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<![CDATA[IT Support Analyst Lake Mary FL
<br>
Job Description
<br>
<br>
The inVentiv IT Support Analyst is a member of a team that is responsible for the Information Technology support and administration of a rapidly growing $200 million nationwide life sciences consulting firm with approximately 450 direct and 1800 indirect employees.
<br>
<br>
This position reports to the inVentiv Director of IT operations and will be based out of our NJ office. Candidates must have a Bachelors of Science in Information Technology or related field or equivalent experience and a minimum of 2 years broad-based experience in desktop support in a Microsoft environment.
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<br>
Responsibilities include, but are not limited to:
<br>
Desktop support of approx 60 local and 500 remote systems
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Provide support of our CRM/Staffing application accessed by 250+ employees
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Posses strong troubleshooting skills (primarily for hardware and software)
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Systems documentation
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Level 1 support for Corporate networks, systems, and applications
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End-user Training
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Maintains a broad knowledge of state-of-the-art technology, equipment, and/or systems.
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Participate in after hours on-call rotation
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The overall pervasive responsibility of this position is the commitment to customer service.
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<br>
<br>
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
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Proficient with Microsoft Workstation Operating systems.
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Proficient with MS Office
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Strong organization, interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
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Ability to interpret, adapt, document and apply guidelines and procedures.
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Knowledge of current technological developments/trends.
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Peoplesoft
<br>
MCP 2003
<br>
A+ Certification
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<br>
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Experience that would be of extra benefit (but not necessary at the time of hire):
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Citrix Client and Server maintenance
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Knowledge of MS Server Operating system maintenance (as well as Active Directory and DNS)
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Voice over IP (specifically Cisco Call Manager and Unity voicemail software)
<br>
Cisco Call Manager
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Knowledge of Sarbanes-Oxley compliance
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Knowledge of 21CFR11 and related FDA guidelines and regulations, as well as ICH GCP guidelines.]]> | <![CDATA[
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Our client has an immediate need for an outstanding HelpDesk/Technical Support Specialist. The ideal candidate must have a bachelors degree in Computer Science or equivalent (associates degree with relavent experience). A+ certification preferred. MCSA or MCP certification a major plus. A minimum of 2yrs experience as helpdesk (tier 2)/tech support professional with increasing responsibilities are required for this position. Knowledge of hardware components is a must. MUST HAVE - Strong knowledge/experience in Microsoft Exchange Server 2003, Active Directory, TCP/IP and DNS.
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<br>
If you feel you meet the requirements, please email your resume (word document) to LUIGI FRASCARELLI at lfrascarelli@appleone.com
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Professional Services - Orlando - AppleOne
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<br>
<br>
]]> | <![CDATA[Premier Recording Service, Inc. producers of professional audio and video projects since 1987 is currently seeking a part time studio technician to work 20 to 25 hours a week in our Deltona, FL. based recording studio. Some musical and/or entry level
<br>
electronic skills are preferred, but not required. As a studio tech you are responsible for providing customer technical support as well as making preventative maintenance tech calls. No sales calls. Candidate will also be expected to assist with some production tasks... i.e. helping in recording sessions setting up audio and video equipment. No heavy lifting involved. This position requires very good communication skills, working personality and background check. We offer competitive wages and an excellent opportunity for someone interested in a career in the professional audio/video industry. Please apply to: hr@premierrecording.com or fax resume to 386-860-2778 attention HR. We are an Equal Opportunity Employer.
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]]> | <![CDATA[Veredus is working with an established company seeking a Customer Service Representative for the following PERMANENT opportunity:
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<br>
- Customer Service Rep- will be answering customer support calls from CUSTOMCAMA users, working with 2-3 other service reps.
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- Call volume is relatively slow, but will increase as CUSTOMCAMA users come on board.
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- This person MUST have worked in a technical support role before; answering Tier I support calls (some Tier II).
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- They MUST have SQL backend experience, as their provide is heavily database driven. Any Crystal Reports knowledge a huge plus, but not required.
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<br>
Summary of Position:
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• Receives phone calls and emails from clients regarding enhancements and bug fixes
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• Enter tasks into the Project Management System
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• Communicate effectively with the VP of Product Development on task priorities
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• Attend and schedule monthly meetings with clients to set priorities and ensure tasks are completed
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• Provide Quality Assurance testing for new versions provided to clients.
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• Communicate via email enhancements and changes provided in each new version of the software.
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• Provide Training for clients who are in the process of converting to our systems
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• Provide Interactive Help for clients who have gone into production and need assistance in completing their job tasks
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• Help to develop and maintain client loyalty. STI has retained all of it clients once in production through cultivating an excellent client/vendor relationship.
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<br>
Knowledge, Skills & Abilities:
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• Ability to deal with the public in a pleasant and courteous manner
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• Excellent verbal, written and public speaking skills
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• Excellent Computer skills, (Microsoft Word, Excel, Outlook, etc.)
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• Some SQL Query writing a plus
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• Understanding of Database structure, a plus
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• Motivated & Independent Self Starter
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• Some Travel Required
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<br>
Preferred Qualifications:
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• At least 3 years prior experience in customer service
<br>
• At least 1 year prior experience in either the Appraisal Industry or the Real Estate Industry or knowledge of the industry
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<br>
Veredus Corporation provides highly skilled Information Technology professionals for contract and permanent placement. Our veteran team of professional recruiters utilizes a thorough process of understanding each candidate’s unique abilities, needs and career goals. With the core values of professionalism, integrity, and world-class customer service, Veredus is committed to providing the highest caliber of staffing solutions and maintaining long-term relationships with both its clients and candidate partners.
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<br>
Serving the Tampa, Orlando and Atlanta areas, Veredus Corporation offers a very attractive VIP program to all consultants, including: membership to Bally's Gym, accrued time off program, employee discount club, as well as a full benefits package.]]> | <![CDATA[<br>
Veredus is working with an established company seeking Level II technicians with the following skills for a CONTRACT to PERMANENT opportunity:
<br>
<br>
<br>
We are looking for a
<br>
• Our office hours are 9:00 to 5:00 Monday thru Friday. Most likely, there would not be overtime during the temp. period.
<br>
• Need to Have SCSI and RAID technology experience, knowledge with RAM/Interface Cards, be able to configure network cards, hard drive/IDE experience.
• Would like somebody that has experience with server installs and server software installs.
• Somebody that can go to a new store, and install the hardware/build cabinets to house hardware/put the network together and then maintain the network.
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• This person would need to be able to travel occasionally, have a valid Florida Drivers' License and satisfactory driving record and carry personal auto insurance, pass a criminal background and drug test.
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• Be physically fit and able to climb ladders, scaffolding and not be afraid of heights (I'm not sure as to what extent of this would be considering the number of installs on ride photography is limited and not as often as other installation of equipment)
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• With regards to software experience. Need to understand Windows XP and some Vista
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• Mainly, be able to troubleshoot computer hardware, printers, monitors, PDA's, etc.
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• In addition, be able to work as a team with all Corporate and field employees of all levels. (district managers, managers, sales associates, other technicians) and the ability to be patient and non-condescending to those with no technical knowledge especially for those in the field and those employed with the companies that we have contracted maintenance agreements with.
<br>
<br>
Veredus Corporation provides highly skilled Information Technology professionals for contract and permanent placement. Our veteran team of professional recruiters utilizes a thorough process of understanding each candidate’s unique abilities, needs and career goals. With the core values of professionalism, integrity, and world-class customer service, Veredus is committed to providing the highest caliber of staffing solutions and maintaining long-term relationships with both its clients and candidate partners.
<br>
<br>
Serving the Tampa, Orlando and Atlanta areas, Veredus Corporation offers a very attractive VIP program to all consultants, including: membership to Bally's Gym, accrued time off program, employee discount club, as well as a full benefits package.
]]> | <![CDATA[Experienced Engineers needed immediately at Kennedy Space Center
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<br>
Tandel Systems is working with its customer to provide a variety of skilled engineering resources to support the Space Shuttle and Ares Solid Rocket Booster programs at Kennedy Space Center in Florida:
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<br>
- Com and Tracking Lab Engineers
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- Payload Mechanical Engineers
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- SRB Mechanical Engineers and Draftsmen
<br>
- Pyro Engineers
<br>
- Hypergolic/Cryogenic Engineers
<br>
- Hydraulics Engineers
<br>
- SRB Element Design Engineers
<br>
- Safety Engineers
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- Reliability Engineers
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<br>
These are contract positions – minimum 12 months duration – that come with highly competitive compensation and benefits packages.
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<br>
Please contact Ron Vogt or send your resume to rvogt at tandelsystems.com
<br>
<br>
]]> | <![CDATA[CANDIDATES MUST BE US CITIZENS.
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<br>
Position may be in DENVER or ORLANDO.
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<br>
The position is for a Security Engineer supporting Lockheed Martin Enterprise Business Systems (EBS). The position acts as a senior level Security Engineer who provides support to ensure applicable Lockheed Martin Corporate policies and specifically Information Protection policies, procedures, guidelines, best practices, are followed. The position performs Security Risk Assessments (SRA) by analyzing computing environments to determine vulnerabilities, recommends safeguards to mitigate risk, and performs compliance reviews to ensure programs IT components such as applications and servers are configured and operating in accordance with established policies and procedures. The Risk Assessor must be capable of drafting security policy, documenting processes and procedures, preparing weekly activity reports and collaborating with peers. The Risk Assessor interfaces with Business Unit Management, the Corporate Information Security Office (CISO) and other EBS organizations. The Risk Assessor also works with Integrated Product Teams in the evaluation of state-of-the-art secure operating systems, networks, application systems, and database products. As part of the risk assessment process, the Risk Assessor will guide and educate the program and the application stakeholders/developers on the assessment process and lead both pre and post-assessment meetings. The Risk Assessor will analyze and explain the security vulnerabilities found during the assessment process and provide guidance on acceptable remediation actives to the program/project team. The Risk Assessor will be required to keep current with security engineering practices, information security technologies, products while preparing security reports and presentations to both Program/Project and EBS senior management.
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<br>
<br>
<br>
Bachelors degree from an accredited college in a related discipline, or equivalent experience/combined education, with 9 years of professional experience; or 7 years of professional experience with a related Masters degree.
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<br>
Required:
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<br>
= Demonstrated a sound understanding and experience with conducting security risk assessments
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<br>
= Knowledge of network architecture and design
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= Knowledge of security web development tools and processes
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= Demonstrated effective communicator both written and verbal
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= Possess an Information Systems Security Professional (CISSP) certification
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= Demonstrated successful experience in a customer-facing role
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= Demonstrated effective time management, organizational and documentation skills
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= Recognized as a strategic thinker and results oriented
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= Demonstrated process improvement experience
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= Demonstrated business success in a cross-regional virtual environment
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= Demonstrated effective strong team player and self motivator
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= Demonstrated experience in an information security leadership role
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= Demonstrated effective communication abilities manifested in presentation delivery, meeting facilitation and team collaboration;
<br>
= Ability to travel
<br>
= Must be able to obtain a US DOD Security Clearance
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<br>
<br>
<br>
Desired:
<br>
<br>
= Current Active Security Clearance
<br>
= Experience with the NSA Information Assessment Methodology (IAM) & Information Evaluation Methodology (IEM)
<br>
= Advanced Degree in Computer Science, Systems Engineering, Information Technology or related field
<br>
= Lean Thinking/Six Sigma Methodology experience
<br>
= Knowledge of Lockheed Martin Corporate Security Policies
<br>
= Knowledge of LM Enterprise Information System Security Policies and Procedures
<br>
= Demonstrated familiarity with NIST 800 series guidelines
<br>
= Knowledge of Network architecture and design
<br>
= Knowledge of SAP
<br>
=Knowledge of Service Oriented Architecture (SOA)
<br>
= Knowledge of legacy mainframe environments
<br>
= Knowledge of Secure Web Architectures]]> | <![CDATA[TEKsystems is seeking Helpdesk Technicians for several positions in the Orlando and Maitland areas.
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<br>
Qualified technicians should have experience with customer service, technical troubleshooting, and helpdesk support. The ideal candidate will have 6 months+ of technical experience or a technical degree with customer service experience.
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<br>
Prior banking or training experience is a plus!
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<br>
These positions will be covering various shifts: Monday- Friday 8-5; as well as Tuesday through Saturday 1pm- 10pm and 6pm- 2am (second shift).]]> | <![CDATA[Local Orlando area, near the Metrowest Area.
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<br>
The IT assistant will be assiting the IT Administrator, must
<br>
have knowledge and or the experience in an IT field.
<br>
<br>
Minimum of atleast 2 years
<br>
<br>
407-240-7176 ask for Salita Latson]]> | <![CDATA[I have an Hp Ipaq that needs software / firmware upgrades to connect to the internet through my phone and WiFi, I want to be able to use this thing!
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<br>
Can you help? I'm not rich but I can pay!]]> | <![CDATA[Our client is looking for Helpdesk Technicians for contract opportunities in Orlando, FL. There are multiple positions available within a 24/7 environment and candidates must be open to 1st, 2nd, or 3rd shifts.
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On a daily basis this person will be providing customer service and technical support for customers with both cable and internet related issues. Candidates should be able to perform diagnosis of software and hardware related problems, perform inbound and outbound support calls as well as address trouble tickets via email.
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<br>
Qualified candidates will have previous experience in a customer service role and well as PC and Internet related troubleshooting experience. Candidates who have worked with TCP/IP, cabling, routers/hubs, configurations, networking, email and installation of operating systems are preferred.
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<br>
Ideal candidates will have solid written and verbal communication skills and can work well within a team environment.
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<br>
Required Skills for Level 1 Technical Support Job:
<br>
TCP/IP
<br>
DNS
<br>
WINDOWS OS
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<br>
Please email your word version resume to the link above.
<br>
<br>
***Only qualified applicants will be considered***]]> | <![CDATA[Position Summary:
<br>
To be part of a designated group responsible for the installation and maintenance of the low voltage systems.
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<br>
Responisbilites:
<br>
The listed duties are only illustrative and are not intended to describe every function,
<br>
which may be performed by this job class. The omission of specific statements does not
<br>
to preclude management from assigning specific duties not listed if such duties are a
<br>
logical assignment to the position.
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Assembly, troubleshooting, installation, and replacement of low voltage systems
<br>
(CCTV, audiolvideo, sound, access control, and paging systems). Interpretation
<br>
and application of wiring diagrams, schematics, drawings, or engineering
<br>
specifications for equipment.
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Knowledgelability to read and understand blueprints; general knowledge of digital
<br>
and analog components.
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Aligns, adjusts, and calibrates equipment according to manufacturer's
<br>
specifications.
<br>
Maintains records of repairs, calibrations, and tests performed.
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Reviews work orders to ascertain problems.
<br>
Works in accordance of quality assurance procedures as promulgated by the Supervisor
<br>
Inspection and testing of components and subsystems.
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Position may require casual shift working.
<br>
Ability to establish and maintain positive working relationships.
<br>
<br>
KNOWLEDGE, SKILLS AND ABILITIES
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Tests faulty equipment and applies knowledge to diagnose cause of malfunction.
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Replaces defective components and wiring and adjusts mechanical parts.
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Aligns, adjusts, and calibrates equipment according to specifications.
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Compiles technicallelectronic literature.
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Maintains an inventory of electronic replacement parts.
<br>
Recommends purchase of additional shop equipment or replacement of
<br>
equipment.
<br>
Working knowledge of the methods, practices, and materials used in general
<br>
electronic installation, maintenance, and repair work.
<br>
Skill in the use and care of tools and equipment necessary to electronic work.
<br>
<br>
EDUCATION & OTHER REQUIREMENTS:
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H.S. Diploma; College degree preferred.
<br>
No felony or misdemeanor convictions
<br>
Valid Driver's License
<br>
Drug Free Workplace
<br>
<br>
EXPERIENCE REQUIREMENTS:
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A minimum of three (3) years' experience in the electronics field.
<br>
<br>
LICENSES REQUIRED:
<br>
NA
<br>
<br>
CERTIFICATIONS:
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Certifications a plus.
<br>
<br>
SUPERVISORY RESPONSIBILITIES:
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No delegated authority to supervise others.
<br>
<br>
LATITUDE AND/OR INDEPENDENT JUDGEMENT:
<br>
NA]]> | <![CDATA[Orlando-area (Altamonte Springs) hospitality company seeks business-minded professional to assume customer service and technical support position.
<br>
<br>
Job duties include but are not limited to:
<br>
<br>
*E-mail communication with hospitality clients worldwide (95%)
<br>
*Phone communication with hospitality clients worldwide (5%)
<br>
*High-volume coding and data entry
<br>
*Ability to perform efficient and accurate data entry on a regular basis
<br>
<br>
Pay is $10.50/hour.
<br>
<br>
Schedule is Monday - Friday from 4 PM - 1 AM. Must be available to work these hours as this is the only shift available.]]> | <![CDATA[Please be sure to include ID#443609 into subject line when submitting resume.
<br>
<br>
<br>
<br>
Technical Support Representative for a Growing Software Company
<br>
<br>
Job Description:
<br>
<br>
DESCRIPTION
<br>
Rapidly growing, and leading, sales quoting software manufacturer has an exciting Technical Support position available for a qualified professional in Orlando, Florida.
<br>
<br>
If you have experience supporting software, training, and/or technical writing, we want you!
<br>
<br>
<br>
ABOUT ASPIRE TECHNOLOGIES, INC.
<br>
Headquartered in Orlando, Florida, Aspire Technologies, Inc., is a privately held company with 15 years of experience in developing sales force automation software that integrates with leading contact management and accounting applications to include ACT!, GoldMine, Maximizer, MS Dynamics CRM, Outlook, salesforce.com, SalesLogix, TeleMagic, Autotask, ConnectWise, QuickBooks, and Peachtree. Selling to a variety of markets, Aspire Technologies, Inc. has developed a unique niche of workgroup enabled quoting software for use across the enterprise. Our flagship application, QuoteWerks, currently has over 45,000 users in 80 countries. Our software is deployed in companies of all sizes in virtually all industries. Aspire Technologies, Inc. has built its position in the marketplace as a small to middle market leader by providing a line item based quoting solution that has the ease of use of spreadsheet software, with the feature set, power, and flexibility of high end custom solutions without the associated costs and complexities.
<br>
<br>
OUR MISSION
<br>
We believe in old school values and are proud to continue these traditions where
<br>
businesses are honest in their practices and deliver high quality, reliable products and make them available for a fair price. Our company mission is to create high quality sales quoting and ordering software to be used by companies in most industries by adhering to the fundamental needs of the quoting process. We strive to be available to our prospects and customers for pre-sales and post-sales customer service and to provide knowledgeable honest responses in the best interest of the customer. We do not strive to make the most money (at the expense of poor customer service) or be the largest company (bigger is not always better in our book), but rather strive to build a strong resilient company that focuses on a quality experience for its customers, prospects and employees.
<br>
<br>
JOB OVERVIEW
<br>
We are looking for a professional to fill a Technical Support position. Our product is known to be very stable and most of the technical support involves “How do I” questions and assistance in customizing the software.
<br>
<br>
It is important that the person have good verbal skills and a clear speaking voice. A solid technical understanding of our product is required of this position. The applicant must have experience with and enjoy working with software. Experience with the software industry is a plus.
<br>
<br>
We are looking for focused, ambitious, hard working, eager to learn, self-starting individuals that can make their mark in our company. We are seeking professionals with skills in technical writing and training experience. Our technical support staff work in a team environment and organizational skills are a must.
<br>
<br>
DUTIES
<br>
* Perform duties under limited supervision.
<br>
* Receive incoming calls and e-mails from customers through diagnosis and discussion of the particular problem.
<br>
* Fulfilling product registration requests by phone and e-mail.
<br>
* Respond to issues and questions on product support forum.
<br>
* Precisely record all issues in call tracking system in an efficient manner.
<br>
* Responsible for ensuring the timely process through which problems of a moderate complexity level are controlled and corrected. Will refer more difficult issues to Sr. Technician as required.
<br>
* Support customers by exercising good judgment regarding the urgency of their concerns or questions, through the use of effective problem resolution, recognition and research methods. Provide follow up steps to assure that requests have been satisfactorily met.
<br>
* Assist with development and maintenance of knowledge base used for
<br>
problem resolution.
<br>
* Perform assigned tasks in a professional manner.
<br>
* Other duties as assigned by Management.
<br>
<br>
REQUIREMENTS
<br>
Qualifications
<br>
* Excellent phone/email presence and interpersonal skills.
<br>
* Excellent verbal and written skills.
<br>
* Possess a strong working knowledge of Microsoft Office products.
<br>
* Experienced with web-based demonstration tools such as WebEx, GoToMeeting, or Live Meeting.
<br>
* Possess a strong work ethic with the ability to work independently.
<br>
* Flexible, creative, self-motivated, with good interpersonal skills.
<br>
* Demonstrated success in evaluating customer/partner needs.
<br>
* Ability to accept and provide constructive feedback.
<br>
* Team player always ready to offer assistance to peers and supervisors in reaching personal and team goals.
<br>
* Experience with sales automation systems (CRM). Direct experience with GoldMine is preferred.
<br>
<br>
Computer Skills
<br>
Advanced knowledge of personal computer operating systems. Advanced knowledge
<br>
of Microsoft Windows software conventions. General knowledge of server operating
<br>
systems. General knowledge of MS SQL Server. General knowledge of ODBC and
<br>
MDAC. General knowledge of Terminal Services and Citrix.
<br>
<br>
Other Experience Desired
<br>
Experience in training and consulting. Technical Writing Experience. Programming
<br>
Experience. Experience with ACT!, GoldMine, MS CRM, SalesLogix, salesforce.com,
<br>
Peachtree, or QuickBooks is a plus.
<br>
<br>
Candidates will be required to pass a technical skills evaluation and criminal/civil background check prior to an offer being extended.
<br>
Only local candidates residing in Central Florida will be considered as this position does not include relocation assistance. We are looking to fill this position immediately.
<br>
<br>
Aspire Technologies, Inc., offers competitive salaries/commission plans, bonuses, and spiffs (incentives). Benefits package includes: medical and dental plan, paid vacation, sick, and personal time, and more. Aspire Technologies, Inc. is an Equal Opportunity Employer.
<br>
<br>
<br>
Please be sure to include ID#443609 into subject line when submitting resume.
<br>
<br>
]]> | <![CDATA[DESCRIPTION
<br>
Rapidly growing, and leading, sales quoting software manufacturer has an exciting Technical Support position available for a qualified professional in Orlando, Florida.
<br>
<br>
If you have experience supporting software, training, and/or technical writing, we want you!
<br>
<br>
Additional Information: <a href="http://www.quotewerks.com/hr/jobs/index.asp" rel="nofollow">http://www.quotewerks.com/hr/jobs/index.asp</a>
<br>
<br>
<br>
ABOUT ASPIRE TECHNOLOGIES, INC.
<br>
Headquartered in Orlando, Florida, Aspire Technologies, Inc., is a privately held company with 15 years of experience in developing sales force automation software that integrates with leading contact management and accounting applications to include ACT!, GoldMine, Maximizer, MS Dynamics CRM, Outlook, salesforce.com, SalesLogix, TeleMagic, Autotask, ConnectWise, QuickBooks, and Peachtree. Selling to a variety of markets, Aspire Technologies, Inc. has developed a unique niche of workgroup enabled quoting software for use across the enterprise. Our flagship application, QuoteWerks, currently has over 45,000 users in 80 countries. Our software is deployed in companies of all sizes in virtually all industries. Aspire Technologies, Inc. has built its position in the marketplace as a small to middle market leader by providing a line item based quoting solution that has the ease of use of spreadsheet software, with the feature set, power, and flexibility of high end custom solutions without the associated costs and complexities.
<br>
<br>
OUR MISSION
<br>
We believe in old school values and are proud to continue these traditions where
<br>
businesses are honest in their practices and deliver high quality, reliable products and make them available for a fair price. Our company mission is to create high quality sales quoting and ordering software to be used by companies in most industries by adhering to the fundamental needs of the quoting process. We strive to be available to our prospects and customers for pre-sales and post-sales customer service and to provide knowledgeable honest responses in the best interest of the customer. We do not strive to make the most money (at the expense of poor customer service) or be the largest company (bigger is not always better in our book), but rather strive to build a strong resilient company that focuses on a quality experience for its customers, prospects and employees.
<br>
<br>
JOB OVERVIEW
<br>
We are looking for a professional to fill a Technical Support position. Our product is known to be very stable and most of the technical support involves “How do I” questions and assistance in customizing the software.
<br>
<br>
It is important that the person have good verbal skills and a clear speaking voice. A solid technical understanding of our product is required of this position. The applicant must have experience with and enjoy working with software. Experience with the software industry is a plus.
<br>
<br>
We are looking for focused, ambitious, hard working, eager to learn, self-starting individuals that can make their mark in our company. We are seeking professionals with skills in technical writing and training experience. Our technical support staff work in a team environment and organizational skills are a must.
<br>
<br>
DUTIES
<br>
* Perform duties under limited supervision.
<br>
* Receive incoming calls and e-mails from customers through diagnosis and discussion of the particular problem.
<br>
* Fulfilling product registration requests by phone and e-mail.
<br>
* Respond to issues and questions on product support forum.
<br>
* Precisely record all issues in call tracking system in an efficient manner.
<br>
* Responsible for ensuring the timely process through which problems of a moderate complexity level are controlled and corrected. Will refer more difficult issues to Sr. Technician as required.
<br>
* Support customers by exercising good judgment regarding the urgency of their concerns or questions, through the use of effective problem resolution, recognition and research methods. Provide follow up steps to assure that requests have been satisfactorily met.
<br>
* Assist with development and maintenance of knowledge base used for
<br>
problem resolution.
<br>
* Perform assigned tasks in a professional manner.
<br>
* Other duties as assigned by Management.
<br>
<br>
REQUIREMENTS
<br>
Qualifications
<br>
* Excellent phone/email presence and interpersonal skills.
<br>
* Excellent verbal and written skills.
<br>
* Possess a strong working knowledge of Microsoft Office products.
<br>
* Experienced with web-based demonstration tools such as WebEx, GoToMeeting, or Live Meeting.
<br>
* Possess a strong work ethic with the ability to work independently.
<br>
* Flexible, creative, self-motivated, with good interpersonal skills.
<br>
* Demonstrated success in evaluating customer/partner needs.
<br>
* Ability to accept and provide constructive feedback.
<br>
* Team player always ready to offer assistance to peers and supervisors in reaching personal and team goals.
<br>
* Experience with sales automation systems (CRM). Direct experience with GoldMine is preferred.
<br>
<br>
Computer Skills
<br>
Advanced knowledge of personal computer operating systems. Advanced knowledge
<br>
of Microsoft Windows software conventions. General knowledge of server operating
<br>
systems. General knowledge of MS SQL Server. General knowledge of ODBC and
<br>
MDAC. General knowledge of Terminal Services and Citrix.
<br>
<br>
Other Experience Desired
<br>
Experience in training and consulting. Technical Writing Experience. Programming
<br>
Experience. Experience with ACT!, GoldMine, MS CRM, SalesLogix, salesforce.com,
<br>
Peachtree, or QuickBooks is a plus.
<br>
<br>
Candidates will be required to pass a technical skills evaluation and criminal/civil background check prior to an offer being extended.
<br>
Only local candidates residing in Central Florida will be considered as this position does not include relocation assistance. We are looking to fill this position immediately.
<br>
<br>
Aspire Technologies, Inc., offers competitive salaries/commission plans, bonuses, and spiffs (incentives). Benefits package includes: medical and dental plan, paid vacation, sick, and personal time, and more. Aspire Technologies, Inc. is an Equal Opportunity Employer. To learn more about QuoteWerks and Aspire Technologies, Inc., visit us online at: www.quotewerks.com.]]> | <![CDATA[I am currently searching for a Jr. Sun Solaris UNIX Administrator for a Permanent opportunity with our well known Central Florida Client.
<br>
<br>
<br>
Overview:
<br>
<br>
We are currently seeking a Jr. UNIX Administrator with knowledge. Qualified applicants will have a good base working knowledge and some professional hands on experience with UNIX Servers running Solaris Main responsibilities of this position will be to provide Jr. UNIX Administration for the Solaris Servers, while being mentored and gaining and building current skill sets to include being able to work on the following:
<br>
<br>
Responsibilities:
<br>
<br>
Candidates will have base line knowledge and some experience (1-3 years) with the following with a strong desire to be further mentored by the leadership in this environment to grow skill level.
<br>
<br>
· UNIX ADMIN EXPERIENCE
<br>
<br>
· Exposure to Fibre Channel (Brocade)
<br>
<br>
· Disk Arrays
<br>
<br>
<br>
Requirements:
<br>
<br>
· Strong ability to learn a new environment and willingness to learn how they do things in this environment.
<br>
<br>
· Strong desires to take base line skills and experience in the requirements and build upon them to become fully functional and grow in this position.
<br>
<br>
· Strong willingness to be further mentored.
<br>
<br>
· Working directly with third party vendors to resolve errors
<br>
<br>
· Computer Literate
<br>
<br>
· Detail Oriented
<br>
<br>
· Analytical and problem solving abilities
<br>
<br>
· Strong written and verbal communication skills
<br>
<br>
· Ability to adapt and be a team player
<br>
<br>
· Valid drivers license
<br>
<br>
· Ability to handle different locations in person within a 110 miles drive radius
<br>
<br>
· Excellent customer service skills) ]]> | <![CDATA[If you were the kind of kid who took things apart just to put them back together (correctly), read on. You're our kind of Genius.
<br>
<br>
<b>Know it all?</b>
<br>
<ul>
<br>
<li>Technical guru status required.
<br>
<li>Mac certification preferred but not required.
<br>
<li>Technical training + retail experience is preferred.
<br>
</ul>
<br>
<b>Take a seat at the bar. As a Genius, you will:</b>
<br>
<ul>
<br>
<li>Provide frontline customer support at the Genius Bar, including hardware
<br>
and software troubleshooting and diagnosis and basic customer product training.
<br>
<li>Repair Apple hardware and software products.
<br>
<li>Manage all aspects of repair workflow, including open repairs prioritization, case
<br>
management, and service part order management.
<br>
<li>Review all hardware product returns and re-qualify product for resale.
<br>
<li>Provide technical support for in-house systems.
<br>
<li>Research order and repair status for customers.
<br>
<li>Review warranty claims.
<br>
<li>Provide ongoing technology coaching to sales associates.
<br>
<li>Maintain an organized and efficient repair workplace.
<br>
</ul>
<br>
<b>The ideal opportunity to use what you know:</b>
<br>
<br>
<br>
A job at the Apple Store is a chance to use your hands and heart. To use your knowledge
<br>
and experience. To contribute meaningfully to people's lives with your technical know-how.
<br>
<br>
To delight. Impress. Engage. Inspire.
<br>
<br>
Are you ready to join the retail revolution?
<br>
<br>
<a href="http://www.apple.com/jobs/retail/" rel="nofollow">Apply Now</a>.]]> | <![CDATA[Are you ready to start your career in Web Hosting? Server Intellect www.serverintellect.com is hiring!
<br>
<br>
Are you seeking a stable career at a fun, fresh technology company that will really value your contribution to the team?
<br>
<br>
We are currently looking for long-term employees to grow with us!
<br>
<br>
Requirements
<br>
-------------------
<br>
Must have excellent speaking, typing and presentation skills, a customer service mentality and fanatical attention to detail.
<br>
<br>
Must have a good understanding of the internet, general TCP/IP networking and understand the difference between web, database and mail servers.
<br>
<br>
Experience with Windows Server 2003, IIS 6 and Microsoft SQL Server 2000/2005 helpful.
<br>
<br>
Must be highly motivated, be able to learn quickly and be a team player.
<br>
<br>
Schedule
<br>
-------------------
<br>
We are currently hiring for Full Time 40 hours per week on multiple shifts.
<br>
Must have full open availability. 1st, 2nd and 3rd shifts.
<br>
<br>
Training
<br>
-------------------
<br>
Immediate training will be provided for internal use systems and operating procedures. Advanced hands-on training will be provided during the first 90 days.
<br>
<br>
Location
<br>
-------------------
<br>
Must work from our office in Downtown Orlando, FL Business District. (No Exceptions)
<br>
<br>
Benefits
<br>
-------------------
<br>
Professional yet relaxed office environment located in sunny Downtown Orlando, FL
<br>
Medical Insurance
<br>
Dental Insurance
<br>
Life Insurance
<br>
Vision Insurance
<br>
401k
<br>
Employee Assistance Program (EAP) with your own Personal Assistant
<br>
Health Advocate Assistance for you and your Entire Extended Family
<br>
24/7 Paid Parking in downtown Orlando
<br>
Paid Training and Certification Testing Plus Many More!
<br>
<br>
$30k - $50k Depending on Experience
<br>
<br>
Apply Today
<br>
-------------------
<br>
To apply, please send your Resume to jobpostings@serverintellect.com or reply to this post.
<br>
<br>
You can also fax your information to: (407) 386-3472
<br>
<br>
Thank You
<br>
<br>
Server Intellect is an equal opportunity employer
<br>
<br>
<br>
<br>
<br>
]]> | <![CDATA[Our client company is seeking an experienced help desk professional to work with their employees across the United States. Person should have a clear speaking voice, steady work history, ability to open tickets, resolve issues and close tickets in a timely manner. Responsibilities to include:
<br>
1. Responds to incoming requests in a timely manner; utilizing appropriate customer service skills and conducting all necessary research to provide the best solution. 2. Documents and Manages tickets 3. Maintains and supports the Knowledge Base by entering new knowledge, updating existing knowledge and utilize the knowledge base to troubleshoot and resolve issues. 4. Interact with other departments within IT to provide best quality service to customers. 5. Participates in task forces and cross-functional teams as assigned. 6. Regularly attend technical and communication training sessions. 7. Perform root cause analysis and develop new resolutions to frequently occurring problems. 8. Become well versed with common problem inquiries and be able to provide immediate resolutions. 9. Work on special projects on an as needed basis. 10. Supervise a staff of help desk technicians. QUALIFICATIONS: A Minimum of one year technical experience in a Technical Support Center environment in a Lead position. Technical College Certification or College Degree (preferred)]]> | <![CDATA[We are looking for an experienced I.T telesales person who may be off for a maternity break, in college etc.
<br>
<br>
If you are a confident person who has no issues trying to explain services over the phone then we would like to hear from you.
<br>
<br>
You must have some technical know-how. We will train all possible candidates.
<br>
<br>
Please contact us for a pre-screen test.]]> | <![CDATA[9 openings for Helpdesk Technicians in downtown Orlando, FL!! very long term contracts (6 month-18 month) and possibly to go permanent!
<br>
<br>
Candidates must be SHARP, and have some previous experience as an IT Technician or in a Helpdesk environment. Must be self sufficient and have excellent customer service.
<br>
<br>
Any experience in a BANKING environment is a plus!! Also, any IT certifications are a plus!!
<br>
<br>
These openings will fill up fast, so if interested please send word formatted resumes ASAP!! Interviews will be scheduled for 5/13-5/15.]]> | <![CDATA[The Field Support Technician is responsible for the delivery, pickup, and installation of PCs to local and remote locations. We have supported customers such as Microsoft and the Democratic and Republican national conventions. Technicians may travel to these and many other conventions or conferences anywhere in the US, but most travel will be within the city and surrounding areas.
<br>
<br>
In most cases, technicians stay on site to maintain the equipment. Some workdays will require long hours. Other job responsibilities include system troubleshooting, equipment disassembly and configuration, equipment refurbishment and cleaning, trade show installation and support.
<br>
<br>
<b>Per Seasons:</b>
<br>
<br>
Our peak times are April - June. August - November. However, our peak times are not as peak as they used to be in the past. We are busy on a more consistent basis.
<br>
<br>
Per Diem: $135.00 day/overnight travel
<br>
<br>
<b>Weekend Work:</b>
<br>
<br>
Las Vegas Every weekend
<br>
Orlando 1 weekend a month
<br>
<br>
<b>Training:</b>
<br>
<br>
Full on-site training provided.
<br>
<br>
<b>Requirements:</b>
<br>
<br>
Customer service experience
<br>
Excited about traveling up to 50%
<br>
Willing to earn a class B license (6 wheels) at our expense
<br>
Basic PC skills/knowledge
<br>
Excellent communication skills
<br>
Able to lift 30-40 lbs
<br>
A+ certification or equivalent is preferred
<br>
Non-Tobacco on and off the job
<br>
]]> | <![CDATA[On-Site Computer Technician
<br>
<br>
<br>
Geek Choice is a rapidly expanding nationwide computer service company. Our objective is to become the household name for on-site support services including troubleshooting, maintenance, upgrades, networking, and training/consulting for computer users at their home or business. All of our work is performed by on-site qualified, certified, expert technicians. You could be one of those technicians.
<br>
<br>
What our Geeks offer to our customers:
<br>
<br>
<br>
Home/Office Services:
<br>
• On-Site Service and Repair
<br>
• Upgrades
<br>
• Networks
<br>
• Virus/Spyware Detection and Removal
<br>
• Firewalls and Internet Security
<br>
• Data Backup and Recovery
<br>
• Preventive Maintenance
<br>
• Custom PCs
<br>
• One-on-One Training
<br>
• More
<br>
<br>
<br>
<br>
Technical Requirements
<br>
<br>
• Technical Certifications : Minimum A+
<br>
• 3+ years experience supporting all major home and business applications.
<br>
• Experience configuring and supporting Windows-based servers
<br>
• Strong knowledge of PC troubleshooting and repair
<br>
• Experience with network installation and maintenance, including data recovery and loss prevention and virus protection and spyware/adware removal.
<br>
• Pass a technical and customer service qualification test covering the wide array of technical problems likely to be encountered on the job.
<br>
• Sales and Marketing experience a plus.
<br>
<br>
<br>
The successful candidate will have/be
<br>
<br>
• Excellent communication and customer care skills
<br>
• Appreciate teamwork and will demonstrate those qualities on a resume and in a personal interview.
<br>
• Energetic, enthusiastic and entrepreneurial self starter with a take charge attitude and desire to succeed and get results
<br>
• Flexible and focused to meet the demands of customers and scheduling
<br>
• Desire to be empowered to build trust with our customers while meeting and exceeding their needs for service.
<br>
• Submit to a background check, drug screen, possess a valid driver’s license and have a clean driving record
<br>
<br>
<br>
Apply by submitting resume with references to techs@geekchoice.com
<br>
]]> | <![CDATA[<p {randomtext}=""></p>
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<p>Location: Orlando<br>Compensation: High Commissions + Bonuses <br>Telecommuting is ok. <br>This is a part-time job. <br>Principals only. Recruiters, please don't contact this job poster. <br>Phone calls about this job are ok. <br>Please do not contact job poster about other services, products or commercial interests.</p>
<p>PostingID: 76520267</p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
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<p> </p>
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<p a the is or company sales on end selling person represents where role traditional agentthis seller agency broker></p>
<p team a as independently work ability the - task multi proficient organized oriented demeanor attitude professional important management file electronic experience phones, computers machines, fax scanners, such equipment office modern all be 2 least at preferred, assistant. other one three of assigned tasks miscellaneous organization scanning, copying, faxing, mail, daily processing include also will in. call who clients services our some describing briefly etc, meeting, regarding up following meetings, client scheduling calls, phone returning system, multi-line using calls incoming managing clients, greeting would looking are have tt16770 used procedures contact direct occasionally tolerance zero capable personable for answering functions administrative key low casual friendly, responsibilities. etc. billing calendaring, filing, screening basic responsible mostly us. assist errors setting, preferably required, years with legal support receptionist time full to in law and on firm resourcefulness outlook word windows, microsoft detail must prior qualifications: attorney?s duties you. thank weekends. no day), (every 9am-6pm friday through monday able for. we qualifications you if apply only please experience. sales candidate ideal personable. friendly orientated, certificate), (and wpm type equipment, great savvy, technology confident, planning. estate two assistant seeks 50 hwy close folsom located business planning emphasis busy but small description: job></p>]]> | <![CDATA[7 years costumer service
<br>
5 Years technical support
<br>
<br>
I Have worked for an inc 500 company for 2 years under the title LAN Technician. I have also passed the Department of Children and Families Background check on my last contract job. Have worked under HIPPA regulations for both jobs listed above and here and there while subcontracting.
<br>
<br>
I have been self employed since October 2007 and looking for steady hours so I can continue my education. My clients support times will be off hours only and will not interfere with my primary employer.
<br>
<br>
Currently looking for full time status.
<br>
<br>
References will be delivered at interview time as I do not want to give my client information out to just anyone.]]> | <![CDATA[ELECTRONIC TECHNICIAN II
<br>
<br>
Duration: 6 months
<br>
<br>
Location Address:
<br>
Orlando FL 5 position
<br>
and Plantation, FL 3 position
<br>
<br>
Rate:
<br>
15/hr on w2 and 20/hr 1099
<br>
<br>
Contract Type:
<br>
Standard
<br>
<br>
Unit of Work:
<br>
Hourly
<br>
<br>
Position Requirements:
<br>
Experience Level - 4 - 6 Years Apply electrical and electronic theory and related knowledge,
<br>
<br>
usually under the direction of engineering staff, to design, build, repair, calibrate, and modify electrical components, circuitry, controls,
<br>
<br>
and machinery for subsequent evaluation and use by engineering staff in making engineering design decisions.
<br>
<br>
May require an Associate's degree or technical school certification
<br>
<br>
Sonali
<br>
Kale@infobahnsw.com
<br>
8474658557
<br>
]]> | <![CDATA[We are looking for an experienced IT professional available for approximately 4-8 hours a month and for occasional emergencies. This position will be a sub consultant (1099) as an extension of a technology service provider based out of the Washington, DC area to support the remote office for one of our VIP clients.
<br>
<br>
Required experience:
<br>
<br>
- 2+ years of experience on business LAN's
<br>
<br>
- Microsoft Active Directory
<br>
<br>
- Business grade firewall support
<br>
<br>
- Managing data backups
<br>
<br>
If you have the availability (business day) and experience reasonably close to Orlando, Fl, please contact email us with an attached resume and hourly compensation requirements.]]> | <![CDATA[Client is looking for A+ Certified Field Service Techs for a Nationwide Roll out of HP Photo Smart Kiosk systems into a large Retail client. These resources will be responsible to set up, install and test each photo system. These systems have PC and System components, printers, etc...Must have good electro/Mechanical repair and build skills along with A+ certification and preferably break / fix experience on printers and copiers.
<br>
<br>
Position is contact to hire!]]> | <![CDATA[Magical Midway, Orlando's premiere Go-Kart attraction rides is seeking a Ride Technician to maintain the park's rides as well as handle other routine and electrical building maintenance.
<br>
<br>
The Technician’s responsibilities will include, but not be limited to:
<br>
Completing opening and closing procedures and maintaining the park throughout the day
<br>
Maintaining unique and fun rides, games and displays throughout the park
<br>
Lighting and building maintenance
<br>
Cleaning, and maintaining a safe work environment
<br>
<br>
The qualified Technician will have a minimum of 2 years experience and a solid understanding of small engines and/or small engine overhauls plus knowledge of electrical/electronic systems; prior construction/carpentry experience and/or welding a plus! Prior work experience in progressive entertainment/hospitality operations environment, preferably at an attraction, theme park, high volume entertainment venue or museum; or equivalent combination of education and experience strongly desired. Must have strong communication and people skills, a positive attitude, impeccable work ethic and not fear heights!
<br>
<br>
Competitive hourly wage plus 90-day performance review, health/dental benefits & 401k plans are available for qualified employees. Hours – Flexible hours, 7 days a week, weekends & holidays
<br>
Only candidates that submit salary history and minimum requirements to hr@wonderworksonline.com will be considered
<br>
]]> | <![CDATA[
<br>
<br>
<br>
Need PC Technician for 1099 work in Orlando area to service PC's, medical carts and kiosks in your area. This is a call to call basis. These are hourly jobs at hospitals and various commercial locations. the pay 35/hr. plus travel over 30 miles 24x7. Must have back ground check, be 21+ years old, be a minimum A+ certified or equal experience, have tools including multimeter. This is break/fix with minimal trouble shooting. Tech must sign agreement and no compete If interested please contact Chad at chad@techonsight.com with your RESUME and your location in subject line.....Thanks
<br>
<br>
<br>
]]> | <![CDATA[Our client is looking for a qualified candidate with Computer Support background. This is a technical work employment. This is not just Customer Service.
<br>
<br>
CONTRACT LENGTH:
<br>
This is for a 6 month contract position.
<br>
Not intended to be Temp to perm but the possibility does exist for some sort of
<br>
contract extension after initial contract length.
<br>
<br>
**********Length of assignment:6 months **************
<br>
**********WE ARE NOT ABLE TO SPONSER H1B CANDIDATES*********************
<br>
<br>
Performs a variety of duties in support of a computer, and/or client server unit. Reviews input data to verify adequacy and appropriateness of material required for data processing and related operations.
<br>
<br>
Reviews output data to verify completeness, accuracy, and conformance to quality standards and specifications. Maintains internal records and may catalog, disperse, and return tapes/disks, and library control. May review daily processing logs and may set or revise schedules. May be required to provide information to authorized individuals.LAN/WAN, and/or client server unit.
<br>
<br>
THIS IS AN OFFSHIFT POSITION, WITH MARJOITY OF REQUIRED WORKING HOURS ON SATURDAY AND SUNDAY. REST OF SCHEDULE IS ADJUSTABLE BUT MUST BE ABLE TO WORK SATRUDAYS AND SUNDAYS 7AM TO 7PM.
<br>
<br>
Candidates must be able to work days M-F, start time something like 7am or 8am
<br>
or similar based on our needs at the time candidate starts. This must be
<br>
candidates primary job and must take first priority over second
<br>
jobs.
<br>
<br>
REQUIRED SKILLS:
<br>
<br>
-Strong troubleshooting skills
<br>
-Knowledge of Microsoft operating systems (Win9x, NT, 2000 and XP Home and
<br>
Professional, Windows Vista).
<br>
-Knowledge of Microsoft suite: Microsoft Word, Excel, PowerPoint (2000, XP,
<br>
2003, 2007)
<br>
-Strong knowledge of Microsoft Outlook in an Exchange Server environment
<br>
-Strong Network and PC hardware troubleshooting
<br>
-Knowledge of Command Line (DOS) commands for troubleshooting
<br>
-Knowledge of PC hardware
<br>
-Knowledge of VPN, preferably experience with VPN, preferably the Nortel VPN
<br>
client
<br>
-Experience with Blackberry and other personal productivity devices
<br>
-Knowledge of Internet browsers (IE6, IE7, Netscape, FireFox).
<br>
-Experience in a customer service environment
<br>
-Knowledge of networking
<br>
-Ability to document detailed steps taken to resolve customer issues.
<br>
-Demonstrated excellent interpersonal skills;
<br>
-Demonstrated excellent customer care skills;
<br>
-Demonstrated written & verbal communication skills;
<br>
-Demonstrated ability to follow detailed documented procedures
<br>
-Demonstrated ability to manage time effectively
<br>
-Demonstrated teaming skills
<br>
<br>
<br>
Candidates must be available to work M-F 8am-5pm for first 3-6 weeks of job
<br>
prior to moving to normal schedule regardless of the shift they are selected
<br>
for.
<br>
<br>
Analysts provide technical support via telephone to internal company
<br>
employees and sub-contractors.
<br>
<br>
Support is primarily for MS Windows based PC, MS Office, and Windows based OSs.
<br>
<br>
Analysts must also be proficient in supporting PC Desktop issues including
<br>
Microsoft Office, Windows OSs, troubleshooting Network issues, printers, and
<br>
other peripherals.
<br>
<br>
The ability to troubleshoot and assist users with issues of the Microsoft
<br>
Outlook email client (2000, XP, 2003, 2007) in an Exchange Server environment
<br>
and Nortel VPN Client is a big plus. In addition analysts will assist clients
<br>
with collaboration tools such as SharePoint and other web based applications
<br>
and Blackberry’s as well as other personal productivity devices.
<br>
<br>
All support is provided via telephone and utilizing remote desktop
<br>
technologies. Analysts must have strong troubleshooting, technical, customer
<br>
service, and communication skills.
<br>
<br>
]]> | <![CDATA[are you neat and professional ? do you have a knowledge of how basic elctrical circuits work ? looking for a part time tech to service camera systems, computers etc. must be clean reliable and good comunicator. reliable transportation is required. must have hand tools, cell phone and multi-meter.]]> | <![CDATA[Are you an I.T. Trainer within the popular training fields such as Microsoft, Oracle, Adobe etc.
<br>
<br>
If you are we have a need for you.
<br>
<br>
Please submit your details and what courses you provide. You must have actually trained to be considered.]]> | <![CDATA[Company seeking p/t web designer, min of 1yr experience designing websites, posters, flyers, etc. Please e-mail your resume, need to fill position ASAP. Will need to work from office occasionally.]]> | <![CDATA[We are currently seeking Technical Support Representative.
<br>
<br>
Able to work days, nights, weekends, and holidays.
<br>
<br>
Full Time-40 hours a week work schedule!
Please call our office: 407-649-8890]]> | <![CDATA[Are you ready to start your career in Web Hosting? Server Intellect www.serverintellect.com is hiring!
<br>
<br>
Are you seeking a stable career at a fun, fresh technology company that will really value your contribution to the team?
<br>
<br>
We are currently looking for long-term employees to grow with us!
<br>
<br>
Requirements
<br>
-------------------
<br>
Must have excellent speaking, typing and presentation skills, a customer service mentality and fanatical attention to detail.
<br>
<br>
Must have a good understanding of the internet, general TCP/IP networking and understand the difference between web, database and mail servers.
<br>
<br>
Experience with Windows Server 2003, IIS 6 and Microsoft SQL Server 2000/2005 helpful.
<br>
<br>
Must be highly motivated, be able to learn quickly and be a team player.
<br>
<br>
Schedule
<br>
-------------------
<br>
We are currently hiring for Full Time 40 hours per week on multiple shifts.
<br>
Must have full open availability. 1st, 2nd and 3rd shifts.
<br>
<br>
Training
<br>
-------------------
<br>
Immediate training will be provided for internal use systems and operating procedures. Advanced hands-on training will be provided during the first 90 days.
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Location
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Must work from our office in Downtown Orlando, FL Business District. (No Exceptions)
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Benefits
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Professional yet relaxed office environment located in sunny Downtown Orlando, FL<br>
Medical Insurance<br>
Dental Insurance<br>
Life Insurance<br>
Vision Insurance<br>
401k<br>
Employee Assistance Program (EAP) with your own Personal Assistant<br>
Health Advocate Assistance for you and your Entire Extended Family<br>
24/7 Paid Parking in downtown Orlando<br>
Paid Training and Certification Testing Plus Many More!<br>
<br>
$30k - $50k Depending on Experience
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<br>
Apply Today
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-------------------
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To apply, please send your Resume to jobpostings@serverintellect.com or reply to this post.
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You can also fax your information to: (407) 386-3472
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<br>
Thank You
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Server Intellect is an equal opportunity employer ]]> | <![CDATA[SINKHOLE GROUTING MONITOR, responsible for technical inspection and monitoring progress of sinkhole repair projects. Must have working knowledge of construction methods, specifically ready-mix concrete/grout and pumping operations, subsurface drilling, survey level control, and construction quality assurance. Knowledge of computers also required, for filing of daily progress and inspection reports. Experience in contract administration and reading/interpretation of technical specifications a plus. Rate of hourly pay commensurate with experience. Send resume and salary history to: rose@westernearth.com
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]]> | <![CDATA[This position is both desktop support and systems administration in a environment using mostly Macs, but some PCs. Daily duties will be to provide onsite and phone support for desktops and laptops running OS X and XP. Must have experience with Xserve, Mac OS X, Windows XP, Checkpoint firewall, network security, network switches, VPN and OS X mail servers.
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<br>
<br>
Responsibilities include installing, upgrading, modifications and replacement of hardware, software and network components associated with the Mac OS X and Windows XP, desktop and laptop systems. Must be experienced with the configuration, support and documentation of supported systems. A strong customer service attitude is required.]]> | <![CDATA[We are looking for qualified candidates to obtain a technical support position in our company. We currently have 8 part-time positions available, that will last until October 2008. At the end of the contract, the 2 most qualified technicians will be offered a permanent full time position in our company.
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<br>
Please reply via email, to schedule a call to discuss this further.
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-----------------------------------------------
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Job Description:
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<br>
To ensure proper computer operation so that users can accomplish business tasks. This position focuses on first contact resolutions, complete and accurate documentation, adherence to standard procedures, troubleshooting and is responsible for resolving a high number of inquiries with exceptional quality of work. Problem resolution may involve the use of diagnostic and help request tracking tools.
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Responsibilities
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•Field incoming help requests from users via telephone, e-mail, walk-ins and chat in a courteous manner.
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•Document all pertinent user identification information and nature of problem, issue or question.
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•Build rapport and elicit problem details from users.
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•Prioritize and escalate problems (when required) to the appropriately experienced representative.
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•Record, track, and document the request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to resolution.
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•Apply diagnostic utilities to aid in troubleshooting.
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•Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
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•Identify and learn appropriate software and hardware used and supported by the company.
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•Test fixes to ensure problem has been adequately resolved.
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•Perform user acceptance testing for modified or new products.
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•Perform post-resolution follow-ups to requests.
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•Assists with developing help sheets and frequently asked questions lists for users.
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•Other duties, as assigned.
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Position Requirements
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•College diploma or university degree in the field of computer science and/or 2 years equivalent work experience. Industry certifications (i.e. CompTIA A+, CompTIA Network+, MCP, MCDST, or other useful certifications) Bilingual (English and Spanish) is preferred.
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•Knowledge of Microsoft Windows operating systems, Microsoft Office products, Outlook & Outlook Express, Internet Explorer, multiple web browsers, software and hardware based firewalls, various printers, various spyware removal utilities, and Internet.
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•Good written and oral communication skills.
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•Good interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
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•Strong documentation skills.
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•Ability to conduct research into a wide range of computing issues as required.
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•Ability to absorb and retain information quickly.
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•Ability to present ideas in user-friendly language.
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•Self motivated and directed.
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•Keen attention to detail.
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•Proven analytical and problem-solving abilities.
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•Ability to effectively prioritize and execute tasks in a high-pressure environment.
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•Customer service orientation.
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•Experience working in a team-oriented, collaborative environment.
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•Able to deal diplomatically with members. Good speaking voice, pleasant personality. Must be able to lift 25 lbs. Must own vehicle.
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Work Conditions
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•Sitting for extended periods of time.
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•Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.
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•Lifting and transporting of moderately heavy objects, such as computers and peripherals.
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]]> | <![CDATA[Responsible for handling and troubleshooting all initial help desk calls.
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• Identify which calls to be escalated to level 2 support.
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• Completing all tasks assigned by the Help Desk Support II.
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• Need the capability to run queries for troubleshooting
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• Need the capability to troubleshoot and eventually create Crystal Reports
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• Need Customer service skills
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• Assist with any report support or new requests post-implementation
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Education: 4 year degree in IT/MIS or equivalent is usually required ,experience can make up for the lack of a degree
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Experience:
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• Customer Service Experience
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• SQL Query and troubleshooting experience
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Desired Qualifications:
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• Crystal Report experience is a plus
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• SQL Query and troubleshooting experience is a plus
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EEO/AA
<br>
<br>
Please no Recruiters or third Party Conatct! Only interested candidates apply ]]> | <![CDATA[Can you help me to figure out my Amazon account? I have sold a few books from my account and have no idea how to recieve my sales money or to confirm an order. I will gladly pay you to show me how to access my acount and use it properly. Name your price to come to my condo in Altamonte Springs and show me on my Mac computer.
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Thank you -
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Home: 407-898-7900 Cell: 321-438-0077
<br>
www.thebitterman.us]]> | <![CDATA[Bachelor’s degree or Experience to match Intermediate levels of computer troubleshooting and network interfaces.
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<br>
If no degree- Hold 6 to 9 credits with B average on any accredited institution.
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MCP, A+ and Net+ minimum certifications required.
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Computer Hardware-Install and troubleshooting. Intermediate to Advanced level.
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Computer Software- Basic troubleshooting of all Microsoft Operating Systems and office suites.
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Know Basic Networking skills. Know the difference between Router and Switches, DSL and a T1 and know how to set them up in a network.
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Must train on a monthly basis in the most updated versions of office tools and be prepare to train others.
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Responsible for data preservation for all users, including Outlook and Excel files from all desktops.
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Be on time. Clock-in and out when stipulated.
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Flexible schedule as needed with a day to day possibility of change.
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Available to work weekends and holidays.
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Breaks only when authorized.
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Respectful at all times, under all circumstances.
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Wear Uniform, long pants with belt and a tucked in collar shirt.
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Wear black or brown shoes. No tennis.
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Drug free environment.
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Pay depending on experience and preparation.
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]]> | <![CDATA[Growing on-site computer & network service company based out of Clearwater is expanding to the Orlando area and we are currently looking for multiple 1099 sub-contractors to help as needed providing on-site computer and network service to residential and business customers.
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Please submit a resume including any technical certifications, and a list of 3 references.
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<br>
Note: This is not a full time offer of employment. We are looking for field techs already working as independent contractors that are willing to take on some extra work as needed. Must be outgoing and have a great customer service attitude.
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*We pay $37.50/hr while on the job.
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*Any markup on parts you sell is yours.
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*We pay weekly.
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*You make your own schedule.
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*We handle all billing and all other paperwork.
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<br>
<br>
<br>
Toby Grundtner
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Microsoft Certified Professional
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Clearwater Computer Solutions
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www.clearwaterpc.net
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toby@clearwaterpc.net]]> | <![CDATA[Field Service Technician
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<br>
At Cardinal Health, we’re developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities.
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The Field Service Technician provides remote and on-site reactive service, debugging and troubleshooting for the Pyxis automated medication & supply systems located within hospitals, nursing homes and other healthcare facilities. This role has responsibility for:
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<br>
• Providing service primarily for hardware and software system components
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<br>
• Participating in the installation and upgrades of Pyxis systems
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<br>
• Executing a preventative maintenance program
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• Participating in pre-installation testing, reconfiguring, and documentation of uncovered technical issues of all applicable Pyxis systems
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Qualifications
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<br>
• Associate certificate/degree in computer electronics or equivalent degree or work experience
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• A+ Certification or equivalent knowledge
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• 2+ years of direct experience analyzing and repairing computerized electro-mechanical systems
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• 1+ years of experience working in a service capacity with direct customer interaction
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• Knowledge of Ethernet communication
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• Excellent written and oral communications skills
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• Ability to understand and follow mechanical schematics, electrical wiring diagrams, and computer motherboard diagrams
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• Ability to lift a minimum of 75 pounds
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• Ability to be physically agile and able to maneuver and work in a confined space
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• Ability to maneuver equipment on casters weighing approximately 350 lbs.
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• Ability to travel 90 - 95% in company provided service vehicle
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• Flexible working hours are required, including nights and weekends
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Cardinal Health offers a competitive compensation and benefits package including 401K and tuition reimbursement.
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Successful candidates must pass a background check and drug screen.
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We are an Equal Opportunity Employer M/F/D/V - Diversity Works Here.
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<br>
Please apply on line at www.cardinal.com, Location: Florida, Field Service Technician - Orlando]]> | <![CDATA[Length of assignment: 6 months or longer
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Security Level: Must have ability to obtain a security clearance.
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<br>
Education Requirement/ Years Experience:
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A.S. in Technical Field or equivalent experience
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<br>
Job Description:
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Customer Service Representative (CSR) to handle first line of support for customer and field calls into the Operations Center. Log calls and perform preliminary investigations into reported network issues. Create trouble tickets and initiate workflow for problem resolution.
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<br>
Qualifications:
<br>
Customer service experience. Good communications skills and able to work in fast-paced environment. Networking experience is a plus.]]> | <![CDATA[A leading avionics firm is seeking experienced bench techs to work with General Aviation avionics. The ability to troubleshoot to the component level and work with schematics is a must. Qualified candidates should possess the ability to deal with flexible work assignments, and have great attention to detail and organizational skills. Must be able to work in a fast paced environment. Educational background preferred includes either FCC licensing or technical school training.
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<br>
]]> | <![CDATA[A leading avionics firm is seeking experienced avionics instrument technicians dealing with General Aviation electronics. The ability to overhaul gyros is a must. It is preferred that the candidate have FCC licensing and/or technical school training. Qualified candidates should possess attention to detail, good organizational skills and the ability to work in a fast-paced environment. Flexible scheduling is a requirement as well.
<br>
<br>
<br>
]]> | <![CDATA[**MAC experience a PLUS
<br>
<br>
**Bilingual a PLUS (Spanish or French Canadian)
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<br>
One of the fastest growing companies in the remote home technology support services industry, has immediate openings for Computer Support Technicians. We are looking for high-energy, self-starters to join our world-class support team. We provide online computer help services for the home, home office and small office markets though the Internet using remote access technology.
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<br>
<br>
Tier 1 Support Technician
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<br>
To be considered, candidates must have the following credentials:
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<br>
• 3 years minimum of desktop or call center support for all of the standard windows based systems. Previous technical support experience with Mac OS based systems a bonus.
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• Demonstrated strong technical skills with all Microsoft Windows OS and application support and networking.
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• Must be well versed in resolving all common computer problems including viruses, slow performance, errors, e-mail client set-up, software installation and configuration, wireless networks, peripheral problems.
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• Excellent communication and customer service skills. Genuinely care about your customer.
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• Highly motivated and able to work independently. Take ownership for problems and follow through to resolution.
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• Certification(s) including but not limited to: A+, MCP, MCSE, Net+. Candidates without certification or failing to provide supporting documentation from accredited institute will not be considered for this position.
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<br>
Candidates will need the following for remote set-up:
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<br>
• High speed Internet access
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• Dedicated Windows based computer with XP Pro at a minimum
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• Quiet, private workspace
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• Dedicated phone line – No VOIP
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A variety of shifts exist over the 24x7x 365 timeframe, some evening/weekend shifts will be required.
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** 4 MONTH CONTRACT TO HIRE POSITION
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<br>
** $14/HR
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<br>
<br>
<br>
<br>
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]]> | <![CDATA[Need an application written to parce out information from a text file and make an windows event.
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<br>
We have looked at largeparser1.0]]> | <![CDATA[I need a quote for a certified mits service tech to come to my home in east orlando to take a look at my 2000 mits eclipse car. It's been sitting in my driveway for 6 months and now it won't turnover. I bought a new battery and I'm convinced it's some relay that is sticking (or stuck). I'm convinced it something simple since the car was running great BEFORE I stopped driving it. The only reason I stopped driving it is because I bought another car and couldn't afford auto insurance on two cars. I don't want to pay the mits dealer rates for something simple and I won't trust my car to a backyard mechanic (no disrespect intended).
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If I accept your quote I will need proof of skills and experience along with valid ID; maybe driver license and mits certification. Sorry to be such a pain in the ass but I've been burnt in the past by dealer repairs......
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I will pay cash as soon as the car turns ON AND STAYS ON!!! Weekends work best for me, but after 6:00pm on weekdays will also work.
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Thanks for reading my ad!!!!]]> | <![CDATA[Open Job Title: TV Repair Technician
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<br>
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Position Summary and Required Skills:
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<br>
Our client, is a dynamic Atlanta based firm seeking a TV Repair Technician. ONLY candidate with AT LEAST 2 years recent experience reparing Plasma, LCD, DLP, and HD televisions at a component level will be considered.
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Your responsibilities wouldl be as follows:
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1. Service designated territory repairing component level consumer electronics
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2. Manage service schedule process from service call to completion.
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3. Have knowledge and experience especially in the field of television repair including current technologies (DLP, Plasma, LCD etc.)
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4. Have the ability to work with minimal supervision.
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5. Report to manager with service completions.
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Education and experience requirements include: High school diploma plus MINIMUM 2 years of experience servicing televisions. Experience servicing other component level consumer electronics a plus. MUST have clean driving record and good references.
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This is an excellent opportunity!
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<br>
Assignment Length: Temporary to Permanent
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Rate:$40,000-60,000 annually
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<br>
Ian McAdams
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Technical Recruiter
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770-668-9112
<br>
www.synerfac.com
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<br>
<br>
Keywords:
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Plasma, LCD, DLP, HD, CRT, HDTV, electronic, electronics, repair, technician, electric systems, instrumentation technician, troubleshooting skills, basic electrical, electrical, handywork, maintenance, diagnose, troubleshoot, component level, refurbish, projection TV, monitors
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]]> | <![CDATA[<b><u>About the Opportunity:</b></u>
<br>
TRC Professional Solutions is currently hiring for an entry-level Network Technician for a full-service consulting service in Brevard County. The position will be part-time to start.
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<br>
<b><u>Primary Responsibilities:</b></u>
<br>
The Network Technician will be setting up and configuring networks (LAN) for small to mid-sided businesses. Will be responsible for both repairs and installations. On-site client visits may be required (clients within Brevard County). Successful candidates will be motivated, reliable, business savvy, and flexible with their work schedule.
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<b><u>Minimum Qualifications:</b></u>
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High School Diploma or GED required; Associates Degree in technical field preferred
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Must have required technical skills to perform the job successfully.
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Knowledge of Novell, Citrix, Cisco, Dell, HP, Apple, Compaq, SonicWALL (or other firewall products) and security systems desired.
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A+ Certification desired
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MCP (Microsoft Certified Professional) desired
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MCSE (Microsoft Certified Systems Engineer) desired
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Excellent customer service skills required
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<br>
<b><u>Benefits:</b></u>
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Medical & Dental Insurance Coverage
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401(k) Retirement Plan
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Direct Deposit
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Merit and Referral Bonuses
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Vacation and Holiday Pay
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<center><b><i>TRC Staffing Services, Inc. is a drug-free environment. EOE</center></b></i>
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]]> | <![CDATA[We are currently looking for someone willing to learn a new industry.
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<br>
The ideal candidate will be someone that can be trained on our test instruments and testing procedures (working with existing employees), and be able to go out on their own after several months to take on some of the work load. Someone with better than average math ability. (Basic math and a good working knowledge of algebra formulas) Overnight travel runs on average of 75% of the time. We understand this does not work for everyone so an honest evaluation of the travel on your part is essential is this is going to be successful for both you and I. Another requirement is a clean driving record.
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<br>
We are a Cleanroom Certification and Testing Company. Cleanrooms are areas within a facility where a company might manufacture any number of items (sterile drugs, implants, microelectronics, aerospace, etc) that require a much more cleaner (dust Free) environment to produce test or otherwise. We travel to a clients facility with specialized test equipment, take samples, leak test HEPA filters, take airflow, pressurization etc.
<br>
<br>
We are a small company 6 employees in business for 17 years. Our clients are spread throughout the U.S., with a good base in FL. We do have some international clients as well. The guys that travel are out of town 1-14 days at a time, 3-4 being the average, before they might return to Orlando take a day or two off and then go on to another job. Some jobs get scheduled back to back and there are two time a year when we get extremely busy. (mid June to Mid Aug and Mid Nov to early Jan. These are ideal times for our clients to shut down and have us in for either annual or semi-annual testing/certification.
<br>
<br>
The ideal canidate would posess any or all of the following background experience or apptitude.
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<br>
CAD Experience
<br>
HVAC experience
<br>
ex Navy Nuke
<br>
<br>
We pay all travel expenses including a meal allowance.
<br>
<br>
Send Resume to email address above.]]> | <![CDATA[Have hundreds of games that need attention. can work at our facility south of Florida Mall. call Paul at 407-856-3866. Must be experienced and have worked over 5 years as an arcade. there is no on the job training avaialble.
<br>
Videos, pins, arcade redemtion...]]> | <![CDATA[Field Service Manager -- Copiers
<br>
<br>
Job Purpose:
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Manage service technicians who repair and maintain Canon brand copier/printer equipment by performing diagnostic tests; cleaning, repairing, or replacing parts and components; maintains parts and supplies inventory. Copier service training is mandatory.
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Management Duties of the Service Technicians:
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* Plans office equipment service work by studying complaints and requests; planning, routing, and confirming service appointments. Travel Central Florida, to various customer locations.
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<br>
* Maintains Canon copier equipment, parts and supplies inventory by checking stock; anticipating needs; placing and expediting orders; verifying receipt; stocking items.
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<br>
* Maintains customer rapport by greeting customer upon arrival at location; understanding equipment complaints.
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<br>
* Determines causes of office equipment failure by attempting to operate equipment; observing functioning; conducting diagnostic tests using meters, signal generators, and oscilloscopes; researching engineering and service manuals.
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* Corrects office equipment malfunctions by clearing jams; cleaning parts and components; repairing disabled parts; replacing damaged, broken, or worn parts; recommending equipment upgrades and replacements; ordering parts from vendors; scheduling return visits.
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* Completes preventive maintenance by cleaning, lubricating, and adjusting parts, assemblies, and components.
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* Verifies equipment functioning by completing test operations; making final adjustments.
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* Documents service actions by completing forms, reports, logs, and records. Reports to the home office in central Florida, will have to travel to home office on occasions.
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* Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
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* Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
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Skills/Qualifications:
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Functional and Technical Skills, Mechanical Inspection Tools, Tooling, On-Call, Results Driven, Attendance, Dependability, Flexibility, Verbal Communication, Office Experience - General, Job Knowledge, Canon Copier knowledge a must, Canon certifications required. Must have valid drivers license.
<br>
Email resume and call Mark Fugett @ 407-870-0545, ext 2227.
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]]> | <![CDATA[Security Level: Must have ability to obtain a security clearance.
<br>
Length of assignment: 1 - 3 months
<br>
Pay is $16-18 an hour
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<br>
Our client in the Sand Lake area is looking for a qualified Desktop Admin.Please email me your resume with all the skill set required.
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Over Qualified please DO NOT apply.
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<br>
PRINCIPAL OBJECTIVE OF POSITION
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<br>
The Desktop Administrator will install, configure, and maintain the organization's PC workstations and interfaces; as well as implement, support, and provide training for Desktop PC solutions.
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<br>
MAJOR DUTIES AND RESPONSIBILITIES
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<br>
Information Technology Administration
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<br>
- Troubleshoot, install and support PC workstations, applications, printers, local networks, local server equipment and third party.
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<br>
- Coordinate with department users and external vendors to implement new technology to meet both project and departmental goals.
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<br>
- Maintain documentation regarding client and workstation installation and configuration procedures, as well as asset listing and support contact information for all equipment.
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- Serve as a customer advocate accountable for communicating issues and trends regarding IT services with recommendations for improvement to ensure consistent customer satisfaction.
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- Implement and assist in maintaining corporate security policies and provide status updates as required to senior management.
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<br>
- Monitor, adapt and provide timely communication to management on status of projects, incidents and areas of accountability as they relate to End User technical support.
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Leadership
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<br>
- Prepare status reports for team members, management, sponsors, and stakeholders on a regular basis.
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- Prepare and maintain meeting minutes for all project meetings, keeping track and following up on all open items.
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- Recommend efforts to improve existing processes to improve quality and on-time delivery.
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- Coordinate with Technology Service Desk staff to ensure customer service levels are met.
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- Maintain hardware and software standards for PC workstations including assisting with purchasing of equipment.
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- Perform and assume other duties and responsibilities as required by technology management
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<br>
EDUCATION/EXPERIENCE, KNOWLEDGE, SKILLS AND COMPETENCIES
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<br>
- Four-year college degree preferred or three to five years of related experience required.
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<br>
- Ability to work with multiple hardware & software platforms in a multi-site environment.
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<br>
- Strong hands on knowledge for Microsoft Office products including Word, Excel, Access, PowerPoint, and Project. Knowledge of MAC environment a plus.
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<br>
- Presentation skills and reporting skills are required.
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<br>
- Logical thinking and creativity are required.
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<br>
- Ability to control and manage changes is required.
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<br>
- Being highly organized and detail oriented is required.
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<br>
- Ability to research and resolve problems using a variety of resources and tools
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<br>
- Strong attention to detail and follow-through skills
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<br>
- Being a team player is required.
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<br>
<br>
<br>
<br>
]]> | <![CDATA[Looking for growth,reward and success? Look to Marriott-where life just keeps getting better.
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Orlando World Center Marriott Resort & Convention Center is seeking a Technician-Property Systems.
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This is a full time position which offers excellent benefits including (medical, dental and profit-sharing).
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Responisible for troubleshooting, installation, repair, and upgrading desktop systems and peripherals. Maintains and updates the hotel's system inventory and assist on all systems related projects. Assist on upgrades, repair, and management of network cabling infrastructure and provides first response support on all approved systems.
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Apply online at: <a href="http://greatjobs.marriott.com" rel="nofollow">http://greatjobs.marriott.com</a>
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req.#518987
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EOE M/D/F/V]]> | <![CDATA[ARE YOU LOOKING FOR AN EXCITING OPPORTUNITY
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If you want to be part of a fast paced, dynamic and challenging work environment, PhotoActive.com may be the place for you. PhotoActive.com is launching a new web service for consumers that will revolutionize the photo printing and photo sharing markets and create exciting opportunities for direct marketers and retailers to further develop relationships with consumers in an integrated environment. If you consider yourself the best at your trade and are looking for an adventure in this ground floor opportunity, we are looking for teammates like you.
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All duties will be supporting the launch and maintenance of a new website and includes; development of website content, quality assurance testing, photo products support and coordinating with other departments. Skills required are: web savvy, good communications (especially writing), creative and organized; graphic development skills are a plus.
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PhotoActive.com offers competitive compensation and a great benefit package. And best of all, we greatly value our teammates and their skills and contributions. For immediate consideration, please submit a cover letter and resume to HR@photoactive.com. Please put the position title you are applying for in the subject field of the email. We are eager to hear from you but please do not phone us. We want to study your credentials in a focused environment. We are an Equal Opportunity Employer.
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]]> | <![CDATA[Helpdesk technician
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IT services firm Downtown is seeking to hire a creative, professional network helpdesk technician. We provide an outsourced IT department to a variety of small local businesses. This is a new position and is ideal for an enthusiastic and well organized person with opportunities for advancement as our firm grows. We have a positive work environment and work on a lot of interesting assignments.
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The main duties will be focused around supporting our existing customer base as the first level of support. This will include following maintenance procedures, administering our custom monitoring system, and telephone/remote technical support for our clients.
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Main responsibilities include:
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Providing excellent customer service to our clients
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Identification and resolution of technical issues
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Transfer/escalation of support cases to network engineers
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Documentation
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Verification of documentation
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Skills required:
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Technical/computer systems educational background
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Strong communication skills
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Customer service experience
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Please respond with your resume in MS Word format and we will contact you if we are interested. Thank you! ]]> | <![CDATA[This is a contract role by us to help clients set up and understand www.supercandidate.com.
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If you have customer facing role experience, reliable transport and have great communication skills contact us for this role for more info.
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Please send a brief summary of your skills and how it can help us first.
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]]> | <![CDATA[DISYS is currently recruiting for a Field Technician/Dell Warranty Tech in your area. This is an open-ended contract opportunity to work as a Consultant to repair, replace, or upgrade hardware for desktop, laptop, and printers.
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Job Description:
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The troubleshooting has already occurred through a help desk support line. That support line has determined the problem is hardware related and ordered the components for replacement. We are looking for Field Technicians to pick up the hardware and take it to the client site (home, home-based business or small business) and swap the part out. This position pays per ticket; no matter what hardware you swap out (whether the part is a keyboard or motherboard) and you will be working with an average of 3-8 tickets a day. The amount of tickets you complete will depend on your knowledge to swap out parts and your knowledge of your area.
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Requirements:
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• A+ certified is mandatory
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• Professional Experience with PC and Laptop at least 2 to 3 years with hands on experience or 1 yr in College Labs, working on hardware repairs and/or upgraded on pc's, lap tops and printers
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• Must be comfortable swapping out motherboards and LCD screens (Desktop and laptop experience necessary)
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• Must have own tools for repairing computers that include anti-static protection and DC volt-meter
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• Must have strong customer service skills
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• Must be well organized
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• Must have reliable transportation and valid driver’s license
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• Dell Certified is a plus (Client will pay for you to be Dell Certified)
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• Should enjoy driving - will be driving from location to location (field technician).
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• Should be able to locate addresses in your immediate area
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If you or anyone you know meet the above qualifications, have the above experience and are interested in this opportunity, please email your resume in a Word format to mike.little@DISYS.com or call
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866-681-1700 ext 6585 – Mike
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]]> | <![CDATA[We are looking to fill a contract to perm position in Altamonte Springs, FL.
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Skills:
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Web programming in .NET
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Available to start immediately. If you cannot start tomarrow or Monday, please do not bother sending a resume.
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Please send a MS Word formatted resume to michael.mosier@pmhresources.com with the subject heading "2000" if you are interested.
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]]> | <![CDATA[SAS is a nationwide supplier of IT Services. We are currently in need of technicians who specialize in retail POS Systems. Experience is a must. Potential candidate should possess good written and communication skills, and independent thinking. This technician should be familiar with the hardware, and software aspects of the job, as experience with Kiosks, Servers, etc. The Technician that we are seeking would be willing visit sites around the Orlando area.]]> | <![CDATA[We are currently recruiting for Technical Support Representative that are familiar with PC/Internet experience, 12 mths of PC troubleshooting, Internet Browser/ TCP/IP, Understanding of HTML, PC Cabling and installations, etc.
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Please call our office for more information: 407-649-8890]]> | <![CDATA[Small company seeking to grow in Orland and the surrounding areas is seeking computer technicians with experience in Windows, Networking, Cat5e cabling, fiber optic cabling, home theater and television installs, etc. Applicants must be dependable, adaptable, and versatile individuals. Must supply own tools and possess General Liability Insurance and Worker's Compensation. Reliable transportation is needed (will compensate for travel). Compensation for night and weekend work will be greater.
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]]> | <![CDATA[We have a need for a solid Microsoft desktop deployment consultant.
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I’m looking for someone that has good consultative abilities (namely, able to handle pressure, juggle multiple clients, and can spot sales opportunities) and is also proficient with the Microsoft DDPS framework.
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This person will be someone that has good SMS (Systems Management Server) or SCCM (System Center Configuration Manager) skill set and has worked with Microsoft Light Touch (LTI) or Zero Touch (ZTI) deployment frameworks.
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Geographically, we would prefer someone in either Ohio, Michigan, Oregon, Washington or upstate New York.
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Time frame is Immediate We could either contract or full time employee for the right fit.
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Please send your resueme with haste as this is a time critical position!
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I look forward to reading all resumes received! ]]> | <![CDATA[Marketing company is seeking a P/T graphic designer ASAP. Duties would include web design, designing logos, posters, etc. Minimum of 1 year prior experience. Please send your resume or call 866-211-7789, ext.0 for more information.]]> | <![CDATA[ Tech needed as soon as posible
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This job requires a person available monday thrue saturday. Must be a responsible person with excelent customer service skills; eventhougt, no customer contact is nescessary most of the time.
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In order to be considered for the position of field, candidates must posses the following:
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Reliable Transportation:
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Preferably Truck, Van or SUV
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Tools:
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Must have a cellphone, 7'16 and 9'16 wrenchs, wireless drill of at least 18volts, RG6 and RG11 cable stripper, pliers, hex and flat screwdrivers, and a tool box.
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All other tools and materials will be provided.
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Skills:
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Some experience as a cable technician or cable installer nescessary. Training will also be provided.
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For more information Please call 407/562-7845 Carlos Ramirez Ventel,llc.
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Se habla espanol]]> | <![CDATA[<b>WHO WE ARE</b>
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<b>Protection One/CMS</b> is one of the largest residential and commercial monitored security system providers in the US. We are a Premier employer with a culture that encourages diversity, puts a premium on high integrity and, fosters teamwork. Our employees enjoy a competitive compensation, excellent benefits, medical, dental, vision. 401(k), company provided training, educational reimbursement and career advancement opportunities. To learn more about Protection One, please visit our website at www.protectionone.com.
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We are looking for a Technical Support Supervisor – Account Creation and Testing to work in our Dealer Services Department in Longwood, FL. You will oversee the operation of Help Desk and the performance of its representatives. You will also be responsible for coordinating the operation of Help Desk with other departments.
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<b>ESSENTIAL DUTIES AND RESPONSIBILITIES</b> include the following:
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<li>Observe and evaluate telephone conversations for quality and efficiency.
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<li>Provide feedback to the Help Desk representatives. Conduct team meetings and one-on-one coaching to improve overall staff performance. Set expectations for improvement, disseminate information, offer formal and informal training on departmental procedures, company policies, process and procedure changes, etc.
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<li>Develop additional training areas.
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<li>Identify areas to improve and implement change.
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<li>Assist the department in meeting its goals and objectives.
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<li>Coordinate work with other depa | | |