required for local work May be assigned other duties as needed Compensation: Wage commensurate with experience and qualifications (Grade 12).This position is classified as non-exempt hourly. MI, Detriot- RDI I/temp (10-0193) AN EQUAL OPPORTUNITY EMPLOYER ]]>

<![CDATA[Four month original contract, probably will go longer and may be a possibility of hiring on. Position Purpose: Under general supervision, provides day-to-day support of PCs and peripherals. Responds to client requests for service/support of hardware and base software applications (Windows, Office, etc). Assists team members in tasks such as inventory control, equipment maintenance, and data gathering. 1. Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. 2. Maintains a working knowledge of applicable Federal, State and local laws and regulations, the Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior. 3. Provides installation/deployment and basic, first-line support of desktop and laptop PCs, printers, and other peripherals throughout the organization under the direction of appropriate staff. 4. Performs routine troubleshooting of standard (core) software on PCs. 5. Receives, maintains, and closes issues through the proper use of issue tracking software (HEAT), meeting or exceeding all Service Level Agreement requirements and Quality standards. 6. Actively participates and works well in a team oriented environment. Minimum Qualifications: 1. High school diploma, or equivalent, and a minimum of 1 year of technical education or experience with PCs and associated peripherals, preferably in a network environment. 2. Ability to use basic technologies such as PCs, printers, faxes, modems, and pagers. 3. Ability, aptitude, and desire to be part of service oriented team. 4. Good written and verbal communication skills to interact effectively with clients, vendors, and TIS staff. 5. Must possess a personal presence that is characterized by a sense of honesty, integrity and caring 6. Must be comfortable operating in a collaborative, shared leadership environment. Physical and Mental Requirements and Working Conditions 1. Must be able to adapt to frequently changing work assignments and priorities. 2. Must be able to tolerate frequent interruptions. 3. Must be able to travel to extramural, supported sites. 4. Must be able to hear speech. 5. Must be able to organize own work priorities and alter them as necessary. 6. Will be required to provide on-call customer service/support after normal business hours, on weekends, and holidays, on a shared, rotation basis. Circumstances periodically may warrant work beyond normal business hours. 7. Must be able to lift computer equipment/printers unassisted. Bending, balancing, climbing, squatting, and stretching are required to access equipment. Extensive walking is required. ]]>

<![CDATA[-Help desk assistance -Desktop, printer, laptop, and network troubleshooting -Remote technical help -Remote and local application installation -Problem solve issues with desktops laptops]]>

<![CDATA[My name is Robert Suarez and I am currently seeking a PC Support . This position will be located in Sterling Heights, MI. Details for the positions are as follows; US Citizen ONLY Provides basic troubleshooting assistance and ticket resolution for personal computer users. If you qualify and are interested in hearing more about the position please respond to this email me at rsuarez@thefountaingroup.com or contact me at (813) 321-6333. Please forward this email to any friends or colleagues as we do offer a Referral Bonus for any candidate hired. Thank you. ]]>

<![CDATA[Hello , My name is Robert Suarez and I am currently seeking a PC Support . This position will be located in Sterling Heights, MI. Details for the positions are as follows; US Citizen ONLY Provides basic troubleshooting assistance and ticket resolution for personal computer users. If you qualify and are interested in hearing more about the position please respond to this email or contact me at (813) 321-6333. Please forward this email to any friends or colleagues as we do offer a Referral Bonus for any candidate hired. Thank you. ]]>

<![CDATA[We are looking for best-in-class client-side support personnel to support our growing presence. They will supply quality hands-on technical support to internal clients through all necessary channels while exceeding their expectations at every possibility. The successful Technician will be extremely client focused and motivated by overall success. You will require a keen eye for recognizing inefficiency and take the initiative to simplify processes for their clients. You will not be afraid to relentlessly escalate and consistently higher the standards for talent and customer service. You will be innovative, enthusiastic, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will be dedicated, adaptable, and have demonstrated the ability to maintain high levels of productivity with minimal supervision. Requirements: - Formal training, classwork and/or degree is preferred. - Strong communication and business skills are necessary to ensure a high level of customer satisfaction.]]>

<![CDATA[The chosen candidate will: - Diagnose and resolve reported problems - Upkeep status on open tickets - Build, upgrade, and configure desktop devices - Track hardware and software changes - Help with the management of hardware devices and software licenses - Give basic LAN administration under the direction of the Senior administrator Qualifications: - Associates Degree or commensurate experience - Communicate and work effectively in a team environment - Possess to be on the phone]]>

<![CDATA[Our client has a growing IT team and has various positions to fill that offer exceptional salary, great perks and many other thrilling perks that makes it fun to go to work! Under direct supervision the Help Desk Professional will offer support to all designated entities, which will include, but not be limited to, the following responsibilities: - Receive and respond to customer requests to identify, troubleshoot, and resolve computer operating system, application and hardware issues - Interacting with customers, answering questions and respond to special needs - record all customer interactions into tracking database - Work with other divisions such as application support and/or technical services and hardware/software vendors to solve hardware/software problems, on-line processing or application problems as directed For additional information, please send a request for further details.]]>

<![CDATA[WE CANNOT PROVIDE SPONSORSHIP AT THIS TIME. MUST BE ABLE TO PASS A DRUG TEST. MUST BE ABLE TO PASS A BACKGROUND CHECK. MUST HAVE A VALID DRIVER'S LICENSE. This is a fast-moving position in a challenging environment with an established company installing BTS equipment. We are looking for looking for a personable and upbeat technician with high energy and high potential. This is a 1-year contract and100% travel. Requirements and Description of Duties: *If necessary, install BTSRTR in wireless systems provided Telco rack. Run and terminate power cabling at BTSRTR. *If necessary, run and terminate all cabling between BTSRTR and SC4812T-MC frames. *If applicable, install EVDO patch panel and cabling. *Install and/or move any necessary MCC (if applicable MCC-DO), BBX and LPA modules provided by wireless systems in SC4812T-MC Starter and Expansion frame. *Run all receive and transmit calibration tests on all added CDMA SC4812T-MC devices for all carriers per the latest documentation. *Run all Motorola receive and transmit ATP (Acceptance Test Procedure) checks on all CDMA SC4812T-MC devices. Identify and return for replacement any warranty parts that fail calibration or ATP checks directly with our client. *If applicable, load wireless provided SPA.TXT file onto MCC-DO card. *Download CDMA site calibration data to SC4812T-MC GLI for local operations or engineering teams. *Integrate site with other operations or engineering personnel and confirm site firmware and data loads. *If possible prior to hot cut, test basic cell site functionality of VOC and EVDO. The CFE will pass on results of the data test calls to the engineer -Originate a call and verify softer handoff between all 3 sectors within the site. -Verify that a call can be originated in each sector of the site. -A call will be originated and driven to an adjacent site to verify soft handoff works between sites. ]]>

<![CDATA[Hi, I need help with the following on my personal laptop: Double checking my back up Seagate Drive to make sure I got everything including my Outlook emails, Outlook Inbox folders saved etc. Removing duplicate files on my back up drive Backing up downloaded software that I purchased for a re-installation Using my system restore disk to restore my system I am using an HP Pavillion Laptop 6500 with Windows Vista I will be doing the work with you to learn from you at my office Please reply with YOUR PHONE NUMBER so I can contact you to arrange our schedules. I need help in the next 7 days. Thanks Christian ]]>

<![CDATA[Key responsibilities: 1) Maintain filing & lot control system 2)Review & file in-process inspection report & charts 3)Check incoming raw material 4)Check incoming processing (heat treat, plating, etc) 5)Check internal processing (tumble, wash line, shot, peen, etc.) 6)Calibration System 7)Perform Layouts 8)Perform part submission requirements 9)Perform final audits 10)Prepare certifications to customers. *BASIC MATH SKILLS *PROFICIENT IN USE OF MEASURING EQUIPMENT *KNOWLEDGE OF BLUEPRINT READING *KNOWLEDGE OF STATICAL PROCESS CONTROL *COMPUTER LITERATE ]]>

<![CDATA[The Fountain Group is a professional services company and we have a immediate contract job opening with one of our clients for a Helpdesk Technician Description: Looking for a Help Desk Tech with experience opening and resolving trouble tickets using Remedy or any similar system. If qualified please respond with your update resume in Word format, I will respond promptly to discuss the position. Justin Powell Fountain Group 10012 North Dale Mabry, Suite 211, Tampa, FL 33618 Justin@TheFountainGroup.com www.TheFountainGroup.com www.TheFountainGroupBlog.com ]]>

<![CDATA[Job title: IT Assistant Employment Availability: Full Time Job Position: Regular Employee Hours per week: 40 Job(s) available: 1 Job location: Wayne Salary: From $ 30000.00 To $ 35000.00 per year. Benefits: dental insurance, life insurance, medical insurance, paid vacation, 401(k) Job description: This is an entry to mid-level IT position that will have varying responsibilites. Person will be responsible for supporting and assisting with networks, phone systems, and all other IT related duties. 2+ years of recent IT experience is REQUIRED. Job requirements: This job requires some college education and 2 years of experience. ]]>

<![CDATA[Need service for an Aficio Color copier. Hometown brewery willing to trade product for service. Seems to need regular maintenance.]]>

<![CDATA[Full-time, salaried positions are immediately available with one of Michigan's fastest growing companies! If you are a skilled system admin who has high aptitude, good communication skills and a tenacious work ethic this might be the opportunity you have been waiting for. Job security and the "future" stressing you out? We are 10+ years in business with a globally diverse customer base of both managed and unmanaged (non-automotive) hosting clientele. This is a fast-paced and challenging work environment to support our double digit growth every year since inception. We have more than 1200 servers in production and "can't take sales fast enough" without adding the right talent to our support team. This Linux Systems Administrator position includes: competitive pay, 401k (with matching), paid time off and the finest BCBS health plan available to employers (medical, dental, vision, prescription - no deductible, low co-pay). Requirements: - 2+ years REAL experience in Linux Systems Administration (RedHat & CentOS preferred) (in depth operating system experience, tuning, shell scripting) - LAMP (Linux, Apache, MySQL, PHP) - Familiarity with DNS, E-mail, server security - Experience with content a plus! (flash, WMV, live web cams, etc) (this is a very high bandwidth client environment) - Mature decision making skills - Proven troubleshooting experience - Great communication skills (phone, instant messenger, ticket system, email) - High aptitude, willingness to study and learn new skills - Must work well both independently and as part of a team - Hardware/physical layer experience a plus (but not necessary) - Experience with load balancing a plus - Programming and troubleshooting skills in PHP and Perl a plus - Previous experience in a mission-critical environment a plus - WAN experience (Routers, Switches, BGP4) a plus Please e-mail a cover letter and resume. Thank you! ]]>

<![CDATA[We are seeking to hire a highly motivated Technical Support Specialist to support their internal Technical Support Service. This individual will be part of the Network Support Team and accountable for numerous Networking, Infrastructure and Troubleshooting remediation for aTS clients. Knowledge of Blackberry Synchronization is highly preferred. LAN/WAN support is required. This opportunity would best fit an person who can hit the ground running and work well both within a team or independently. Candidates also need to be professional in nature and have strong communication skills.]]>

<![CDATA[The Professional Group (based in Novi, MI) is looking to hire temporary summer workers to image, deploy and install PC computers throughout the Metro Detroit area. Please contact Mae if interested: #248-893-0738.]]>

<![CDATA[Practice makes perfect! At TechTeam, we put everything we have into doing what we do best - delivering service desk, IT infrastructure management and technical outsourcing to medium and large companies as well as government organizations. Our expertise in these areas, combined with our culture of customer focus and continuous improvement, enables us to consistently deliver results for our customers. When you choose a career with TechTeam, you choose to work with a company known for providing its customers with: Focus - We know our business and we excel in delivering service desk, technical support, and desktop/ distributed IT infrastructure management services. Agility and Responsiveness - We listen carefully to our customers and move quickly. Global Reach - We deliver support in 32 languages, with a direct presence in 16 countries. We support some of the largest multinational companies in the world. Strong Execution - We deliver high quality at a reasonable cost. To learn more about TechTeam Global, visit us at <a href="http://www.techteam.com/" rel="nofollow">http://www.techteam.com/</a> We are seeking an experienced Biligual Portuguese/English Helpdesk Technicians to work out of our Headquarters in Southfield, MI. TechTeam Global, a global provider of IT solutions, has a great opportunity to provide technical phone and email support at our client site in our Southfield, MI office! This position also requires that you speak fluent Portuguese and English. The ability to speak fluent Spanish in addition to the English/Portuguese requirement is a plus! The selected candidate will answer phone, email, and answer web request for various applications including Lotus Notes and proprietary applications within the established response and resolution timeframes. Troubleshooting will be required for problem determination, as well as documentation of all issue details into our call tracking system. The selected candidate will need to have excellent verbal and written communication skills. Because we focus on providing excellent customer service, our goal is prompt attention to customer issues, accurate status updates, and proper escalation and feedback. Required Qualifications ***Must read, write and speak FLUENT Portuguese and English.*** Knowledge in common PC packages such as: Microsoft Office Word, Excel and PowerPoint. Must have experience with the following software products: Windows 2000 and XP, Microsoft Office, and Internet Browsers Knowledge or experience with LANs, WANs Attendance and schedule adherence is a requirement of this position. ***You will be required to work a flexible shift. This is a 24x7 helpdesk, shifts will be varied. Includes weekends.*** Preferred Qualifications Lotus Notes experience is preferred. CA Unicenter Service Desk knowledge a plus. IBM Mainframe and UNIX would be very helpful. Fluent Spanish skills. TechTeam offers a full benefit package including: Medical, Dental, Vision, Life Insurance, 401(k), Paid Time Off, Tuition Reimbursement and more. For immediate consideration, please email a copy of your resume in Word format and complete our online application at www.techteam.com Apply to position # 1705. Tech Team Global is a drug free workplace. We reserve the right to require drug & alcohol testing as a condition for employment. All persons shall have the opportunity to be considered for employment without regard to their race, color, national origin or ancestry, age handicap or disability, sex, marital status, liability for service in the armed forces of the United States, citizenship or any other characteristics protected by federal, state or local laws. ]]>

<![CDATA[Our client has a growing IT team and has multiple roles to fill that offer outstanding salary, great perks and many other thrilling perks that makes it fun to go to work! Under direct supervision the Help Desk Professional will give assistance to all designated entities, which will include, but not be limited to, the following responsibilities: - Receive and reply to customer requests to identify, troubleshoot, and resolve computer operating system, application and hardware issues - Interacting with customers, answering questions and respond to special requests - record all customer interactions into tracking database - Work alongside with other departments such as application support and/or technical services and hardware/software vendors to resolve hardware/software issues, on-line processing or software problems as directed For additional information, please send a request mail for further details.]]>

<![CDATA[Computer Sales and Service shop in Rochester is looking for a Desktop and Laptop technician. Any related certifications are helpful, but not required. Requirements: - Experience and aptitude in Desktop and Laptop repair. - Experience working in a repair center. - Knowledge of technology and best practices - Able to drive company vehicle (clean drivers license, 21 years of age) - Good communication skills - Good work ethic This is a part time position that can have a flexible schedule. There is a strong possibility that it will grow into a full time position if desired.]]>

<![CDATA[About us: We are a local Green Energy Company in our start up phase. Our top priority is having great people who can live up to the demanding expectation of our Savvy Green Customers and ever expanding Green Energy Markets. To help you live up to those expectations, we emphasize continuous learning and development, giving you the chance to develop your career. Our Green Energy Company services Homeowners, Utilities, Builders - Architects, Municipalities, Property Managers, Retailers, Weatherization agencies and even Casinos. This is an excellent opportunity for someone to work in an new and ever expanding industry for a company focused on building a more Energy Efficient America. Being a nationally recognized company in Residential – Commercial - Industrial – Facilities specializing in GREEN Energy Conservation, as well as Renewable Energy products and services, has part-time or full-time career opportunities for motivated and experienced individuals interested in a Clean Green Energy Future. Responsibilities Network/Infrastructure Support • Provide support to end users on a variety of IT issues • Identify, research, and resolve technical problems • Teach and train end users in group settings and individually • Experience in Microsoft Networking environment with the ability to install and maintain servers, computers, printer and other devices on the network Software and Systems Support • Assist in maintaining all business software systems and platforms. Knowledge of the following is helpful but not limited to: • MS SQL • MS WINDOWS servers • Windows 7 • VPN development and design • Windows XP • Anti-virus and Spam solutions and software • MS Exchange 2007 • Mobile networking • VoIP • Client bookkeeping solution software • Assist in maintaining corporate web sites. Strong knowledge of HTML and XHTML. ]]>

<![CDATA[MJ Robotics Inc is seeking IT Professionals for Retail shop & Technical support. Internship Must be at least 16 years of age Must have a car or reliable source of transportation Must be A+ Certified or have prior experience in computer engineering or information technology Must go through drug test and background check IT Professional Must be at least 18 years of age Must have a car Must be A+ Certified or have An associates in computer engineering or information technology Must go through drug test and background check Technical Support Must be at least 18 years of age Must have a car Must be A+ Certified or have An associates in computer engineering or information technology Must go through drug test and background check Secretary Must be at least 18 years of age Must have a car Must be Computer literate An have at lest 2 years prior experience Must go through drug test and background check If interested please contact MJ @ 313.989.2229 Thank You, Master Joseph D. Dixon Owner: MJ Robotics Inc.© Southfield, MI 48034 Please visit us on the web @ <a href="http://www.mjrobotics,net" rel="nofollow">http://www.mjrobotics,net</a> or <a href="http://www.mjrobotics.com" rel="nofollow">http://www.mjrobotics.com</a> The content of this document are meant for the intended recipient(s) only. Distribution or manipulation of this, or of any kind, is prohibited and is subject to penalty of law. Any one caught forwarding or altering the content of this document with out the expressed and written consent of MJ Robotics Inc.© can & will be persecuted to the fullest extent of the law. Thank You for your corporation. MJ Robotics Inc. ® All Rights Reserved, Copyright © ,2010 by MJ Robotics, Inc]]>

<![CDATA[Detroit-based technology consulting firm seeking to hire an experienced consultant. New hire will be responsible for on-site and remote support for our diverse group of clients, including: educational institutions, law firms, businesses, and non-profit organizations. Minimum Requirements: - 5 years of experience working with technology in a business or educational environment - Reliable transportation for use during business hours - Relevant degree or certifications - Ability to be a self-starter, who can be trusted to work largely unsupervised Additional relevant skills: - Experience supporting technology in an educational environment - Experience implementing and supporting SharePoint solutions - Experience with PowerSchool or other Student Information System - Experience implementing and supporting Google Apps Position Type: Full-time, salaried Compensation: Negotiable, commensurate with skill level and experience Provide: Resume and cover letter highlighting relevant experience **Contact poster via email only. ]]>

<![CDATA[The Support Technician will be the first point of contact for all IT service desk incidents and requests for our customer. The Technician will field customer calls, troubleshoot, document and resolve IT related issues based on solutions found in the knowledge base. Position is in a fast-paced call center type of environment and duties can range from administrative to technical as needed. Be able to communicate problems/issues to customers in a non-technical manner. Previous help desk or call center experience and fluent in Spanish. We are in search of committed, professional candidates interested in being part of an excellent company and opportunity. MUST be flexible to work any 8 hour shift within a 24/hour period, flexiblility with schedule is a MUST! Job requirements: This job requires a high school diploma and less than 1 years of experience. Specific requirements: This job has some special requirements. You must undergo drug screening and undergo a reference or security check. ]]>

<![CDATA[Former Cerner Help Desk pharmacy software support person with 14 1/2 years of experience is looking for full or part time position. I am experienced in virtual customer support, knowlegable in many programs.. Looking to help solve your support problems. I can forward a resume, cover letter and references if you need. I can help in any type of business or software applications. Salary is open. Thank you Denise]]>

<![CDATA[Looking for CNC tech to retro-fit and older CAMaster Pro series Router Must be kwowledgable in hareware and software integration. Machine contains Pac Sci and Galil controllers. Knowledge of Mach3 a plus. Willing to pay $$$ for someone experienced with these machines. Contact Dave @ 568-468-0549]]>

<![CDATA[Immediate opening for on going contract in Detroit, MI. Job Requirements: Perform hardware and software desk side support. Will be responsible for software install repair and virus remediation, Hardware diagnosis and warranty support requests, install, move, add and change activity. Must be A+ certified. Dell certifications and a plus. Will use Call management system to handle service calls. Must have reliable transportation and will be reimbursed for mileage/expenses. Will travel within city limits. Pay is $12/hr. and is not negotiable. If you would like to discuss this further please send over a copy of your resume. Regards,]]>

<![CDATA[Windows System Administrator/Field Technician: Seeking skilled individual with experience and good understanding of Windows 2003 networks. Must have solid understanding of Windows networking (Active Directory, DNS, Group Policy management, troubleshooting, virus protection and removal, hardware support, router configuration). Must be willing to drive to customer locations outside of southeastern Michigan. Good customer service and communication skills a must. Flexible schedule, 1099 contract basis to start. Compensation dictated by knowledge and experience. <a href="http://innovativecomputers.net" rel="nofollow">http://innovativecomputers.net</a>]]>

<![CDATA[I am looking for someone to work on some small technical projects at my office. The projects consist of things such as taking specs for a computer system and finding the best products to meet the specs at the best cost. Another example would be assisting in the design of special tools for use in our workshop. This is an internship paid at $25/week with expenses paid for extra driving and resources that may be requested to complete the projects. Work hours are flexible in that if someone had to work during the day and could come over in the evenings or something of the like would be ok. Having a personal laptop to bring to the office is ok - there is also a desktop PC available for intern use. We will also provide professional references and referrals for use on your resume. Open to anyone who can do the job! Everyone gets an equal opportunity, we are military/veteran friendly and we will not discriminate against anyone with criminal record, Email over a resume or a similar document and any other information you think would be helpful in showing off yourself and skills.]]>

<![CDATA[How is business in our Warren, MI area? One word. WOW! - and we need Satellite TV Installers! Experienced or inexperienced? We train you! We are looking for energetic, intelligent and motivated individuals to join our winning team as Satellite TV Installers! You must be hands on - customer service oriented, and detailed and have a true need to achieve. We believe that installing quality television programming and services should be as rewarding to our employees as it is enjoyable to our customers. If you have the drive and desire to be the best, DISH Network is the place to be. We offer individualized career paths and exceptional earning potential. Our employees receive paid expert training, a vehicle, tools, a uniform and an unparalleled career experience! TO APPLY, PLEASE VISIT US ONLINE AT: <a href="http://www.dishnetwork.com/about/careers/dish-installer/default.aspx?id=IRC21135" rel="nofollow">http://www.dishnetwork.com/about/careers/dish-installer/default.aspx?id=IRC21135</a> OR www.dishnetwork.com/careers Keyword: IRC21135 Job Duties and Responsibilities The Satellite TV Installer / Technician spearheads the installation, as well as assists with testing and repairing equipment that receives digital signals for residential customers by performing the following duties: • Uses problem-solving and technical skills to install satellite dishes and related equipment • Evaluates job site to assess optimal placement of satellite dish and communicates with customers to review the installation process • Troubleshoots systems to determine the appropriate resolution for reported problems with usage • Provides customer education regarding system usage • Manages the administrative processes including van inventory and appropriate documentation • Ensures that the highest quality of service is provided to promote superior customer satisfaction • Adheres to safety guidelines and requirements Education and Experience High school diploma or general education degree (GED); and the ability to learn and perform required duties. Working knowledge of satellite/television installation services preferred, but not required. A valid driver’s license with a clean driving record is required. A background check and drug test will be preformed as part of pre-employment. Skills and Qualifications • Must be willing to work flexible hours, including weekends, and will be compensated for overtime • Ability to read and comprehend simple instructions, short correspondence and memos • Must also be able to write simple correspondence, effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization Additional Information Physical Demands: • Employees must frequently lift and/or move up to 75 pounds • May occasionally be required to lift up to 125 pounds • Must be comfortable working in small spaces and/or various heights • Employees must be able to safely operate a motor vehicle and will be required to safely climb ladders • Employees, including any tools or equipment that are carried, must be able to remain within the weight requirements of 350-pounds Benefits: • We provide paid training, vans, tools and uniforms • Medical, Health Savings Account, dental and vision insurance • Flexible spending options and Employee Assistance Plan • 401(k) and Employee Stock Purchase Plan • Tuition reimbursement • Employee Referral Program • FREE DISH Network Satellite TV System and Programming • Opportunity for a level of responsibility that could take years to reach in other companies TO APPLY, PLEASE VISIT US ONLINE AT: <a href="http://www.dishnetwork.com/about/careers/dish-installer/default.aspx?id=IRC21135" rel="nofollow">http://www.dishnetwork.com/about/careers/dish-installer/default.aspx?id=IRC21135</a> OR www.dishnetwork.com/careers Keyword: IRC21135 We are a Drug Free Workplace Dish Network is an Equal Opportunity Employer ]]>

<![CDATA[Duration: 6 Months Location: Southfield, MI Job Description: Part Time Technical Support (30 Hours per week) Under direct supervision, provides Level One support to end users for new iphone product. Must have help desk experience with telephone support, must be familiar with the iPhone and apps, If interested, please email your resume ]]>

<![CDATA[You will provide Desktop Support services for 600-800 users in a corporate environment. - 2nd and 3rd tier issues - Diploma desired, but can be offset by working experience - 1-2 years experience - Desktop assistance - Works with Management tools, such as Altiris, SMS, LanDesk - Software installation, remote assistance, active directory and GPO experience helpful - Call tracking system - Altiris Immediate availability is a must, Pay rate is between $21-$26 per hour BOE.]]>

<![CDATA[Risograph trained person needed for a RP 3100 Ui model. Contact jack 734-260-7444]]>

<![CDATA[Looking for a place where your hard work can be FUN and APPRECIATED? Come join H&R Block! This is your chance to join our organization and become part of a known and respected brand. H&R Block is America’s 6th largest retail organization. Due to our exciting plans for the future, we have several career opportunities available. JOB SUMMARY Utilize software solutions, knowledge base, personal knowledge, and computer systems to resolve and track user incidents. Be an escalation point for clients and drive resolution. Keep clients informed using proper communication channels. Own and actively monitor the flow of all issues across all tiers of support and redirect cases, invoke contingencies for backups/overflows as needed. Perform client call back and follow-up to ensure best possible customer support experience. Maintain an awareness of all planned and unplanned events potentially affecting customer support. JOB DUTIES •Provide technical support by communicating via phone, email and chat with internal and/or external clients requiring assistance or information. Interpret client’s needs and utilize software solutions and personal knowledge and troubleshooting skills to identify possible resolutions. •May remote control desktops in order to resolve technical issues •Remotely install software or perform updates •Follow established procedures to handle inquiries and resolve concerns to ensure client satisfaction. •Handle client communications using incident handling, escalation, quality measurement procedures, and work instructions. •Use software solutions and computer systems to accurately document and track client contacts. •Adapt to changes in user demands, work environment, and changes to processes or requirements. •Maintain a technical working knowledge of product or products supported by the department. •Consult with Senior Support Specialists as needed to respond appropriately to the client. •Perform other duties as assigned. JOB REQUIREMENTS •One year technical support experience or the equivalent through a combination of education and related work experience •Experience in supporting Microsoft operating systems, networking connectivity, computer peripheral equipment, software applications and remote control. •Ability to communicate clearly and calmly on the telephone, email and chat and to use effective customer service techniques with associates who may be under stress. •Effectively demonstrate oral, written, and interpersonal communication skills. Ability to interact with all levels of associates. •Training or Certification in a technical support capacity. Apply to <a href="https://careers-hrblock.icims.com/jobs/3198/job" rel="nofollow">https://careers-hrblock.icims.com/jobs/3198/job</a> Preparing America’s Taxes since 1955 H&R Block is an Equal Opportunity Employer.]]>

<![CDATA[iDirect VSAT installers needed immediately. 10 Positions Open. Must be able to pass a drug screening and background check. International travel - must be able to obtain or have a US passport. CCNA Helpful, Network+ Helpful, Linux experience helpful. Salary+ Bonus+ Piecework. Positions open immediately. send resume, at least 3 references, and a photo with cover letter. 1099 Long term contracts. Please include salary/fee requirements.]]>

<![CDATA[IT Company located in Southfield Mi, has an opening for an Entry level Sales Position. A Basic IT background is sufficient, but to be considered you need to possess a history of sales experience. We sell ourselves and services as a partnership to help grow individual business with technology. You will be required to explain our IT services and products build client relationships for future sales and be responsible for your own transportation. We will supply you with marketing materials, sales support and regular leads that will help you build a pipeline of future sales. You will have access to office space and any other forms of resources that will help you succeed. Professional dress is required but an outgoing assertive smile is essential. As a sales rep you will earn a draw commission with an opportunity for bonuses. We are in a unique position as a company to help you grow your commission at an aggressive rate. Understanding this is open as entry level but only serious inquires need to apply. Please send a resume in PDF format ** ONLY PDF Formatted resumes will be considered. ]]>

<![CDATA[We are a small IT support firm interested in adding another field technician to our team. We support small businesses in the tri-county area and east side. Most of our clients are in the Bloomfield Hills, Waterford, Commerce, Saint Clair Shores, and Lake Orion areas. Experience needed with Windows Server, XP, Vista, networking, MS Office, etc. This will be a contract (1099) position. Hours will vary depending on our current work load. We are unable to offer regular hours at this time. Compensation is $20-$30/hr depending on experience and capabilities. Please send email with resume and experience. Must be available between 9am-5pm weekdays. ]]>

<![CDATA[Wayne & Oakland County AT&T dealer is expanding services and hiring Repair Technicians to repair cellular handsets. AT&T offers the latest hardware, software and service to streamline personal and business communications. This AT&T dealer has some of the most aggressive rate plans and commissions available. Highlights: This is an employee/employer relationship Wireless Handset repair experience is recommended Wireless sales experience is recommended A technician must be highly motivated to assist clients in demanding situations Must have a working knowledge of personal and business communications Need to be able to develop and manage client relationships in order to gain strategic positioning with decision makers to attain new business You will earn an hourly wage and sales commission Sales and churn goals must be obtained Sales tools and literature will be provided If interested please send your resume and a brief description of your repair, sales and business experience to Mark Richardson by email: attdealer1@gmail.com ]]>

<![CDATA[Job Responsibilities: -Instrument various test items with accelerometers, strain gages, pressure transducers, etc. -Set up recording equipment to collect data from various transducers transcribe it in the required format. -Set up and effectively operate electro-dynamics vibration/shock machines. -Operate a multi output hydraulic power supply and set up electro/hydraulic vehicle suspension test equipment. - Develop electro/mechanical test set up from test plans and associated schematics. -Operate general laboratory equipment. -Ability to meet ASR requirements in order to work on/in various vehicles is required. -Substantial local and out of town travel required. -Off shift (2nd or 3rd) work required. ]]>

<![CDATA[Overview – On-demand IT Generalist The On-demand IT Generalist must be capable of balancing the needs of multiple locations and have a breadth of IT experiences and capabilities. Responsibilities Network/Infrastructure Support • Provide support to end users on a variety of IT issues • Identify, research, and resolve technical problems • Teach and train end users in group settings and individually • Experience in Microsoft Networking environment with the ability to install and maintain servers, computers, printer and other devices on the network Software and Systems Support • Assist in maintaining all business software systems and platforms. Knowledge of the following is helpful: • MS SQL • MS WINDOWS servers • Windows 7 • VPN development and design • Windows XP • Anti-virus and Spam solutions and software • MS Exchange 2007 • Mobile networking • VoIP • Client bookkeeping solution software • Assist in maintaining corporate web sites. Strong knowledge of HTML and XHTML. Summary The ideal candidate should be experienced in all areas of IT outlined above. Strong communication skills and the ability to translate highly technical concepts for the end user are necessary. ]]>

<![CDATA[Duration: 6 Months Location: Warren, Mi Job Description: Under direct supervision, provides Level One support to end users for either PC, server, or mainframe applications and hardware. Must have help desk experience If interested, please email your resume]]>

<![CDATA[The Support Technician will be the first point of contact for all IT service desk incidents and requests for our customer. The Technician will field customer calls, troubleshoot, document and resolve IT related issues based on solutions found in the knowledge base. Position is in a fast-paced call center type of environment and duties can range from administrative to technical as needed. Be able to communicate problems/issues to customers in a non-technical manner. Previous help desk or call center experience and fluent in Spanish. We are in search of committed, professional candidates interested in being part of an excellent company and opportunity. Job requirements: This job requires a high school diploma and less than 1 years of experience. Specific requirements: This job has some special requirements. You must undergo drug screening and undergo a reference or security check. Bilingual]]>

<![CDATA[To apply for this position please go to our website at: <a href="http://www.toltservicegroup.com/careers.html" rel="nofollow">http://www.toltservicegroup.com/careers.html</a> REGIONAL DEPLOYMENT INSTALLER I (temporary/part-time) Qualifications: The following are preferred or desired unless specifically stated: High school diploma or equivalent required; A+ certification or AS degree preferred Minimum 1 years retail store level experience desired; Prior IT hardware installation experience in retail environment preferred Good communication and professional level interpersonal skills required; this position will interface directly with customers and end users; must be able to communicate effectively in English using all standard business methods of communicating Well developed written communication skills required to provide accurate notation, billing, and parts order information Must ability to work in adverse repair/installation environments Must possess ability to work independently as needed while being a strong team player Must pass criminal background, pre-employment drug screening, and Motor Vehicle Record check This position may provide support to any or all of the services provided by Tolt Service Group. However, candidates seeking employment at this level may not be required to support all services. The following responsibilities outline many of the services provided by the company: Key Responsibilities will include: Install IT hardware as part of deployment projects Installation of any IT related device found within retail environment Setup and configuration of installed hardware Complete troubleshooting of out of box failures Maintain accurate record of installation including, but not limited to, quantities, serial numbers and asset numbers of installed hardware Participation in staging and integration of IT hardware Participation in final disposition of items removed during project Maintain constant adherence to Inventory Control practices and standards Additional Responsibilities may include, but are not limited to: Complete ad hoc IT hardware installation tasks as needed Troubleshooting, maintenance, repair, and recovery of failed IT hardware in live retail and office environments as needed Support low voltage cabling projects as needed Support within installation or cabling projects may require extensive travel Shifts will vary, to include overnight installation projects Use of personal vehicle is required for local work May be assigned other duties as needed Compensation: Wage commensurate with experience and qualifications (Grade 12).This position is classified as non-exempt hourly. MI, Detriot- PT RDI I/temp (10-0150) AN EQUAL OPPORTUNITY EMPLOYER ]]>

<![CDATA[Ready to Change Gears? Percepta is currently looking for an enthusiastic NOC Analyst who knows how to balance having fun while working hard. If you enjoy a fast paced environment and working with a great team, keep reading! Percepta excels at providing outsourced customer contact and auto dealer services including concern resolution, technical support, sales and marketing support and business process management. Our customer relationship management professionals drive effective multi-channel customer relationships from 10 locations worldwide. Position Summary Act as first level support of Cisco Routers using advanced Wide Area Network (WAN) protocols. What You’ll Do: Proactive monitoring and escalation of Cisco Routers/VPN Commercial Network/Customers proactive monitoring Troubleshoot issues that are generated by EMS and Spectrum to resolution Troubleshoot issues that are reported by the customer, affiliate and other sources to resolution in regard to data transfer between Ford and FLM dealers Direct efforts so as to maintain service Mean Time To Repair (MTTR) within regional or contractual standards Open and update tickets as needed using Customer Relationship Management (CRM) Query network and customer circuit identifier Update and follow up with customers pertaining to their issues Analyze customer and network issues Assist with alarm correlation and fault determination Work with Dealer Support personnel and carriers What You Have: 1-3 years experience in Telecommunications industry General knowledge of networks, Wide Area Networks (WANs), Internet Protocols (IP), JDSU Centest Testing - T1's. High school diploma or equivalent College degree preferred Excellent analytical skills Excellent oral and written communication skills Understanding of PC Knowledge of Windows environment Knowledge of Microsoft Office Suite Knowledge of the internet Able to perform to NOC standards/performance Punctual, regular and consistent attendance Self-initiative, flexibility, teamwork, ability to handle multiple tasks simultaneously Ability to work overtime as needed Process improvement and problem resolution skills/methodology What We Offer: Health benefits for full time employees including Medical & Dental coverage. Plans for time off including vacation and sick time. Auto discounts. Discounts with local businesses and entertainment venues. Great employee recognition events and various rewards and recognition programs. As a Percepta employee, you will experience a work environment that is built on a foundation of the following values: Treat people with dignity and respect. Demonstrate integrity in the way we conduct business and treat each other. Promote effective teamwork and open communication. Be proactive. Continually innovate and improve. Execute with commitment, speed and quality. Foster, embrace and reward a performance based culture PLEASE RESPOND WITH SALARY REQUIREMENTS]]>

<![CDATA[Workflow Contractor High-Level Description of Functional Area As a member of the Service Management team, will be responsible for on-boarding new customers and migrating customers from the legacy workflow tools to the HP ESM SRA tools – HP Service Manager. Would also provide consulting and/or development engineering within the HP Service Manager custom environments within the region. Role Overview: • Understand and validate customer workflow needs and ensure the standard solution HP can meet the needs of the customer • Provide coordination, leadership, and technical expertise as needed on programs, processes, or projects affecting metrics and HP Services • Understand and utilize project management skills as outlined in the PMBOK (PM Body of Knowledge) and HP project management standards • Deal effectively with a diverse group of people in a project team and pressure situations due to project deadlines • Consult on HP Service Manager technology solutions with customers and IT stakeholders • Maintain relationships with managers, IT organizations, and business partners • Promote an effective teamwork environment • Be a self starter and driven to complete assigned tasks • Lead on certain projects/programs a global and virtual team • Implement on time and budget the workflow solution for customers as agreed to in the SOW • Participate as an engineer/SME in deal pursuit to ensure the solution is done correctly and appropriate timelines/resources have been allocated for the transition and transformation activity • Utilize effective written and oral communications skills within day to day activities • Strong organizational skills including the ability to multi-task between several projects • Support organizational quality management standards and participate as necessary in quality audits • Work within the EST time zone (plus or minus 3 hours) Technical Skills and Experiences: • Hands-on experience with HP Service Center or HP Service Manager or similar workflow tool • Solid knowledge of the practical application of ITIL/ITSM processes and functions o Incident Management o Problem Management o Change Management o Configuration Management o Request Fulfillment o Servicedesk o Service Level Management • Experience integrating workflow tools with other enterprise management tools o Asset management o Reporting solutions o Event Management o Notification tools o ConnectIT 3.x or 4.x • Working knowledge of infrastructure components o Wintel servers and OS o UNIX / Linux servers and OS o Networking – LAN & WAN o Firewalls and load balancers o DB Technologies: SQL & Oracle • Application languages o RAD o Java and javascript o Perl • Microsoft applications o Word o Excel o Outlook o Powerpoint • ITIL v2 or v3 foundations certification or equivalent knowledge • Experience in performance benchmarking • Excellent troubleshooting skills • Willingness to learn and adapt to new technologies and domains Rate: $24.30/hour MUST BE ABLE TO PASS CRIMINAL HISTORY CHECK AND DRUG SCREEN! SEND RESUME IF QUALIFIED!]]>

<![CDATA[Please note that as an unpaid internship cannot be advertised on Craigslist, this internship is paid at the rate of $5.00 per day. This is basically a technical support internship and that is why it is posted here, in the Technical Support section. The types of technical support provided will vary - from researching technical and engineering information to classifying and sorting electronic documents. There will also be opportunities to learn new skills that are unrelated to technical support but these are strictly voluntary situations and can be taken advantage of as the individual sees fit. Aside from the exposure to the business (and the handsome sum of $5.00/day), this is an excellent opportunity to add some extra material to a resume and we will be happy to act as a professional reference should someone have a chance to move on to another full-time position. Candidates will need to be able to commute to Bloomfield Hills (13 Mile and Telegraph) at least 5 days per week but for certain projects it will likely be easier to work from home provided that highspeed internet access is available. Having an IBM/PC laptop is a plus but a computer will be provided to work with on-site if you don't have a computer to bring with you. This opportunity is open to anyone who is interested - Equal Opportunity and Supervised Release candidates welcome! Please respond by emailing your resume, CV or whatever relevant information you believe is helpful for someone to determine what kinds of things you have done in the past. All emails will be answered as quickly as possible - generally soon after they are received. Thomas ]]>

<![CDATA[<img src="http://www.bientek.com/img/logo.png"> <h2>BienTek LLC is looking for Independent Computer Technicians in Michigan to perform computer repairs at $50-$65/job (average) as independent contractors.</h2> Most-desired service areas include Novi, Royal Oak, Flint, Lansing, Waterford, and the surrounding areas (you should be able to service one of these areas, with a radius of at least 15 miles). You should already repair computers (you already have tools and experience as an independent), and be looking for roughly a few extra jobs per week. Here are the nontechnical attributes that BienTek is looking for: <ul><li>communication skills (verbal and written)</li><li>ability to recommend related services to the customer (backup solutions, etc.)</li><li>ability to speak with the customer about his needs and recommend an on-site technology solution</li><li>possession of own transportation, laptop, software & hardware toolkit</li></ul>Desirable technical skills (you should have mastery in three or more of the following): <ul><li>virus removal skills (can you bring a hosed Windows XP system back up and running without a wipe?)</li><li>BSOD-fix skills (can you diagnose & repair a computer that has a Blue Screen of death?)</li><li>laptop repair skills (power jack repair/replacement, monitor repair/replacement)</li><li>general hardware diagnostic & repair; general computer troubleshooting skills & experience</li> <li>small business computer networking</li><li>data recovery</li></ul><h3>To apply</h3>Find BienTek's website (no link was included on purpose), then select the job application link at the bottom.]]>

<![CDATA[Are you familiar with ABI and Pinpoint type diagnostic systems? Do you thrive on tackling technical problems head on and solving them? If so, this job may be for you! We are a national high tech service firm, currently looking for an electronics technician with a strong chip level knowledge for our office in the Detroit, Michigan metro area. The position involves the diagnosis and repair of analog and digital pcb's to the component level using diagnostic test equipment. Experience with Pinpoint equipment a plus. Salary commensurate with experience, excellent benefits package. Please respond with your resume in .doc or .pdf format only. Again, only in these formats! ]]>

<![CDATA[I don't have the part so you must have the part (LCD) also. I need someone to fix this comp asap...the LCD is damaged and it's very hard for me to do work on the computer with a damaged LCD. ]]>

<![CDATA[Full time position for a plastics testing technician. Looking for the right individual to work in a fast paced lab that supports a plastic compounding facility. Lab experience,injection molding, computer experience a plus but will train a highly motivated self starter. Please send resume.]]>

<![CDATA[Are you a problem solver? If so, this job may be for you! We are a national high tech service firm, currently looking for an electronics/power technician for our office in the Detroit Michigan metro area. The position involves the diagnosis and repair of power and other industrial electronics to the component level, and to perform final testing. Must be familiar with AC/DC induction motors/drives, brushless and other styles of VFD’s. Experience with PLC’s, power supplies, displays, and control systems are a plus, as would be knowledge of AB PLC5 and Siemens S7. Salary commensurate with experience, excellent benefits package. Please respond with your resume in .doc or .pdf format only. Again, only in these formats! * Location: Detroit Metro Area ]]>

<![CDATA[Seeking IT Consultants living in Detroit area specifically in Lapeer, Macomb and Oakland counties, that has experience with dental, specifically Dentrix, Eaglesoft, Practiceworks, Softdent. Small business network experience, i.e. Server 2000/2003/2008 and outside consulting experience are mandatory. Please reply, you will receive an email from us clarifying your qualifications for this position.]]>

<![CDATA[Test Engineer -Must have MAST Table test development experience -Must have at least 3 years of automotive industry testing experience -Bachelor's degree preferred ]]>

<![CDATA[Please respond with an updated resume if you are interested! We currently have a field support/helpdesk opening in Detroit for a 1 month contract, but have additional work with other clients in the area. Please respond ASAP if you have similar skill sets provided below. Experience in a professional/corporate environment or college graduate. Experience in PC support, remote communications, local area networking, PDA's. Experience in Windows NT, 2000, XP Professional operating systems, software installation and configuration. ]]>