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<![CDATA[In general, this position is responsible for providing systems and end-user support along with rest of the IT staff. The position will be responsible for assisting in level 1 help desk duties, general upkeep of IT equipment including procurement, and asset tagging, computer moves, and basic daily IT tasks. Position Responsibilities: ·Answer IT Support line to troubleshoot Level 1 end-user issues in a timely and professional manner. ·Perform printer, copier & fax installations, upgrades, maintenance and troubleshooting, escalating complex problems to other ISG team members. ·Setup conference rooms with laptops and projectors as needed. Setup and troubleshoot the audio/video conferencing systems as needed. ·Coordinate and assist in computer and telephone relocations as needed. ·Manage and implement PC upgrade cycles to upgrade users to newer hardware and software. ·Manage procurement deliveries, and RMA requests. Skills: The candidate should have a basic understanding of Windows 2003 networks and the TCP/IP suite of protocols. The candidate must be responsible, organized, take direction well, and be able to work individually and as a team member. Experience: 6 months–2 years work experience troubleshooting Windows XP/Vista, Office 200x, basic computer hardware issues. 6 months–2 years work experience providing Tier-1 and Tier-2 help-desk support Proficient in the use of Microsoft Office\Microsoft Outlook Education: High school degree required. Being currently enrolled in a college for an IT related degree is highly preferable. ]]>

<![CDATA[·Answer IT Support line to troubleshoot end-user issues in a timely and professional manner. ·Perform periodic maintenance of the data center and all IDF’s including cable additions, changes, and cleanup; labeling of all inter-connects, hardware installations; electrical and HVAC monitoring. ·Perform printer, copier & fax installations, upgrades, maintenance and troubleshooting, escalating complex problems to outside vendor (AM Exclusive). ·Maintain & troubleshoot A/V systems in Media room with external vendor. ·Manage e-Copy infrastructure including Sharescan servers, mailboxes, client software. ·Assist in network hardware installation, upgrades, and troubleshooting. ·Setup conference rooms with laptops and projectors as needed. Setup and troubleshoot the audio/video conferencing systems as needed. Setup and remove individuals from computer systems. ·Assist in moving computers and telephones for personnel as needed. ·Perform PC upgrades to upgrade users to newer hardware and software. ·Manage deliveries and RMA’s. Position Qualifications: Skills: The candidate should have a conceptual understanding of Windows NT/2000/2003 networks and the TCP/IP suite of protocols. The candidate must be responsible, organized, and be able to work individually and as a team member. Experience: 1 – 3 years work experience administering Windows NT/2000/2003 Servers as well as providing Tier-1 and Tier-2 help-desk support ]]>

<![CDATA[Le Pain Quotidien is a Belgian “Bakery/Cafe and ‘Organic’ Communal-Dining Concept” with over 28 stores in US and 90 world-wide. With an aggressive expansion plan in US markets, it is currently seeking an POS/Corporate Help Desk Analyst Job Purpose: The POS/Corporate Help Desk Analyst role is first and foremost to be front line support for the entire company including stores and corporate office staff. This position will be part of the Help Desk operation and will have the responsibility of documenting, troubleshooting, resolving and prioritizing incoming help desk requests. The POS/Corporate Help Desk Analyst will also contribute to problem resolution by giving in-person, hands-on support when necessary. In addition, this role will have an active role in higher level projects related to Network Infrastructure, Server Management, POS System Support/Maintenance and various other IT technologies. Candidate will be part of an "on call” nightly and weekend shared rotation and must have the ability to handle multiple tasks at the same time. Opportunity for growth and advancement! Duties:  Staffs the PQ Help Desk by taking incoming phone calls, e-mails or in-person requests on a daily basis and during any “on-call” weekends or evenings.  Enters each request received into the Help Desk work order system with appropriate detail  Point-of-Sale system troubleshooting and training  Responsible for the daily maintenance of networks, servers, event logs, backups, etc.  Conducts on-site visits to stores for troubleshooting & maintenance tasks  Pro-actively monitors company PC’s, servers, networking equipment Skills/Qualifications:  3-5 Years Experience in a Retail IT Environment  Point-of-Sale System Support is required (Micros POS Experience preferred)  Expert Knowledge of Office 2007 Applications (Word, Excel, Powerpoint)  Experience with supporting Networking Technologies such as TCP/IP, VPNs,  Hands-on experience supporting Windows 2003 Server & Active Directory  Ability and Personality to interact with all levels within the company!  Deadline-Oriented, Reporting Skills, Attention to Detail  Confidentiality, Coordination, Thoroughness, Quality Focus, Objectivity Company Benefits: * Vacation * Health * Dental * Vision * AD&D * STD * LTD * 401K * Commuting MUST SEND RESUME WITH SALARY REQUIREMENTS TO: resumes@pqus.com Please visit us at www.lepainquotidien.com All applicants must be authorized to work in the United States. We are an Equal Opportunity Employer. • Principals only. Recruiters please don't contact this job poster. • Please, no phone calls about this job! • Please do not contact job poster about other services, products or commercial interests ]]>

<![CDATA[Openings for experienced and trainee field service technicians. Install, train, and repair CNC milling machines and lathes. Good electro-mechanical skills required. Full training provided. Some CNC experience preferred. Some overnight travel required. Excellent salary with benefits including full medical and 401k plan with match. Must have valid driver’s license. Email Resume or Fax to 845-878-2525.]]>

<![CDATA[Legal Services NYC seeks a Database Support Associate (DSA), who will assist in system development, applications and operations support, user support, and system implementation for Legal Services NYC. This is a one-year temporary, half-time position. For over 40 years, Legal Services NYC has helped low-income New Yorkers by providing free civil legal assistance. The incumbent possesses technical and professional skills to solve problems requiring a systematic, logical, and thoughtful approach. The DSA understands key business objectives and is able to operate successfully with little supervision. Under the overall supervision of the Chief Information Officer, the DSA works very closely with the Database Programmer/Analyst. Principal Duties and Responsibilities: Work with confidential data and maintain such confidence • Develop, run and modify MS-Access and MS-SQL queries and reports • Fully document database query and report development work and use logical naming methods • Assist in quality assurance review for data entry operations Perform database and application systems support • Identify database-related issues and problems and recommend solutions Provide user training for staff members with data entry responsibilities • Courteously answer and expeditiously handle incoming database support and development requests • Document, track and monitor all problem/resolution activity in the tracking system to ensure a timely resolution • Solve database and related workstation problems • Create a knowledge base of all known and future database/software issues/problems and their resolutions • Assist in installation, maintenance and support of system software • Other duties as assigned Qualifications, Experience and Education: • Working knowledge of SQL and Microsoft Office 2003 package with special interest on Access and Excel • Some knowledge of relational database design would be preferred, also the ability to write queries in MS-Access and MS-SQL • Training and at least one year experience with MS Access 2000 and Excel 2000 or higher • Demonstrated ability to communicate effectively, both orally and in writing • Demonstrated ability to work on multiple projects with attention to detail and ability to multi-task and meet deadlines • Knowledge of MS Windows XP Professional • At least 2-3 years experience working with database and software applications How to Apply: Interested parties should e-mail or fax a resume and cover letter to LSNY, Attention: Technical Support Associate Search, 350 Broadway, New York, NY 10013. E-mail: jobpostings@lsny.org and fax number: 646-442-3575. We are an equal opportunity employer: people of color, women, people with disabilities, gay, lesbian, bisexual and transgender people are welcome and encouraged to apply. The half-time salary will be between $17,000 and $20,000 DOE. ]]>

<![CDATA[Interview with us before Wednesday, May 21st and receive a $100 Gas Card Bonus after 6 weeks!!! SUBMIT YOUR RESUME ASAP!!! Prestigious Media Company, a leader in Entertainment and Telecommunications,located in Jericho, Long Island needs Technical Support Representatives for Immediate Hire!!! Good communication skills. Must be highly motivated and customer friendly. DOS, Windows 95, 98, & 2000,ME,XP/MAC Platforms. Demonstrated expertise in one or more of the following specialties: E-mail set-up Network/Internet Troubleshooting. DNS,Email,Servers,Routers,Hardware,Software,POP3,TCP/IP,SMTP. Call Center experience is a strong plus. MUST be able to work a flexible schedule including weekends,evenings,nights and holidays. This position requires an automobile and is not accessible via public transportation. MUST be able to pass a 10 Year Criminal Background Check and Drug Test Submit your resume, in confidence, as a WORD DOCUMENT ATTACHMENT for immediate consideration... **Paid Training Starts Tuesday 06-03-08 3:30pm-12 Midnight**]]>

<![CDATA[Interview with us before Wednesday, May 21st and receive a $100 Gas Card Bonus after 6 weeks of Employment!!! SUBMIT YOUR RESUME ASAP!!! Prestigious Media Company, a leader in Entertainment and Telecommunications,located in Jericho, Long Island needs Technical Support Representatives for Immediate Hire!!! Good communication skills. Must be highly motivated and customer friendly. DOS, Windows 95, 98, & 2000,ME,XP/MAC Platforms. Demonstrated expertise in one or more of the following specialties: E-mail set-up Network/Internet Troubleshooting. DNS,Email,Servers,Routers,Hardware,Software,POP3,TCP/IP,SMTP. Call Center experience is a strong plus. MUST be able to work a flexible schedule including weekends,evenings,nights and holidays. This position requires an automobile and is not accessible via public transportation. MUST be able to pass a 10 Year Criminal Background Check and Drug Test Submit your resume, in confidence, as a WORD DOCUMENT ATTACHMENT for immediate consideration... **Paid Training Starts Tuesday 06-03-08 3:30pm-12 Midnight**]]>

<![CDATA[Lymphoma Research Foundation (LRF) is the nation’s largest lymphoma-focused voluntary health organization devoted exclusively to funding research to cure all lymphomas and providing patients and healthcare professionals with critical information on the disease. To date, LRF has funded $34.7 million in lymphoma research. People affected by lymphoma can receive free personalized information tailored to their diagnosis, help with finding a clinical trial and easy-to-understand information on lymphoma, current treatments and promising research. LRF has an immediate opening for an individual who can provide ongoing analysis and monitoring of Internet and Intranet sites. The candidate will be responsible for (1) coordinating the planning, maintenance, and accessibility of Website content in a way that ensures the consistency of the various websites including search engine optimization, (2)taking the lead in improving the integrity of all databases And (3) providing technical and administrative support for the LAN and a variety of application software. Reports To: Operations Manager Supervises: None MAJOR DUTIES AND RESPONSIBILITIES: • Develop, maintain, and provide support on Internet sites. • Project manager for integration of all websites and databases to include Kintera. • Enhance web presence through search engine optimization. • Design and implement WAN links to future sites (Chapters). • Plan and coordinate data migrations betweens systems. • Maintain and administer all owned Internet domains. • Maintain and Administer Internal and Internet mail servers. • Basic knowledge of troubleshooting hardware and software problems. • Performs other duties as assigned. EDUCATION/EXPERIENCE: Bachelor's degree from an accredited college or university; or equivalent education/experience in the computer science field. Minimum two years of web server management/development experience and minimum two years experience in a Client/Server environment. Experience with the following programs: Adobe Photoshop, HTML, and Microsoft Office. Lymphoma Research Foundation offers a generous benefits package including: Paid vacation, sick and personal time Medical plan (no employee contribution) Dental plan (no employee contribution) TransitChk Program Paid Holidays Matching Tax Deferred Annuity Plan 403(b) Please email resume with salary history/requirement in a Word attachment with IT Coordinator in the subject line to kdeforte@lymphoma.org Submissions without salary info will not be considered. Lymphoma Research Foundation is an Equal Opportunity Employer. ]]>

<![CDATA[As the title says we are growing and in need of assistance on a part time to full time basis. We are looking for someone familiar with the current Mac Operating Systems as well as the older ones - workstation and server. Windowz knowledge a plus. Must know how to troubleshoot all major apps - MS Office, Adobe CS, etc VoIP knowledge is also a plus (not Vonage). MUST have good customer service skills - this includes speaking non-technical to our clients that need it. If this is you please send us your resume for review.]]>

<![CDATA[M5 Networks is the market leader in "Voice as a Service," a breakthrough solution for business phone communications. Industry experts tell us that in ten years, no business will have a phone system - they will acquire phone system capabilities as an on-demand, managed service over the Internet - in other words, Voice as a Service. M5 pioneered Voice as a Service in 2000. Today we serve a rapidly growing base of mid-size businesses as the Northeast’s leading outsourced IP phone system provider. M5 has become a respected leader by delivering the most reliable and capability-rich business phone system service in the industry. In fact, 95% of our clients are referenceable and happy to talk about their experience with M5. Due to expansive growth and our commitment to providing the highest level of service, we seek a dynamic and experienced technical leader to establish and manage a Network Operations Center. This is an exceptional opportunity to advance your career with a profitable, award winning industry leader. POSITION RESPONISIBILITIES - Proactive management of SLAs - Daily management of NOC personnel - Maintain and improve NOC personnel training & mentoring - Create & implement NOC standards and policies - Proactive monitoring of network & system infrastructure, client deployments - Create procedural documentation - Escalation & outage management - Direct interaction with clients and partners as needed - Prioritization and delegation of trouble tickets REQUIREMENTS & QUALIFICATIONS - Hands-on technical expertise required (network & systems administration) - 3-5 years NOC management experience - 5+ years Cisco network administration (routers, switches) - 5+ years RHEL4/5 administration - Exceptionally strong oral & written communication skills - Solid experience in service provider environments - Strong troubleshooting skills - After-hour, weekend, and holiday coverage required - VoIP exposure preferable BENEFITS - Medical, dental & life insurance benefits - Pre-tax benefits (transit checks, medical, etc) - Paid vacation & holidays - Outstanding organizational support - Professional training - Rewarding, fun, and supportive corporate culture - Opportunity for growth within the leading company in one of the fastest growing telecom industry segments To be considered for this opportunity apply to <a href="http://careers-m5networks.icims.com" rel="nofollow">http://careers-m5networks.icims.com</a> Please visit or website at www.m5net.com MORE ABOUT M5 NETWORKS - Winning Workplaces **Best Bosses** 2006 Award - 15 Key VoIP Players [CRN 2007] - Pulver 100 [Pulver, 2002-2007] - INC 500 - #272 [INC Magazine, 2006] - Technology Fast 500 - #54 [Deloitte, 2006] - New York Technology Fast 50 - #5 [Deloitte, 2006] - Excellence Award [Internet Telephony,2006] - Top 20 Companies to Watch [VoIP Magazine, 2006] - Product of the Year Finalist [Small Business Technology Magazine, 2005] - Fierce 15 [Fierce, 2005] - VoIP Service Provider Award [Internet Telephony, 2004-2005] - Best SMB Provider [Internet Telephony, 2005] - Entrepreneurial Company Award [Frost & Sullivan, 2004] ]]>

<![CDATA[- Perform Phone Adds Move and Changes - Support the Cisco Voice infrastructure by completing moves, adds, and changes. Develop and implement the technical architecture and physical design of the network. - Analyze existing voice and data networks and recommend solutions - Set up, configure, and test Cisco Call Manager, Unity, Call Manager Express, Unity Express, Cisco LAN switches (core, distribution access), Cisco routers and voice gateways, etc. - Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems assist Sales Managers during the sales process by educating the customer about new technologies and IP Telephony methodologyand. PRIMARY RESPONSIBILITIES/QUALIFICATIONS: - Responsible for the evaluation of vendor proposals and benefits of changes in hardware, communications protocols, switching methods, access methods, and tariffs, and in the procurement of software and hardware. - Evaluate and implement new technologies must be to continually improve the network efficiency and reliability. - Participates and consults in the planning, design and integration of new networks - Develop a culture of mutual understanding between the functions of Sales and Service. This will entail the design and implementation of procedures and processes to demonstrate the responsibility of ownership areas and responsibilities. - Initiate and monitor a training program, to enable an increase of the expertise of all personnel. - Performs other duties as assigned. EXPERIENCE/EDUCATION: - Hands on experience supporting Call Manager 4.x & 5.x systems. CM 6.x experience also a plus. - Hands on experience with Cisco Unity Voice Mail systems. - Experience with IPCC Express (preferred) - Hands on knowledge of signaling protocols and gateway configurations. -CCNP or CCVP preferred - A comprehensive understanding of Telephony and marketing Data experience is essential, to address the business strategy effectively. ]]>

<![CDATA[Our growing managed services IT business is in the need of a great, flexible IT technician that is a cut above the rest. If you have computer networking experience working with customers, can work in a fast-paced environment AND have a helpful, friendly personality - we need you! What This Job Pays: * $20.00 per hour. This is a temporary to permanent position, with a 90-day evaluation for full-time employment. * Reimbursed mileage @ Standard IRS Rates * Company issued laptop * $100 Monthly Medical Discount * BONUSES: From time to time, you will have the eligibility to earn additional bonuses, based on company initiatives What You Will Be Asked To Do: * Respond to Level 1 customer requests via phone or email * Support customers via on-site, in-person visits or via remote support * Work with customers to diagnose, troubleshoot and fix Windows 2000, Windows XP, networking, email, printing and MS Office problems. You Must Have: * Ability to multi task and work in a fast-paced environment * Ability to document everything you do - including, but not limited to, troubleshooting steps, vendor conversations and other notes for knowledge base expansion * A+ and N+ certification required * A helpful, friendly personality to work with customers * Experience working with multiple Outlook configurations, including RPC/HTTP vs POP. Also, must know the location of the NK2 file * Help desk experience required * A personal cellphone * Excellent oral and written communications skills - including spelling and grammar * Mac experience a plus * Experience working with Remote Desktop Connection and other various remote access; Windows networking, including TCP/IP; MS Office products; Active Directory; DNS/DHCP and Exchange. Work Environment: * Smart web-based help desk tracking system for all help desk tickets, customer inventory, work flow * Company VoIP connection * On-Demand and Instant Remote Access to Remote Networks * Always-on corporate network, complete with email, printing, IRC and other technologies to make our jobs easier * Customer documentation for the customers you will be working with * Fast-paced, but relaxed work environment * Mandatory Friday afternoon tech sessions * Monthly Company Outings ]]>

<![CDATA[------------------------------------------------------------------------------ The Sports Museum of America located just steps from the Statue of Liberty, is the first comprehensive museum of sports in the country. The museum will be interactive and attraction-based dedicated to the celebration of all sports and their significance in our lives and culture. The museum is currently looking for talented IT/AV Staff to operate the IT, AV and electronic systems and equipment in the Museum as assigned. Under the direction of the IT Manager, perform scheduled and unscheduled maintenace of the museum interactive, electronic and Audio Visual exhibits. Maintain computer systems including the administrative IT and telephony systems. Maintain a clean and safe environment. Work with the curator on presentation of exhibits including exhibit lighting. Support AV requirements for the Special Events area. Duties Performed: *Operate IT, AV and electronic equipment throughout the organization. Perform maintenace as required. Daily inspect the facility for defects and operational issues *Work on special events as required *Work with outside vendors and contractors as required for the operation and maintenance of systems *Must be available to work evenings and weekends Required Experience: *Minimum 1 year experience in IT operations, preferably in a Microsoft environment *Basic knowledge of AV *Ability to work and support other company department *Ability to learn facility systems including telephony and computers *High school degree or above *Experience with Microsoft and Windows Desktop/server operating systems. Able to learn new operating systems as installed. To apply, please click here: <a href="http://nationalsportsmuseum.precisionhire.com/cndjobs_list.asp?idx=956" rel="nofollow">http://nationalsportsmuseum.precisionhire.com/cndjobs_list.asp?idx=956</a>]]>

<![CDATA[Junior Java Developer Seedco Overview Seedco, a nationally recognized non-profit in workforce and economic development, is currently seeking a talented and driven junior Java developer for a multi-year consulting project. We are looking for someone who has a calling to make a change in the lives of those less fortunate by leading an effort to build an open source application that will vastly impact the lives of tens of thousands of people who struggle to enter and stay in the workforce everyday. The candidate will serve as a junior programmer on the team and work under a senior programmer on developing a complex, web-based, database driven application that supports Seedco’s main business lines. This application is being developed in Java, using leading open source technologies. The development team works out of our corporate headquarters in New York City. Requirements We are looking for an experienced developer with 1+ years experience building complex web-based applications. This person must be knowledgeable of Java and Agile development techniques. Candidates should be knowledgeable and comfortable with the following technologies: • Object-oriented design and programming • Relational database systems • Rules based engines • Application servers • Reporting applications • Business intelligence • Web services • XML Familiarity with the following technologies is a plus: • JBoss • Hibernate • Seam • MySQL • JSF/MyFaces/RichFaces • Subversion • Eclipse • Trac Ability to submit portfolio of prior development work a plus. We are looking for an engaged, talented programmer. We want a self-motivated, fast learner who wants to make a difference, someone with a strong work ethic and the ability to see us to the finish line. The ideal candidate for this position will be passionate about his or her work and be motivated by the opportunity to build a great lasting application that solves real social problems. This is a consulting position for the duration of the project, estimated at 2 years. Even though we are a non-profit, we are offering a competitive market rate for this position. Compensation: Salary range commensurate with experience. Full benefits package. An EEO employer. Please send emails to ITJOBS@seedco.org. No recruiters. No relocation expenses. Local candidates preferred. No travel. ]]>

<![CDATA[Student Programmer Intern Seedco Overview Seedco, a nationally recognized non-profit in workforce and economic development, is currently seeking a talented and driven student programmer intern for a summer/school year internship. We are looking for someone who has a calling to make a change in the lives of those less fortunate by leading an effort to build an open source application that will vastly impact the lives of tens of thousands of people who struggle to enter and stay in the workforce everyday. The candidate will serve as a programmer on the team and work under a senior programmer on developing a complex, web-based, database driven application that supports Seedco’s main business lines. This application is being developed in Java, using leading open source technologies. The development team works out of our corporate headquarters in New York City. Requirements We are looking for an quick learner interested in building complex web-based applications. This person must have some knowledge of Java and Agile development techniques. Candidates should be comfortable with the following technologies: • Object-oriented design and programming • Relational database systems • Rules based engines • Application servers • Reporting applications • Business intelligence • Web services • XML Familiarity with the following technologies is a plus: • JBoss • Hibernate • Seam • MySQL • JSF/MyFaces/RichFaces • Subversion • Eclipse • Trac We are looking for an engaged, talented programmer. We want a self-motivated, fast learner who wants to make a difference, someone with a strong work ethic and the ability to see us to the finish line. The ideal candidate for this position will be passionate about his or her work and be motivated by the opportunity to build a great lasting application that solves real social problems. This is a paid student internship for the summer and beyond. Compensation: Salary range commensurate with experience. Full benefits package. An EEO employer. Please send emails to ITJOBS@seedco.org. No recruiters. No relocation expenses. Local candidates preferred. No travel. ]]>

<![CDATA[Web Developer/Programmer Seedco Seedco, a nationally recognized non-profit in workforce and economic development, is currently seeking a talented and driven Web developer/programmer for a multi-year consulting project. We are looking for someone who has a calling to make a change in the lives of those less fortunate by leading an effort to build an open source application that will vastly impact the lives of tens of thousands of people who struggle to enter and stay in the workforce everyday. The candidate will serve as a member of a small team and work on developing a complex, web-based, database driven application that supports Seedco’s main business lines. This application is being developed in Java, using leading open source technologies. The development team works out of our corporate headquarters in New York City. We seek candidates with strong a work ethic, the ability to work both in team and solo environments and someone who has an eager desire to learn new skills. They will be passionate about their work and be motivated by the opportunity to build great applications that solve real social problems. The position will require a unique combination of business understanding, technical knowledge and people skills. Required Skills • Solid HTML/CSS coding with a strong knowledge of developing Web standards • Extensive JavaScript programming experience, including Ajax • Knowledge of JSF/MyFaces/RichFaces • Extensive experience programming SQL, preferably MySQL • Extensive knowledge of XML Other Requirements We are looking for an experienced developer with 2+ years experience building user interfaces for complex web-based applications. Candidates should be comfortable with the following technologies: • Relational database systems • Application servers • Reporting applications • Business intelligence • Web services • XML • RIA Familiarity with the following technologies is a plus: • Object Oriented Design and Programming • JBoss • Hibernate • Seam Ability to submit portfolio of prior development work a plus. We are looking for an engaged, talented developer. We want self-motivated, fast learner who wants to make a difference, someone with a strong work ethic and the ability to see us to the finish line. The ideal candidate for this position will be passionate about his or her work and be motivated by the opportunity to build a great lasting application that solves real social problems. This is a consulting position for the duration of the project, estimated at 2 years. Even though we are a non-profit, we are offering a competitive market rate for this position. Compensation: Salary range commensurate with experience. Full benefits package. An EEO employer. Please send emails to ITJOBS@seedco.org. No recruiters. No relocation expenses. Local candidates preferred. No travel. ]]>

<![CDATA[Leading home textiles importer has an opening for an entry level position within our IT Department. This person will share time between our NY and NJ locations as needed. We are looking for a driven individual who is able to work alone as well as in a team setting. PRIMARY JOB FUNCTIONS: • Help Desk (PC, Mac, software/hardware) • Assist with monitoring/maintaining servers • Work with our Warehouse Management System (WMS) • Basic Website Maintenance Candidate must possess the ability to work well with all levels of people within the organization. Additional Qualifications: • Possess a high level of personal and professional integrity • Strong attention to detail • Excellent interpersonal skills • Manage multiple priorities in a fast paced, multi-tasking environment • Professional demeanor and effective business communication skills (both oral and written) with sharp punctuality Company Benefits • Competitive Salary • Medical/Dental/Vision Package • Life Insurance • 401K • Paid Vacation & Holidays For immediate consideration please e-mail or fax resume with salary requirements to empad@pbsltd.com or fax to (732) 329-2978. ]]>

<![CDATA[Our client is looking for assistance with setting up PC's this friday and monday (May 16th and May 19th). They need 5 people who are good well versed in PCs. Two years of PC tech experience preferred. Able to troubleshoot hardware and setup PC's. The ability to work with tools for termination of BNC and RJ-45 connection. Applicant must be able to work unsupervised and capable of installing some equipment including large ceiling mounts and LCD TVs up to 32 inch in the field. Must be able to lift more than 50 LBS. Technician will need travel around the Metropolitan area. ]]>

<![CDATA[ Looking for someone to fill in when jobs come in too fast to handle for existing personnel. Could be nights, weekends, whenever. That someone must have knowledge and experience with hardware and software, mostly on Windows platform, but if a request comes in for others and you have the ability, you'll get the call. Cell phone a must. Wireless, spyware, viruses, windows crashes a constant. Networking, programming , databases, web design, ipods, a plus because we get occasional calls for all of that. Might be a few jobs a week at present time but things are picking up fast here. Please include resume and references. Must be presentable for high end clientele. ]]>

<![CDATA[Ringleader Digital, Inc. (formerly Mobile Phone Applications, Inc.) is currently seeking a Helpdesk IT Support professional to assist with the company’s on site hardware and software environment. The IT Support Analyst will provide 1st level email and phone support to end users, which are the employees of Ringleader Digital. This includes prioritizing, documenting, resolving and following up on end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as collaboration with other team members and departments and/or research initiatives. Requirements: • BA or BS in Computer Science or relevant job experience. • A minimum of 2 years experience with on-site hardware/software support • Extensive application support experience with MS products • Extensive desktop operating system experience, including Windows XP • Advanced working knowledge of personal computer software packages (e.g. Microsoft Office for Windows, Visio and Project), as well as demonstrated understanding of personal operating systems • Experience with computer information systems, telecommunications and other IT related concepts (Configuration Management, Incident Management, Problem Management, etc.) • Strong communications skills; oral and written • Strong interpersonal skills with a focus on customer service • Proven ability to present ideas in user-friendly language • Demonstrated problem solving and analytical skills Responsibilities: Communication, Technology, and Application Infrastructure • Field incoming help requests and provide telephone and email support to end users • Recommend software tools to help in your work where none currently exist. • Manage these software tools, which may be a Wiki, Ticketing System or small Intranet. • Prioritize, respond and follow up on issues where information is readily available or standard procedures/processes exist • Collaborate with other members of the IT Department to analyze and respond to technical problems and participate in training sessions with other company groups Information Management • Record, track, and document the Help Desk request problem-solving process through to final resolution • Contribute to the documentation of technical requirements and specifications • Develop knowledge database, help sheets and frequently asked questions lists for end users • Take over tasks from other members of the IT department where demonstration of capability is shown. About Ringleader : Based in New York City, Ringleader has created the ad industry’s most robust mobile web ad server and ad network, delivering more ad formats to WAP-enabled handsets than any other. Ringleader’s publisher network brings new streams of revenue to publishers looking to leverage and monetize their content via ad-supported mobile distribution. The company also serves top-tier ad agencies and marketers with mobile media planning, purchasing, and distribution via an intuitive web-based ad manager platform. Ringleader offers a dynamic, challenging, creative and fun work environment and is looking to share its future growth with intelligent and passionate individuals who can roll up their sleeves to get the job done. We offer competitive compensation and a great benefits package. For more information, go to www.ringleaderdigital.com Send Resume with Cover Letter to hrtech@ringleaderdigital.com. Subject line of email must read Helpdesk IT Support Analyst. ]]>

<![CDATA[DETAILS: Responsible for direct supervision of workers in the job sites, Control Effectiveness project work plans. The Project manager has direct, client-facing engagement responsibilities. Serving as both role model and trainer, the Project manager demonstrates the attributes of excellent client service and assists team members in developing technical and professional competency. The Project manager learns to identify areas and opportunities to improve IT business processes. SPECIFIC RESPONSIBILITIES: 1 .Identification of risks and risk mitigation strategies (contingency planning) 2. Prepare technical reports as required to support project initiatives or strategies 3. Monitor and control project time lines, budgets and deliverables 4. Develop and maintain risk management strategies and plans for projects 5. Develop and maintain quality management strategies and plans for projects 6. Maintain accurate and complete documentation on all operational/contractual matters necessary for project compliance and follow through 7 .Plan, coordinate, organize, direct and control project activities to achieve project deliverables 8. Provide leadership, advice and expertise to project sponsors and serve as a mentor to other technical and project lead staff 9. Manage the overall project; coordinate all the activities to complete on time, within budget in accordance with the project sponsor's satisfaction and within the contracted scope of work. Another: • Direct and co-ordinate the technical employees or consultants in the preparation of studies,plans, designs, specifications and implementation. • Prepare cost estimates and project budgets • Prepare proposals in response to client needs. • Provide overall leadership to team member’s at all operational levels. • Perform as a sales representative at all times and be sales oriented. • Maintain availability 24/7 and be responsible for special needs or problems 24/7 REQUIRED KNOWLEDGE & SKILLS: • Prior experience in a consulting environment • Prior project management and supervisory skills • IT and business process design and improvement skills • Solution strategy, design, and integration skills • Process, organization, and deployment planning skills ]]>

<![CDATA[I. POSITION SUMMARY: This position is responsible for the production support concerning the implementation, stability, performance, and integration for the entire Ad Sales Application suite. II. PRINCIPAL RESPONSIBILITIES: • Monitor the components of the critical operational applications and insure they are running properly. • Respond to data and backend issues and work with the vendor contacts to resolve those issues for the Gabriel application suite. • Help support deployments of application releases for all of the applications in the Ad Sales Portfolio such as Gabriel, Winsales, Forecast, Stewardship, IPM, Program analyzer. Rapt , evolve and LMS • Support the data loads for all the Research application suite • Develop back end module to support the Ad Sales Application suite • Develop operational reports to support the sales and commercial operation groups. III. SKILL REQUIREMENTS, EXPERIENCE AND EDUCATION: JOB SKILLS: • 40% Technical administration and server control • 30% Trouble shooting with business users • 10% Writing skills to produce documentation and incident post mortems • 10% Customer Service/Internal & External Relationships • 10% Developing and Maintaining Server controls & monitors EXPERIENCE: 2.0+ years experience with Unix or Linux Scripting or System administration 1.0+ years experience with some form of large relational database such as Oracle or SQL server a plus 1.5+ years experience with Windows OS, including installation of software to the client 1.5+ years work experience in production support for client server or three tier architected applications. Optional experience: Microsoft office suite (Word , Excel, Access & Power-point) EDUCATION: • College Graduate OR equivalent technical training graduate MISC: • Must be willing to do after hours support Please apply via our website at www.mtvncareers.com EOE/M/F/D/AAP]]>

<![CDATA[Mission: Second level end user support for hardware, software and network issues for internal customers onsite and off-site. Ensures tickets are resolved or escalated in a timely manner while maintaining a high level of customer service. Provide technical documentation, enforce and update policies and procedures and keep all records and images up to date. This position provides leadership, mentoring and training to staff. Associates degree with emphasis in computer science or business or professional experience may be substituted for all or part of academic experience. Minimum 2 year experience working in a desktop hardware, software, and/or technical support help desk environment supporting all Windows and Macintosh operating systems. Responsibilities: Troubleshoot user hardware, software and network problems on all Windows and MAC platforms. Monitor department objectives and ensure policies and procedures are being followed. Look to improve current processes. Spearhead projects and allocate resources as needed. Ensure Knowledge Base, Policies, standards and install sheets are up to date. Monitor department objectives and reallocate work if needed. Keep Ghost Images up to date. Rollout software and hardware to employees. Setup and troubleshoot personal and network printers. Repair hardware. Qualifications: Associates degree with emphasis in computer science or business or professional experience may be substituted for all or part of academic experience. Minimum 2 year experience working desktop, local area network or server support including hardware and software troubleshooting and repair. Minimum 2 year computer client support experience with Macintosh and PC networks and workstations. A+ Certification desired. Excellent Customer Service and communication skills required. In depth knowledge of various software applications, including MS Windows, the MS Office Suite, and Exchange. Behaviors: High degree of service orientation, good problem-solving skills and the ability to manage multiple tasks with frequent interruptions. Who we are: Getty Images is the world's leading creator and distributor of visual content and the first place creative professionals turn to discover, purchase and manage imagery. The company's award winning photographers and imagery help customers create inspiring work which appears every day in the world's most influential newspapers, magazines, advertising campaigns, films, television programs, books and Web sites. Headquartered in Seattle, WA and serving customers in more than 100 countries, Getty Images believes in the power of imagery to drive positive change, educate, inform, and entertain. Visit Getty Images at <a href="http://gettyimages.com." rel="nofollow">http://gettyimages.com.</a> Please visit our website at www.gettyimagesjobs.com and review our Compelling Offer and Leadership Principles. Getty Images, Inc. is an equal opportunity employer and strongly supports diversity in the workplace. ]]>

<![CDATA[Hours: Full Time Location: New York, NY Position Overview: The AV Technician is a highly visible role, and represents Telaid’s interests at client sites. This position provides installation, maintenance, service and technical support to our customers, and may require nationwide travel. Responsibilities include: • Perform new installs, MAC, and service work. • Install, maintain, repair and program numerous models of equipment and supporting devices, specializing in AV Conferencing. • Monitor and test equipment according to industry standards. • Assist with system build and test activities of all applicable products. • Perform site surveys. • Provide superior customer service and promote new products and services. • Travel to client sites as a Telaid representative. • Follow up to assure job satisfaction through product testing and client contact. • Complete administrative job requirements in a timely fashion. • Document pre-installation, installation, and post-installation cutovers and Provide product and system education and in-service training for co-workers, customers and end users. • Work concurrently on several projects with a minimum of supervision or guidance. • Maintain client equipment both on site and remotely. • Provide technical support to field technicians on Telaid equipment as assigned. • Actively participate in personal and professional development and maintain knowledge of current and new technologies that the company offers. • Comply with company policies, health & safety standards and promote a team environment. • Maintain company vehicle, if assigned. • Other work-related duties as assigned. Education and Training Candidate will have a minimum of a high school diploma or equivalent with 5-7 years field experience working with a variety of AV systems, equipment and practices. Technical Requirements • Familiar with Microsoft Office application software. • Strong knowledge of video formats. • Familiar with all varieties of AV cabling. • Familiar with AMX & Crestron control systems, as well as Extron, Altinex, and AutoPatch interfaces and switching equipment. • Experience with Polycom and Tandberg video conferencing systems, ClearOne and Shure audio products. • Basic understanding of ISDN, IP, and other video-delivery methodologies. • Comprehensive understanding of Video CODECs and Network Termination devices. • Knowledge of commercial construction methods • Proficient in the running of CAT 5 & 5E bulk cable, various jack termination configurations (i.e. RJ45, RJ48, etc.), BCN, RCA, COAX, and F Connectors. • Excellent solder and crimping skills • Knowledge of TCP/IP concepts. • Ability to read blueprints, wiring diagrams and system flow diagrams. • Computer literate, familiar with Microsoft Office applications and good keyboarding skills • Valid driver’s license and clean driving record. • Willingness to travel and perform work outside of normal work hours. • CTS, CTS-1 certifications a plus! Personal Attributes • Strong organizational and technical problem-solving skills, • The ability to handle stress and exercise self-control in client and schedule-driven situations. • Willing to go the extra mile to provide customer satisfaction. • Works well alone or as part of a team environment with little to no supervision. Experience Position requires a minimum of 5-7 years of hands-on field experience with various Audio/Video systems, equipment and practices. ]]>

<![CDATA[Computer Repair - Geek National - Onsite Computer Service and Repair Onsite Computer Service and Repair THIS IS A PART TIME ON CALL POSITION! Duties include: on-site computer solutions for both MAC and Windows PC’s and Laptops, troubleshoot and repair hardware and software and networking. Requirements: 2 years experience, CompTIA A+ certification. Network + and MCP a plus. You must have Knowledge of networking, wiring, and wireless, a good personality when dealing with customers. For consideration, send an e-mail with your resume to: techs@geeknational.com ]]>

<![CDATA[ International media seeks candidate with help desk experience .. Must have some experience with proprietary software and the issues that arise from proprietary software Will test new features on software releases as well as consult with developers .. Must be able to troubleshoot and problem solve effectively Knowledge of media or advertising industry preferred]]>

<![CDATA[We are looking for a highly qualified and experienced front-end web developer to design and implement new features to the CSTV website. The website will integrate with our back-end database platforms. Applicants must possess a great eye for aesthetics and end-user website design, coupled with a strong background in web technologies to develop a destination site that will provide for a superior web experience. Responsibilities: - Develop and optimize cross-platform front-end code in CSS/HTML, JavaScript and AJAX - Work individually and collaborate with rest of engineering team in delivering an integrated solution. - Work with Product team in defining new products and enhance functionality of existing products. - Connect with user interface development community to track latest trends and emerging technologies - Maintain a tight working relationship with members of the programming team so all aspects of the front and back-end of the website are thoroughly understood. - You must be comfortable in working for a fast-moving company. You will have the opportunity to really contribute to the end product. Qualifications: - 3-6 years of commercial web development experience in - CSS, HTML/XHTML - AJAX/JavaScript - XML/XSLT - PHP - W3C DOM methods and properties - Adobe Photoshop, Illustrator, Fireworks - 3+ years commercial experience launching successful interactive web sites / applications as a key member of a user experience team - LAMP development (Linux, Apache, MySQL, PHP) on UNIX / Linux a plus - Experience with templating languages such as Smarty - Experience with testing frameworks, regression environments, robust design methodologies etc. - Experience leading a team is a plus - Excellent communication skills. - Bachelors/Masters/Technical Degree (CS, EE, EECS or Equivalent) preferred. ]]>

<![CDATA[Post Factory NY, a leading editorial facility in NYC catering to Feature Films, TV and commercial projects is searching for a Senior Engineer/Avid Technician. Responsibilities include but are not limited to, Managing Technical Department and All Aspects of Related Workflow, Client Support, Maintenance, Trouble Shooting, Purchasing, Future Planning of Needs and supervising of Junior Techs. -ACSR certification preferably in more than one Windows/Mac/Unity areas. -Must be very comfortable with building and troubleshooting all aspects of Adrenaline systems (PC & Mac Platforms), Meridian systems (Mac Platform), Symphony Online System, and DS Nitris, Unity/ Lanshare storage systems with Fiber attached clients, Machine Room Patch Bay System, and competency in a broad range of general IT issues. -Must fully understand workflow paths for both film and broadcast, in both Standard Def and Hi-Def. -Must able to advise clients and producers on workflow decisions, and options. -Knowledge of Final Cut Pro is a big plus! Good people skills and a comfortable attitude are one of the most critical parts of this job. If interested please email a copy of your resume to the Executive Producer’s attention at crystal@postfactoryny.com. ]]>

<![CDATA[We are a cutting-edge leader in the ecommerce space with over eight years of consistent growth in our revenues and staff, we are now primed for rapid growth and expansion over the next two years. We are currently seeking intelligent, creative, focused, well organized and experienced Technical Support Representatives to join our Customer Advocate team in our Jersey City headquarters. Our office is located in the beautiful new Exchange Place in Jersey City, NJ. The office is less than a 10 minute Path Train ride from midtown Manhattan, and less than a 1 minute walk after getting off the train. We offer a full benefits package including insurance, vacation time, sick days, stock options and more. All of our employees have some shares of stock in the company. Responsibilities Include: • Acting as liaison between our clients and our international development team. You will be the direct point of contact and responsible for managing and organizing the clients account. • Making modifications to modules and data systems where necessary to resolve technical issues. • Implementing 3rd party software (we are partners with many leaders in the industry, such as PayPal and Google). • Analyzing and defining clients business and marketing requirements. • Setting up staging environments and running tests to recreate and analyze user problems. • Effectively communicating with other Customer Advocates and team members to facilitate problem resolution and supplying small and large-scale solutions to clients. • Assisting users with technical support issues and working with our maintenance ticketing system. • Participating in client planning discussions to provide technical suggestions and solutions. Please send your resume or CV with salary requirements and a sample of your work to be considered. SPECIAL REQUIREMENTS / SKILLS NEEDED: • Experience working in an e-commerce or retail operation. • Database and db tools knowledge (SQL server, Oracle) and .NET Programming Languages familiarity. • Experience with SQL scripts and queries. • Previous experience in a QA environment. • Experience with PeopleSoft Enterprises or Siebel Enterprise solutions, preferably call center, service contracts, financials, human capital management or supply chain management modules • Strong technical foundation with extensive experience in Microsoft Technologies (operating systems, office, etc). • Experience with customer service and technical account management. • Project management skills]]>

<![CDATA[Gurhan New York, a multinational luxury goods company is hiring for a new position in the company. We seek: • Someone who can marry the needs of an emerging, high growth company with evolving technology solutions • A business thinker with high software application understanding and skills • A software IT person with business sensibilities and perspectives So, we know the combo is not readily available, but we seek the special someone who can identify, recommend, implement, train in, internally promote, and run its software applications, website and related technology. Our current systems include: - Microsoft AX Dynamics ERP system, including CRM - Blue Fox Porini PLM - All Microsoft Office applications including Project, Visio, Mapmaker, and higher level Office 2007 usage - SharePoint including workflow functionality - Blackberry and Blackberry server issues - Skype - Website Management, including development of new B2B site An ongoing awareness of new programs to increase business effectiveness is important to management. An ability to sponsor and encourage the staff’s usage of such programs and an ability to train and explain in plain English is key. An understanding of business realities and a good sense of cost/benefit considerations is required. Send resume and cover letter describing why you are the "special person" we are seeking. ]]>

<![CDATA[TheMarkets.com combines the energy and opportunity of a start-up with the backing and expertise of industry leadership. Founded in 2000 by the world’s largest investment banks, TheMarkets.com provides a suite of workflow solutions unlike any others in the marketplace. In addition to our broker evaluation, content management and alerting tools, our eponymous flagship product provides research and estimates to more than 2,000 leading buy-side firms in 46 countries, including 77 of world’s top 100 hedge funds and 20 of the 25 largest asset managers in the United States. Our growth outpaces the competition year after year. To keep up, we opened an office in London and nearly doubled our team in New York to top 90 at the close of 2007. The Position: The Desktop Support Intern position will assist the internal IT department with the day-to-day operations needs of end users and telecommunications. Responsibilities: • Install and configure hardware, OS and applications on Desktops • Assist with all needs of the infrastructure department Requirements: • Outstanding customer service and interaction skills • Excellent verbal and written communications skills. • Good desktop skills • Good troubleshooting skills • Have good working knowledge of Microsoft Office • Experience with networked systems is a plus • High level of initiative and dedication. • LINUX knowledge/experience a plus Qualifications: • US work authorization The Markets.com is an Equal Opportunity Employer offering a progressive, team-oriented work environment, exciting career opportunities and excellent benefits. For more information, please visit our website at www.themarkets.com Please submit resume to recruiting@themarkets.com ]]>

<![CDATA[<table cellspacing="0" cellpadding="0" width="600" border="0"> <tbody> <td class="style3" height="499"> code:red Code Red Inc is seeking a Product Implementation Consultant to help install and support the firm’s current and future products. Code Red is a start-up that develops software for hedge funds, mutual funds, institutional investors and brokerage firms, and provides an excellent opportunity for quality individuals to join a firm at an early stage. Code Red focuses on the untapped potential in Research Management and Research Distribution in financial services. We are looking for an individual with the personality of a good manager, the work ethic of an entrepreneur, and a proven track record in installing and supporting software products. The ideal candidate will have prior experience in installing and managing software products in the financial services industry. Responsibilities -Manage installation projects that can vary in length from several days to several weeks -Customize the software product to fit client’s needs. Can include setting up processes to import and export data as well as designing workflows for the client -Write custom reports -Manage and support relationships and the product at existing clients. This includes handle questions, solve problems, perform upgrades, as well as ensure client’s general satisfaction with the software and the company -Periodically assist in sales meetings Qualifications -Bachelor’s Degree required -Experience in working with various software products and data manipulation -Excellent presentation skills, written and oral communication skills, and solid organizational skills are required -Background with Microsoft SQL Server and Transact SQL would be ideal -Prior experience in installing and managing software products in the financial services industry is a plus Compensation -Salary commensurate with experience and technical knowledge -Medical and Dental Coverage -401k -Paid vacation and sick days -Bonuses and stock options subject to individual performance The position is open for a New York based individual. Travel will be required. Code Red, Inc is an equal opportunity employer. Visit us at: www.coderedinc.com <tr> <td class="style3"> ]]>

<![CDATA[Are you a Revit or AutoCAD specialist looking to make a change? Or are you an experienced Revit/AutoCAD trainer waiting for a better opportunity? We are a well established New York City Technology Consulting Firm for Architects looking for a freelance Revit/AutoCAD Trainer. We are also an Autodesk Authorized Training Center and looking for a person who can both evangelize the benefits of Revit/BIM while being comfortable delivering Revit/AutoCAD training (especially AutoCAD 2009) in front of a classroom. Certain training engagements will take place at client sites and would include working closely with a client team on a particular project and acting in the role of Trainer and Technical Consultant. Requirements: - In-depth understanding of 3D modeling - Experience creating 3D models and renderings - Strong presentation & communication skills - Experience teaching or training preferred - Experience with Revit Structural, Revit Mechanical and Revit Electrical a plus ]]>

<![CDATA[I have an nec electralite II and need someone to come in and make a few swithes. Alot of my users are having voicemail problems. please respond only if you know NEC Electralite II please reply with experience, availability, and rate.]]>

<![CDATA[This is an exciting opportunity! We have an immediate need for technicians to provide on-site point of sale computer and ATM repairs in the NYC and northern NJ area. MUST have clean background check, drug screen and credit history. A+ certification preferred but not necessary if you have experience. This position will provide necessary training for 3 weeks, expenses paid. Training begins in 2 weeks so call or email today!]]>

<![CDATA[Data Center Administrator wanted to join our team of highly trained professional technical staff. Candidate must have working knowledge of FreeBSD, Linux, Windows 2003 server. All aspects of i386 server hardware, building servers from scratch, configuring RAID arrays, upgrading BIOS firmware,system installation, and kernel recompiles. Advanced trouble shooting skills of software and hardware based server issues. Candidate should have experience working in a data center environment, prepping new racks for use, proper wire management skills, and knowledge of power systems. (Including high availability servers and load balanced configurations). Web hosting environment experience a plus. Candidate's daily responsibilities would include system builds, tweaking and installations, upgrades, configurations, recompiles and software installation and configuration. The candidate would be expected to research, design, and implement high availability hardware and software solutions. The right candidate is a self motivated and resourceful individual who works well within a team environment. Excellent verbal and written communication is a must as well as project follow through. If you feel you are the perfect addition to our team please email resume with cover letter. Full employee benefits and competitive salary. Salary commensurate with experience.]]>

<![CDATA[Advanced Support Representative Location: Bronx, NY 10475 Salary: $13.75/hour Start Date: monthly training classes available Training Schedule: 4 weeks Sunday-Thursday; Friday/Saturday off 3:30PM-12AM **Training is PAID** Shifts Available: 3:30PM-12AM Sunday-Thursday; Friday/Saturday off Qualifications: • Knowledge of and experience using software applications such as Excel, Word, Database tracking software, trouble ticketing systems, and email client servers such as Outlook, Lotus Notes or GroupWise. • Previous work experience in a fast paced, performance measured environment while managing multiple functions required. Minimum of 1+ year customer service experience in a call center environment, or a degree and/or certification from an accredited educational institution. • Demonstrated previous work experience, course work or certification in the use, configuration, diagnostic testing, set-up and troubleshooting of current Operating Systems environments. • Excellent customer service & communication skills. Duties and Responsibilities: • Maintain an effective working knowledge of our Network infrastructure and use that knowledge to effectively troubleshoot components to resolve customer related issues. • Consistently and accurately document to databases as required (ie; Remedy trouble ticketing system and Cabledata). • Provide routine customer service support including but not limited to: utilizing standardized troubleshooting procedures, monitoring, identifying and reporting on outages, using tools to determine equipment signal levels and frequencies, resetting customer devices, determining customer location/equipment issues, educating customers on use of equipment, scheduling in-home service appointments, and as necessary, explaining billing statements and taking customer payments for service. If you are interested in applying for this position please send your resume as an attachment in MS Word with the heading “Advanced Support Rep” ]]>

<![CDATA[Opportunity of a lifetime be your own boss. Well established company of 20 years looking for experience technicians with unlimited potential. Immediate positions are available. We supply you with it all: truck,tools,phone,uniform,healthcare,ezpass,municards. Top pay based on experience. Be a part of a winning team! Go to instantair.net and send resume or fax to 718-628-7801.or call 718-821-2566 Monday- Friday. ]]>

<![CDATA[This position provides immediate and primary technical support to the staff of a visual effects / graphic design house. Additional support will be focused on all premise equipment and applications in addition to the installation, testing, and resolution of all reported problems. Position is singlehandedly responsible for the day-to-day operation of the entire office from a audiovisual and technical point of view. In addition, many projects will be initiated to work in tandem with the IT managers in our other offices. The ideal candidate to be proficient in the following: - Advanced networking skills, fundamental technologies, services, and physical wiring. - Very strong knowledgebase in Mac OS systems, software, and hardware. - In-depth experience with the Mac and WIndows server platforms. - General AV / Studio / Broadcast related terms, technologies, and infrastructure. - The technical workings and overall familiarity with both Avid and FinalCutPro systems. - Technical experience with the Adobe Creative Suite of applications.]]>

<![CDATA[Our client is looking to hire a Level 3 technician. Candidates will be responsible for supporting and troubleshooting, especially of Windows XP and Microsoft applications Managing MS Exchange and Active Directory profiles Managing back up routines and tapes (CA ArcServe) Coordinate moving equipment of employees whose workspaces are moving Managing software deployments (SMS) Upgrading computer hardware Special projects as needed, such as intranet implementation (MS Sharepoint) Training and advising end users in technical areas Support remote workers using Cisco VPN technology Document issues and resolutions Other duties as assigned by IT Director Requirements: Bachelor's degree 2-3 years technical support experience In depth knowledge and troubleshooting experience with Windows XP, Microsoft applications, MS Exchange and Active Directory Excellent communication skills Must be detail oriented and a self-starter Experience with Lenovo and ThinkPads a plus Experience with ACT! a plus]]>

<![CDATA[Exciting and growing firm looking for a full time MAC tech. Looking for someone who is ready to assume more responsibility, and learn new technologies. Full Time job with weekly salary of $800- 1100 depending on experience. Web design skills a plus.]]>

<![CDATA[ Commission Based Opportunity. Establish Client relationships through cold calls, networking and internet searches. Candidates should be energetic and outgoing with a professional demeanor. 5+ years sales experience. BS in Information Technology or Business preferred. Forward resume or additional information. ]]>

<![CDATA[ <a href="http://careers.ipreo.com/apply2.asp?ipreo?ipreo36?llampert?6" target="_blank" rel="nofollow"> For quick consideration Click here to apply </a> Job Description: · Assist NOC personnel in routine network and system support of production ready technology environments. · Monitor, maintain troubleshoot & resolve LAN, WAN, telecommunications and various Systems failures in a fast paced, multitasking environment. · Provide support to internal corporate personnel and customers. · Assist in implementation for new operations projects. Required Skills: · Excellent written and verbal commutations skills. · Must be an organized self-starter; able to follow complex directions, processes, project management / planning and status reporting. · Familiarity and interest in networking concepts and protocols. Pluses: - Knowledge of network management tools such as HP OpenView, CiscoWorks and/or MRTG. - Programming and scripting capabilities. This is a fantastic opportunity to work with cutting edge technology and a dynamic group of experts in a high growth financial services software company. Ipreo is an equal opportunity employer (EOE) and strongly supports diversity in the workforce. www.ipreo.com <a href="http://careers.ipreo.com/apply2.asp?ipreo?ipreo36?llampert?6" target="_blank" rel="nofollow"> For quick consideration Click here to apply </a> ]]>

<![CDATA[ <a href="http://careers.ipreo.com/apply2.asp?ipreo?ipreo08?llampert?7" target="_blank" rel="nofollow"> For quick consideration Click here to apply </a> Ipreo is looking for a NOC technician who can maintain, monitor, troubleshoot and resolve LAN, WAN, telecommunications and various related system/network problems in a fast paced, 24/7, multitasking environment. Provide support for all Ipreo applications and have a good understanding of windows server 2000, windows server 2003 and active directory. Provide level 1 support to server engineering and provide Level 2 support to Netops, corporate users, customers and clients for existing internal corporate and external production infrastructures. Open & track telecom service provider trouble tickets, as well as implementation for new network operations projects. Experience: 1-2 years experience with Cisco Layer 2 & 3 devices and familiarity the Cisco IOS. Basic understanding of Lan/Wan Technologies in a corporate environment. Basic understanding of Point to Point circuits including ISDN. Interface with the customers and vendors using good people skills. Working knowledge of TCP/IP and IP routing protocols, particularly EIGRP. Prior experience working in mission-critical financial environment is a plus. Good understanding of Windows 2000/2003. Good understanding of Active directory. Working knowledge of backups. Pluses: VB Scripting skills Object oriented programming background BA/BS or AAS Degree required or equivalent related work experience Must have excellent written and verbal communications skills. Must be an organized self-starter; able to follow complex directions, processes, project management / planning and status reporting. Should be familiar with different forms of networking equipment including, but not limited to Cisco routers, Cisco layer 2/3 switches. Should be familiar with windows 2000, 2003, XP and worked with Active Directory and have basic understanding of SQL Database. Experience with network management tools such as HP OpenView, CiscoWorks and MRTG as well as systems/application tools such as MOM, SitesScope and scripting capabilities are pluses. ***Must be flexible to work any shift or shift rotation in a high paced 24/7 operations environment. <a href="http://careers.ipreo.com/apply2.asp?ipreo?ipreo08?llampert?7" target="_blank" rel="nofollow"> For quick consideration Click here to apply </a> About Ipreo: Ipreo is a leading global provider of high quality data, expert insight, and productivity solutions to Investment Banking and Corporate clients. With decades of experience serving the capital markets, a reputation for superior customer service and a commitment to creating technologies that improve our clients’ performance, Ipreo is both a dynamic innovator and a trusted resource. Counting the world’s leading investment banks, and hundreds of Fortune 1000 & FTSE 100 corporations as customers, Ipreo demonstrates every day how it brings players together through market-leading innovation, intelligence, and insight. Ipreo has more than 500 employees worldwide with operations in the US, Europe and Asia. <a href="http://careers.ipreo.com/apply2.asp?ipreo?ipreo08?llampert?7" target="_blank" rel="nofollow"> For quick consideration Click here to apply </a> ]]>

<![CDATA[New York Road Runners Foundation seeks a skilled individual to join the program development team of our fast-paced youth services office. We are looking for someone who is comfortable working on technology related projects amongst others. Candidates need not be IT professionals, but must be able to grasp technology concepts and communicate effectively with IT professionals. The job relies heavily on personal initiative as well as team work, and it involves a mix of research, writing, detailed concept development, project coordination and general administrative skills. Responsibilities include: Identification and development of potential projects • Work with program staff and participants to identify growth and improvement opportunities • Obtain the necessary knowledge to facilitate a thorough understanding of what the project entails • Research potential vendors and costs • Present findings and recommendations to senior staff Coordination and/or execution of approved projects • Manage timelines and budgets • Oversee communication between all parties involved • Develop or supervise development of project concept and content • Edit and proof all project deliverables • Work with program staff to rollout projects, including creation and implementation of training and promotional materials and strategies • Monitor and evaluate project success Required Qualifications: • Undergraduate degree and two to three years of relevant office experience; • Exceptional attention to detail and logical thinking; • Strong oral and written communication skills, consistently employed in a constituent-friendly manner; • Initiative to work independently while simultaneously maintaining a team focus; • Organization and efficiency, with proven ability to prioritize, multi-task and meet deadlines; • Strong technological skills and ability to communicate with IT professionals; • Heart, humor and a commitment to our youth services mission; • Experience working with youth and/or in the non-profit sector is preferred, as is experience in running at any level, including recreational; • Any advanced computer or design skills are welcome. This is a full time position. For more information about NYRR Foundation, visit our website at www.nyrrfoundation.org. To apply, email your cover letter and resume to foundationjobs@nyrr.org with Program Development Coordinator in the subject line. ]]>

<![CDATA[If you were the kind of kid who took things apart just to put them back together (correctly), read on. You're our kind of Genius. Know it all? <ul> <li>Technical guru status required. <li>Mac certification preferred but not required. <li>Technical training + retail experience is preferred. </ul> Take a seat at the bar. As a Genius, you will: <ul> <li>Provide frontline customer support at the Genius Bar, including hardware and software troubleshooting and diagnosis and basic customer product training. <li>Repair Apple hardware and software products. <li>Manage all aspects of repair workflow, including open repairs prioritization, case management, and service part order management. <li>Review all hardware product returns and re-qualify product for resale. <li>Provide technical support for in-house systems. <li>Research order and repair status for customers. <li>Review warranty claims. <li>Provide ongoing technology coaching to sales associates. <li>Maintain an organized and efficient repair workplace. </ul> The ideal opportunity to use what you know: A job at the Apple Store is a chance to use your hands and heart. To use your knowledge and experience. To contribute meaningfully to people's lives with your technical know-how. To delight. Impress. Engage. Inspire. Are you ready to join the retail revolution? <a href="http://www.apple.com/jobs/retail/" rel="nofollow">Apply Now</a>.]]>

<![CDATA[ <div class="Section1"> Purchase College, State University of New York Department: Campus Technology Services Description: Purchase College seeks Helpdesk Technician to support campus technology operations. Responsibilities include providing high-level technical support for College faculty, staff, and students. This position will also be required to write documentation and provide end user training as necessary. Position will provide a variety of technical and customer support services, including installing, configuring, troubleshooting Mac and PC problems, network problems and software problems, and maintaining both Macintosh and Windows desktop computers and printers in a networked environment. Some night and/or weekend hours may be required. Qualifications: Demonstrated strong experience supporting Mac and Windows computers in a networked environment; ability to install and configure computer hardware and software; ability to perform minor repairs of hardware; experience troubleshooting network problems with a variety of personal computers. The successful candidate must work well under pressure, possess excellent customer service skills, and be able to work collegially and effectively in a team environment. A bachelor’s degree -or- one-year full-time previous work experience supporting desktop computers is preferred, but not required. Previous experience working in higher education is highly desirable. To apply: Please send a cover letter, résumé, and three references. <a href="http://www.purchase.edu/AboutPurchase/Employment.aspx" rel="nofollow">Top 5 reasons to work at Purchase College</a> <a href="http://www.purchase.edu/Departments/humanresources/benefitsinformation.aspx" rel="nofollow">Employee Benefits Information </a> </div> ]]>

<![CDATA[Technical Customer Service Support for Jericho, Woodbury, Melville & Bronx locations !!! Apply NOW Seeking candidates with working knowledge of network and Internet connectivity, anti-virus, spy ware and firewall applications, modem support and experience troubleshooting Windows 95, 98, 2000, ME, XP and MAC platforms. Troubleshooting network connectivity issues. Installing/Uninstalling Windows & Mac. Experience with protocols – DNS, DHCP, POP3, SMTP & DNS. Experience in SAP, Dolby audio, DVR, Digital versus Analog devices, HDTV, EDTV, HDMI, DVI, Component and Composite cabling, DV, S-Video, Interlaced and Progressive Scan Signals, DOCSIS versus DAVIC, WiFi, RAM, Megabytes & Kilobytes Knowledge in Excel, Word, Database tracking software, trouble ticketing systems, and email client servers such as Outlook, Lotus Notes or GroupWise. Excellent customer service, interpersonal skills with a focus on rapport building listening, and questioning skills. Must have 6 - 12 months work experience & Must be flexible with shift and days. This position is a temp to perm. Salary: $13.00 per hour as temp - Benefits once flipped to perm in 3 - 6 months depending on performance. ]]>

<![CDATA[ Flightpath, a dynamic internet professional services company in the Flatiron District of Manhattan, is growing and we need a Web Production Associate to join our team. We have helped companies such as AOL, American Express, Barnes and Noble, Conde Nast, Goya foods and Sara Lee among others. The key to our success is that we don’t only understand integrated, strategic, interactive solutions. We deliver solutions that work! Responsibilities • Quality Assurance testing for client web sites and projects • Customer Technical Support via telephone and email • Advanced HTML coding compliant with detailed specifications • General web page production Qualifications • General web production skills/tools such as HTML/CSS • Basic knowledge of Microsoft Office applications • Ability to accomplish multiple tasks on a number of concurrent projects • Candidates must be well organized, detail-oriented, and creative • Proficiency with Homesite, Photoshop, Image Ready, Illustrator and/or Flash is helpful • BA/BS or equivalent required If you would enjoy an entry-level position, working on web sites and interactive communications efforts for a wide variety of world class organizations and brands, come grow with us. We offer Competitive salary, training, benefits including health/dental/vision plan and 401k, as well as an extremely creative, entrepreneurial atmosphere. Visit our website at www.flightpath.com to learn more about the company. This position is a gateway into a one of several career paths including: web developer, programmer, producer, designer, quality assurance analyst, or project manager. To Apply Please go to <a href="http://www.flightpath.com/careers_wpa.html" rel="nofollow">http://www.flightpath.com/careers_wpa.html</a> and download the application instructions. Please do not email resumes directly, only candidates who follow the application process will be considered. ]]>

<![CDATA[International media seeks candidate with help desk experience .. Must have some experience with proprietary software and the issues that arise from proprietary software Will test new features on software releases as well as consult with developers .. Must be able to troubleshoot and problem solve effectively Knowledge of media or advertising industry preferred]]>

<![CDATA[DESKTOP SUPPORT LEAD STV Group, Inc., a leading architectural, engineering, and construction management firm, has a challenging opportunity available for a talented Desktop Support Lead in our New York City office. We are looking for a dedicated, team player to provide top-notch computer desktop support and quality customer services. The individual must be able to work effectively as a team member in responding to customer service request tickets during daily operations. Responsibilities: • Provide desktop support, including roll-outs, updates, service calls, installation of hardware and software. • Resolve escalated support related tickets within the established timeframes, while providing quality customer service. • Deliver accurate, timely, high-quality, customer focused assistance and problem resolution services in a professional manner. Requirements: • Candidate must have a 4 year college degree along with at least 5 years field related experience. • Prior experience supporting a corporate environment with at least 500+ users. • Must have excellent communication and organizational skills. • Superior customer service skills are essential. • Must be willing to work flexible hours when appropriate and travel up to 25% when necessary. • Extensive experience of PC hardware/software configuration and support, including BlackBerry and mobile device support. • Experience using Help Desk call tracking software such as GWI, Remedy or Heat. • Experience with software distribution, application packaging, and management on an enterprise level utilizing SMS. • Solid troubleshooting skills while working with Windows XP, Office 2007, including Outlook. AutoCAD a plus. • Understanding of operating system deployments utilizing BDD. • MUST have Active Directory experience and a strong knowledge of GPO’s. • Remote User support. • Executive Management support. STV is a dynamic, growing employee-owned firm with competitive salaries and a comprehensive benefit package. For immediate consideration, please forward your resume and cover letter in MICROSOFT WORD format, including salary requirements to: Apply on-line: www.stvinc.jobs An Equal Opportunity Employer M/F/D/V STV is not seeking assistance or accepting unsolicited resumes from search firms for employment opportunities with STV. Regardless of past practice, all resumes submitted by search firms to any employee at STV via-email, the Internet or directly to hiring managers at STV in any form without a valid written search agreement in place for a specific position will be deemed the sole property of STV, and no fee will be paid in the event a candidate is hired by STV as a result of the referral or through other means. Search firms are essential to the recruitment and staffing efforts at STV, and we value the partnerships we have built with our preferred vendors. For this reason, STV has established and regularly maintains a preferred vendor list. Please note that unsolicited resumes from preferred vendors will be deemed the sole property of STV, and even preferred vendors need to have a written search agreement signed by the Director of Human Resources at STV in place for the specific position in order for a fee to be paid for any candidate referrals. ]]>

<![CDATA[Onsite Support Engineer needed for a Private Wealth Management Firm in NYC! Requirements: •3-5 years hands-on helpdesk experience in a corporate environment •Experience working with helpdesk management tools such as Magic, Remedy etc. is essential •At least 5 years hands on experience in supporting Windows desktops, laptops and other client devices (PDAs etc.) in a corporate environment •In-depth knowledge of Microsoft Office products is essential. Microsoft Certification (MCSE) is desirable. •High level of communications skills (verbal and written). •Can easily discuss technology in simple, every day terms. •Highly organized individual who can manage several tasks simultaneously. •Works well together with both IT staff and business customers from different backgrounds. Must be a team player. •Bachelors Degree in computer related field preferred •Microsoft certification (MSCE) is desirable, but not required. ]]>

<![CDATA[Leading Telecommunications giant is looking for an experienced PBX Technician with a minimum of 3 years experience within the telecom industrywith specific expertise in voice engineering. Manage the programming and repair of Avaya PBX System, peripheral voice equipment, Voice Mail, Call Accounting, Paging Systems Manage completion of all PBX voice mail and other requests Identify issues/concerns with telecommunication carriers and service providers. Handle isolation and resolution of PBX, paging, DTI/PRI trunk and POTS outages. Experience supporting Automatic Call Distribution - ACD - configurations. Call Darryl Conti: 212-695-2429 E-mail resume: dconti@cqny.com]]>

<![CDATA[Title: Customer Service/Implementation Manager Reports to: Chief Operating Officer Reports from: Customer service reps. Implementation specialists Based at: Computool New York Office, New York, NY Job purpose: To plan, develop, implement and maintain a comprehensive customer service call center, training and implementation facility. Computool will be delivering an Industry specific Saas (software as a service) product to the home remodeling trade. The Customer Service manager will be responsible for drafting and implementing a methodology that will enable all customers of Computool a best of breed customer needs suite. Customer Support: Support issues will be based on three levels of service. Level 1 will be handled by an outside service which will be operated on a 24/7/365 timeframe. Level two will be expedited by the CSD (customer service department) with the coordination of the Level 1 staff. Level 3 will be handled in conjunction with CSD and the on-staff developers. Implementation: Implementations will require the writing and management of all new customer installations. The tasks required to install and train new users will need to documented and procedures to final implementation will need to be tracked and monitored Key responsibilities and accountabilities: 1. Maintain and develop an implementation guide. 2. Plan and carry out all customer installs. 3. Develop and maintain call center protocols trouble ticket and implementation time lines. 4. Create a response system for follow up of all service calls and implementation tasks, and telephone issues. 5. Occasional customer sites visits are required. 6. Develop and recruit additional support staff. 7. Monitor and report on activities and provide relevant management information. 8. Carry out support staff effectiveness research, and customer surveys. 9. Maintain and report on equipment and software suitability for all tasks that are required in order to perform this job’s function. 10. Liaise and attend meetings with other company functions necessary to perform duties and aid business and organizational development. 11. Attend training and to develop relevant knowledge and skills. ]]>

<![CDATA[Your role as a Store Systems Integrator will include maintaining the function of all store computers, networks, cash register systems, and scales. You will ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members. What makes you whole? Duties: Make sure the customers are being taken care of and the store looks great at all times. Surprise and delight the customers with consistent, delightful service. Install and support hardware, software, and network equipment. Work with the buyers to ensure that all products scan at POS system before items are placed on the shelf. Generate shelf tags as needed and ensure that items scan as tagged. Monitor and maintain scale price files. Maintain backup and restore services for store data. Maintain point of sale, store pricing, scale, and UPS systems; establish and support voicemail and e-mail communications. Obtain an understanding of and support the telephone system. Train team members on equipment and software as needed or directed. Support national, regional, and store programs. Follow and comply with all applicable health and sanitation procedures and adheres to safe work practices. Respond promptly to customer needs and questions and requests assistance when necessary, including answering the store phone system. Perform other duties as assigned by the Team Leader (Department Manager), Associate Team Leader (Assistant Department Manager), or Supervisor. Requirements: Ability to follow instructions and established procedures. Proven experience in using PC hardware and software. Strong knowledge in Macintosh and Windows. Knowledge of or ability to learn Hobart, NCR, and credit card systems. Willingness and ability to train users on new and present systems and technology. Ability to understand Team Members' computer needs. Ability to perform simple math operations (addition, subtraction, multiplication, and division). Excellent interpersonal skills and ability to communicate effectively with other Team Members, Store Leadership, and Regional Support office. Willingness and ability to