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Jobs - Customer Service classifieds in san francisco

<![CDATA[North Bay Cooperative Taxi, an independent company serving Marin County with office in San Rafael & open 24 hours every day – is looking for Good, Special drivers. You are Marin County knowledgeable & have a clean driving record; no tickets or accidents in the last three years. You have good physical health, enabling you to assist others when needed, perhaps carry a bag or two, and be able to read a mapbook. You are a patient, attentive driver and like people. You take good care of the cab in your possession, are polite to customers and cooperate with staff. This is a good place to work for someone who is easy going, but understands the hazards of the road and can cope by driving defensively and with a good attitude. You are not stuck in an office with re-cylced air. A good job for someone who is emotionally mature, and interested in making money by helping others, and likes a little sense of adventure. ( You never know what to expect) Our customers, are the elderly without cars, disabled community, executives & others going to the airports, a few celebrities here and there, families going to the movies, and lots of Tourists and so on. Some of our drivers are ‘lifers’, some work fill-in or part-time as they have other jobs, some are ‘refugees’ so to speak, from out-sourced industries & such. The company is Driver – owned (all the owners drive cab), so the company is run from the perspective of a driver. We want you to make money! Safe driving is our first concern, along with proper handling of the vehicle. Treat all people, in the cab, and our staff with respect. Fill out needed paperwork in a legible manner, and pay your fees every day. Total cost to you is $11 per hour worked, and the fuel that you use. You keep the rest. When you pick up the cab it has a full tank. Variety of shifts available; most needed are over night, early morning & weekends. Some Tools for the job: Thomas Guide Mapbook of Marin & SF Flashlight to read addresses after sundown Pillow for comfort/ back support in drivers seat Clipboard, pen & paper for record keeping If this sounds good to you , give us a call 415-258-2800 best on Tue, Wed, Thurs or email. Maybe you will be part of our indy family. Check out us - friendly people.]]>

<![CDATA[ Customer//Office Assistant for Electronic Distributor in San Jose. Full time position. $11 per hour. Send Fax/Email your resume: Fax:408-434-2267 or steve@turboelectronics.com ]]>

<![CDATA[Customer service representative/Office Assistant is needed for a small tourism company. This position entails: Assisting customers with reservations and information about tours and the Bay Area via phone and email, going to the Ferry Building 2-3 times per day to check-in customers, other miscellaneous office tasks (filing, private tour bids, ect). In this position you will have the opportunity to go outside rather than being stuck in an office all day. Students Welcome. Must be poised under pressure, have a great sense of humor and urgency, and highly detail oriented. Requirements: • Must have excellent phone presence. A clear and pleasant voice is very important to this position. • Sales skills. You must have the ability to sell our public and private tours to incoming calls. • Internet & Mac Savvy • Excellent Customer Service Skills. Must be patient and willing to work with people from all over the world. We prefer that this person live in San Francisco and have strong knowledge of the city itself. Position Available: Full Time (Monday - Friday) 7:30am - 5pm This position can be broken up between two people if necessary. Otherwise it will be a full time (40 hours) position for one person. When applying please indicate if you are interested in Full or Part Time work. TO APPLY: 1) Please send a thoughtful cover letter with a couple of paragraphs as to why you would make a good Customer Service rep and/or why you would want this position. Please be sure to use spell check and proper grammar! Personality goes a long way with us! 2) Please send us a copy of your resume 3) Please follow steps 1 and 2! ****Please do not apply if you cannot make a minimum 8-month commitment or do not have daily access to email. INTERVIEWS: Will commence ASAP. Position Expected Start Date: 4/21]]>

<![CDATA[Serramonte Ford, the largest Ford Dealer on the peninsula is seeking a part time receptionist. This is a evening and weekend position. Perfect for a college student. Applicants must have some call volume switchboard experience, a great personality, some computer skills, work well with others, and work well under pressure. This position is responsible for other light clerical duties as well as the switchboard. Applicants should expect an opportunity for advancement. This position is part time. Please reply to this posting, apply in person to Serramonte Ford or call Jennifer at (650) 301-7028.]]>

<![CDATA[Janitorial Franchise Corporation seeks motivated individual for customer service/operations position. English/Spanish speaker a must. Must own reliable vehicle, have clean DVM, and be comfortable with a back ground check. Company pays gas expenses. We are looking for a team player who is willing to learn. Must be a self-starter. Pay is commensurate with experience. Hourly plus commission Monday thru Friday. Call 925-867-3850 or FAX 925-867-2756 or Email: Townandcountry1@sbcglobal.net.]]>

<![CDATA[Ticket Office Clerk Lesher Center For The Arts Walnut Creek Salary: $42,310 - $50,759 Annually Perform varied ticket office and clerical accounting tasks; operate office machines incidental to the performance of assigned tasks, including computerized ticketing, reporting and customer management system; serve as cashier and maintain various statistical and related sales reports; and perform related work as required. Representative duties include greeting the public by telephone and in person and providing routine information; responding to typical patron questions, problems, or complaints; investigating complaints regarding ticket sales and related procedures and recommending appropriate courses of action; assisting in supervising theatre ushers and concession operation staff; and reviewing ticket office procedures and providing recommendations to improve efficiency. Desirable qualifications include educational achievement equivalent to graduation from high school and one to two years experience in a ticket office or similar employment experience. Requires knowledge of ticket office procedures, filing systems, bookkeeping and related office machines and equipment; knowledge of the methods and procedures of receiving and accounting for monies; skill in operating a computer and related office equipment; and the ability to keep accurate financial records. Applications may be obtained from the City’s website at www.walnut-creek.org, from the Human Resources Division, 1666 N. Main Street, Walnut Creek, CA 94596, or by leaving a message on (925) 943-5817. A City application is required and must be received in the Human Resources office by 5:00 p.m. on the final filing date of Friday, June 6, 2008. EOE ]]>

<![CDATA[The job discription consist of following up on orders for clients. Calling tile shops and getting pricing for tile and supplies needed for a job (bathroom remodel, kitchen remodel, full house jobs, etc..) Helping walk in clients With granite and tile orders.After 90 days full benifits are provided. The job requires microsoft excel, microsoft word experience, excellent customer service skills, a little math.You can fax your resume to 925-373-9593 attn Marissa. You can check us out on the web www. sosagranite. com. ]]>

<![CDATA[Receptionist - filing, answering phone, and data entry for an insurance company.]]>

<![CDATA[The Health Plan of San Mateo, a managed care health plan, seeks a full-time Healthy Families/HealthWorx Program Specialist – Spanish Speaking to: • Manage member services-related issues for both the HealthWorx and Healthy Families programs; make welcome calls to new members of these programs. • Answer member questions about coverage and process member enrollment/disenrollment and PCP change transactions. • Work closely with the Finance Department to ensure that HealthWorx Cal-COBRA, and Individual Plan member’s premiums are invoiced correctly and processed in a timely manner. • Serve as a primary point of contact for HPSM’s HealthWorx and Healthy Families programs. • Participate in Healthy Families and HealthWorx outreach and enrollment events. Requirements: Three years experience in healthcare customer service preferred. Experience with Healthy Families and/or commercial insurance preferred. Experience with open enrollment, benefits education and/or benefits administration preferred. Excellent oral and written communication skills when working with various audiences and individuals of diverse backgrounds, strong active listening and customer service skills, excellent problem research and analytical skills, and strong organization skills required. PC skills and experience with the range of Microsoft Office products (Word, Excel, PowerPoint, Access, Outlook) preferred. Fluency in Spanish and English required. Excellent benefits package offered, including HPSM paid premiums for medical, dental, vision, life, AD&D, STD, and LTD insurance; 457 Plan in lieu of social security (7.5% of salary/HPSM paid); retirement plan (10% of salary for compensation/HPSM paid); holiday and vacation pay; tuition reimbursement plan; and more. To apply, submit a resume and cover letter with salary expectation to the Human Resources Department, Health Plan of San Mateo, 701 Gateway Blvd., Suite 400, South San Francisco, CA 94080. Email: careers@hpsm.org Phone: (650) 616-2139 Fax: (650) 616-8039 File by: Continuous until filled. EOE]]>

<![CDATA[Data Entry/Order Processing Entry Level – Seasonal/Full Time/Part Time Santa Clara CA We are currently hiring within the Operations team and have seasonal, full time and part time positions available. The seasonal positions are up to 40 hours, plus over time for our busy periods. The full time positions are temporary moving to permanent and are paid hourly. The part time positions are flexible shifts and ideal for a student or someone looking for a second income, paid hourly. We operate 7 days per week 24 hours per day which means there is a good chance that we will have a shift that suits your schedule. The openings are entry level where full training is given. All positions require flexibility, attention to detail, and an ability to learn quickly. Data entry experience is desired but not a requirement. Requirements: • Available for shift work, this is a 24/7 operation. • High school diploma or equivalent – Minimum • Must be computer literate • Must type at least 45 wpm Personal Characteristics: • Hands-on and purposeful; comfortable working in an entrepreneurial, start-up environment. • Resourceful and confident under pressure. • High energy, positive personality. • Team player with good interpersonal skills. • Well-organized; ability to prioritize and multi-task effectively in a very dynamic, ever-changing environment. The Opportunity: YesVideo is a fast growing, privately owned company based in Santa Clara, CA. We currently provide videotape, movie film, slides and prints transfer to DVD transfer for the consumer market, professional resellers and the legal market. In consumer alone our services are offered through more than 50, 000 retail stores nationwide such as Costco, Walgreens, Rite Aid and Ritz Wolf. Please email a current resume, along with an introductory letter to: jobs@yesvideo.com It is important that you reference Job ID # 170 in the subject line of your email. We look forward to hearing from you! ]]>

<![CDATA[Prometheus, founded in 1965 with headquarters in San Mateo, CA is a privately held real estate firm specializing in the acquisition, development, and management of high quality residential and commercial properties. Prometheus owns and/or manages over 16,000 units throughout the West Coast including California, Oregon, and Washington. Prometheus is the largest private owner of multi-family properties in the San Francisco Bay Area. Prometheus offers competitive wages and excellent benefits. Prometheus is an Equal Opportunity Employer. This position is available at our Park Village and Palo Alto Park Apartments, a 260 combined unit community located in Palo Alto. **This is an entry level position at an upscale property. Professional attire is required. This position requires working weekends. Description Under the supervision of the Assistant Manager/Property Manager, the Leasing Specialist is responsible for generating traffic, securing appointments and maximizing rentals, assisting in the total leasing efforts and integrated marketing programs of the property, participating in the presentation and monitoring of market ready product, and performing all administrative duties related to the on-site sales/marketing functions. The Leasing Specialist is additionally responsible for providing quality customer service relations, in particular as it might relate to service requests, and assisting in providing a quality living environment for the residents. The Leasing Specialist is responsible for attaining and updating on a regular basis, a comprehensive knowledge of the competition and market. Responsibilities • Maintain occupancy goals as defined by the operating budget and management plan, by successfully leasing apartments, qualifying potential residents, verifying applications, performing credit investigations, and creating all associated documentation accompanying the rental agreements in a timely and accurate fashion, for the Property Manager’s approval. • Collect and accurately record the receipt of funds on a daily basis. • Maintain a minimum of 33% closing ratio on qualified, walk-in traffic. • Maintain a minimum of 50% phone to traffic ratio on qualified sales calls. • Perform 80% or better on phone and property shopping reports. • Acquaint the new residents with leasing documentation, the property rules, the policies, which affect the residents, apartment functions and emergency procedures, to ensure resident satisfaction on move-in. • Walk the property daily and note any deficiencies in market ready product, checking the tour route, to ensure complete compliance with company policies regarding presentation of the product. Notify designated person for action and follow-up remedies. • Assist in preparing the rental office for opening to general public. • Responsible for taking a proactive role in the preparation and maintenance of a current resident profile, along with supporting the marketing functions of the property through recording accurate data on prospects and new residents. • Accurately record all traffic information daily. • Possess knowledge of policies and procedures of the company, particularly as they relate to Fair Housing, discrimination and occupancy standards. • Maintain an in-depth knowledge of the rental agreement, and be cognizant of any legal issues with which they may be tasked (i.e., three day notices). • Present a professional, efficient approach to remedy any customer complaints, and handle service requests with appropriate documentation and follow-up on a daily basis, to ensure client satisfaction. • Track and record all traffic and rental results for monitoring by the Property Manager and the company. • Respond to all telephone traffic promptly. Follow up with prospective renters using Prometheus developed sales procedures. • Responsible for knowing all current rental policies, including any concession program available and particularly for site-specific rental programs (corporate housing, subsidized housing, BMR qualifications, Section 8 information, etc.). • Promote resident and business referral programs within company guidelines. • Collaborate with other on-site personnel in preparations and attendance at Property resident functions. • Identify and shop all competition once per quarter, and use information to update marketing binder. Requirements • High school diploma or GED with one year related experience and/or training. • Ability to function effectively in a sales/marketing and customer service environment. • Ability to read and write short correspondence and memos. Ability to compute rate, discounts, interest and commissions. • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. • Ability to apply common sense understanding to carry out detailed written or oral instructions. • Ability to deal with problems involving few concrete variables in standardized situations. • Basic computer skills and ability to type 40+ WPM. • Ability to communicate (speak, read and write) in English in order to maintain safety in the workplace and serve internal and external customers. Physical Demands • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job the employee is regularly required to use hands to finger, handle or feel; reach with hands and arms; and talk or hear. • The employee is frequently required to stand, walk, and sit. • The employee is occasionally required to climb or balance. • Specific vision abilities required by this job include close and distance vision. Work Environment • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. • The noise level in the work environment is usually moderate. While we would like to individually respond to everyone who expresses interest and submits their qualifications, the volume of responses allows us to contact only those who are the best fit for the position as outlined. Thank you for your interest in our company. For more information, please visit www.prometheusreg.com. ]]>

<![CDATA[Family owned and operated, BMW of San Francisco is seeking to fill one part-time Sales Concierge. Schedule is Tuesday and Wednesday 10am - 7pm (willing to be a little flexible on start time, but needed until 7pm). Will include some weekends. If you are looking for a great opportunity to launch your career in sales,we have the perfect position for you! A Sales Concierge/Delivery Specialist will provide frontline support to our customers by greeting, welcoming and directing them while delivering an excellent customer service experience. Will also be responsible for delivering cars sold to our clients. Looking for professional and enthusiastic individuals with great phone presence and confidence in dealing with customers. This candidate must be PC literate, and possess excellent telephone etiquette, interpersonal skills, verbal and written communication skills, and organizational skills. Must be confident, outgoing, reliable, and truly enjoy working with people. We offer opportunities for career growth and advancement! Ideal candidates will have: -Clean DMV record and drive manual transmission -Retail, Sales, and/or Front Desk experience -Outstanding verbal and written communication skills -Professional appearance and great work ethic is a must -Excellent customer service skills -Ability to multi-task, prioritize, and organize work -Computer proficient -Must be able to work weekends. Contact Information: If you feel qualified to take on this challenge please respond by emailing your resume in WORD format. Please apply only if you can work the required schedule. *BMW of San Francisco is a drug and alcohol free work environment. ]]>

<![CDATA[TheRoseDress.Com is a fast-growing e-commerce company selling special occasion dresses (prom dresses, bridesmaid dresses...), and we have 2-3 openings for customer service / office assistant position to join our 5 member team in a pleasant work environment. If you are interested in e-commerce and fashion and have serious/dedicated/mature work attitude, send us your resume. Take a look at our website and see what we do, and tell us why you want to work at TheRoseDress.com Requirements are: 1) Must be familiar with using computer/Internet, and good typing skill. 2) Good communication skill / Able to provide friendly customer service via phone and live-chat. 3) Reliable, detail-oriented, and fast learner. 4) Basic skills with Photoshop/Image edit software a plus.]]>

<![CDATA[National School Photography Company with 70+ years of photography excellence is seeking Photography Assistant/Cashiers with customer service experience for our Senior Photography Division. The open positions are Seasonal Full Time from late June through early December with the possibility of transitioning into our other areas of photography and operations after the season is over. Our teams travel to schools around the greater Bay Area including our 4 studios and both photographers and cashiers enjoy working in a high-energy, fast-paced creatively demanding environment. Prospective applicants must have reliable transportation, the California minimum required vehicle/liability insurance and the ability to pass a DOJ Fingerprint and Background Check. The ideal candidate will also have: Enthusiastic Personality And most importantly… A passion for photography, people and learning! Paid training, mileage & drive time, benefits and Employee Stock Ownership. If you are interested, please respond to this ad by going to the link below and attaching your resume with a letter of intent stating why you feel you would be an ideal candidate for this position. Interviews will be scheduled weekly, please make sure to include a contact phone number in your email along with the best time you can be reached during the day. <a href="http://www.orderschoolportraits.com/PrestigePortraitsSeniorHiring.html" rel="nofollow">http://www.orderschoolportraits.com/PrestigePortraitsSeniorHiring.html</a> ]]>

<![CDATA[Tulcoay and Co, Inc. is a premier specialty food manufacture in Napa Valley. We cater to customers around the country. We are a growing business in need of a solid customer service lead that loves customer interaction, has good administration skills and a posivtive can-do attitude. If you love a fun, positive work environiment, have good solid computer (data entry)skills, like being involved in lots of projects and are looking for a place where you can grow...send us your resume. The Customer Service Specialist is responsible for the accurate and efficient input of all wholesale orders via data entry as well as effectively communicating directly with our customers to ensure their orer is shipped in a timely manner and relaying any information about new product sizing, pricing, or inventory concerns. In addition, they are responsible for supporting the operations of the wholesale sales department; assisting with the coordination of in-store events, customer mailing & sample requests. The Customer Service Lead Specialist is our main voice to the consumer and acts as the liaison for the company. They are responsible for providing the highest level of superior customer service. This is an immediate opening. ]]>

<![CDATA[***RADICAL TAN-PT CUST SERV FRONT DESK REP*** (SOMA/South Beach) Radical Tan - Tanning Salon Is hiring for part time position as a tanning consultant. Aprox. 20 hrs per week. Available to work on Weekends Responsabilities include, but are not limited to: - Greeting clients - Answering phone calls - Sales of tanning products & services - Cleaning tanning rooms & equipment - Light janitorial - Cash responsability - Stocking product - Booking appointments Position requires the ability to multi-task, organize, communicate effectively and graciously and be confident and calm in the busiest of times. Requirements: - Must be at least 18 years old - Must be dependable & trustworthy - Great positive attitude, energy & enthusiasm - Able to work independently with minimum supervision - Detailed oriented & organized - Persistent to reach goals - Open to providing feedback and solutions - Punctual ]]>

<![CDATA[Do you like numbers? Do you like People? If so, we have the job for you! We are a national Insurance Brokerage specializing in travel related insurance solutions for individuals, groups and organizations. We’ve been in business over 30 years and are currently seeking a professional individual to serve as a Director of Sales and Client Relations. We are looking for an individual with sales experience, preferable in the health insurance field. This position requires a self-motivated individual. The candidate must have proven prospecting and sales skills. The position requires broad product knowledge and ongoing dedication to learning all products offered. In addition, this position will require excellent communication skills for acquiring, developing and maintaining solid relationships with prospects, clients, partners and industry experts. We offer a full range of benefits including medical, dental, disability and life coverage’s, 401(k), bonuses, paid time off and more. If you would like to be a part of a great team, please email your resume to: hrjobs@travelinsure.com. Minimum requirements: • Excellent verbal and written communication skills • Ability to communicate with a variety of people and positions of all levels • Strong attention to detail. • Excellent management skills • Five years sales and client relations experience • Ability to accomplish the described duties through use of appropriate computer and general office equipment. • Familiar with accounting principals. ]]>

<![CDATA[Manhattan GMAT, one of the nation’s leading test-preparation companies, is seeking a Center Director for its Silicon Valley office and classroom center. This individual is responsible for managing and maintaining the Silicon Valley center by making sure classes and operations run smoothly and successfully. The individual should possess very strong organizational skills, excellent oral and written communication skills, and have significant customer service experience. Knowledge of the GMAT exam is a plus but not required. The compensation is $16/hour for 10 hours of work per week. Work hours vary but take place primarily during 1 or 2 weeknights from 5:30 to 10 PM, with some weekend hours as well. A flexible schedule is required. QUALIFICATIONS: Applicants must meet the following requirements in order to be considered for the position: • Strong organizational skills • Excellent written and oral communication skills • Customer Service Experience • Flexible Schedule, available during weeknights and on weekends SALARY: $16/hour APPLICATION PROCESS: Submit your cover letter and resume to our website at <a href="http://www.manhattangmat.com/resume_post.cfm" rel="nofollow">http://www.manhattangmat.com/resume_post.cfm</a> (1) Cover letter detailing how you meet the above job qualifications (2) Resume Only applications that include a cover letter will be reviewed. If your initial application is successful, the hiring process continues with 2 more rounds: (1) a phone interview and (2) an in-person interview. ]]>

<![CDATA[We are an internet based music technology company. We run several online stores that cater to musicians (mostly keyboard players and users of digital audio workstations). We are looking for an upbeat individual who is professional in their job duties, yet still retains some personality. The perfect applicant would be friendly, have some shipping and office experience, be available M-F 10am-5pm (30+ hour work week). Applicant must be able to provide proof of typing abilities. Applicant must be able to: - Transcribe addresses and numbers with no errors. - Learn product codes accurately. - Type 35+ wpm with no errors. - Be internet savvy (have you shopped online before ?). - Knowledge of UPS Worldship & USPS Click-n-Ship (Excel knowledge is helpful) - Must be able to communicate well on the phone and answer multi-line phone systems. - Interest in music production is a plus, but not required. Job Duties Include: - Answering phones, taking phone orders and fielding questions - Making 100% accurate shipping tags in both UPS and USPS online stores. - Pulling orders accurately and packing boxes - Help with inventory (accurate counting of the most importance) - Light office housekeeping (taking out recycling, cardboard, etc...) - Burning files to CD's, transferring files onto flash drives, emailing zip files, etc... This job has BIG potential for growth within the company. Please email in your resume. ]]>

<![CDATA[The Pickwick Hotel San Francisco is looking for a Front Office Manager to efficiently manage the front desk operation. This key position will be responsible for supervising, training, staffing, and directing the operational activities of the Front Office (Guest Service Agents, Bell Staff, and Night Audit). Must take responsibility for increasing the level of guest satisfaction through associate development. Should be comfortable coaching, counseling, interviewing and training. Also involves cash handling, opening and closing procedures. Must also have great customer service skills; remaining calm and alert when resolving issues for associates and/or guests. Front Office Manager will serve as Manager on Duty in the absence of the General Manager. Must be able to work weekends and 3-11 shift. At least 3 Years Front Office Manager experience required. Please e-mail your resume to fadriano@thepickwickhotel.com. No Phone Calls Please. ]]>

<![CDATA[Exciting opportunity available in the credit and collection industry. From entry level to supervisor positions. We are seeking assertive individuals with excellent communication skills to collect past due accounts, processing payments over phone,. Will train, website www.professionalrecovery.com Offer salary, bonuses, plus benefits. Bi-Lingual is a plus. ]]>

<![CDATA[NWP is a family-owned and operated company looking for exceptional people. Our Shell Gas Station in Livermore is now hiring!!! Located at: 1051 Airway Blvd. right off the 580, exit Airway Blvd. We are looking for someone who is friendly, a team player and who enjoys interacting with people! Flexible hours -and willing to work with your schedule. Afternoon shifts available: 2-10:00pm Job Duties include: working the register, cleaning, checking in vendors, customer service, more customer service and having fun! If you are interested, please stop by to fill out an application and talk with Frankie (Station Manager). You can also e-mail your resume to our HR department at sherril@newwestpetroleum.com, fax one in to (916)442-6311 or call with further questions (800)845-2520 ext. 132. NWP is an EOE. Drug test and background check required. ]]>

<![CDATA[Eli Thomas for Men is now hiring self-motivated, cheerful and highly reliable persons to fill the position of Cashier-Receptionist. Duties involve answering phone, cashiering, come computer skills, customer assistance and assorted clerical duties. We are now hiring a part-time position. Eli Thomas for Men is open 7 days a week, including weekday evenings and weekends, so candidates must have flexible work schedule. This position is especially suited for students (over 17 years old) as the hours are very flexible. Eli Thomas for Men is located in Santana Row, San Jose, CA 95128 across from the Winchester Mystery House. Please apply in person]]>

<![CDATA[Client Services Guru “Account Management/Implementation/Services Delivery” UGC: Discover the Value Within User Generated Content (UGC) is exploding, and not just within social networks. Just look at the growth of UGC in virtually all content-rich sites: from product reviews to job postings, from user-designed merchandise to photo-hosting sites. Keibi was founded to enable this revolution by providing solutions that allow our customers to leverage the value of UGC while protecting brands and consumers. We provide an enterprise-class, hosted solution (SAAS) for customer service teams that streamlines all phases of the moderation process for user generated content while providing valuable insight into consumer preferences. By providing increased visibility, our customers can discover exceptional users and content, moderate abusers, and offer brand advertisers a superior experience. We are looking for a seasoned Client Services professional, who brings a proven track record of managing, supporting, and growing existing accounts. You will be responsible for both managing successful implementations and driving ongoing customer satisfaction that ensure customer renewals. You must be adept at developing productive relationships with key stakeholders in our accounts, from executive management to front line managers or other key stakeholders, and leveraging those relationships to drive our continued success. You must also be highly goal oriented, and demonstrate a track record of working with customers to define and document relationship objectives and manage those objectives over time. As a rapidly growing start up company, this role will be hands-on long term. The candidate selected must have a successful track record managing implementations and customer relationships on an ongoing basis in a start-up environment. Responsibilities: Ensure our customers are passionate advocates of our solutions and company, as evidenced by their willingness to recommend Keibi to their peers and continually renew and grow their relationship with us. • Manage customer implementation of Keibi solutions, including working with the customer to develop success metrics for the implementation and ongoing relationship. • Closely monitor adoption rates of assigned accounts; provide keen insight into exactly how customers are using our service, the pros and cons, anything we can do to improve their ROI on the service. • Create and manage account plans for customers that outline their critical success factors, metrics for success, potential issues and provide recommendations. • Proactively identify and prioritize accounts to focus efforts based on perceived risk, potential growth, strategic value, and renewal timeframe. • Develop a complete understanding of Keibi’s solutions and the means in which they map to our customer needs; work with product management to successfully manage customer specific product roadmaps. • Gather and create best practices for implementing and using Keibi solutions to be disseminated to customers through content, conversations and presentations. • Work collaboratively with Account Executives who are responsible for driving revenue opportunities across a diverse account base through uncovering new business opportunities within the installed base. Required Skills/Experience: • Extensive account management experience • Implementation experience • Strong project management skills • Relevant industry experience in High Tech/Enterprise Software • Excellent presentation, written and verbal communication skills • Experience working with senior executive level personnel • Proven time management skills with the ability to prioritize tasks • Work well under pressure and as part of a team Other Desirable Skills & Experiences: • Experience in the Media Vertical and/or with online Publishers • Strategic planning and execution experience • Proven consultative sales solution skills, including the ability to articulate a clear, concise return on investment value statement We are located in San Francisco’s Financial District one block from Bart. We have several prominent online communities and consumer product companies as early customers for the first version of our product. Our company is backed by Catamount Ventures and Hunt Ventures. Compensation includes very competitive comp plan with tremendous upside earnings potential, early stage equity and great benefits. Modern office space & nice people! SUBMIT RESUMES: www.keibitech.com through this link <a href="http://tbe.taleo.net/NA1/ats/careers/requisition.jsp?org=KEIBIINC&cws=1&rid=19" rel="nofollow">http://tbe.taleo.net/NA1/ats/careers/requisition.jsp?org=KEIBIINC&cws=1&rid=19</a> EOE/AA M/F/D/V Employer No Recruiting Agencies Keibi Job Requisition # 0508-018 ]]>

<![CDATA[Client Services Representative – FULL-TIME, TEMPORARY Employment Period: May 15 – Aug. 1, 2008 • Are you bored with your job? • Do you want to have fun at work? • Do you like to help people? • Would you like to contribute to the lives of children? • We have the perfect job for YOU!! iD Tech Camps, located in Campbell, CA, is looking for a dynamic, personable individual to join our Client Services Team. As an integral member of the team you will be the main point of contact for our clients. We value our clients and strive to provide them with premier service. We do more than just process registrations, we develop relationships. iD Tech Camps operates summer Technology Camps nationwide where students, ages 7-17, focus on Digital Video & Movie Production, Programming, Robotics, Web Design & Graphic Arts, Video Game Creation and more in a university setting. iD Tech Camps are located at prestigious universities nationwide. The qualified candidate will be able to: •Answer incoming client service calls pertaining to our summer camp course descriptions, course availability, and camp locations •Process client registrations via phone •Respond to email queries and voice mail messages from clients •Accurately enter data into company database and maintain client accounts The successful candidate will possess the following: •Ability to learn quickly with a “Can-Do!” attitude while juggling many tasks •Good decision-making and problem-solving skills •Professional, service-oriented phone skills •Ability to remain calm and courteous in all situations •Superior attention to detail •Positive, outgoing personality •Ability to think outside the box, and to hit the ground running •Talent to establish and maintain multiple priorities •Ability to take direction, then work unsupervised under set deadlines •Ability to work independently and cooperatively with others •Be responsible, reliable and trustworthy •Prior experience with client services and/or inside sales a definite plus The minimum requirements for this exciting opportunity: •1 year Customer Service, Help Desk or Inside Sales experience preferred •Proficiency with MS Office, specifically Excel and Word (Intermediate level or higher) •Outstanding written and oral communications skills •Experience with databases and their basic functions •37-wpm typing speed, error free Perks! •Starbucks Coffee •Gym Membership •Flexible Hours •Fun Crowd, Good Music! If you are the person we need to join our Client Services Team, are looking for a possible long-term prospect with a family-oriented company with a “start-up mentality”, are flexible to work weekends or alternate schedules, and want a casual, engaging environment, please contact us. Please forward a cover sheet and resume to the HR Department: jobs@internaldrive.com.]]>

<![CDATA[Vice President of Client Services “Account Management/Implementation/Services Delivery” UGC: Discover the Value Within User Generated Content (UGC) is exploding, and not just within social networks. Just look at the growth of UGC in virtually all content-rich sites: from product reviews to job postings, from user-designed merchandise to photo-hosting sites. Keibi was founded to enable this revolution by providing solutions that allow our customers to leverage the value of UGC while protecting brands and consumers. We provide an enterprise-class, hosted solution (SAAS) for customer service teams that streamlines all phases of the moderation process for user generated content while providing valuable insight into consumer preferences. By providing increased visibility, our customers can discover exceptional users and content, moderate abusers, and offer brand advertisers a superior experience. We are looking for a seasoned Client Services professional, who brings a proven track record of managing, supporting, and growing existing accounts. You will be responsible for both managing successful implementations and driving ongoing customer satisfaction that ensure customer renewals. You must be adept at developing productive relationships with key stakeholders in our accounts, from executive management to front line managers or other key stakeholders, and leveraging those relationships to drive our continued success. You must also be highly goal oriented, and demonstrate a track record of working with customers to define and document relationship objectives and manage those objectives over time. As a rapidly growing start up company, this role will be hands-on long term. The candidate selected must have a successful track record managing implementations and customer relationships on an ongoing basis in a start-up environment. Responsibilities: Ensure our customers are passionate advocates of our solutions and company, as evidenced by their willingness to recommend Keibi to their peers and continually renew and grow their relationship with us. • Manage customer implementation of Keibi solutions, including working with the customer to develop success metrics for the implementation and ongoing relationship. • Closely monitor adoption rates of assigned accounts; provide keen insight into exactly how customers are using our service, the pros and cons, anything we can do to improve their ROI on the service. • Create and manage account plans for customers that outline their critical success factors, metrics for success, potential issues and provide recommendations. • Proactively identify and prioritize accounts to focus efforts based on perceived risk, potential growth, strategic value, and renewal timeframe. • Develop a complete understanding of Keibi’s solutions and the means in which they map to our customer needs; work with product management to successfully manage customer specific product roadmaps. • Gather and create best practices for implementing and using Keibi solutions to be disseminated to customers through content, conversations and presentations. • Work collaboratively with Account Executives who are responsible for driving revenue opportunities across a diverse account base through uncovering new business opportunities within the installed base. Required Skills/Experience: • Extensive account management experience • Implementation experience • Strong project management skills • Relevant industry experience in High Tech/Enterprise Software • Excellent presentation, written and verbal communication skills • Experience working with senior executive level personnel • Proven time management skills with the ability to prioritize tasks • Work well under pressure and as part of a team Other Desirable Skills & Experiences: • Experience in the Media Vertical and/or with online Publishers • Strategic planning and execution experience • Proven consultative sales solution skills, including the ability to articulate a clear, concise return on investment value statement We are located in San Francisco’s Financial District one block from Bart. We have several prominent online communities and consumer product companies as early customers for the first version of our product. Our company is backed by Catamount Ventures and Hunt Ventures. Compensation includes very competitive comp plan with tremendous upside earnings potential, early stage equity and great benefits. Modern office space & nice people! SUBMIT RESUMES: www.keibitech.com through this link <a href="http://tbe.taleo.net/NA1/ats/careers/requisition.jsp?org=KEIBIINC&cws=1&rid=20" rel="nofollow">http://tbe.taleo.net/NA1/ats/careers/requisition.jsp?org=KEIBIINC&cws=1&rid=20</a> EOE/AA M/F/D/V Employer No Recruiting Agencies Keibi Job Requisition # 0508-019 ]]>

<![CDATA[Frontier Ford is seeking a full time Service Advisor. This is a rare opportunity for the right individual. Friendly, customer oriented person a must. We offer very competitive pay. Benefits include medical, dental, vision insurance and 401K. Please note Frontier Ford is a drug free work place. Please apply online at www.frontierford.com. No phone calls please.]]>

<![CDATA[ *****Come and join a GREAT TEAM!***** Our well known athletic club boasts state-of-the-art equipment, atmosphere, and accomplished fitness professionals to provide a welcoming and un-intimidating atmosphere for our members. We do not push sales to our members, instead we provide exceptional customer service. Requirements: Must be certified by club recognized, top-level training certification by ACE, NASM, NSCA or ACSM or be willing to get certified within 2 months of employment. An exceptional employee will have exceptional opportunities for continued education. Our trainers work as employees of the health club with an hourly floor pay and an EXTREMELY GENEROUS personal training percentage. Currently we are looking for candidates who can work evenings and CLOSE the fitness floor on the weekends. P/T and F/T positions available. This is an ideal opportunity to build clientele and work in a place that you love coming to! Candidates must have multi-tasking abilities, excellent customer service skills and an extensive foundation in exercise science and fitness. Free Membership incl. to those that work 20hrs. a week or more. Please apply to: CLUBSPORT OF SAN RAMON Attn: Shari Downum/ANDREA SCOTT 350 Bollinger Canyon Lane San Ramon, CA 94582 Fax: (925)735-7916 E-mail: sdownum@clubsportsr.com Visit our website at www.clubsportsr.com **In compliance with the immigration Reform Control Act, successful applicants will be required to provide documentation showing LAWFUL authorization to work in the United States. Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests. Reposting this message elsewhere is NOT OK. ]]>

<![CDATA[Small Hotels. Big Personalities Established in 1982 as San Francisco's first boutique hotel company, Personality Hotels is now the largest privately-owned boutique hotel operator in The City. From a quaint European-style suite to a zenful night's sleep amid sounds of a tropical rain forest, Personality Hotels can oblige. Celebrating the unique personality in all of us, Personality Hotels consists of an eclectic collection of seven San Francisco boutique properties including the SEXY Hotel Diva, VIVID Hotel Metropolis, AUTHENTIC Hotel Union Square, GRAND Kensington Park Hotel, LEGENDARY York Hotel, DISTINCTIVE Maxwell Hotel and TIMELESS Steinhart Hotel. Located in the center of the action, all Personality Hotels are within walking distance of Union Square shopping, theatres and restaurants. Personality Hotels, a popular and well established boutique hotel group in Union Square seeks a dynamic Front Desk agent to provide legendary Guest Services. Major responsibilities include: - Welcome guests cordially upon check-in - Handle all arrivals, registration, credit approval, room assignments, verification of number of nights and rate. - Register and check-out guests, post hotel charges. Run all necessary desk reports. Audit computer at the end of shift. - Maintain accurate balance of cash throughout the day, count cash turnover to insure proper amount is turned over from previous shift, bank must be counted at the beginning and the end of each shift. - Accept same day or future reservations when Reservations Department is closed. - Maintain a good line of communication from shift to shift. - Provide a high level of customer service at all times. - Receive complaints/comments attentively and with understanding. - Answer all inquiries politely and enthusiastically - Follow up on all due-outs and report to supervisor/manager - read the front desk log and memorandums - record all pertinent information needed on another shift - Must be courteous and attentive at all times: - receive complaints/comments attentively and with understanding - answer all inquiries politely and enthusiastically - work with group escorts/agents in a professional manner - Complete all other tasks as assigned by management - Actively involved in maintaining a safe work environment Education, Experience, Training or Skills required: - High School graduate. - Some computer knowledge. - Excellent communication skills. - A minimum of 1 year experience preferred but not required - Customer service and prioritizing skills. - Some knowledge of the city of San Francisco helpful Apply in Person: Personality Hotels, Home Office, 440 Geary Street, San Francisco, 94102 Fax your resume to: 415-351-4155 or email your resume to: jobs@personalityhotels.com ]]>

<![CDATA[Universal Sweeping Services, Inc., is looking for a Full-time individual to handle day to day customer service in a high volume fast paced environment. The applicant should have experience in CRM Management and Microsoft Excel. Other duties will include but are not limited to: PO tracking, maintenance of service records and execute follow up. Will be responsible for Customer Relations – building a “good standing” relationship with our customers as well as sales support. Must have a strong work ethic and be very reliable. The pay range is depending on experience. ]]>

<![CDATA[ Need 30-40 Openings Local Bay Area Company is currently expanding and we are looking for highly motivated and disciplined individuals for positions in our Customer Service Department. This position is entry level. ( Will train) for those who are looking for advancment and growth. <h1/h1>NO EXPERIENCE NECCESSARY<h3/h3> <h6/h6>.WEELKLY PAY<h3/h3> <h6/h6>.FULL TIME<h3/h3> <h6/h6>.SALARY $2,400/MONTH<h3/h3> <h6/h6>.GREAT WORK ATMOSPHERE<h3/h3> Call Today Monday. Interview Today (408) 942-8066 ]]>

<![CDATA[Catto's Graphics has been specializing in high quality custom screen printing since 1999. We also have an in-house sign shop and provide a wide range of marketing and promotional products to our customers. We are looking for an enthusiastic person to help out in our office. Primary responsibilities include: - taking orders / quoting jobs / helping customers - answering phone calls / emails - data entry / order processing - handling paperwork/filing - helping out wherever needed Knowledge of the promotional products, advertising specialties or garment industry is a big plus. Qualifications: - friendly, intelligent, and courteous - proficient computer user - organized - reliable This position is full time, Mon-Fri 8:30-5:00. Catto's Graphics is relaxed and fun place to work. Email us your resume. No phone calls! Thanks.]]>

<![CDATA[ Need 30-40 Positions Open for Customer Service Reps Local Bay Area Company is currently expanding and we are looking for highly motivated and disciplined individuals for positions in our Customer Service Department. This position is entry level. ( Will train) for those who are looking for advancment and growth. <h1/h1>NO EXPERIENCE NECCESSARY<h3/h3> <h6/h6>.WEELKLY PAY<h3/h3> <h6/h6>.FULL TIME<h3/h3> <h6/h6>.SALARY $2,400/MONTH<h3/h3> <h6/h6>.GREAT WORK ATMOSPHERE<h3/h3> Call Today Start Monday. Interview Today (510) 440-1337 ]]>

<![CDATA[Zvents, privately held and based in San Mateo, is a search technology company focused on providing the answer to 'what to do'! Our business is growing at a phenomenal rate and we are rapidly scaling our products and infrastructure to meet demand. We are looking for a talented Customer Service Professional to help make sure we have a great customer experience. You will play an instrumental role in the success of our business and become a key member of the team. This is not a job for the faint hearted or the 9 to 5'er! The Customer Service Lead will come in the organization as the first customer service rep but will be responsible for building out the whole process, INCLUDING choosing a software solution to manage and report on the inquires. We are looking for someone who has built a customer service team from the ground up and implemented all the tools to manage it. Once you have the process built, you will be responsible for scaling out the customer service to meet the demands of the business. Why do we need this person? We are crazy busy! Seriously, we are about to launch a new product that allows users to upgrade their listing for a monthly fee which is very similar to what the Yellow Pages is making $16 Billion dollars doing. This person will be handling inbound requests from our customers and potential customers. You will be based out of our San Mateo office. Since we work all across the US, we need an early riser to handle East coast inquires. Here is a bit more about the position. Responsibilities Include: • Handle all customer inquires via phone and email and log the inquires into a CRM • Review and implement a software solution to manage all customer service activity. • Identify trends and develop plans to ensure customer satisfaction and adherence to customer support standards. • Create, monitor, track and enforce Customer Service procedures and goals. • Create and publish FAQs to help improve the customer experience. • Direct and monitor activities of staff members and team including, but not limited to: recruiting, coaching, training, and performance management to foster an effective and positive working environment. • Plan, direct and coordinate the execution of internal initiatives as well as marketing driven initiatives. • Communicates with all employee levels on business objectives and business results. • Maintain and create accurate standard documents, training materials, policies and procedures. Minimum Qualifications:: • Minimum of 5-7 years Operations experience within a support center environment. • Excellent leadership skills, strong interpersonal skills and a significant degree of professional maturity and presence to interact effectively with Senior Management Team. • Strong project management skills including strong detail orientation and follow through skills. • Outstanding communication skills; both written and verbal. • Excellent analytical skills to assess the satisfaction levels and needs of customers. Zvents offers a strong compensation package, including salary, benefits, and equity. NOTE: Did you read this far? Good. When applying for this position, please include in your cover letter the following items: 1. Did you manage a customer service team before? If so, how big was the team? 2. What software did you use to manage it? What role did you pay in the implementation of the software? 3. What makes you perfect for this role? ]]>

<![CDATA[ The Los Gatos Athletic Club has merged with Tempus Clinic, creating the premier health club facility in the Bay Area! LGAC is currently seeking front desk representatives with a passion for health and fitness. The front desk staff is the heart of our operations and the position offers great growth potential within our company. We are looking for outgoing, self-motivated leaders with good communication skills. Some customer service experience is recommended. As a bonus, you will receive a free gym membership as long as you are employed with LGAC. Responsibilities: · Interact positively with club members · Maintain club image · Give tours and sign up new members · Operate Quickbooks POS and XPIRON (will train) · Answer phones, take messages, some filing · Assist with monthly billing and club operations Requirements: · Available to work 1 weekend shift, at least 2 shifts during the week, and some opening shifts. · Must have HS diploma or equivalent or be currently enrolled in school. · Must be able to lift 40 lbs. Hours: Flexible hours, will work around school/work schedules, minimum 14 hrs/wk. If you feel you are the right candidate for this job, please email your resume and a cover letter. Compensation: hourly + commission. Please, no phone calls about this job. Principals only. Recruiters, please don’t contact this job poster. Please do not contact this job poster about other services, products, or commercial interests ]]>

<![CDATA[<table style="border: 1px solid #cccccc;" width="768" align="center" cellpadding="8" cellspacing="0" bgcolor="#FFFFFF"> <tr> <td height="20" bgcolor="#ffffff"><img src="http://www.medexpert.com/CraigslistAdds_images/medexpert_expectmore_logo.png"> MedExpert is the world's leading source of current, unbiased, accurate, and customized medical information that allows individuals to make the most appropriate medical decisions for themselves and their families. The MedExpert team is currently looking for exceptional people to join us. Position: Medical Information Coordinator Company: MedExpert International, Inc. Location: Redwood City, CA Contact: <a href="https://medexpert.ats.talentxpress.com/cgi-bin/a/highlightjob.cgi?jobid=51 " target="_blank" rel="nofollow">Apply online</a> Start Date: Immediate Open to: Part Time or Full Time Employee Summary: Reporting to the Communication Center Supervisor, the Medical Information Coordinator will be responsible for the daily intake of member calls and managing medical case episodes. The job involves a combination of customer service capabilities and personal skills in communication, computers, and problem-solving ability. Applicant must be able to capture details with a pleasant telephone manner in an extremely fast-paced environment. Essential Functions: <ul> <li> Use MedExpert computer applications daily </li> <li>Initiate and assist with the resolution of member questions </li> <li> Consult closely with Medical Directors to develop and follow case strategy according to current research and utilizing MedExpert medical informatics tools </li> <li> Provide program services, primarily by phone, according to MedExpert policies and procedures </li> <li> Engage in patient interaction and case management, which includes organizing and transferring medical reports, referring to appropriate plan benefit resources, and handling other processes to empower the patient </li> <li> Solve problems and educate members on insurance and benefit questions, eligibility status, insurance coverage, and other client requirements </li> <li> Conduct member assessments through patient satisfaction tools and outcome measures generated by the system </li> </ul> Required Skills: <ul> <li> Must be bilingual; Spanish preferred </li> <li> Two to three years combined experience in a medical and/or call center environment </li> <li> Must be organized and detail oriented </li> <li> Ability to perform multiple tasks effectively </li> <li> Ability to work independently and adapt to a team approach as necessary </li> <li> Must be skilled in the use of MS Word, Excel, Internet and Intranets </li> <li> Excellent oral and written communication skills </li> <li> Advanced technical or Associate Degree or higher preferred </li> </ul> Other Details <ul> <li>No Calls</li> <li> MedExpert cannot sponsor H1-Visa holders or transfers at this time </li> <li> Please refer this job posting to any qualified candidates you are in contact with </li> <li> No recruiters please </li> </ul> Compensation: DOE.</td> </tr> </table> ]]>

<![CDATA[****Qualified Job Applicants, please follow the instructions regarding how to submit your "Personality Test Results" to us.**** (Your resume will NOT be considered "without" your personality test result.) Fast Money, LLC is a retail financial service organization. Our business services provide check cashing, cash advances, wire transfers, and other consumer oriented services. Full time/Part time Customer Service Rep (CSR II/Management Trainee) positions available in our mission district location. The positions seek self-motivated, highly responsible candidates with job advancement opportunities. The positions seek candidates who are serious to look for entry level positions in financial services on the long term basis. This position will start from a regular CSR I with expectation to be trained and promoted to CSR II within determined time period. Job Responsibilities: - Assist customers to cash checks, process loan applications in a “fast-paced” work environment. - Able to learn and maintain various banking knowledge to conduct daily operation. - Able to perform detailed verification of customers’ check cashing and loan applications. - Able to use various company trained internet web applications to verify customer information and teller system to maintain confidential of customers records. - Ensure the physical work environment is maintained and organized. Job Requirements: - Previous retail managerial/supervisor working experiences is preferred. - Must be able to demonstrate strong commitment towards job assignments. - Bilingual English/Spanish is required. - Able to follow any work directions and execute them independently. - Previous experience in the retail, grocery, or customer service industry preferred! (Cash handling experience is preferred.) - Basic computer and typing skills required. (Must be able to use searching engine efficiently such as Google, and 10 keys typing skill required.) - Strong verbal and written communication skills required. - Must be a team player to prove yourself is responsible. - Must be able to work on Saturdays. - Able to pay attentions to details AND is self-disciplined. - Also consider candidates with less working experiences but with other potentials. The positions offer comprehensive job training and a competitive salary within a growing company. Qualified candidates, please follow the below application process: 1. Go to www.personaldna.com. Complete a FREE personality test. Email us your "Personality Test Result URL" at fastmoneyofca@gmail.com. 2. Email us your resumes and contact information to fastmoneyofca@gmail.com. Your resumes "Must" be in PDF, Microsoft Word, or TXT format. 3. After our reviews of your resumes AND personality test results, we will email qualified candidates a copy of job application for evaluation. * (You will NOT be considered as a qualified candidate Without submitting your personality test result URL.) Note: 1. Our work environment is a non-smoking environment. 2. We do criminal background checks and drug tests. 3. Serious job applicants only. ]]>

<![CDATA[California Insurance Center (CIC), an established Lafayette, CA insurance brokerage company, values individual contributions, superior customer service, high performance standards, and a collaborative work style. We provide a great team environment and an opportunity for personal and professional growth. In addition, CIC offers outstanding compensation packages including competitive salaries, annual performance bonuses, profit sharing, 401(K) contributions and excellent benefits. Our highly skilled Account Managers build strong professional relationships with CIC clients that result in a high level of business retention. These relationships are built on a solid foundation of trust and confidence in our knowledge and expertise. You will assist producers with both new and renewal business, successfully handle coverage issues and conduct exposure analysis for CIC clients. We are interested in finding a person who shares our values and dedication to customer service The successful candidate will have a high school diploma with some college level course work, possess exceptional depth and breadth of experience with construction and real estate clients and have a minimum of five years insurance agency experience. To be successful you must have excellent rapport with both the underwriters and insureds. Excellent written and verbal communication skills are required. Applied agency system experience is highly desirable. A California insurance license is essential. To inquire about this position: Email cover letter, salary requirements and your resume to careers@cic-ins.com ]]>

<![CDATA[The Betty Mills Company is seeking a full time Call Center & Order Tracking Operator. We are one of the Nation’s fastest growing web based suppliers of Cleaning, Janitorial, Facilities and Office Supply Products, providing over 50,000 products to thousands of customers nationwide. Responsibilities include (but are not limited to): Receive and route inbound calls in a Call Center environment. Work with both vendors and freight carriers to resolve issues on behalf of our customers. Qualifications: A minimum of two years of experience in the customer service area; preferably in a call center environment. A minimum of two years of higher education Quick-thinking individual Excellent verbal and written communication skills, including good grammar and diction; must be able to obtain necessary information from callers to make the decisions necessary to properly direct calls Excellent listening skills Excellent interpersonal and customer service skills Ability to maintain professionalism during periods of very high call volume, and when dealing with difficult customers Customer-centric Confident on the phone Professional phone etiquette Good typing skills Pleasant attitude Excellent phone demeanor Must work well under pressure Energetic, friendly, warm, positive, upbeat and inviting voice of the company Strong organizational, mathematical and multi-tasking skills are required. Familiarity with Microsoft Word, Excel, Outlook Our hours of operations are from 5:30am to 5:30pm. Salary: Commensurate with experience. Benefits Plan: Medical, Dental, Vision, 401K, and a Wellness Program. Visit us on the web at www.bettymills.com ]]>

<![CDATA[<img style="width: 640px; height: 480px;" src="http://images.greenpeaceusa.org/415-tree.jpg"> keywords: san francisco, berkeley, east bay, san francisco, potrero hill, environment, environmental, social change, progressive, global warming, peace, environment, social change, progressive, global warming, peace, full-time, challenging, activism, activist, student, students, grad, graduate, entry level, climate change, summer, year-round, grassroots, movement, organizing, organize, organizer, fundraising, fund raising ]]>

<![CDATA[Lumina helps organizations make "green decisions": We offer software and consulting to help organizations quantify and reduce their energy use and environmental footprint. We are looking for an experienced and highly organized person to support our customers and sales staff (about 2/3 time), and provide administrative assistance for our CEO (about 1/3). This job offers opportunities for career growth as a key member of a great team in a small growing company. RESPONSIBILITIES include: * Manage incoming information requests and orders, process credit cards, send invoices and receipts, email license codes. * Manage and update customer lead and contact information. Send newsletters and other emails. * Schedule and coordinate meetings, teleconferences, and web conferences with staff and customers. * Collect timesheets from consultants, generate invoices, and follow-up on A/R. * Manage a small office, organize and maintain filing system, help select and manage office services, such as telephone, internet, web-conferencing, printing. * Arrange travel for CEO and consultants. * Work with team to continually improve the quality and effectiveness of our customer interactions and business processes. REQUIREMENTS * Outstanding organizational skills, with reliable follow-up, and attention to detail. * Ability to track and prioritize multiple tasks and projects * Excellent communication skills in speaking and writing with clarity and professionalism. Enjoys speaking and working with customers and coworkers around the world. * 2+ years experience with Salesforce or similar CRM system. * Good skills with MS Word, Excel: For example, you can manage and edit contact lists in a spreadsheet and import to CRM, and do simple costs and budgets. * Ability and interest in learning new software and IT skills. * Bachelors or graduate degree, preferably in something technical. * Fearless ability to dig into problems and figure out solutions. NICE TO HAVE: As a small company, each of us wears many hats. It would be great if you have experience -- or want to gain experience in any of these areas: * Quantitative analysis and statistics relating to energy and the environment * HR skills, such as benefits management and assisting with recruiting. * Managing and tracking online ads, such as Google Adwords and web analytics. * IT, purchasing, installing, and managing simple IT hardware and software * Writing and editing items for newsletter or web site. * Managing consulting contracts. * Research prospective customers and new markets. We are located at a beautiful spot in the Santa Cruz Mountains, an easy commute from Santa Cruz or San Jose. Once you are up to speed, you can telecommute 2 or 3 days per week. Benefits include health insurance and 401(k).]]>

<![CDATA[Are you tired of a metro commute? We are looking for top-notch professionals who seek a better work/life balance without sacrificing big-city capabilities. You don't have to compromise! Consider this opportunity in our Scotts Valley office. We offer growth opportunities, competitive compensation, ongoing educational development and an excellent benefits package. Talk to us today, and find out why you should come join an industry leader! We are seeking a seasoned Account Manager who has experience managing large, complex accounts to provide critical day-to-day client service and technical support to Commercial Clients in a team setting. Must have 5 years prior brokerage exp. including. the ability to analyze insurance coverages, forms and policies. Experience with agency management software a must – Sagitta a plus. Appropriate Fire & Casualty License required. Since 1946, ABD Insurance and Financial Services has provided insurance brokerage, employee benefits consulting and risk management solutions to clients across the United States and around the world. We are a division of Wells Fargo Insurance Services and a member of the larger Wells Fargo family of companies. Wells Fargo Insurance Services, formerly Acordia, Inc., is the fifth-largest insurance brokerage and the largest bank-owned insurance brokerage in the United States, with more than 150 offices in 38 states. Its 4,500 insurance professionals place more than $11.5 billion of risk premiums with expertise in property, casualty, benefits, international, personal lines and life products. We invite you to view additional position details and requirements. Click on the link below, then click on “Find a Job” and input requisition # 3219101. <a href="https://www.wellsfargo.com/careers" rel="nofollow">https://www.wellsfargo.com/careers</a> Or fax your resume to: 831-461-340. ]]>

<![CDATA[Do you have a strong passion for games? Then you must dream about it. That’s right, admit it. You’ve wanted to work for a gaming company. Gala-Net, Inc., an online video game publisher, is now giving you the chance to make your dreams come true! If you would like to learn more about our company, please visit our website at www.gala-net.com. ACCOUNTABILITY: As a Game Master, you would provide customer support for MMORPGs! Have fun playing games all day while helping others. Throughout the day a GM is responsible for resolving users’ inquiries, disputes, complaints and ensuring users’ satisfaction. This is done by documenting and updating requests for support, then coming up with the resolutions, such as educating users on existing games, guidelines and providing technical support. This position typically reports to a Producer. ESSENTIAL DUTIES AND RESPONSIBILITIES: •Support the game community through in-game, email, instant messenger, and telephone support. •Build a trust between the game players to help expand the community. •Act as a liaison between users and internal departments such as development, marketing, & sales. •Knowing the game inside and out and finding issues or flaws within the game. •Must be tech-savvy with the logic and understanding of game development. •Collect, investigate, and process various data regarding in-game issues, exploits, and bugs. •Create, plan, and execute community events to retain current players and attract new users. •Test pre-release patches and games to verify functionality, content, performance, and playability. •Moderate forums, portray a positive role, and help players who run into technical game issues. •Work with volunteers to help police and moderate in-game issues. •Help maintain relations with overseas development teams. DESIRED QUALIFICATIONS: •Game Industry experience is preferred and highly desirable. •Must be very organized and be familiar with using Microsoft Word and Excel. •Has a sense of time management and able to prioritize tasks. •Hardcore gamers who have the ability to master a game in a short amount of time. •Maintain a high level of service and positive communication with clients, staff, and management. This is a full-time position, and we offer competitive compensation including Medical, Dental, Vision, PTO, and great advancement opportunity. Qualified candidates please send your cover letter, resume, salary history/requirement in MS Word format and email to: recruit@gala-net.com GalaNet, Inc. is an Equal Opportunity Employer. NO PHONE CALLS and NO RECRUITERS PLEASE! Thank You! ]]>

<![CDATA[Beau-coup (www.beau-coup.com) is a leading online retailer of special occasion favors and gifts, primarily focused on the wedding and baby markets. We are looking for an experienced, very professional phone and email customer support representative for our growing company. Duties & Responsibilities: • Answer incoming customer calls in a courteous and professional manner • Manage vendor accounts • Place customer and vendor orders efficiently and accurately • Respond to and investigate customer inquiries, concerns and issues via phone and email in a timely and courteous manner • Provide answers to inquiries relating to products, order status, shipments and any other questions that may arise • Contact customers and vendors when necessary to follow-up on customer issues or orders • Document all actions and responses in customer database Requirements: • Experience in telephone customer service and sales, or related function is a plus • Attention to detail, strong organizational skills and ability to learn very quickly and multi-task are critical • Possess excellent communication and interpersonal skills (phone and written) • Ability to make decisions quickly using good business judgment as well as comfortable with numbers • Proficient and comfortable with using the Internet (web, email) • Punctual, patient, friendly, trustworthystrong team player • Experience with the wedding/baby industries or retail or a passion for the wedding/baby market is a big plus Compensation: • Full-time position • $40,000/year • Health, dental and vision benefits Please submit resume and cover letter.]]>

<![CDATA[Operations Assistant We are a national Insurance Brokerage specializing in travel related insurance solutions for individuals, groups and organizations. We’ve been in business over 30 years and are currently seeking a professional individual to assist in our busy Operations Department in our Walnut Creek office (not within walking distance to BART.) Candidate must have a minimum of two years experience in an office environment, be a self-starter and possess strong attention to detail. Experience assisting clients over the phone is a plus. Type a minimum of 50 WPM and enjoy multi-tasking in a fast paced environment. Candidate will assist the product manager with the day to day activities related to processing travel insurance applications. This includes, but is not limited to, emailing and faxing correspondence to our clients and accounts, coding applications and data entry, problem solving and interaction with our claims office. Minimum Requirements: 2 years office experience Type 50 WPM Strong attention to detail Excellent written and verbal communication skills Strong prioritization and follow-through skills Good mathematical skills 10-key by touch or sight Familiar with Microsoft Office programs H.S. education or equivalent If you would like to be part of a great team, please email your resume to: hrjobs@travelinsure.com ]]>

<![CDATA[A San Jose Optical and Production Solutions Provider is seeking a highly motivated Field Service Technician to provide installation, cleaning, maintenance and repair service on microscopes and related equipment. You must have excellent communications and customer relations skills and be able to travel to customer locations throughout the Bay Area and Northern California & Nevada. You must have good electrical, mechanical, and computer training and be able to troubleshoot, disassemble and reassemble delicate assemblies, either in-house or on-site at customer’s locations. Familiarity/Experience with Optical Systems is a Plus. You must have an aptitude for learning new equipment, as this position requires developmental progress in the ability to service the equipment we distribute. Candidates must have a car, valid driver’s license, auto insurance and be able to pass a drug test. Benefits include medical coverage after 90 days, 401k and Pension Plan after 1 year and normal holidays. ]]>

<![CDATA[Founded in 1985, Catalyst Semiconductor, Inc. is headquartered in Sunnyvale, California. The Company is a leading supplier of high performance analog/mixed-signal solutions and nonvolatile memory products used in automotive, aircraft, telecomunications, computation, industrial and consumer markets. The Company designs and markets a broad range of analog/mixed signal products such as White LED Drivers, DC-DC Converters, GPI/O Expanders, Digitally Programmable Potentiometers (DPP), Microcontroller Supervisory circuits and other analog/mixed-signal products. Programmable products include Serial and Parallel EEPROMs with I2C, SPI and Microwire interfaces, as well as NVRAM and low density Flash Memory. Founded : 1985 Public: 1993 NASDAQ: CATS PURPOSE: Support Catalyst’s filed sales offices, ASMs and Customer needs, by entering orders, maintaining relevant databases, coordinating communications and to facilitate the resolution of all related sales order issues. RESPONSIBILITIES; -Maintain effective and timely communications with customers, reps, ASM’s and all internal departments. -Coordinating the resolution of Sales related issues with in Catalyst Semiconductor -Monitoring sales orders and identifying significant differences from quoted or contracted values -Maintain Sales Order DB and other related data bases -Maintain organized customer history files and records -Monitoring various aspects of the sales process -Timely execution of relevant action items -Timely realization of goals and objectives -Understanding and implement relevant contractual issues between Catalyst and customers -Supporting Catalyst programs, processes and initiatives -Maintain Customer Satisfaction at highest levels DUTIES: -Order entry and maintenance of sales data bases -Data entry and maintenance of other related data bases -Set up and maintain appropriate files of communication records and customer history -Initiate and monitor Catalyst’s customer spec review process -Generate and process RFQ’s -Coordinate the scheduling of orders -Facilitate the resolution of delivery issues -Process sales order acknowledgements -Issue requests for debits and credits -Process return material authorizations -Manage specific projects as required -Keep relevant parties informed of customer satisfaction issues, problems and resolutions REQUIREMENTS: -1-2yrs direct experience related to Customer Service required -Excellent verbal and written communication skills -Ability to demonstrate competency using Microsoft Office Word, Excel, Internet Explorer and PowerPoint -Good organizational skills -Ability to learn and understand basic semiconductor terminology -Ability to multitask and manage multiple priorities -Team player, self starter and individual contributor Please reference ER#3176 ]]>

<![CDATA[San Francisco based property Management Company seeking a variety of part-time and full-time positions to provide support to our rapidly growing company. Front Desk / Concierge Responsibilities: • Greet and welcome resident & guest upon arrival. • Answering multiple phone lines and high volume calls. • Follow specific guideline and procedures set forth by Management. • Ensure all necessary reports, logs and forms are completed daily. Front Desk / Concierge Skills: • Minimum 1+ year(s) experience in public contact position. • Must be able to speak, read and write English. • Must be able to read and write to facilitate the communication process. • Requires good communication skills, both verbal and written. • Must have excellent customer relations skills. • Must be able to lift up to 15 lbs. occasionally. ]]>

<![CDATA[PART-TIME CUSTOMER SERVICE SPECIALISTS (20-25 hours/week) Set in a call center environment, the Customer Service Specialist delivers customer service and provides customer support to <a href="http://waiter.com" rel="nofollow">Waiter.com</a> customers via phone and e-mail. The position will also entail assisting with various marketing, sales and client services initiatives, as well as maintaining the content of our site. <a href="http://waiter.com" rel="nofollow">Waiter.com</a> offers a comfortable and fun atmosphere where learning and initiative are valued and growth and movement are easily attained. Our hours of operation are 8am – 9pm (weekdays), 10am – 9pm (weekends); shifts will include evenings and weekends. Requirements: *Excellent phone and written communication skills. *Energetic, reliable & self-motivated. *Type 50 wpm (CANDIDATES WILL BE GIVEN A TYPING ASSESSMENT AT THE BEGINNING OF THE INTERVIEW) *Detail oriented and excellent multi-tasking skills. *Knowledge of standard office PC programs and Internet savvy. *Previous customer service and office experience strongly preferred. *Some college preferred. Starting pay is $13/hour, Health Benefits, 401K, Stock Options. <a href="http://waiter.com" rel="nofollow">Waiter.com</a> is located in Mountain View right off Central Expressway. Please email your RESUME and COVER LETTER to: cs.jobs@waiter.com or fax your resume to 650-969-1401 ATTN: Rosa. We are looking to hire as soon as possible. ABSOLUTELY NO PHONE CALLS PLEASE. All resumes without a cover letter will be ignored. Waiter.com company details and job information can be found at <a href="http://waiter.com" rel="nofollow">http://waiter.com</a> Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests. Reposting this message elsewhere is NOT OK. ]]>

<![CDATA[We are looking for hardworking employees for the Hotel Industry. Must have great personality, likes to interact with people. Experience preferred, but not necessary. We will train you. Benefits: Medical/Dental post probation Travel Discounts Hiring for PM and Grave shifts]]>

<![CDATA[Click <a href="http://www.jobvite.com/CompanyJobs/Job.aspx?j=o1saVfwi&s=craigslist" rel="nofollow">here</a> to apply. At Jobvite, we’ve created a recruitment solution that fundamentally changes the talent acquisition landscape. We believe collaboration, not automation, builds great companies. Our product leverages consumer-friendly Web 2.0 technologies -- such as social networking, collaboration and elegant user interface -- in a radically easy to use application that generates monthly recurring revenues from small to medium-sized businesses. Jobvite is a pre-IPO, venture-funded start-up with leading-edge customers and a great work environment in downtown San Francisco. If you love to win and want to be a part of a smart, remarkable and fast-growing company, please continue reading… DIRECTOR, CUSTOMER SUCCESS In this role, you will plan, develop and implement strategies to scale the professional services organization to handle a rapidly expanding customer base. You’ll be responsible for building the implementation and training organization to ensure the consistency and continuity of Jobvite's exceptional customer experience. What we need: You will utilize your proven leadership talent to build, direct and oversee a world-class professional services staff, and initiate scalable policies, objectives, and customer solutions. You’ll champion the voice of the customer, influencing the way our products and services are developed to improve the customer experience, and to drive relentless, continuous quality for our customers. You’ll leverage your strong business acumen and passion for excellence to collaborate with other functional heads at Jobvite to help grow and develop the company. Responsibilities Include: - Build, lead and manage a team of professional services consultants who efficiently and consistently deliver high quality projects which satisfy the agreed upon business requirements. - Ensure that Jobvite activations and training go smoothly (on-time and in-scope) and expertly handle escalated and/or sensitive customer issues. - Represent the customer's voice internally to product development and marketing. - Drive to continually improve our internal process to create a great customer experience. - Participate in the design of automation features. - Provide timely reporting of project status. - Lead and manage the on-going customer support function. - Actively attract, recruit, hire and retain consultants and managers based on departmental needs. What you bring to the party: - 5+ years demonstrated track record in building and leading professional services and/or customer support functions for application software products. - Experience designing and delivering effective web-based training modules. - Experience in '"owning" the software implementation process from needs definition through to customer support, preferably in a SaaS model. - Ability to define and implement a process to enhance software product features and functionality in response to customer needs. - An unwaivering focus on quality and clarity of the user experience, and proven ability to maximize customer satisfaction. - A bachelor's degree and 10+ years total related experience. - Experience implementing Human Capital Management software is a plus. This is a unique opportunity to get in on the ground floor with a promising company that’s leveraging the latest web 2.0 technologies to provide Software as a Service to an under-penetrated SME market. We offer a competitive salary, medical/dental benefits, paid time off, paid holidays and the significant opportunity for long-term wealth creation through our substantial, early-stage stock options. Jobvite is an equal opportunity employer. Click <a href="http://www.jobvite.com/CompanyJobs/Job.aspx?j=o1saVfwi&s=craigslist" rel="nofollow">here</a> to apply.]]>

<![CDATA[Infinite and instant, Zazzle is the only on-demand retail platform for consumers and major brands, offering billions of retail quality, one-of-a-kind products shipped within 24 hours. Based in Redwood City, filled with smart energetic professionals, we need your help as we expand into new markets. Help us delight our customers and partners by coordinating our various projects and moving parts. Organize samples for sales, work with partners to obtain and deliver artwork, and work with development teams to be sure their new features are on track to meet customer commitments. In short, just make sure projects have everything they need when they need it! Responsibilities · Assist Account Management in obtaining art from or delivering samples to partners · Manage the process of obtaining and delivering product samples · Interpret and transcribe partner requests into formats suitable for online store production · Track customer commitments to be sure we meet them! Requirements · 4 years experience in customer service in a consumer industry · Some experience in a manufacturing environment preferred · Perfect communications skills · Organized, with the ability to self-prioritize tasks · BA/BS/BFA minimum, art or design interest highly desirable This is a full time position located in Redwood City. Please send qualified resumes to tracy.clements@zazzle.com ]]>

<![CDATA[Lutherie Supply House in Windsor, CA seeks detail oriented shipping clerk. We need a hard-working, reliable person in our Shipping Department. Hours are M-F, 8-4:30. The job involves mainly packing and shipping packages, although periodic inventory counts, and inventory organization are also involved. Job Requirements: Basic familiarity with PC computers Ability to type quickly and accurately Must be able to be on your feet all day Attention to detail is critical Full medical and dental benefits for employee. 11 paid holidays, 6 days of sick time and 1 week vacation to start, 2 weeks after one year. Hourly wage is negotiable. Email your resume. No personal visits or phone calls. ]]>

<![CDATA[Full-Time Customer Service Casino Job Pay starts at $14/hr to $16/hr Now hiring responsible, detail-oriented people for FULL-TIME evening positions. In the past few years, the gaming industry has exploded. Everyone is trying to find a career in one of the most interesting and exciting industries in California. Fortiss, LLC has been there from the beginning. We have been servicing over a dozen cardrooms throughout California for over 10 years. GET IN THE GAME!!!!!! Due to our continued growth, we are seeking a bright, self-starter with attention to detail to join our team. If you enjoy a fast-paced, dynamic environment in a high growth industry, then this is the job for you. Qualifications: - Proficiency in math - Outgoing personality with excellent communication skills - Must have outstanding customer service skills - Must be available to work evenings and weekends - Must be at least 21 yrs. of age - Must qualify for State gaming licensing (no felony convictions) - No casino experience necessary, we provide paid training for qualified candidates. If you interested in a great career opportunity and would enjoy getting paid to work in a fun casino environment then forward your resume for immediate consideration. We are a stable and growing industry leader seeking top talent to join us. Opportunities for advancement are available. Pay starts at $14/hr for daytime and $16/hr for nighttime shifts. Benefits include: Medical Dental 401K Vacation Pay Sick Pay Vision Life Insurance Free Meals For immediate consideration email resume to: Irene Diaz eastbaycareers@fortiss.net Put EBCL in the subject line ]]>