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<![CDATA[ Database Administrator - DB2 Advanced Experienced mainframe DB2 Database Administrator. This candidate should have experience in all DBA related tasks, object definition and maintenance, performance tuning, reorgs, image copies, migration between environments. Experience in the CA tools - RC Query, RC Edit, RC migratory, RC Detector Work well in a team environment Good communication skills SQL Server skills would be a plus Please NO third parties. All candidates subject to pre-employment background check. Please submit resume, salary requirements, availability, and citizenship status to: resumes@trustedunlimited.com View all of our nation wide job openings at: <a href="http://lnd1.trustedunlimited.com/web/jobsite.nsf" rel="nofollow">http://lnd1.trustedunlimited.com/web/jobsite.nsf</a> ]]>

<![CDATA[We are looking for on-call PC and/or MAC tech support experts to dispatch and provide support to our customers. We primarily service residential and small business clientele. Sales experience is preferred as we require a minimum of up-selling. Commissions paid for up-selling remote support service plans. Non Technical Requirements: • Great interpersonal & communication skills • Strong customer services focus • Attention to detail • Able to quickly learn new skills and adapt to new challenges • Responsible: “no excuses” attitude • Reliable transportation • Up-selling skills for additional services Technical Skills and Duties: Install, configure, and troubleshoot the following • Windows 98, ME, 2000, XP, 2003, & Vista • Office suite; Word, Excel, & Outlook, ect • Email accounts using Outlook and Outlook Express • TCP/IP • Research solutions using savvy search engine techniques • Routers, WAPs, Wireless, and other networking devices • Antivirus programs: Symantec/Norton, McCafee, AVG, Panda, etc. • Spyware/adware removal tools • 3 years minimum full-time experience providing tech support Up-selling: • Commissions paid for up-selling our remote support service plan • Always on the lookout for offering additional onsite services • Friendly and efficient when communicating w/ customers How to apply: Email resume. Please don't modify the ad subject line, otherwise your resume may not be read. Also please answer the following questions in your email: 1. Days & Hours of availability to perform jobs 2. Do you work on PCs, MACs, or both? 3. The maximum driving miles you're willing to drive to jobs from your zip code. ]]>

<![CDATA[J.O. #200DBE – I&R Midwest Job Title: Time & Motion Study – Telecom Installation/Repair, POTS, DSL, Cabling experience required Location: Midwest – Indianapolis, IN Contract Start Date: 08/04/2008 Contract Length: 3 - 4 mos. Hourly Rate: $28/hour The contractor will be responsible for observing a complete work day as performed by technicians performing installations (including DSL), repairs and routines. Observations will be made using a handheld data capture device to record all identified elements of these work activities as detailed time and motion study data. At the end of each work day, the contractor will be required to transmit, via PC, study data to a team lead for evaluation and review. 1 week training - Contractor will have to pass certification training on the process to perform certified time studies. Some travel will be required. Contractor must have previous I/R Telco Management experience (includes POTS installation, repair, routines, DSL and cable). Solid computer skills. Previous time & motion study experience a PLUS but not required. ** NO H1B visas, 1099s or Corp to Corp ** Submit your resume to DBrosious@uitonline.com. Reference Job# 200DBE-Midwest in the subject line of your email. All requirements/skills for this position must appear on your resume. ]]>

<![CDATA[<center><img src="http://www.astyra.com/images/logo_astyra_white.gif"></center> ***THIS IS A 5 MONTH CONTRACT POSITION*** Responsible for providing the first-line of post-sales telephone technical support of hardware, systems, sub-systems and/or applications for customers and/or employees. Answers more complex questions about installation, operation, configuration, customization, and usage of assigned products. Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. Escalates complex problems to the Remote Support Engineering staff or Field Engineering. Fully qualified and experienced. Typically provides technical support for internal and external customers. Escalates complex problems to higher level of expertise within organization.]]>

<![CDATA[Network Administrator *Job Description: Duties Include Install, configure, and maintain Windows based servers Support, monitor, test, and troubleshoot hardware and software problems Administer Active Directory, VMware, Exchange, IIS and SQL Servers Document procedures General Requirements Researches/Resolves/Documents technically oriented user problems Strong written and verbal communication skills Work independently and in a team environment Technical Requirements Experienced in Windows Server 2000/2003 server builds and administration Experienced in Windows XP/Vista in an Active Directory Domain administration Proficient with Microsoft Exchange administration Experienced managing Active Directory and Group Policies Master with WINS, DNS, DHCP, and TCP/IP configuration Experience with web technologies, IIS and or other web-server technologies Experience in automation techniques using batch files and VB Scripts Experience implementing and maintaining firewalls, routers and switches Experience installing and maintaining SharePoint Server Experience in managing and maintaining a SAN environment (Snapshots, Replication). Client is a 300-person company, located in downtown Indianapolis, offering excellent benefits, a fun place to work, and long-term career opportunities ]]>

<![CDATA[Position Title: Level 2 Desktop Technician Duration: 5 month contract to hire *Job Description: Two level 2 desktop technicians are needed to work in Lafayette, IN and in Crawfordsville, IN (the client is unsure at this point where the “home base” will be so the candidates need to be open to going to any of these places and working; the home base should be figured out prior to them starting). This position is Monday – Friday from 8am – 5pm and overtime hours (over 40 hours/week) will be available if necessary. After this contractor is there for 2 months, they will be put on call every other week (nights/weekend). Basically every six or so weeks, they are put on call for one week and they must carry a pager from 5pm – 8am Monday-Friday and all day Saturday and Sunday. This position is hardware support, no server or telecom. duties. Ideally, this person should have 2 years of experience and needs to have worked in a PC environment. If they are a recent college graduate (from a technical college would be great) with good work experience, they can be considered). Either an A+ (hardware and software) certification or MCDST certification is absolutely required (they must have one or the other). Great customer service skills are extremely important! They also need to have great problem solving skills and be a team player. They use MS products, WN XP & 2000, Norton, swamp ram, printers, pdas, & hard drives. These people will be responsible for hardware issues, entry-level software issues, running logs, refreshes, some project work, and providing 100% customer service/support. They can wait for a 2 weeks notice. All candidate will need to get a TB test (the client will pay for it) once they get the job and will need to pass a background check. ]]>

<![CDATA[Redcats USA is a multi-channel home shopping leader offering a wide range of value and quality driven merchandise categories, including missy apparel, men's and women's plus-size apparel, home and lifestyle product and outdoor gear. Since its acquisition by Redcats Group in 1998, the American division has increased its customer base by several million households. Two engines driving growth: Internet sales of plus-size brands: the driving force behind the growth of Redcats USA, upheld by a reputation built on long-established brands: Avenue, Woman Within, Roaman’s and Jessica London for women. King Size for men. Metrostyle and Chadwick's for standard sizes. The Sportsman's Guide and The Golf Warehouse for Sporting Goods. Brylane Home for Home and Lifestyles. Redcats USA is actively seeking qualified candidates for: Sr. Workstation Support Specialist. Qualified candidates interested in applying are encouraged to visit the CAREERS section of our website at: "<a href="http://www.redcats.com" rel="nofollow">http://www.redcats.com</a>" POSITION SUMMARY: The Senior Workstation Support Specialist role is to ensure proper computer hardware and software operation to maximize uptime so that end users can effectively accomplish business tasks. This includes installing, diagnosing, repairing, and maintaining all PC hardware, peripherals, and software in timely manner. In addition, the Sr. Workstation Support Specialist’s role is to assists junior team members with tasks, as well as performs some Level 3 support. DUTIES/RESPONSIBILITIES: 1. Senior Tier 2 desktop support position, resolves Tier 2 issues, issues passed from Tier 1 and from Junior Tier 2 staff 2. Logs Moves/Adds/Changes (MAC) and break/fix issues; prioritizes independently, schedules fixes and responds promptly Escalates problems when requested to appropriate resources 3. Build rapport and elicit problem details from helpdesk customers 4. Record, track and document help-desk problem solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution. Does some problem trending analysis 5. Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution and applies diagnostic utilities in troubleshooting 6. Creates, tests, and deploys software, both independently and with supervision 7. Creates user accounts in all systems, both independently and with supervision 8. Performs hands-on software and hardware fixes at the desktop level and via remote control utilities 9. Identifies and learns appropriate software and hardware used and supported by the organization 10. Performs some System Administrator (Tier 3) duties with supervision that includes server builds, server application installs, troubleshooting and monitoring 11. Performs file level restores independently 12. Test fixes to ensure problem has been adequately resolved 13. Perform post-resolution follow-ups to help requests 14. Conduct research on, and make recommendations for, hardware and software products. 15. Other duties as required, including the duties of those positions lower (Helpdesk Technician) 16. Involved in special projects to enhance end user hardware and software experience and to meet departmental goals MINIMUM QUALIFICATIONS: • 4 year College diploma, preferable w/ an IT major or relative work experience • 6 plus years of IT support experience, preferably in a medium to large environment (1000+ users) • Extensive hands on hardware and software troubleshooting experience in a predominately Windows environment • Familiarity with Microsoft Office and Lotus Notes. • Excellent technical knowledge of PC hardware and software. • Working technical knowledge of current network protocols, operating systems and standards • Ability to read and understand technical manuals, procedural documentation, and OEM guides • Strong written and oral communication skills and effective interpersonal and relationship-building skills • Keen attention to detail, analytical and problem-solving skills • Ability to effectively prioritize and execute tasks in a high-pressure environment • Experience working in a team-oriented, collaborative environment • Strong customer-service orientation • On-call availability for 7 days per month Qualified candidates interested in applying are encouraged to visit the CAREERS section of our website at: "<a href="http://www.redcats.com" rel="nofollow">http://www.redcats.com</a>" ]]>

<![CDATA[Dell laptop/desktop hardware break/fix repair experience required. Experience with Lexmark and HP printers strongly desired Any certification a big plus! Must have deskside experience. Successful candidate will support local applications in MS Office plus Lotus Notes. Will troubleshoot Window XP. May handle installs now and then as projects arise. Good customer service skills, team player, good attitude and professionalism are a must. If you are interested please send your resume for immediate consideration.]]>

<![CDATA[ Busy IT Department seeks hard working, career minded Help Desk Specialists! These are Help Desk positions that require a strong technical aptitude and prior call center and/or help desk experience are a plus! If you are interested in this position please email your resume to derick.mangano@gmail.com. REQUIREMENTS * Prior call center or help desk experience is required. * Excellent communication skills a must. * Strong technical skills required. * THE HELP DESK IS OPEN 24/7. CANDIDATES MUST BE ABLE TO ACCOMMODATE NIGHT AND WEEKENDS SHIFTS. The hourly pay for this position is up to $16/hour depending on experience. ]]>

<![CDATA[ Job Responsibilities: -Provides hands-on 1st level troubleshooting to solve customer technical issues received via telephone. -Ensures internal and external customer satisfaction driving towards maximized customer service at all times. -Assists 2nd level Help Desk Associates with PC repairs and PC assembly, and assists 2nd level PC Support Representatives with basic troubleshooting. -Support 1st level IS Telecommunications customer service requests, and work with the Telecommunications Associates. -Adhere to all Help Desk system process and procedures including ticket entry, and generating reports on request. Education and Experience: -An Associates Degree in Computer Science, a related degree, or equivalent work experience is required. -A minimum of one year of AS/400 systems experience and related peripherals including the OS/400 operating systems, AS/400 security measures, backup systems, journaling, functions relating to system & communication logs, AS/400 device creation and management, and advanced system performance is preferred. -A minimum of one year TWINAX and IP based AS/400 terminal and device setup, configuration, and troubleshooting experience preferred. -A minimum of one year of computer hardware and software experience and related peripherals including server and client operating systems, PC applications, Microsoft Office applications, Microsoft Exchange/Outlook messaging systems, in both network and stand-alone installations, Windows 2000, and XP workstation clients in a 2000/2003 server environment, experience in an Ethernet network environment including TCP/IP, and network and dial-up connectivity is required. -VPN experienced required, OWA and MOCHA experience preferred. -Active Directory experience preferred. Salary/Wage: $40,000.00 - 42,000.00/year plus great benefits If you have the majority of these qualifications and have a great work ethic, please contact Crystal Jorden at crystaljorden@gmail.com.]]>

<![CDATA[Currently accepting applications for computer repair professionals in the Indianapolis area. Qualified applicants must be knowledgeable in computer repair, virus & spyware removal, & networking. Applicants will be required to travel to clients homes or businesses to do the work. Please submit your resume to be considered for this opportunity.]]>

<![CDATA[(Position Title:Tier 1 Helpdesk Agent (2nd shift) (Job Description:Seeking a Tier 1 Helpdesk Agent. Ideal candidate would have 1-2 years of prior helpdesk experience. Agent will be responsible for fielding all calls from all queues during the 2nd shift (3pm-11pm). This role requires skills in a wide variety of skill sets. Shift flexibility is an absolute requirement. Agent delivers Tier 1 software support services to clients to resolve product use and multi-product/platform problems, and/or questions relating to enterprise systems, networks and application software. Provides technical support of hardware, systems, sub-systems and/or applications for customers and/or employees. Answers more complex questions about installation, operation, configuration, customization, and usage of assigned products. Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. Basic Qualifications -2+ years desktop support/service desk experience -1+ years Lotus Notes experience (not required) -1+ years remote desktop support experience (not required) -Excellent written and verbal communication skills -Excellent customer service skills Preferred Qualifications -MCP -5+ years desktop support/service desk experience -2+ Lotus Notes support experience Job Responsibilities: -Technical support calls from the ACD queue -Technical support incidents assigned in Remedy -Documentation contribution and review Day to Day work: Providing support in a Service Desk (Helpdesk) environment. 95% of work is done on the phone. Providing support for Lotus Notes application related support and mobile device support including Blackberries. Experience: -Prior helpdesk experience required. -Any experience with Lotus Notes and/or certifications is a plus. Good communications skills a must. -Must possess excellent documentation, organizational, and customer service skills. -Must be self-motivated and work with minimal supervision. -Must be able to set priorities and be flexible in a fast paced environment. -Experience with Remedy or other large scale incident management tools beneficial. Required Skills: -Advanced Written Communication -Initiative -Advanced Tolerance for Stress -Rapid Learning Ability -Vast Listening Skills This is a full time opportunity. However, candidate must work 2nd shift, which is Wednesday-Sunday, 3pm to 11pm. Position is downtown Indianapolis. Parking is provided by client. Candidate must be able to pass thorough drug and background check. **Please send updated resume to Christin Kim (ckim@brooksource.com)]]>

<![CDATA[Computer Technician needed for an ongoing night project for Sunday 7/20/08 This is working for a major retail chain. The technician will be working on a router replacement project. There is full script and a prep call if need be We will contact you Sunday Morning if you are needed. **Techs will need valid I.D and a provided vendor shirt.** Location: All locations will be in the Indianapolis, IN region. Pay Rate: $20.00 per hr /4 hr min Scope of Project: Router Replacement Hours - 8:00 p.m. - completion. ***Please send a word doc of your resume and a good phone number to be reached on. ]]>

<![CDATA[Minimum Technical Skill Requirements The Intern must be: • Physically capable of completing the minimum skills sets and primary duties. • Willing to learn and able retain” the knowledge to complete the minimum skills sets and primary duties. • Have ambition to advance to a help desk technician position as part of his or her career path. • Have some basic computer troubleshooting skills with hardware and software. • Any of the below traits are a plus for the intern to have upon employment. Phone Skills • Have the ability to troubleshoot issues with customers over the phone in a professional and friendly manner. • Must have excellent verbal communications and be easily understood. • Must be able to explain highly technical information in simple terms with non technical customers to help resolve their issues. • Have a high level of patience while dealing with others. • Be able to work an automated phone system. IT Systems • Must be able to work from a work log tracking data base • Must be able to update a use a common knowledge base. • Must be able to use the web a troubleshooting source. Telephony • Have phone skills to install and troubleshoot analog or digital phone lines. • Be able to install and troubleshoot small key systems. • Must be able to distinguish phone line issues verse phone equipment issues. Computers and Peripherals • Install, configure and troubleshoot various computer software and hardware issues. • Be able to load and configure software. • Troubleshoot and repair hardware problems. • Install and troubleshoot peripheral devices such as printers, modems, corded scanners, monitors, camera’s, PDAs and other computer connected equipment. • Install and troubleshoot video security systems. Data • Be able to install and troubleshoot various such as modem lines and circuits; small routers, switches and hubs; multiplexers; other pass through devices. • Be capable of activating and troubleshooting network ports from network equipment. Leadership • Be able to train others on technical knowledge. • Seek self improvement technically and on professional people skills. Primary Duties of Position • Maintain IT spare equipment inventories including: 1. Hardware repairs and stock levels. 2. Purchasing, shipping and receiving IT equipment and supplies. 3. Track all RMA transactions of IT equipment. 4. Working with management staff and vendors to repair damaged IT equipment. 5. Working with management staff to sale or dispose of IT equipment beyond repair. 6. Maintaining proper asset and inventory records related to IT equipment. • Install and troubleshoot various telephony related phones and systems. • Install, configure and troubleshoot various computer hardware and software. • Install and troubleshoot various data circuits, modems, multiplexers, switches, hubs and routers. • Through basic troubleshooting be able to determine what the customer’s problem is and either resolve the problem or assign the right IT support department to handle the situation. • Be resourceful in seeking solutions to problems outside our normal troubleshooting steps. • Project management of small to medium sized projects. • Follow department process and procedures and help find ways to improve those procedures especially through various developed metrics. • Must be willing to be on-call 7X24X365 • Personal and Social Skill Requirements • Lead by example • Challenge the team to be “world class” • Active team participation • Posses initiative and motivation - “get the job done” attitude • Motivated, driven and goal oriented • Good customer service skills; ability to manage customer expectations • Project management skills • Organizational skills • Professional attitude and appearance • Solid oral communication skills to relate technical ideas/concepts • Solid written documentation skills of projects and tasks for all audiences • Effective listening skills • Solid presentation and presentation development skills • Ability to manage and prioritize multiple projects at one time • Ability to be flexible • Willing to work off/extra hours when necessary • Win-Win mindset • Openly supports change • Focused on quality while maintaining a sense of urgency • Delivers multiple solutions when presenting problems Education • High school diploma or GED. • A+ and C+ certifications a preferred. • IT Vendor certifications are a plus but not required. • At least 1 year experience in the IT field or equivalent training in an IT related feild. • Project management experiences a plus. ]]>

<![CDATA[Kforce Professional Staffing has an exciting contract to hire position for a premier client in West Lafayette, Indiana. This client is a leader in proprietary application develop for over 150 fortune 500 customers. Our client is experiencing tremendous growth. They recently moved into a larger space with massage chairs, game room (including X-Box!), break room and state of the art technology. In this role you will be a part of a development team to design, architect, develop, test, implement and troubleshoot software for financial institutions. These are robust .NET - based applications. The right candidate must have a firm understanding of complete Software Development Lifecycle (SDLC). In order to be considered for this high growth position you must possess: * Proven experience with .NET Framework - specifically ASP.NET * Strong problem solving / analytical skills * Full understanding of Object Oriented Architecture (OOA / OOP) * Outstanding documentation skills * Proven experience with C#, SQL Server, XML, IIS, Visual Studio.NET and HTML * Ability to interact with internal team as well as possess strong end user / client presentation skills * JAVA experience is a plus * Degree in Computer Science or related field is preferred If you are interested in a position with a great company, send us your resume today! ]]>

<![CDATA[Minimum Technical Skill Requirements Phone Skills • Have the ability to troubleshoot issues with customers over the phone in a professional and friendly manner. • Must have excellent verbal communications and be easily understood. • Must be able to explain highly technical information in simple terms with non technical customers to help resolve their issues. • Have a high level of patience while dealing with others. • Be able to work an automated phone system. IT Systems • Must be able to work from a work log tracking data base • Must be able to update a use a common knowledge base. • Must be able to use the web a troubleshooting source. Telephony • Have phone skills to install and troubleshoot analog or digital phone lines. • Be able to install and troubleshoot small key systems. • Must be able to distinguish phone line issues verse phone equipment issues. Computers and Peripherals • Install, configure and troubleshoot various computer software and hardware issues. • Be able to load and configure software. • Troubleshoot and repair hardware problems. • Install and troubleshoot peripheral devices such as printers, modems, corded scanners, monitors, camera’s, PDAs and other computer connected equipment. • Install and troubleshoot video security systems. Data • Be able to install and troubleshoot various such as modem lines and circuits; small routers, switches and hubs; multiplexers; other pass through devices. • Be capable of activating and troubleshooting network ports from network equipment. Leadership • Be able to train others on technical knowledge. • Seek self improvement technically and on professional people skills. Primary Duties of Position • Maintain IT spare equipment inventories including: 1. Hardware repairs and stock levels. 2. Purchasing, shipping and receiving IT equipment and supplies. 3. Track all RMA transactions of IT equipment. 4. Working with management staff and vendors to repair damaged IT equipment. 5. Working with management staff to sale or dispose of IT equipment beyond repair. 6. Maintaining proper asset and inventory records related to IT equipment. • Install and troubleshoot various telephony related phones and systems. • Install, configure and troubleshoot various computer hardware and software. • Install and troubleshoot various data circuits, modems, multiplexers, switches, hubs and routers. • Through basic troubleshooting be able to determine what the customer’s problem is and either resolve the problem or assign the right IT support department to handle the situation. • Be resourceful in seeking solutions to problems outside our normal troubleshooting steps. • Project management of small to medium sized projects. • Follow department process and procedures and help find ways to improve those procedures especially through various developed metrics. • Must be willing to be on-call 7X24X365 Personal and Social Skill Requirements • Lead by example • Challenge the team to be “world class” • Active team participation • Posses initiative and motivation - “get the job done” attitude • Motivated, driven and goal oriented • Good customer service skills; ability to manage customer expectations • Project management skills • Organizational skills • Professional attitude and appearance • Solid oral communication skills to relate technical ideas/concepts • Solid written documentation skills of projects and tasks for all audiences • Effective listening skills • Solid presentation and presentation development skills • Ability to manage and prioritize multiple projects at one time • Ability to be flexible • Willing to work off/extra hours when necessary • Win-Win mindset • Openly supports change • Focused on quality while maintaining a sense of urgency • Delivers multiple solutions when presenting problems Education • High school diploma or GED. • A+ and C+ certifications a preferred. • IT Vendor certifications are a plus but not required. • Have at least two years experience in the IT field. • Have at least 1 year experience with phone support. • Project management experiences a plus. ]]>

<![CDATA[Tier 1 Helpdesk Agent (2nd shift) (Job Description): Seeking a Tier 1 Helpdesk Agent. Ideal candidate would have 1-2 years of prior helpdesk experience. Agent will be responsible for fielding all calls from all queues during the 2nd shift (3pm-11pm). This role requires skills in a wide variety of skill sets. Shift flexibility is an absolute requirement. Agent delivers Tier 1 software support services to clients to resolve product use and multi-product/platform problems, and/or questions relating to enterprise systems, networks and application software. Provides technical support of hardware, systems, sub-systems and/or applications for customers and/or employees. Answers more complex questions about installation, operation, configuration, customization, and usage of assigned products. Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. Basic Qualifications 2+ years desktop support/service desk experience 1+ years Lotus Notes experience (not required) 1+ years remote desktop support experience (not required) Excellent written and verbal communication skills Excellent customer service skills Preferred Qualifications „X MCP „X 5+ years desktop support/service desk experience „X 2+ Lotus Notes support experience Job Responsibilities Technical support calls from the ACD queue Technical support incidents assigned in Remedy Documentation contribution and review Day to Day work Providing support in a Service Desk (Helpdesk) environment. 95% of work is done on the phone. Providing support for Lotus Notes application related support and mobile device support including Blackberries. Experience „X Prior helpdesk experience required. ]]>

<![CDATA[I am looking for a well rounded computer tech. We're a small computer repair shop. We're not about the fan fair you see all over town. We over good quality, affordable, and timely computer repairs. With all the work, we are in need of quality technicians. pay depends on experience. Would be benificial if you live close to Rushville. Send resume for immediate consideration. Background Check and Drivers License check will be performed before employement. ]]>

<![CDATA[New technologies are altering the television landscape. High Definition Television, Digital Video Recorders, Personal Computers, and the ability to stream video over the Internet are converging. Nielsen Media Research, the leader in the TV ratings industry for over 50 years, works hand in hand with these new technologies to develop audience measurement tools. Put your technology interests and network communication skills to work in a diverse position that lets you work with high-tech consumer electronics equipment, as well as build relationships with our Nielsen families…all on a non-traditional schedule! Our Field Reps install, maintain, and troubleshoot proprietary hardware and software devices used to collect television-viewing data. Managing a geographic assignment of numerous Nielsen households, our Field Reps provide stellar customer service to ensure a positive experience for our Nielsen Families. Position requires bending and lifting television sets. This unique position with Nielsen Media Research offers the following… • Work from home office • Non-traditional schedule including some evenings and weekend hours • Company car (Insurance/Gas/Maintenance Included) • Comprehensive benefits package effective the first day of employment (Medical/Dental/Vision/401k) • Laptop computer and handheld device used to communicate with online database for testing, receiving and closing job tasks • 7 weeks paid training program near Tampa, Florida - temporary lodging and transportation provided The successful candidate will possess the following qualities: • Previous experience with consumer electronics • Software systems aptitude and networking knowledge • Superior customer service skills with the ability to coach family members of all ages • Computer skills including Windows based PC proficiency • Self-motivated • Excellent organizational/time management skills • Experience working with minimal supervision • Bachelors degree in any discipline preferred. Technical diploma, Certificate of Completion, Associates degree or military experience is a plus. High School diploma required. • Valid driver's license required APPLY VIA www.nielsen.com reference requisition 9911BR. EOE/M/F/D/V]]>

<![CDATA[<li>High school diploma or equivalent. </li> <li>Minimum of 5 years related field experience as a technician working with business technology such as copier, printer or plotter </li> <li>Minimum Technical/Trade/Business Certificate is preferred. </li> <li>A+ Certification preferred. </li> <li>N+ Certification preferred. </li> <li>Excellent customer service skills. </li> <li>Proven electro-mechanical skills. </li> <li>Effective communication skills. </li> <li>Strong organizational skills. </li> <li>Knowledge of Microsoft Windows Operating Systems (NT 4.0, 2000, XP) </li> <li>Ability and willingness to work with various teams. </li> <li>Possesses extensive knowledge of complete product systems, with a general understanding of related software, servers and channel configuration. </li> <li>Has PC literacy and understanding of basic network concepts</li> <li>Has completed PC+: Hardware and PC+: Operating Systems</li> <li>Has completed PC+: Networks</li> <li>Available to work overtime as required. </li> Additional responsibilities include: <ul> <li>Provides support on dedicated HIGH VOLUME WFPS products. </li> <li>Installs, maintains, and repairs company products and systems, on-site. This includes hardware, software and networking products. </li> <li>Uses diagnostic tools, service aids, and product schematics to troubleshoot and resolve equipment and system failures. </li> <li>Uses the escalation process to inform Field Engineer, Field Service Manager, Specialist and Headquarters of unresolved issues as well as suggestions to improve equipment performance. </li> <li>Manages parts inventory and territory to comply with established operating standards. </li> <li>Performs and oversees machine factory modifications and software/operating systems upgrades of equipment to insure optimum performance. </li> <li>Has understanding of customer&#xFFFD;s entire workflow and associated print management applications. </li> <li>Possesses knowledge of potential file formats and customer&#xFFFD;s use of formats. </li> <li>Schedules work activity to accommodate customer&#xFFFD;s working environment and end users SLAs. </li> <li>Possesses knowledge of industry trends and competitive equipment. </li> </ul> <li>High School diploma or equivalent and A+ certification or equivalent. </li> <li>Minimum of two years of related field experience as a technician working with business technology such as copier, printer or plotter required. </li> <li>Education or experience in electronic/mechanical repair is required. </li> <li>Ability to travel assigned accounts, including accounts with multiple locations. </li> <li>Thorough knowledge of and demonstrated ability to apply computer technology to customer requirements for networked products and systems solutions. </li> <li>Ability to attend product training classes as required. </li> <li>Able to lift 50 lbs and be in a mobile activity more than 50% of the time. (Walking/standing/stooping/kneeling). </li> <li>PC literacy and understanding of basic network concepts. </li> <li>Must hold a valid drivers license; this position requires the ability to travel within their territory 100% of the time. </li> <li>Traveling outside of territory and/or district may be required. </li> Oc&#xFFFD; offers a competitive compensation package, which includes: <li>Outstanding benefits package (incl. medical, dental, life insurance) </li> <li>401(k) plan with matching company contributions </li> <li>Generous holiday/vacation schedule </li> <li>Tuition reimbursement </li> <li>Employee Referral Bonus Program </li> <li>Ongoing training opportunities </li> <li>State-of-the-art office products </li> Océ is an equal opportunity/affirmative action employer encouraging workforce diversity (M/F/D/V). If interested, please apply online at <a href="http://track.jobviper.com/ViewJob.asp?id=544112-1248-2536" rel="nofollow">http://track.jobviper.com/ViewJob.asp?id=544112-1248-2536</a> ]]>

<![CDATA[Great opportunity in Carmel, IN! Contract position with the possibility of going permanent! This is a basic Tier 1 Help Desk position working 8 A.M. to 5 P.M. Will provide Desktop Support, Microsoft Office Suite, Windows, etc. They'll handle approximately 300-400 calls per month. More then technical skills, these candidates must be strong in customer service, initiative, professional, fast learner, etc. All of the intangibles that make a solid Help Desk person. Please reply with your attached resume and hourly rate for immediate consideration.]]>

<![CDATA[We are currently looking for a Helpdesk/Network Administrator for one of our clients. The candidate will be responsible for, but not limited to,break/fix of all desktop and laptops including hardware, software and peripherals. The candidate will also be responsible for LAN issues including basic switch troubleshooting. Requirements: Candidates should have at least 2 years of hardware and software support experience. Must have prior help desk and administration experience and have exceptional communication and interpersonal skills. We offer Competitive pay and benefits. To apply, please contact Charlie Garcia at charlie.grc1@gmail.com.]]>

<![CDATA[ In this position you will be responsible for troubleshooting and resolving customer computer hardware, software and connectivity problems over the phone (in a call center environment). If you are a motivated individual with great customer service skills and technically savvy, please email David Pelletier at davidapelletier@gmail.com. *Handles questions and problems that usually focus on specific product segments, addressing both hardware and software issues. *Responsible for effectively positioning and selling warranty products and technical solutions. *Responsible for reporting/escalating issues and problems through appropriate channels. *Excellent customer service skills required. This is in a call center environment and a flexible schedule to be able to work a variety of shifts is required. Requirements: *2+ years experience in a technical and customer service based environment. *Must have solid technical knowledge and aptitude and some hands-on experience with computers including hardware, software, Internet, Operating Systems, networking and other computer related problems. *Must have strong customer service skills and experience. *Macintosh experience is a definite plus. *Must have strong written and verbal communication skills. *Call Center Experience as well as extensive technical support/help desk experience are desired and considered beneficial (but not required). *May require working shifts outside of normal business hours. ]]>

<![CDATA[*Because this position is directly supporting the US Government an ACTIVE Secret or higher DOD clearance is required* Helpdesk Technician for a 6 month to hire opportunity located in Indianapolis. An active Secret or higher DOD clearance is required. The Operations Support Analyst will be responsible for providing support to the end-user community with regard to software and network-related problems, or program questions, and use. They will provide immediate resolutions for end-users and internal customers of the program. The Analyst will then write an â€œincident reportâ€ and forward as directed for further analysis. Conversation with users to determine problem and classify level of support needed, will be essential. Open, track and close trouble tickets to ensure problem resolution and promote end-user satisfaction. The qualified candidate will need a wide range of skills and knowledge in computer hardware and software as well as networking systems in use within the Department of Defense, Military and U.S. Government Civilian Agencies. The qualified candidate will be required to perform daily duties in the following areas: Provide Tier I/II service desk support Respond to trouble tickets/support requests via telephone, email, or web Report and update trouble tickets in a timely, clear and concise manner Manage accounts using SQL databases Respond to internal customer request for assistance The successful candidate will have demonstrated experience in: Customer service-oriented environments with strong verbal, written, telephone and public relations skills U.S. Government, Department of Defense, and Military operations At least 2-4 years of experience in customer support, providing support to customers over all mediums, i.e., email, web and telephone Familiarity with ITSM operations Familiarity with Service Desk tracking software Familiarity with database and some SQL Ability to adapt to a changing and evolving dynamic information systems arena Ability to work in a team environment OTHER REQUIREMENTS: The ability to obtain and maintain a TOP SECRET Clearance Flexible work schedules to meet a seven-day, 24-hour team operation DESIRED: A+ or MCP/MCSE, ITSM or CCNA certifications Have excellent customer service skills, both verbal and written Be able to work independently as well as within a team Be adaptable to a rapidly changing technical environment Have Department of Defense, Military or U.S. Government Civilian Agency familiarity **Required Skills for Secret Cleared Tier 1-2 Helpdesk Job:** WINDOWS A+ REMEDY ]]>

<![CDATA[Harland Financial Solutions (HFS) is a leading provider of key technologies for financial institutions of all sizes. We are currently looking for a Software Implementation Specialists to implement and maintain Enterprise Content Management software products for new and existing external customers. The person is responsible for ensuring that tasks are completed on schedule and of consistent quality. This position requires 2-5 years relevant work experience,experience with Microsoft Server 2000/2003 installation and configuration is required. Any experience in banking operations or information technology experience with document imaging, COLD storage, item processing or statement rendering is preferred. A Bachelor’s degree or equivalent experience is also required. Empowered, innovative employees drive Harland Financial Solutions. Be a part of a friendly, team-based company that offers a very attractive compensation package including competitive salaries, generous paid time off, and matching 401(k). For more information on our company, please visit our website @ www.harlandfinancialsolutions.com. To apply online and for a more detailed job description: <a href="http://www.harlandfinancialsolutions.com/current-job-postings1b.php?opening_id=2007102311250828" rel="nofollow">http://www.harlandfinancialsolutions.com/current-job-postings1b.php?opening_id=2007102311250828</a> Harland Financial Solutions is an Equal Opportunity Employer. ]]>

<![CDATA[This position requires 100 percent travel within local service areas. Installs, troubleshoots, and maintains LG consumer products/equipment. Identify and analyze repairs and product failures to ensure customer satisfaction. Orders and replaces parts as needed. Maintain company vehicle and equipment. Generate daily reports and submit warranty claim forms. Relies on judgment for personal safety regarding work. Knowledge of electronics inspection/repair at a level normally acquired through the achievement of an Associate's degree in electronics, related field, or equivalent experience. Possess appropriate Refrigerant Handling Certificate, CET, and other applicable certifications within 90 days, soldering skills, electronics and refrigeration, knowledge of advanced tools and diagnostic test equipment, 1-2 years; previous field service experience, experience in repair of appliances and/or electronics, ability to use specified tools and test equipment, intermediate computer skills, including MS Office and proprietary software, excellent interpersonal and communication skills, valid driver's license and clear driving record, and meet physical requirements generally associated with field repair, viz. lifting, bending, et al. If interested, please apply online at <a href="http://track.jobviper.com/ViewJob.asp?id=543109-1248-3236" rel="nofollow">http://track.jobviper.com/ViewJob.asp?id=543109-1248-3236</a>]]>

<![CDATA[This individual will have the following responsibilities Saturday through Tuesday: -Resolves hardware and software problems expeditiously and with minimum disruption to computer system users and coordinates hardware repairs with vendors, when appropriate -Completes desktop related projects as assigned (e.g., office moves, printer installation, etc) -Installs personal computer related hardware and software according to schedule, scope of objectives, and standards -Installs/configures new equipment -In coordination with LAN Administrators, assists with network software installation and problem troubleshooting Required Skills: 1-3 years of desktop support experience Customer Service Skills Knowledge of Industry Standards Ability to walk long distances quickly, standing for long periods of time Ability to lift up to 45 lbs Minimum Educational Requirements: High School and Technical certification/training - preferred Minimum Certifications or Other Professional Credentials: Microsoft Certified Professional - preferred In addition to a dynamic environment,we will provide you with a very competitive salary, performance based bonuses, stock purchase program, tuition reimbursement (5K annually), 401K (100% match for first 4% of salary), health, dental and vision insurance coverage, paid holidays and vacation. To apply, please contact Arnie Darnell arnie.darnell@gmail.com.]]>

<![CDATA[Great Opportunity to support the "PeopleSoft Student Administration ERP"! Help Desk Analyst - Administrative Systems ERP # *Must be familiar with "PeopleSoft Student Administration ERP"** Responsibilities ? Provide excellent quality, technical support to a local business community for PeopleSoft Student Administration. Use Remedy Problem Management System to answer service requests from end users Skills and Competencies ? Experience in a complex technical client-focused IT support & service delivery operation ? Knowledge of, and commitment to, best practices in help desk services ? Knowledge of PeopleSoft Student Administration ERP ? Excellent customer relationship skills ? Strong organizational and analytical skills ? Excellent written and verbal communication skills and the ability to work effectively with all levels of the organization ? Strong accountability and follow-through Job Requirements **Must be familiar with "PeopleSoft Student Administration ERP"** Send your resume to Patrick Cruickshank at email above.]]>

<![CDATA[TCML is actively looking for multiple Data Cleansing/Conversion and Commercial Pay SME Consultants for a client located in Indianapolis, IN. Understand FM CoE policies and procedures Serve as an accounting SME for Accounts Receivable, Accounts Payable, General Ledger, or Financial Reporting Assist with identification and documentation of functional requirements in above accounting area Research issues/questions and provide timely answers to FM CoE Ensure processes are efficient and managed properly (process improvement) Assist with Test Case/Script development from the functional requirements ANY CANDIDATE HIRED MUST MEET THESE REQUIREMENTS Minimum industry experience required/total years of total experience required? Education/Professional Certifications required? 10+ years of DFAS/DoD accounting experience in one or more of the above functional areas of Accounts Receivable, Accounts Payable, General Ledger, or Financial Reporting Excellent communication skills Bachelor’s Degree Knowledge of Treasury FACTS I and FACTS II reporting requirements and intra-governmental reconciliations and eliminations. If you are interested in pursuing this opportunity, please contact Logan Ramseyer at 1.800.617.6172 x4353 or email LRamseyer@tcml.com ]]>

<![CDATA[SkillStorm, Inc., a quickly-growing IT and Engineering contracting firm, has an immediate need for an experienced Help Desk Technician in Indianapolis, IN. If you have had on-the-job experience in a Help Desk environment and are interested in a great opportunity, this is the job for you. Help Desk Technician Location: Indianapolis area We are looking for qualified individuals for a Help Desk Technician position here in the Indianapolis area. This opportunity is a long term, contract to direct position. This is a Help Desk position where you will be doing IT support over the phone. If you feel like your experience matches the skills set below, please send me your resume ASAP. Thank you. Skills: - Technical Support that provide support and expertise on phone, and using remote tools for fault isolation on complex system/network problems. - Experience supporting MS Windows - Experience support MS Outlook - Assist with installation, de-installation, break/fix, upgrades, evaluations, and performance issues. - Good communication skills - Interact as a team player ]]>

<![CDATA[Electronic Manufacturing Services Company is seeking an IT Help Desk/Technical Support individual to perform installations and database maintenance. Some essential duties and responsibilities will include installing, configure, upgrade and troubleshoot computer hardware, software and peripherals, install/move office telephones, network and telephone cabling, document and resolve user problems through the use of an online problem management system and maintain database of all software licenses and hardware purchases. Associate's Degree in computer related field or equivalent work experience, A+, Microsoft Certified Professional (MCP) preferred and experience in Hi Tech manufacturing a plus. Candidate must be able to multi-task, work independently, be a self starter, work under pressure and meet deadlines consistently. This full time position offers a highly competitive salary based on previous experience. If you are looking for a Company you can settle and grow with, this might just be it. To be considered for this position, contact and email resume to Donald at above address for application and interview.]]>

<![CDATA[Through classroom and field training learn the processes for: Perform requested and non-pay disconnects, adhering to Comcast procedures and safe work practices, NEC and NESC requirements, and local ordinances in order to provide requested services. Pre-wire single unit dwellings in order to provide "ready hook-up" capabilities. Clean, maintain and stock vehicle and equipment in order to be prepared to perform required duties. Inspect existing ground or make new ground according to the National Electrical Code (NEC) in order to protect employees, customers, and equipment from electrical shock or damage. Complete associated paperwork with each work order in a timely manner in order to ensure all details of the work are recorded for entry in the customer?s account once the work is checked in. Properly operate and maintain installation tools and equipment. Report need for vehicle repair or service when required and/or prescribed. Report any accidents, losses, injuries or property damage to supervisor and customer when appropriate. Apply knowledge and skills of training on the job in order to prepare for transition to CommTech 2. Perform other duties as requested by supervisor in order to achieve departmental goals and objectives. Punctual, regular, and consistent attendance. Required Skills: High School Diploma or equivalent. Ability to lift 70-80 lb. ladder. Clean driving record. Comcast is an Equal Employment Opportunity/Affirmative Action/Drug-free workplace employer. <a href="http://www.ecentralmetrics.com/respond.cfm?posting=45997&bid=223" target="_blank" rel="nofollow"><img border="0" src="http://engine.postingworks.net/images/applybuttons/applybutton.cfm?cid=268"></a> ]]>

<![CDATA[Through classroom and field training learn the processes for: Perform requested and non-pay disconnects, adhering to Comcast procedures and safe work practices, NEC and NESC requirements, and local ordinances in order to provide requested services. Pre-wire single unit dwellings in order to provide "ready hook-up" capabilities. Clean, maintain and stock vehicle and equipment in order to be prepared to perform required duties. Inspect existing ground or make new ground according to the National Electrical Code (NEC) in order to protect employees, customers, and equipment from electrical shock or damage. Complete associated paperwork with each work order in a timely manner in order to ensure all details of the work are recorded for entry in the customer?s account once the work is checked in. Properly operate and maintain installation tools and equipment. Report need for vehicle repair or service when required and/or prescribed. Report any accidents, losses, injuries or property damage to supervisor and customer when appropriate. Upsell services to customers and meet monthly sales requirements. Apply knowledge and skills of training on the job in order to prepare for transition to CommTech 2. Perform other duties as requested by supervisor in order to achieve departmental goals and objectives. Punctual, regular, and consistent attendance. Required Skills: High School Diploma or equivalent. Ability to lift 70-80 lbs. Good driving record. Ability to distinguish one color from another. Comcast is an Equal Employment Opportunity/Affirmative Action/Drug-free workplace employer. <a href="http://www.ecentralmetrics.com/respond.cfm?posting=45996&bid=223" target="_blank" rel="nofollow"><img border="0" src="http://engine.postingworks.net/images/applybuttons/applybutton.cfm?cid=268"></a> ]]>

<![CDATA[Do you want to work for a World Class Company? This company was one of Fortune Fastest 100 Growing Companies; very strong, stable and fun to work with. Be a part of the team that provides capital equipment that has many applications including cancer diagnosis and prognosis, also other disease factors via tissue staining. The job description is: Installs, repairs, maintains, and adjusts instruments used in hospital, clinic, medical research laboratories. We currently have a field service engineer position in the Indianopolis area. See description below. If you know someone that might be a good fit, please forward this along. Thank you. PRIMARY RESPONSIBILITIES AND ACCOUNTABILITY: Disassembles malfunctioning instruments and examines and tests mechanisms and circuitry for defects. Replaces or repairs defective parts. Reassembles instrument and tests assembly for conformance to specifications.. Inspects instruments and test equipment periodically and adjusts calibration to ensure functioning within specified standards.. Calibrates instruments or test equipment according to established standards..Repair of instrumentation at the customer's site. Train customers on instrumentation..Frequent travel required, mainly in own territory, but may be required to travel throughout the US on a short notice. REQUIREMENTS ARE: Cbet, bmet, or bio-med backgrounds are highly desirable! 2 years experience in repair of electronic/mechanical instrumentation within the medical diagnostic industry and/or equivalent military or trade school equivalent. Will consider 2 years experience as a technician for a precision instrumentation manufacturer. Must be able to read and interpret documents such as operating and maintenance instructions, schematic diagrams and procedure manuals. Ability to write routine reports and correspondence. Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Must be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Must have solid computer skills including work processing, Spreadsheets, E-mail, Mfg. diagnostic. Base salary of $40,000 to $55,000 plus overtime ($5k to $10k), company car, 401k, medical, dental....all the benefits. The timeline is quick so please have all interested candidates send me their information ASAP!!!!]]>

<![CDATA[This is an excellent opportunity to begin a long term career with a leading systems, solutions and technical services company. The position will also provide support with email, standard Windows desktop applications, a variety of commercial (COTS) packages, intranet and internet browser, and application support. This is a shift work position starting at approximately 25K/yr requiring weekends, holidays and flexible work hours. The Helpdesk is open 24x7x365, and is commonly scheduled as four, ten hour shifts for a total of 40 hours per week. There are opportunities for overtime. Requirements: Hardware/software troubleshooting experience. High school diploma or GED. 1 year of computer support in a technical or call center environment. Proven experience providing effective and professional communication addressing moderately complex or technical information via telephone, email, and person-to-person. Demonstrated customer awareness and team skills. Provide excellent customer service. Extensive experience in desktop support, IT concepts, and help desk software. Proven ability to think and troubleshoot logically, and act decisively in critical situations. Experience with Microsoft Office Products, Internet Explorer, ISP, DSP. Preferred Software and Hardware Experience: Minimum 2 years experience computer hardware/software support Windows XP, IE 5.5 and higher, Terminal Services, VPN software, Microsoft and other commonly used commercial products (including Office 2003 Suite), strong Microsoft Outlook skills, remote access, Norton Anti-virus Software, Dameware and Windows Server 2003. Should also be familiar with supporting Ethernet networks, including switches, routers, and patch panels. Experience supporting point of sale (POS) systems is a plus. To apply, please contact Kimberly Quarles at kimberly.quarles@gmail.com.]]>

<![CDATA[Bilingual Technical Support Job Description We are seeking a Bilingual (English/Mandarin) Technical Support Representative who has experience with Wireless WAN Configuration, Mesh Networks and Broadband Wireless Networking Equipment. The Bilingual Technical Support Representative will communicate with individuals and companies in both English and Mandarin, while troubleshooting technical issues. Methods of communication may be via telephone, e-mail or a combination of the two. Technical Support group is comprised of self-motivated individuals who thrive in a team environment and enjoy the challenge of real responsibility. Our Technical Representatives combine a thorough understanding of our client’s products and services with a comprehensive knowledge of technology to offer a superior level of service. The ideal candidate will have strong problem solving, creative thinking and organizational skills. Must also be proficient in computers and software and have an interest in learning new technologies as they emerge. Exceptional communication and interpersonal skills are also vital. • Excellent Troubleshooting skills • Excellent Telephone skills • Strong typing skills – ability to ‘talk and type’ at the same time • Strong problem solving, creative thinking and organizational skills • All versions of Microsoft Windows Operating Systems • MS Office • Demonstrated proficiency and understanding of the following: Wireless WAN Configuration, Mesh Networks, Broadband Wireless Networking Equipment. • Networking Essentials Requirements: • A + Certification or equivalent experience • Network + Certification or equivalent experience ]]>

<![CDATA[Job Summary: The Technical Support Representative Tier 1 (TSR1) provides technical assistance to customer issues ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: • Represents the company in a professional and positive manner in all situations. • Communicates with internal and external customers. • Provides technical support to customers. • Diagnoses customer issues through process of elimination by asking probing questions. • Determines the appropriate solution based on diagnosis and executes the most logical fix providing verbal instruction to customer at a level of detail commensurate with customer PC knowledge and experience. • Identifies customer LAN issues. • Troubleshoots customer connectivity including but not limited to: DHCP, RF, modem, router, or combination device (stability of equipment as well as configuration). • Providing, verifying, and/or modifying network settings (TCP/IP). EXPERIENCE: • Basic computer skills and knowledge of MS office • At least one year of demonstrated skills troubleshooting PC hardware, extensive PC applications, operating systems (NT, 98, 95, Linux, MAC OS 9 & 10), common LAN/WAN configurations, email applications/concepts/configuration/SPAM issues, TCP/IP, and VPN. • Superior listening skills. • Strong written and oral communication skills. • Ability to work independently efficiently and effectively to resolve customer concerns and or issues. • Ability to manage multiple time sensitive issues. • Ability to maintain enthusiasm and positive attitude. • Ability to adapt easily to a constant changing environment. ]]>

<![CDATA[An established Remote Backup company (www.remotedatabackups.com) is seeking multiple Remote Support Technicians to assist our technical staff in supporting <a href="http://wwww.remotedatabackups.com/clients" target="_new" rel="nofollow">existing clients</a> and providing remote data services to clients after we have recovered their data. Description: Candidate will remotely access our client machines to assist in a wide array of technical issues that is not our responsibility with our service. You can work from almost any location with a phone line and high-speed internet connection. We provide you all necessary hardware and software. Experience and Skills Required: Qualified candidates must have technical support and / or PC and server troubleshooting and repair experience serving small to medium sized business clients and sometimes home users. General knowledge of Windows OS, Vista, Network Administration, PC and Server Troubleshooting, Firewalls, Outlook and Outlook express, SQL, Exchange, Network Security, etc. is a plus. Also please mention if you have any Certifications, especially Microsoft ones (MCSE, MCP, MCITP, MCST, CompTIA, etc.). We are also looking for onsite techs in the Indiana area to help us handle clients that are having hardware issues that cannot be handled remotely and require an onsite visit. We backup data for over 200 franchise brands and they have hundreds of franchisees in your area that we need to support if their hard drive crashes…one of the more common uses of our service. How to Apply: Please submit your application online at <a href="http://www.RemoteDataBackups.com/jobs/" target="_new" rel="nofollow">www.RemoteDataBackups.com/jobs/</a> ]]>

<![CDATA[We are pro-actively looking for entry-level help desk candidates for an anticipated need in mid-July. This is a great opportunity to get your foot in the door with a large company and springboard your career. Ideal candidates DO NOT need to have technical experience, but a desire to help customers with Internet issues, and have a desire to grow in the IT field. Candidates that have either a bachelor's degree in IT, associates degree in IT, or other IT education experience are highly desired. Salary is competitively based and benefits are provided to full time employees. To apply, please contact Anita Akers at akers.anita@gmail.com.]]>

<![CDATA[Paladin Consulting, Inc. has been in the IT Staffing Augmentation Industry for over twenty-five years and we are the Premier Employee Sourcing provider for many fortune 100 companies. We offer benefits to our consultants and permanent opportunities into the best companies available. Our corporate headquarters is located in Dallas, Texas and we provide consulting services throughout the United States. Our services include contract, contract to hire and permanent opportunities in the IT Market for Defense, Retail, Healthcare, Manufacturing, Finance and many others. It all starts with a fun environment, room for advancement and a perfect work-life balance. Paladin Consulting, was named among the fastest growing private companies in America! Industry Associations/Memberships/Affiliations: NACCB, MTBC, AIRS, BBB, Greater Dallas Chamber, Naps, DFW Recruiters Association, SHRM and SIA. To learn more about Paladin please visit our website at www.paladin-inc.com or call us toll free at 877-783-1995. Title: Printer/Copier Set up Technician (5 Openings) Contract Duration: 18 Month Contract Location: Indianapolis, IN Shift: Monday – Friday 8:00am-5:00pm Rate: $ 12.00 DESCRIPTION OF POSITION This is for a new team that is forming for our client. This team will be moving and setting up hardware mostly on printers and copiers. Will only be networking on the printer level and will not have to map. However knowledge of network mapping is a huge plus Must be able to follow directions Will be printing out configuration sheets on printers Daily Responsibilities: -Confirm Equipment Delivery accuracy -Place devices in the customer facility according to the approved “Future State Design” floor maps -Responsible for Network Configuration of Phaser Printers & confirming end user print capability -Responsible for onsite coordination of moved equipment as designed on the Future Site Design floor maps and “Asset Disposition Report” -Responsible for assuring that all devices entering the customer facility get asset tagged -Assure that we receive all asset data for new & moved equipment that enter the customer facility, this is received by a “Installation Checklist (Make, Model, Serial #, MAC Address, IP address, Location of device) -Responsible for moving identified Removal equipment per the approved “Asset Disposition Report” to an onsite identified staging area Must have some type of technical background or have worked in a copy center Must be able to clearly explain networking basics. Must be able to show ability to follow directions. Must have strong PC and printing skills. Must be willing to undergo Background Check and Drug Screen BENEFITS We offer Medical benefits to Paladin Consultants! If interested please send a Word Formatted Resume to: rknight@paladin-inc.com Rebekah Knight AIRS Certified Technical Recruiter PALADIN Consulting, Inc. Direct Line: 214-254-3954 Toll Free: 877-783-1995 ext 3954 rknight@paladin-inc.com www.paladin-inc.com ]]>

<![CDATA[We are seeking Three (3) Part Time Field Service Technicians based out of our Indianapolis facility. We are a rapidly growing entrepreneurial information technology service company in Indiana. Our commitment is to provide customers with high quality solutions and industry-best customer service which includes setup and support of computers and computer networks and POS systems. Successful candidates will have the following skill sets: TECHNICAL REQUIREMENTS Microsoft operating systems (e.g., 98, 2000, 2003, NT, XP & Vista) Microsoft Office application suites Client Server networks (e.g., Microsoft 2003 Small Business Server and domains) TCP/IP Networks Microsoft Exchange 2003 is a plus DSL and Cable Modem installations Routers (e.g., Linksys, Netopia, Cisco is a Plus) Linux (helpful, not required) MAC OS skills a plus Strong problem-solving skills Excellent writing and verbal communication skills Familiarity with Apple OSX a plus but not required Desire to learn and work their way up an organization. Familiarity with the whole central Indiana area Ability to lift, carry, and move all components of user workstations, the network, and peripherals. Work independently and demonstrates strong sense of ownership and initiative. Printer repair a HUGE plus POS experience a plus but not required Resumes without cover letters don't make it past our first scan. Please take the time to write a cover letter. One that says something about you that’s not in your resume. Your communication skills are important. Positions are part-time with flexible scheduling and are on the path to full time positions. We hope to fill the positions within one to two weeks.. JOB RESPONSIBILITIES • Execute computer/network installation and troubleshooting jobs at customer sites • Wireless network installs and troubleshooting • Build computer workstations and servers • Computer maintenance at customer sites APPLICANT CHARACTERISTICS The successful candidates are an individual that is people-oriented, motivated and a self-starter. Strong people skills are necessary to provide top-notch service to our customers. Motivation and initiative are critical to achieving success at a small, fast-growing and entrepreneurial business. EXPERIENCE REQUIREMENTS • 2 – 3 years experience in hands-on Information Technology client/end user support • 2 – 3 year experience in on-site and phone-based troubleshooting (i.e., hardware and software) CERTIFICATIONS The following certifications are a plus but are not required: MCP/MCSE, A+, Linux a Plus ]]>

<![CDATA[A Software Support Analyst (SSA) works within the GHX Support Team to meet the needs of GHX’s important customers. The SSA will develop a comprehensive knowledge of our leading edge handheld software solutions. With this knowledge the SSA will answer customer’s questions, assist customers in using the functions of the system, and help them when they have problems in using the system. SSAs will perform these activities with the help of guidelines to assure efficiency, reliability and quality. The SSA works on problems of diverse scope where analysis of situations often requires technical expertise and the use of logical diagnostic skills. The SSA works independently and exercises judgment within defined procedures and practices to determine appropriate action]]>

<![CDATA[Conseco is currently seeking a fulltime Senior Systems Admistrator for our Carmel Indiana office. Responsibilities A technical leader of day-to-day operations of the Microsoft Windows server computing environment at Conseco. Install and maintain operating systems and related software to ensure stable performance. Evaluate system specifications, input/output processes and working parameters to ensure hardware and software compatibility. Troubleshoot system problems. Define and perform system management functions. Ensure conformance to backup and disaster recovery plans. Manage user accounts and access controls as defined by process and/or system champions. Develop system specifications and implement complex computing environments. Manage Infrastructure projects for the implementation or upgrade of computer equipment and systems. Mentor junior level personnel in technical complexities of assigned work. Assist in all audits and maintain SOX compliance. Follow Change Control procedures for all Infrastructure changes. Must be willing to work non-standard hours to support installation and troubleshooting of systems. Required on call support rotation. Some travel to other sites is required. Grade level will depend on qualifications of selected candidate. Qualificiations <ul><li>Bachelors degree in computer field and minimum of 5 years experience with system administration (Windows) teams. (If no degree - then a minimum of 10 years experience and certifications.) </li><li>Expert level of experience with Microsoft server operating systems. </li><li>Must exhibit previous experience related to technical support of the following environments: NT4, NetBackup, Linux, VMWare, Domain Controller/Active Directory, Citrix, Antivirus (Symantec and McAfee) </li><li>Experience with other infrastructure technologies i.e. SAN, iSCSI, Cisco networking, UNIX </li><li>Strong background in backup and disaster recovery solutions (both hardware and software). </li><li>Strong troubleshooting skills. </li><li>Must be able to apply current and emerging technology trends to assist in developing overall strategy. </li><li>Demonstrated ability to manage multiple resources and projects simultaneously with little supervision. </li><li>Experience with Project Management methodologies. </li><li>Strong written and verbal communication skills. </li><li>Strong ability to work within a team environment. </li><li>Excellent customer service skills. To apply, <a href="https://prod.fadvhms.com/conseco/jobboard/JobDetails.aspx?__ID=*B4A8DE1882ADC0B4" rel="nofollow">Click Here</a>]]>

<![CDATA[Description The Fulfillment Center Remote IT team provides 24x7 support of IT hardware, software, and systems in an on-site and on-call capacity for the Amazon.com Fulfillment Centers. The successful Remote IT Support Technician will be responsible for utilizing his/her skills to provide assistance to the operations team in resolving technical problems within the Fulfillment Center that cover a multitude of technical disciplines. Primary Qualifications: Support Technicians must have a good understanding of computers (both hardware and software) and a demonstrated willingness to learn and apply new technology. He/She must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people. Strong analytical skills with demonstrated problem solving ability required. Previous experience in which high levels of initiative, judgement, and tact has been demonstrated. Proven ability to operate in extreme high pressure situations and successfully handle multiple priorities and possess a high level of discipline while remaining flexible. Superior Customer Service skills in dealing with all levels in a team environment; patience and a sense of humor required. Qualifications * Linux and Unix System Support & troubleshooting * Ability to navigate through file systems * Knowledge of basic commands and utilities * Holds a basic understanding of core internet technologies – DNS, mail transport, TCP/IP and network file systems * Windows System Support & troubleshooting * Install/test/troubleshoot applications * Image and maintain desktop and laptop systems * Networking & Telecom skills * Ability to administer PBX and voice mail systems * Configure and maintain Cisco switches and routers * Data Cabling / Computer Facilities * Create and administer clear, concise documentation to lower the possibility of a repeat problem. * Responsible for the set up, take down and re-location of all Xterms and PC systems in the FC * Provide support and learn the skills needed to support specific FC Automated Systems. * Procurement, Inventory and Asset Management of all IT equipment in the Fulfillment Center * Coordinating with corporate-based support groups to implement global IT changes * Complete ownership of all IT related issues within the FC, and effectively communicate with customers on basic problem resolution]]>

<![CDATA[ Position Requirements: Mainframe Operator - MVS Additional Information: Candidate must be a US citizen. Position is expected to be long term. Position will be part of a team responsible for the operations support. The system is predominantly developed in COBOL to operate on IBM mainframe platforms with IDMS-R data bases. The system runs on a production system. The Contractor will be required to provide computer operations support for the system, which includes production, scheduling and execution of payroll and system-related batch jobs for three payroll offices. Taskings support all Systems production and development databases. Each database has a unique schedule of jobs and functions each day. The hours and days of functions vary by database. Location Address: Indianapolis, IN If you are interested, please respond with your resume in Word format. Thanks! ]]>

<![CDATA[We are looking for bright and talented professionals. We offer competitive salaries and casual work environment. If you are interested in joining our growing team of professionals, please read the job descriptions below and email your resume in MS Word format. Wireless Installers Location: Indianapolis and Surrounding Areas Kokomo and Surrounding Areas Anderson and Surrounding Areas Lebanon and Surrounding Areas Noblesville and Surrounding Areas Peru and Surrounding Areas We are looking for installers with experience in cable deployment or satellite communications. A successful candidate will have experience with installing maintaining or troubleshooting cable, DSL or satellite communications equipment. PC experience and knowledge is a plus. Availability of a personal car and tools is recommended. ]]>

<![CDATA[The Contractor will be responsible for observing a complete work day as performed by technicians performing installations (including DSL), repairs and routines. Observations will be made using a handheld data capture device to record all identified elements of these work activities as detailed time and motion study data. At the end of each work day, the contractor will be required to transmit, via PC, study data to a team lead for evaluation and review. Contractor will have to pass certification training on the process to perform certified time studies. Some travel will be required. Contractor must have previous Telecom install and Telco experience (includes installation, repair, routines, DSL and cable). Prior work on Time studies is helpful. ]]>

<![CDATA[Provides telephone and on-site customer support to Indianapolis and Muncie employees who use Comcast owned PCs and peripheral hardware and software. Responds to, and diagnoses, problems through discussion with users including problem recognition, research, and resolution. Maintains documentation of all practices, procedures and configurations. Typically resolves less complex problems immediately with more complex problems solved by second level, senior, or supervisory level support as outlined within the IT organization. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES 1.Provides user support for IT by responding to and diagnosing problems and questions by receiving and tracking calls from users. Resolves problems and answers questions. Assigns more complex problems to second level, senior, or supervisory level support as outlined within the IT organization. 2.Inputs entries and maintains Help Desk call logs for the tracking of trends and common issues. 3.Reports to Area IT Manager outstanding issues and equipment/software requests. 4.Produces escalation reports and forwards to appropriate personnel. 5.May assist in testing and installing new hardware and software. 6.Communicates with users any changes to network and other common IT resources. 7.Performs other functions as requested by systems staff and user community. Punctual, regular, and consistent attendance. Required Skills: 1.Strong customer service and communication skills in order to perform job duties in an effective, professional manner. Must be able to communicate problems and solutions in laymen?s terms. 2.Analytical, problem-solving, and organizational abilities in order to perform job duties. 3.At least 3 years experience in a help desk environment. 4.General technical knowledge including telephone and computer skills. Must be able to type and perform data entry. Possesses specific knowledge in personal computer applications used by Comcast Cable. Personal/desktop computer business application background preferred. 5.Must be able to deal with user community professionally, tactfully, patiently, and quickly. 6. Must be flexible to assure 24 hr/day coverage; available to cover first, second, third shift. Ability to work overtime, as needed. <a href="http://www.ecentralmetrics.com/respond.cfm?posting=45138&bid=223" target="_blank" rel="nofollow"><img border="0" src="http://engine.postingworks.net/images/applybuttons/applybutton.cfm?cid=268"></a> ]]>

<![CDATA[Leading manufacturer and supplier of indoor tanning beds and equipment seeks a Field Service Technician to be based out of Indianapolis, IN. Duties Include: • Provide technical service and repair to customers by phone or in person • Off-site set-up, deliveries & troubleshooting • Order new or replacement parts • Maintain inventory – tools and service vehicle • Recommend products and services to customers Skills and Knowledge Essentials: • Electrical and/or HVAC background • Previous experience of installation & repair of tanning beds a plus • Must be proficient in following instructions furnished in written, oral, and diagram form • Strong math skills • Ability to travel 4-5 days/week • High School Diploma/GED • Excellent communication skills Submit resumes for immediate consideration to: lisa.grant@dunhillstaff.com ]]>

<![CDATA[To apply for this position go to: <a href="https://home.eease.com/recruit/?id=46278" rel="nofollow">https://home.eease.com/recruit/?id=46278</a> REPAIR TECHNICIAN I Qualifications: The following are preferred or desired unless specifically stated: High school diploma or equivalent required; CompTIA A+ Certification or AS degree candidacy required Prior experience working with retail store systems, technology systems, and hardware preferred Some knowledge of troubleshooting and repair concepts for analog circuits, microprocessor based computers and peripherals required Must have some proficiency working with testing equipment including Digital Multi-meters and Oscilloscopes commensurate with experience Some knowledge of troubleshooting concepts of PC based and POS based computer hardware Must have ability to isolate failures within and complete rework of electronic circuits Must possess good written and verbal communication skills Have the ability to complete replacement of both discreet and surface mount electronic components Must possess working knowledge of Microsoft Excel and Microsoft Access Must possess ability to work independently as needed while being a strong team player Must possess strong customer service skills Must possess ability to support a wide ranging mix of technology products Must be able to manage a dynamic workload Must pass a criminal background check and drug screening prior to hire This position may provide support to any or all of the services provided by Tolt Service Group. However, candidates seeking employment at this level may not be required to support all services. The following Key Responsibilities outline many of the services provided by the company: Key Responsibilities will include: Troubleshooting and repair of failed IT hardware in bench repair environment Complete scripted testing procedure to isolate failure to sub-assembly and/or component level Successfully replaced failed sub-assembly, part, or component in order to bring failed device to working order Provide billing information when required Maintain adequate bench parts inventory to ensure constant movement of failed parts Maintain constant adherence to Inventory Control practices and standards Additional Responsibilities may include, but are not limited to: Complete staging / integration services of IT hardware as needed Complete testing / teardown of received bulk devices as needed Support warehouse related duties as needed May be assigned other duties as needed Compensation: Wage rate commensurate with experience and qualifications (Grade 12). This position is classified as non-exempt hourly. IN, Indianapolis RT (08-06-0018) AN EQUAL OPPORTUNITY EMPLOYER]]>

<![CDATA[To apply for this position go to: <a href="https://home.eease.com/recruit/?id=46276" rel="nofollow">https://home.eease.com/recruit/?id=46276</a> INVENTORY CONTROL SPECIALIST I Qualifications: The following are preferred or desired unless specifically stated: High School diploma or equivalent, required Minimum 1 year post high school supply chain or technical training Minimum 1 year experience with retail store systems, technology systems, and hardware Ability to maintain accurate counts of a wide variety of inventory Must possess good written and verbal communication skills and have the ability to communicate in English in all standard business methods of communication Must possess good customer service skills Must have previous exposure to the Microsoft Office suite with an emphasis on Microsoft Access Must possess self-starting qualities and a sense of urgency Must possess solid organizational skills Must be able to lift, safely up to 50 pounds, occasionally Must pass pre-employment criminal background and drug screening Key Responsibilities include, but are not limited to: Accurately receive inventory from Regional Field Technicians and complete replenishment processes as appropriate Order items into local repair locations / complete division level warranty processing Audit all assigned orders for accuracy Complete cycle counts in accordance to the warehouse / fleet schedule Receive daily shipments from all internal and external suppliers Receive Purchase Orders and communicate receipt to the appropriate department and the accounting department Complete daily shipments Maintain warehouse organization and cleanliness Work within the Materials Management System to properly record all inventory movement Perform other related duties as required and assigned Compensation: Wage rate commensurate with experience and qualifications. This position is classified as non-exempt; grade 12. IN, Indianapolis ICS (08-06-0017) AN EQUAL OPPORTUNITY EMPLOYER]]>

<![CDATA[To apply for this position go to: <a href="https://home.eease.com/recruit/?id=46275" rel="nofollow">https://home.eease.com/recruit/?id=46275</a> REGIONAL SERVICE TECHNICIAN I Qualifications: The following are preferred or desired unless specifically stated: High school graduate or equivalent required, AS degree preferred Minimum 2 years retail store level experience desired Minimum 1 year technology help desk or I.T. store support experience preferred Good communication and professional level interpersonal skills required; this position will interface directly with customers and end users; must be able to communicate effectively in English using all standard business methods of communicating Well developed written communication skills required to provide accurate notation, billing, and parts order information Must possess strong customer service skills, effective problem solving skills Must possess a strong sense of urgency in managing both SLA repair and inventory turn times Ability to work in adverse repair/installation environments Must possess ability to work independently as needed while being a strong team player Must pass criminal background, pre-employment drug screening, Motor Vehicle Record check to be considered for employment Must demonstrate history of safe work habits This position may provide support to any or all of the services provided by Tolt Service Group. However, candidates seeking employment at this level may not be required to support all services. The following Key Responsibilities outline many of the services provided by the company: Key Responsibilities will include: Troubleshooting, maintenance, repair, and recovery of failed IT hardware in live retail and office environments Edit all aspects of trouble tickets assigned to the work zone (Includes providing comprehensive notes / resolution information / equipment information / closure detail) Order parts for all completed tickets with accuracy and timeliness Provide trouble ticket billing information when required Maintain spare and parts inventory in van for multiple customer environment Maintain constant adherence to Inventory Control practices and standards Additional Responsibilities may include, but are not limited to: Complete ad hoc IT hardware installation tasks as needed Complete project-based IT hardware installations as needed Complete staging / integration services of IT hardware as needed Support low voltage cabling projects as needed Support within installation or cabling projects may require travel Extensive driving required in company provided vehicle May be assigned other duties as needed Compensation: Wage commensurate with experience and qualifications (Grade 12).This position is classified as non-exempt hourly. IN, Indianapolis RM(08-06-0016) AN EQUAL OPPORTUNITY EMPLOYER ]]>

<![CDATA[To apply for this position please go to: <a href="http://www.sharpusa.com/about/AboutCareersJobList/" rel="nofollow">http://www.sharpusa.com/about/AboutCareersJobList/</a> Sharp Electronics Corporation is the Mahwah, N.J.-based marketing and sales subsidiary of Japan's Sharp Corporation, a worldwide developer of the core technologies that are integral to shaping the next generation of home entertainment products, appliances, networked, multifunctional office solutions, solar energy and mobile communication, information tools and microelectronic devices. Sharp's business activities in the United States include manufacturing, distribution, marketing, and servicing of Sharp Products. For more information about the Sharp Electronics Corporation visit our Web site at <a href="http://sharp-usa.com." rel="nofollow">http://sharp-usa.com.</a> Under the direct supervision of the Branch Field Service Manager, the Service Technician is responsible for properly maintaining a territory of Sharp equipment along with maintaining a high level of customer satisfaction through proper communications and maintenance of equipment. RESPONSIBILITIES: Services and maintains a full territory of Sharp equipment commensurate with experience and training. Resolves at least 85% of service calls without assistance upon completion of training and territory assignment. Understands and properly performs all mechanical and electronic adjustments on equipment as outlined in the Technical Service Manual and Field Engineering Bulletins. Ability to read and interpret schematics and complete all electrical troubleshooting as outlined in the Technical Service Manual and Field Engineering Bulletins to include our complete digital line of products. Resolves all normal customer relations' situations and communicates unusual customer situations to a higher level. Maintains parts inventory and achieves acceptable levels of inventory control and usages. Completes all required administrative functions in an accurate and timely manner. Cooperates with fellow workers and management to achieve Branch service goals. Keeps Group Leader or Branch Field Service Manager informed of machines performing below standards and report all actions taken towards resolution. Performs other duties as prescribed by the Branch Field Service Manager. SPECIFICATIONS: High School Diploma or equivalent mandatory. Technical vocational schooling desirable (electronics or electro-mechanical preferred), or experience in copier repair or repair and maintenance of electronic equipment. Must possess or achieve Net+ certification within six (6) months of hire. Must possess strong communication skills and mechanical aptitude. Must successfully complete Sharp equipment pretesting and training. Knowledge of Windows and Microsoft Office software products preferred. PHYSICAL DEMANDS: Must be able to travel locally on a daily basis to various customer sites. Requires frequent kneeling and bending and considerable use of hands and tools. Frequently requires moving or lifting of up to 25 pounds. All resumes must include salary ranges in order to be considered. Local candidates only, please. ]]>

<![CDATA[Summary: Create, design and document intelligent business rules that drive health coaching protocols within the Customer Relationship Management (CRM) database. This person has the full responsibility for managing/developing business rules, scripts and