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<![CDATA[Successful, established software company in downtown Seattle seeks a Technical Support Engineer to provide pre-sales technical assistance to its sales team, field engineers, and other customer support staff. Job description: • Provides Pre-Sales technical assistance by recommending system hardware and configuration data for specific clients. • Provides technical support to field engineers, technicians, and product support staff who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems and/or complex software. • Responds to situations where first-line product support has failed to • May be involved in customer installation and systems-related training at large site installations. Job Requirements: • 2+ years of pre-sales support experience • Minimum 4+ years experience providing technical support to field engineers and technicians • Detailed knowledge of the diagnosis, repair and debugging of computer systems and/or software • Strong working knowledge of computer networks and related hardware • Ability to communicate verbally and in writing in a clear and concise manner to all levels of a customer organization • Ability to create, document, and present to customers a combination of hardware, network and software solutions that will meet their needs • Ability to travel to customer locations on an as-needed basis We offer a fun, rewarding work environment and a competitive salary and benefits package, including health, dental and vision insurance; 401(k) with employer matching; paid time off; and more! To apply, email your resume, with PRE-SALES SUPPORT in the subject line, to jobs@pmsi.com. ]]>

<![CDATA[AGENCY DESCRIPTION: The mission of the YWCA of Seattle-King County-Snohomish County is to advance the quality of life for women of all ages, races and faiths and their families. In support of this mission, the YWCA provides services to meet critical needs, promote self-sufficiency, reduce violence and achieve equal opportunities for all people. DESCRIPTION: The IT Manager/Systems Administrator will provide high-level network and technical support for end users of networked computers at various YWCA locations throughout King and Snohomish County. LOCATION: YWCA, 1118 Fifth Avenue, Seattle, WA 98101 REPORTS TO: Director of Finance and Administration MANAGERIAL RESPONSIBILITIES The Systems Administrator will directly supervise four staff positions: * Network Administrator * Desktop Support Technicians (3) Supervises staff; evaluates, and oversees workflow and performance. Creates and maintains benchmarks for setting staff goals; reports productivity to Director of Finance & Administration. Encourage productivity of IS staff by maintaining “team-environment” and “can do” attitude SYSTEMS ADMINISTRATION - PRIMARY RESPONSIBILITIES Maintain and provide support for all YWCA Local and Wide Area Networks (LAN/WAN) Configure and maintain virtual private networks (VPN) between main and remote sites Plan, coordinate, monitor, and implement network security measures as needed Recommend changes to improve systems and network configurations Install, maintain, and troubleshoot MS SQL and Access Databases Maintain and troubleshoot elevator and security camera applications on Windows computers Setup, configure, and image desktop computers for YWCA staff and clients Troubleshoot hardware, software, and network connectivity problems Coordinate with hardware and software vendors on pricing and order status for purchases Review and approve payments for hardware, software and service invoices Orient staff and clients in the proper use of computer and telephone equipment Develop and maintain documentation for hardware and software procedures Other duties include, but are not limited to, performing server backups, maintenance of user & e-mail accounts, and providing general server maintenance and upgrades Assist in maintaining various agency telephone (PBX) and voice-mail systems Work with HR, Payroll, and Accounting Managers to maintain and support accounting software Work with Donor Services Manager to maintain and support development software SECONDARY RESPONSIBILITIES Assist in planning for computer and phone systems needs for new YWCA sites Represents agency in committee settings as needed Perform other duties as assigned OTHER EXPECTATIONS Exhibits commitment to YWCA mission Demonstrates cultural competency and respect for diversity Ability to maintain confidentiality Pursues opportunities for continuing professional development consistent with job responsibilities QUALIFICATIONS BA/AA Computer Science or Network Administration plus 4-5 years System Administration Experience or equivalent required At least 2 years supervisory experience desired; demonstrated ability to select, train, motivate and inspire staff while holding them accountable for their performance. Ability to work effectively as a team leader as well as indepedently. Successful experience supporting 250+ end users on PC software and hardware issues Expert knowledge of Windows 2000/XP operating systems and protocols required Experience setting up and administering small (3-10PC) networks required Knowledge of installing and configuring print servers, routers, WAP’s, VPN’s System administration experience with Windows 2000/2003 Server Experience troubleshooting MS Exchange, SQL, and Active Directory required Knowledge installing and configuring various brands of print servers Proficiency with various versions of MS Outlook, Word, and Excel required Knowledge of DSL, Cable, T1, 802.11x, and other Wireless technologies a plus Strong oral and written communication skills, particularly the ability to communicate complex information to non-technical users Experience installing & terminating CAT5 cable for voice and data Strong project management skills and ability to meet deadlines. Ability to manage multiple complex tasks and maintain composure under pressure. Strong customer-service attitude is a must Knowledge of various phone (PBX) and voicemail systems a plus Dedication to appropriate uses of computer technology, including the ability to use and adapt older equipment Valid Washington State driver’s license, reliable transportation, and insurance required PHYSICAL DEMANDS OF THIS POSITION: The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In performing this position, the employee: Continuously exchanges information through listening and talking with clients, agency staff, employers, representatives of community organizations and other individuals in the community Frequently stands, walks, sits, and climbs in performing duties in the office and in traveling to off-site meetings Frequently reaches and grasps in using telephones, computers, fax machines and other office equipment and supplies Frequently lifts and carries up to 15 lbs. of computers, monitors, printers, and storage boxes occasionally, up to 50 lbs. Frequently to occasionally performs close work while using tools to install hardware, updating files, reading technical information, and using computers. Occasionally kneels, bends, pushes and pulls in obtaining files from drawers Occasionally maneuvers around and/or under desks in sometimes tight and dirty locations BENEFITS, HOURS, RATE Full-time, Monday through Friday. Occasional extended hours required. Salary: DOE Excellent benefit package includes medical insurance, retirement plan, plus generous vacation, holiday and sick-leave plans Fair Labor Standards Act (FLSA) Classification: Exempt position Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday and sick leave plans FORMS AND MATERIALS REQUIRED: A YWCA application form, *resume and *letter of interest describing in detail your background and experience with respect to each essential job responsibility listed above. Cover letters that do not address these items may not be considered. Please be sure to include where you found this position in your cover letter. A YWCA application form can be downloaded from <a href="http://www.ywcaworks.org/pdfs//YWCAJOBAPP.pdf" rel="nofollow">http://www.ywcaworks.org/pdfs//YWCAJOBAPP.pdf</a> or picked up from the Human Resources Office at the address listed below. RESPOND TO: YWCA of Seattle • King County • Snohomish County Attn: Human Resources 1118 5th Avenue Seattle, WA 98101 hr@ywcaworks.org CLOSING DATE: Until Filled The YWCA of Seattle • King County • Snohomish County is an equal opportunity employer. ]]>

<![CDATA[Manage the IT department and ERP System (Epicor Vantage .404 software), provide proactive departmental support, training, and technical support. Create, maintain and update Crystal reports. Manage computer system including: network info-structure, workstations, system servers, remote users and offices, daily backups and integrity of system. Specific Duties -Coordinate and provide proactive support to Accounting, Sales, Purchasing, Production, Human Resources, and Engineering departments -Monitor and manage gathering, design, configuration and implementation of future enhancements to systems -Support data integration processes including providing data transfers to down-stream systems -Administer IT systems which includes security, reporting, metadata changes and troubleshooting system issues and ensure quality control over data integrity We offer competitive salaries and a premier benefits package that includes: -Medical, Dental, Vision and Life Insurance Coverage -Progressive Paid Time Off Plan -Paid Holidays -Paid Bereavement Leave -Paid Jury Duty Leave -401(k) and Profit Sharing -Flex Plan -Employee Assistance Program -"Casual Attire" Fridays -Convenient location- just off I-5 and I-405, near South Center Shopping Mall Qualifications: Bachelor's degree (B.A.) in IT or related field preferred with 4-5 years practical experience with increasing responsibility utilizing an equivalent ERP system to Vantage, (an Epicor. 404 software) and/or equivalent combination of education and experience. The individual should possess a strong working knowledge of Crystal reports with proven ability to create new reports, experience with databases and spreadsheets, analytical and interpersonal skills, and knowledge of, SQL, Linux (Progress) and Excel (ability to do macros in Excel is a plus). Experience with integration of companies and consolidation of financial systems desired. Check out our website: www.heatcon.com All candidates must be legally eligible for employment in the U.S. As an Equal Opportunity Employer, we are committed to and value our diverse wo ]]>

<![CDATA[Looking for a fun and exciting place to work? Come and “Live The View” at the Space Needle! The Space Needle LLC is currently hiring a Network Administrator to join our team. This position is responsible for: • Ensuring corrective and preventive measures are performed on existing equipment and systems • Configuring Cisco routers and HP Pro Curve network switches • Developing network plans and ensure communications among various technologies • Maintaining inventory of various software packages with all updates and fixes • Documenting existing network infrastructure and negotiate with network solution providers • Troubleshooting problems and proactively monitor the network to remove potential problems The successful candidate will have: • Advanced understanding of Microsoft Office suite (2000, 2003 and 2007) • 3 – 5 years related experience in a medium size business network environment • Complete fluency with Microsoft Windows workstation and server operating systems • Familiarity with multiple Point of Sales systems including credit card processing and PBX phone systems for configuration and changes • Completed Microsoft related coursework and certifications • Excellent guest service skills The Space Needle LLC offers a fun energetic environment, full benefit package including 401(k), partially company sponsored medical/dental/vision plan for team members, discounts, and paid leave. The Space Needle LLC is an equal opportunity employer committed to a drug free workplace. Please send letter of interest including salary history and resume to employ@spaceneedle.com . ]]>

<![CDATA[Expeditors International of Washington, Inc., a leader in international freight forwarding and global logistics, has the following opening in our Information Services department in Seattle: Please see our full ads and submit applications on-line at the Expeditors website - www.expeditors.com Systems Analyst (Entry Level) <a href="http://domino.expeditors.com/expd/Careers.nsf/722765ff1caaa66b882569c800790531/fc41ea7cb750b7aa8825734d008274ad?OpenDocument" rel="nofollow">http://domino.expeditors.com/expd/Careers.nsf/722765ff1caaa66b882569c800790531/fc41ea7cb750b7aa8825734d008274ad?OpenDocument</a> Systems Analyst (Intermediate Level) <a href="http://domino.expeditors.com/expd/Careers.nsf/722765ff1caaa66b882569c800790531/75a67a1760cece768825734d0080a539?OpenDocument" rel="nofollow">http://domino.expeditors.com/expd/Careers.nsf/722765ff1caaa66b882569c800790531/75a67a1760cece768825734d0080a539?OpenDocument</a> ]]>

<![CDATA[Expeditors, a leader in international freight forwarding and global logistics, has the following opening in Information Services in Seattle: Please see our full ad and submit applications on-line at the Expeditors website - www.expeditors.com Windows System Administrator: <a href="http://domino.expeditors.com/expd/Careers.nsf/722765ff1caaa66b882569c800790531/b82b25081137a5d38825725f0081277b?OpenDocument" rel="nofollow">http://domino.expeditors.com/expd/Careers.nsf/722765ff1caaa66b882569c800790531/b82b25081137a5d38825725f0081277b?OpenDocument</a> Unix Systems Administrator <a href="http://domino.expeditors.com/expd/Careers.nsf/722765ff1caaa66b882569c800790531/3580633328354ab58825724b00825c47?OpenDocument" rel="nofollow">http://domino.expeditors.com/expd/Careers.nsf/722765ff1caaa66b882569c800790531/3580633328354ab58825724b00825c47?OpenDocument</a>]]>

<![CDATA[ PCC Natural Markets is looking for an experienced applications programmer. Projects will involve corporate databases and making data available to end-users. Prerequisites: Must have strong customer service orientation and interact effectively with end users to provide solutions. Projects will involve corporate databases and making data available to end-users. At least one year experience programming with Visual Studio.net and SQL Server. Must have working knowledge of SQL Server administration, familiarity with all aspects of the software development life cycle. Demonstrated ability to perform well in a standards-based development environment. Must be proficient in Microsoft office suite. Some formal training or education required. Retail experience a plus. To apply, please send your resume to itrecruit@pccsea.com ]]>

<![CDATA[Expeditors International of Washington sets a very high bar on taking care of our customers and we have two slogans that get to the heart of our passion for customer service. The first is “You’ll be surprised how far we’ll go for you” and the second is “100% Customer Satisfaction, 100% of the Time”. The successful candidate for the Telecom Specialist position must possess very strong customer service skills and experience to apply to internal and external customers. They should be organized, detail-minded, have a desire to excel and be an excellent team member. They should always be willing to see the other side of an issue and work with members of other teams to resolve an issue to its complete conclusion. The successful candidate will be part of a team that is responsible for day-to-day operations of Expeditors' Voice & Data Services. Their responsibilities will include but not be limited to Telecommunications invoice audits, processing, dispute resolution, internal billing allocation and add, moves, changes. The Telecom Specialist will work with the technical staff, internal branch customers and telecommunication vendors. Please apply via our website at www.expeditors.com <a href="http://domino.expeditors.com/expd/Careers.nsf/722765ff1caaa66b882569c800790531/8c8a3f9f111c5fb8882573e9007a63d0?OpenDocument" rel="nofollow">http://domino.expeditors.com/expd/Careers.nsf/722765ff1caaa66b882569c800790531/8c8a3f9f111c5fb8882573e9007a63d0?OpenDocument</a> ]]>

<![CDATA[ <o:smarttagtype namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="country-region" /> <o:smarttagtype namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="City" /> <o:smarttagtype namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="place" /> <div class="Section1"> <o:p> </o:p> Do you have both superior interpersonal skills and strong technical skills? Are you energized by a challenging, growing, and supportive environment? NP Information Systems is looking to add another exceptional IT Consultant to our team. NPI is an IT services company offering strategic consulting and support to small and midsized businesses for over 24 years. We are a Microsoft Gold Partner and have an outstanding team of friendly and supportive engineers. As a member of our talented team, your clients will look to you for answers -- from a simple fix for an immediate problem to partnering with them to develop a long term IT strategy. <o:p></o:p> <h2>Responsibilities<o:p></o:p></h2> This position requires a person with the ability to support both the human and technical sides of technology. <o:p></o:p> <h3>Soft Skills (a.k.a. Working with Humans)<o:p></o:p></h3> <ul type="disc"> <li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; mso-list:l2 level1 lfo3;tab-stops:list .5in">Excellent customer service skills<o:p></o:p></li> <li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; mso-list:l2 level1 lfo3;tab-stops:list .5in">A solid work ethic and professional appearance<o:p></o:p></li> <li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; mso-list:l2 level1 lfo3;tab-stops:list .5in">Comfort communicating with business owners, managers, and end users on technical and non-technical levels<o:p></o:p></li> <li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; mso-list:l2 level1 lfo3;tab-stops:list .5in">Schedule flexibility<o:p></o:p></li> <li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; mso-list:l2 level1 lfo3;tab-stops:list .5in">Superior organizational, problem-solving, and analytical skills <o:p></o:p></li> <li class="MsoNormal" style="mso-list:l2 level1 lfo3;tab-stops:list .5in">Confidence to proactively take on challenges and responsibilities <o:p></o:p></li> <li class="MsoNormal" style="mso-list:l2 level1 lfo3;tab-stops:list .5in">Exceptional time management and multitasking skills<o:p></o:p></li> <li class="MsoNormal" style="mso-list:l2 level1 lfo3;tab-stops:list .5in">Attention to detail and quality of work<o:p></o:p></li> </ul> <h3>Technical Skills (a.k.a. Working with Machines)<o:p></o:p></h3> <ul type="disc"> <li class="MsoNormal" style="mso-list:l4 level1 lfo6;tab-stops:list .5in">Advanced troubleshooting skills<o:p></o:p></li> <li class="MsoNormal" style="mso-list:l4 level1 lfo6;tab-stops:list .5in">Solid understanding of TCP/IP, switching, routing, and VPNs<o:p></o:p></li> <li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; mso-list:l4 level1 lfo6;tab-stops:list .5in">Network and server design, configuration, implementation and migration<o:p></o:p></li> <li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; mso-list:l4 level1 lfo6;tab-stops:list .5in">Windows Small Business Server 2000/2003<o:p></o:p></li> <li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; mso-list:l4 level1 lfo6;tab-stops:list .5in">Windows 2000/2003/2008/Mobile/Vista/XP<o:p></o:p></li> <li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; mso-list:l4 level1 lfo6;tab-stops:list .5in">Exchange 2000/2003/2007, ActiveSync, Outlook Anywhere/Web Access<o:p></o:p></li> <li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; mso-list:l4 level1 lfo6;tab-stops:list .5in">SQL 2000/2005<o:p></o:p></li> <li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; mso-list:l4 level1 lfo6;tab-stops:list .5in">Active Directory, Group Policy, IIS, Windows Update Services<o:p></o:p></li> <li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; mso-list:l4 level1 lfo6;tab-stops:list .5in">VMWare, Virtual PC/Server<o:p></o:p></li> <li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; mso-list:l4 level1 lfo6;tab-stops:list .5in">Symantec Backup Exec, AntiVirus and Endpoint Protection<o:p></o:p></li> <li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; mso-list:l4 level1 lfo6;tab-stops:list .5in">GFI MailEssentials, MailSecurity and MailArchiver<o:p></o:p></li> <li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; mso-list:l4 level1 lfo6;tab-stops:list .5in">SonicWALL and WatchGuard Firewalls<o:p></o:p></li> </ul> <h2>Education/Experience/Credentials<o:p></o:p></h2> <ul type="disc"> <li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; mso-list:l4 level1 lfo6;tab-stops:list .5in">Experience in computer related field for 5+ years<o:p></o:p></li> <li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; mso-list:l4 level1 lfo6;tab-stops:list .5in">Current MCSE, MCSA or ability to obtain certification within 6 months of employment<o:p></o:p></li> <li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; mso-list:l4 level1 lfo6;tab-stops:list .5in">Previous IT consulting experience a tremendous plus <o:p></o:p></li> </ul> <h2>Location<o:p></o:p></h2> Our <st1:country-region w:st="on">Kent</st1:country-region> office is our hub, but serving clients from <st1:city w:st="on">Everett</st1:city> to <st1:city w:st="on"><st1:place w:st="on">Tacoma</st1:place></st1:city> means reliable transportation is a must.<o:p></o:p> <h2>Compensation<o:p></o:p></h2> Competitive package, including additional compensation based on individual performance, experience, certification, and company profitability. Benefits include medical, dental, optical, and retirement plan. You will be compensated for travel, and technical training is also available.<o:p></o:p> <h2>Contact<o:p></o:p></h2> Let's talk. E-mail your resume and cover letter today to careers@npinfo.com<o:p></o:p> </div> ]]>

<![CDATA[We have various openings (Phone interviews can happen as early as Monday 5/19/2008) in the Federal Way, Washington area. The various openings are below. If you fit any of the present opportunities and are interested please email me at michaelh@abbtech.com. You can even call me this weekend, I do not mind at (703) . I am on Eastern Standard Time. Again thank you for taking the time to look at the various job descriptions and if none of them meet your skill set or pay range, but you know someone who might be interested please don't hesitate to forward this email to them. Labor Category Engineering Security Engineer (2)* Pay Rate: $49.00/hr Network Engineer (4)* Pay Rate: $49/hr Project Management Project Manager (4) Pay Rate: $37.50/hr (4) Communications Manager Communication Manager (1)* Pay Rate: $33.00 per hour Project Administrator Project Administrator (2)* Pay Rate: $33.00 per hour IMAC Processor IMAC Processor (2)* Pay Rate: $33.00 per hour Problem Manager Problem Manager (2)* Pay Rate: $49.00 per hour Change Manager Change Manager (2)* Pay Rate: $37.50 per hour Safety Coordinator Trainer Safety Coordinator Trainer (1)* Pay Rate: $46.00 per hour Technical Writer Technical Writer (1)* Pay Rate: $21.70 per hour * denotes number of individuals Duration of project 9 to 12 months – potentially could go longer, listed below are the breakout of each labor category and duration requirement of each. Security Engineer – Two individuals 9-24 months depending on TSA term. Network Engineer - Two individuals for 6 months and 2 for 7-24 months depending on TSA term Project Manager - Four individuals 9-24 months depending on TSA term Communications Manager – One individual 6 months Project Administrator – Two individuals 9 months IMAC Processor – Two Individuals 9-24 months depending on TSA term Problem Manager – Two Individuals 9-24 months depending on TSA term Change Manager – Two Individuals 9 months Safety Coordinator Trainer – One Individual 6 months Technical Writer – One Individual 6 months. ]]>

<![CDATA[<img src="http://www.f5.com/images/assets/f5-logo.gif"> F5 is the world leader in Application Delivery Networking. We provide solutions that make sure business applications are always secure, fast, and available. Over 16,000 organizations worldwide trust F5 to keep their applications running. Our Employees Are valued and empowered, collaborative and team oriented, innovative in their approach and passionate about their work. They are reliable, trustworthy and open with a high level of integrity. They value diversity, are inclusive and are committed to a global mindset . Position Summary Provide support and technical assistance of F5 products running on various operating systems to internal, external customers and partners ranging from small Internet companies to large multi-national corporations with an Internet presence. The Network Support Engineer typically spends between 3 and 4 hours per day supporting customers over the phone. Responsibilities<ul> <li> Work with customers to provide excellent customer service. <li>Utilizes various troubleshooting tools, facilities and equipment at F5 to replicate/solve customer issues. <li>Sets customer expectations as necessary, and accepts ownership of customer issues until a solution is achieved providing complete customer satisfaction. <li> Work with customers at varying levels of experience or technical capability under varying time constraints. </li></ul> Qualifications<ul> <li> Very strong UNIX skills required and Red Hat Linux experience preferred <li> Minimum 2 years work experience in a technical support role working with relevant technologies. <li>Knowledge of troubleshooting methodolgies. <li> BS or BA required, CS degree strongly preferred. <li> Must speak fluent English. <li> Minimum 2 years experience working with LAN and WAN topologies, TCP/IP protocol, and routers/switches required. <li> Must have strong knowledge of DNS Server. <li> F5 Products or competitive products experience strongly desired. <li> Microsoft NT experience desired </li></ul> Physical Demands and Work Environment Duties are performed in an office environment while sitting at a desk or computer table. Duties require the ability to utilize a computer keyboard, communicate over the telephone, and read printed material. Benefits: We provide competitive salaries, a world class benefits package, including 100% of the premium for employee medical, dental and vision insurance, highly subsidized premiums for dependent coverage, 401K match, employees stock purchase plan, 18 days paid time off within the 1st year and 8 paid holidays, life insurance, short & long term disability insurance, tuition reimbursement, and much more. <center>For consideration, please apply online <a href="http://www.f5.com/about/careers/" target="new" rel="nofollow">www.f5.com/about/careers</a> F5 Networks is an Equal Opportunity Employer</center> <tbody></tbody> </center> ]]>

<![CDATA[<img src="http://www.f5.com/images/assets/f5-logo.gif"> F5 is the world leader in Application Delivery Networking. We provide solutions that make sure business applications are always secure, fast, and available. Over 16,000 organizations worldwide trust F5 to keep their applications running. Our Employees Are valued and empowered, collaborative and team oriented, innovative in their approach and passionate about their work. They are reliable, trustworthy and open with a high level of integrity. They value diversity, are inclusive and are committed to a global mindset. Position Summary Provide all levels of technical support, working both directly with customers and with F5 Global Services. The ENE, Hardware NPI position is also responsible for representing the customers' technical and usability needs in regards to their specified product or arena of expertise with a focus on F5 hardware platforms. Responsibilities<ul> <li>Provide Tier-3 support for the Field Services, Network Support, Consulting and Training organizations <li>Balance the needs of the customer base with the technical and practical limitations dictated by the release cycle timeline as well as the established Product Requirements. <li>Maintain and leverage inter-organizational relationships with counter under the Product Management and Product Development organizations. <li>Perform technical customer presentations and training, and internal training. </li></ul> Qualifications<ul> <li> Extensive knowledge of UNIX (particularly LINUX variants). <li> Experience working with and supporting external customers <li> Experience working with and maintaining relationships with inter organizational groups <li> Experience running technical betas for new hardware/software platforms. <li> Experience with Layer 2 switching technologies. <li> Knowledgeable in x86 hardware architecture. <li> Experience with Windows networking. <li> Experience developing serviceability and usability requirements from a hardware perspective. <li> Experience with F5 or competing products is highly desirable. <li> Solid written and oral communications abilities. <li> Familiarity with Manufacturing Process Management (WPM) technologies and methods a plus.</li></ul> Physical Demands and Work Environment Daily computer use in an office environment. Benefits: We provide competitive salaries, a world class benefits package, including 100% of the premium for employee medical, dental and vision insurance, highly subsidized premiums for dependent coverage, 401K match, employees stock purchase plan, 18 days paid time off within the 1st year and 8 paid holidays, life insurance, short & long term disability insurance, tuition reimbursement, and much more. <center>For consideration, please apply online <a href="http://www.f5.com/about/careers/" target="new" rel="nofollow">www.f5.com/about/careers</a> F5 Networks is an Equal Opportunity Employer</center> <tbody></tbody> </center> ]]>

<![CDATA[<img src="http://www.f5.com/images/assets/f5-logo.gif"> F5 is the world leader in Application Delivery Networking. We provide solutions that make sure business applications are always secure, fast, and available. Over 16,000 organizations worldwide trust F5 to keep their applications running. Our Employees Are valued and empowered, collaborative and team oriented, innovative in their approach and passionate about their work. They are reliable, trustworthy and open with a high level of integrity. They value diversity, are inclusive and are committed to a global mindset. <center>This person in this role may work out of either our Seattle, San Jose, CA or Spokane, WA offices.</center> Position Summary Enterprise Network Engineer -Knowledgebase works on the AskF5 team specializing in our FirePass products Responsibilities: <ul><li> This position is responsible for writing new technical solution content and reviewing and testing network solutions created by other ENEs for technical accuracy and publication on the internal and external technical support websites <li>Test and verify information submitted by engineers as Solution candidates <li>Manage a testbed of equipment required for testing and verification <li>Interact with group Technical Writers to edit your Solution drafts <li>Manage own case workload in F5’s ticketing/workflow application <li>Contribute to process improvements within the group and the larger organization</li> </ul> Qualifications: <ul><li>Minimum five-plus years relevant work experience <li>Experience in a customer support organization for a vendor of networking, security or similar hardware or software, or a similar support role. <li>Expert network engineering knowledge (TCP/IP, Microsoft O/Ses, *nix) <li>Exceptional and demonstrable troubleshooting skills, including multiple platform and packet-level experience <li>Expert-level knowledge of network devices <li>Good knowledge of VPNs, in particular SSL-based VPNs <li>Good understanding of systems administration practices <li>Good understanding of IT security concepts; familiarity with security vulnerabilities and CERT processes a plus <li>Experience with LDAP, Active Directory, RADIUS and other AAA technologies <li>Web development expertise (JavaScript, PHP, ActiveX, Java, XML) a plus <li>MS Exchange, Outlook Web Access, SharePoint, experience a plus <li>Experience working with any of the following: SAP or PeopleSoft, anti-virus packages, J2EE, JDBC/ODBC, Jakarta/Tomcat, SAMBA, IBM Lotus iNotes/Domino or Citrix Metaframe/nFuse <li>Ability to work well in a team atmosphere, as well as individually, and to demonstrate flexibility and creativity in a dynamic environment. <li>A desire to work extensively with F5 products, and to gain in-depth knowledge of the products. <li>The ability to consistently track and follow up on outstanding issues. <ul> Physical Demands and Work Environment: Duties are performed in an office environment while sitting at a desk or computer table. This position requires the ability to use a computer keyboard, communicate over the telephone, and read printed material. Benefits: We provide competitive salaries, a world class benefits package, including 100% of the premium for employee medical, dental and vision insurance, highly subsidized premiums for dependent coverage, 401K match, employees stock purchase plan, 18 days paid time off within the 1st year and 8 paid holidays, life insurance, short & long term disability insurance, tuition reimbursement, and much more. <center>For consideration, please apply online <a href="http://www.f5.com/about/careers/" target="new" rel="nofollow">www.f5.com/about/careers</a> F5 Networks is an Equal Opportunity Employer</center> <tbody></tbody> </center> ]]>

<![CDATA[G2 Web Services is a fast growing leader in Internet Compliance monitoring. Located in Bellevue, WA we are seeking a Systems Analyst with exposure to a variety of linux/unix based web technologies that enjoys working in a fun, fast-paced team environment. If this description fits, then we want to talk to you! Skills Required - Intermediate to Advanced experience with LAMP web development stack. - Experience with MySQL 4 or 5 and proficiency in writing and profiling SQL queries. - Intermediate to Advanced experience with HTML, CSS, and Javascript. - Experience working in a Linux production environment, including writing bash scripts and setting up cron jobs - Bachelor's degree in Computer Science or equivalent experience preferred. - Excellent troubleshooting and communication skills Skills Desired - Experience in database scale-out and optimization, clustering, caching, partitioning - Experience in deploying and maintaining highly scalable web applications - Experience with MVC Frameworks (e.g. Zend, Ruby on Rails, Catalyst) - Multithreaded programming, Ruby, Perl, Web Services (XML-RPC/SOAP), Python, PostgreSQL, C/C++, Internet Spiders/Crawlers, Data Archival/Retrieval, template engines - Experience with SEO, Website Development - Experience with E-Commerce, Content Management Systems - Experience with web crawling and/or indexing systems - Statistics As a progressive employer, we offer a competitive salary with a complete benefits package as well and growth opportunities in an attractive work environment. Qualified candidates, please forward cover letter, resume and salary requirements to: Jobs@G2LLC.com - Please include “System Analyst” in the subject line of your email. ]]>

<![CDATA[ <div class="Section1"> <a rel="nofollow"></a>eDiscovery. Discovered here. Network Engineer Kirkland, WA It should be no surprise that as the first company to address the growth of electronic data in the business place and discover its importance in litigation, EED is also the leader in innovating the technology that fuels eDiscovery solutions. With 20 years of electronic discovery expertise and a customized approach to eDiscovery solutions, it’s no wonder that companies turn to us time and time again. And now we’re turning to you. Because we realize that the new ideas and innovations that are brought by talented individuals like you are the most valuable discoveries of all. The Network Engineer is responsible for participating in the planning and deployment of network systems by evaluating current and future business requirements. This involves maintaining current systems and working on new projects to meet companywide objectives. The primary systems to support include Layer 2 and 3 switches, routers, firewalls, load balancers, network monitoring systems, etc. Secondary systems to support include server systems (Exchange 2003, Active Directory Domain Controllers, File/Print servers, etc.) and internal client support issues. We require the following knowledge/experience for this position:<o:p></o:p> <ul type="disc"> <li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in">Cisco CCNA certification (or equivalent work experience)<o:p></o:p></li> <li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in">Minimum two years of experience as a Network Engineer<o:p></o:p></li> <li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in">TCP/IP (thorough knowledge)<o:p></o:p></li> <li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in">Routing technologies (RIP, static, OSPF)<o:p></o:p></li> <li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in">SMTP technologies and processes<o:p></o:p></li> <li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in">FTP and SFTP transfer protocols and process<o:p></o:p></li> <li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in">SNMP processes and technologies<o:p></o:p></li> <li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in">Serial Line technologies (for T1, DS3’s)<o:p></o:p></li> <li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in">VLAN management (per group)<o:p></o:p></li> <li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in">Spanning Tree configuration and troubleshooting<o:p></o:p></li> <li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in">Network cabling standards and specifications<o:p></o:p></li> <li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in">Windows Performance Tuning experience<o:p></o:p></li> <li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in">System Testing knowledge and processes<o:p></o:p></li> <li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in">High availability through HSRP (Hot Standby Routing Protocol)<o:p></o:p></li> <li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in">Experience with IPSec VPN protocol and technology<o:p></o:p></li> <li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in">Access list control<o:p></o:p></li> <li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in">Ether-channel grouping of trunks between switches<o:p></o:p></li> </ul> In addition, this candidate must have the ability to work flexible hours (including weekends) and work on-call on a rotational basis. EED relies on the knowledge and experience of our people to further our success. We are as dedicated to you, as you are to what you do. We believe in offering you excellent benefits and a comfortable atmosphere. We believe in embracing a collaborative environment that's focused on your success. Most importantly, we believe in you. Visit www.eedcareers.com for more details. The People. The Technology. The Solutions. Electronic Evidence Discovery is an Equal Opportunity Employer. To apply to this position, please <a href="http://tbe.taleo.net/NA5/ats/careers/requisition.jsp;jsessionid=31FBBA095FE62DE6E6B1A825C06B3248?org=EEDINC&cws=1&rid=302" rel="nofollow">CLICK HERE</a><o:p></o:p> <o:p> </o:p> </div> ]]>

<![CDATA[Would you like to make an excellent part time income? Have you ever considered sharing your knowledge with others? We currently have multiple part time positions available for people with the following certifications: A+ MCP MCTS MCSE MCDBA MCITP MCSD MCPD Email resumes to: job105@aboutef.com Professor Instructor Teacher Mentor Tutor Trainer Programmer Guru Expert Leader]]>

<![CDATA[<h1><center>NewBay Software</h1></center> Are you interested in working on the world's largest MMS and SMS applications? NewBay Software -- headquartered in Dublin, Ireland -- is hiring for our US Operations team in Bellevue. As the busy summer season approaches, we are looking for qualified students and recent graduates to join our Systems Engineering team as both interns and full-time employees, responsible for supporting some of the largest Mobile and Telecommunications companies in the world. We have open positions encompassing a variety of skills: Tracking down bugs in running applications, performance tuning on large-scale systems, geo-redundant system design, operational support of million-user-plus systems, and building out additional capacity in our local, national, and international data centers. Responsibilities can include: * Collaborate on design and deploy of new carrier solutions, including network switches, servers, databases, and applications. * Diagnose and troubleshoot application and system problems. * Write operational tools in perl, python, bash, and more * Monitor system performance and tune systems and applications for increased uptime, stability, and performance. * Deploy application patches to live services * Collect and communicate information to NewBay Development teams internationally, and/or external third party suppliers * Work with external software and hardware vendors * Create and maintain documentation for on-call Engineers, and Operations support. * Assist carriers’ in acceptance testing of new applications, and application functionality * Provide technical assistance to NewBay Business Development * Conduct research on network products, server products, web application delivery products and standards to remain abreast of developments in the industry. * Perform server and network security audits. Required Skills -- Candidates should be comfortable in three or more of the following: * Extensive experience administrating, and troubleshooting Linux or Solaris Systems * Exposure to delivery of Web services * Perl, Python, Bash, or other scripting skills * Strong, hands-on technical knowledge of network, Linux, and Solaris environments * Strong interpersonal, written, and oral communication skills * Ability to work independently due to the 8 hour time difference to the Corporate office in Dublin * Ability to work in a team, and push communications and results to geographically diverse team-mates * Ability to work closely with peers, for best practices on various projects being worked on in the same office * Proven analytical and problem-solving abilities * Strong customer service orientation * Understanding of Load balancing (F5) * Understanding of various storage solutions (SAN, NAS) * Exposure to Nagios for Monitoring * Experience with database technology, Oracle / MySQL * Experience with Solaris 9, 10 * Proven experience and debugging abilities with TCP/IP networking (routing, switching and load balancing concepts) * Exposure with Tomcat * Experience with Java web application running in Tomcat Environment: * on-call one in six weeks for 12 hour shifts. * Trips to customer site (less than 20 minute drive) for weekly meetings. * Occasional Trips to the Corporate office in Dublin might be needed. Please reply with your resume, salary expectation, and phone number ]]>

<![CDATA[Job Description: Our client is a bellevue based company that is experiencing incredible growth and is currently looking for a Storage Engineer. This company provides valuable internet based services for both individual consumers and businesses. This person will be a Storage Engineer that will also assist with Linux Systems Administration. The main role of this position is to design, implement and manage production storage infrastructure. You will be working with EMC systems. To be considered for this role, the candidate must meet the following requirements: 4+ years of EMC storage experience. Experience with SAN connectivity for Windows and Unix hosts. Strong Linux SA skills, HP server hardware and Symantec NetBackup. Candidates must have high-level skills with most OS commands/utilities (system backups, file systems, job control, etc.). Candidates must have an understanding of fundamental, networking, distributed computing environment concepts. This is a fantastic opportunity to join a company that is experiencing tremendous revenue growth and is (after being founded 5 years ago) already the market leader in their product category. Send resumes to jasonr@parkerservices.com ]]>

<![CDATA[Job Description: Provide system and network support to a COTS WEB based factory floor application. This application is used by the 787 new airplane factory floor end users and their global partners and its associated infrastructure is required to be available on a 7 x 24 x 365 schedule for local and global end users. The systems infrastructure consists of WEB servers (Windows 2K3), oracle data base with a sequel back end. The responsibilities include loading core code and incremental changes to the WEB and application servers; system and application monitoring to foresee and mitigate performance issues prior to their impacting the end users. This position requires the ability to handle multiple concurrent tasks and projects, communicate effectively with team members as well as work with installation and technical support teams and troubleshooting problems including root cause analysis. A thorough understanding of load balancing architecture, browser technologies, HTML code, communications protocols, .NET, and TCP/IP concepts, IIS and Windows 2K3 administration are required. Knowledge and experience with Oracle, Big IP, networking, F5, system administration, highly desired. This position requires 7 x 24 accessibility, and requires carrying an on-call pager on a rotating basis. Additional duties include participation on the software installation team performing installations, performing problem analysis and isolating problems of various levels of difficulty, technical documentation, contributions to the solution entries in our in-house knowledgebase, promotion a team environment by assisting coworkers whenever necessary to enhance the professional development of everyone within the organization. Education/Experience : Bachelor's degree and typically 5 to 8 years' related work experience or a Master's degree with 3 to 6 years' or a PhD degree with 0 to 3 years' related work experience or an equivalent combination of education and experience. Security Clearance Requirements: None Relocation Money Available: No Travel Required: Yes To view the complete job description and to apply online, please visit: <a href="http://boeing.com/employment," rel="nofollow">http://boeing.com/employment,</a> click “Job Search” and enter Req # “08-1013315” in the “Job Req #” field. Boeing is an equal opportunity employer supporting diversity in the workplace. ]]>

<![CDATA[The Mattei Companies are seeking a seasoned professional to lead a small team of systems professions. Under the direction of the Chief Information Officer, this position will provide leadership and senior level technical direction to the team. The Systems Manager will also be the primary Citrix Administrator, responsible for the configuration, installation, maintenance, monitoring and troubleshooting of the Citrix servers and applications. Primary responsibilities include: · Manage small team of technicians · Provide technical expertise to management on issues such as security trends, leading edge trends in infrastructure technology, and identifying opportunities for further systems enhancements · Enhance disaster recovery plans and procedures, evaluate test plans and coordinate tests on regular basis · Monitor and produce regular reports on system performance · Maintain hardware and software inventory, equipment lease schedules and ensure licensing compliance REQUIRED Skills and Experience: · Previous supervisory experience in a technical environment · Experienced and certified administrator of Citrix systems (CCA minimum required, CCEA preferred) · Experienced and certified Microsoft systems engineer (MCSE required) · Thorough knowledge of Active Directory · Experience managing thin client environment · Excellent Communication Skills, both written and oral · Ability to work off-hours and weekends, as required Desired Skills and Experience: · Experience with VMWare products (ESX, Server) · Linux variants · HP Proliant and Dell Poweredge Servers · IIS, Apache, etc. · SQL Server · Novell Netware, GroupWise and ZENWorks administration · McAfee ePO · Cisco internetworking devices · Experience with SANs · Configuration management processes · Change management processes The Mattei Companies, established in 1979, are premier West Coast insurance underwriting managers. We specialize in underwriting primary property and casualty insurance for selected industries such as forest products, agriculture, moving & storage and wholesale distributors, as well as standard lines. ]]>

<![CDATA[B-Line,LLC, a financial services firm in downtown Seattle, has an immediate opening for a Systems Engineer. Responsibilities: • Provide 3rd level technical support for all desktop and network support issues • Troubleshoot and resolve server and network issues • Install and maintain all enterprise servers and network infrastructure including Email Servers, SQL Servers, Web Servers, Antivirus Servers, Network switches and Firewalls • Recommend, design, implement, and manage system upgrades and changes • Install and maintain all server patches • Automate installation of software packages • Recommend and implement and document all changes to network design and WAN infrastructure Qualifications: • Comfortable interfacing with all levels of end users including senior management • Ability to meet project deadlines with no supervision • Professionalism and decisiveness • Excellent written and verbal communication skills Education/Experience: • Bachelors degree in a computer-related field OR 3 + years related experience • Hands on experience working on layer 2 and 3 switching technologies • Experience with virtual server • Expertise in Exchange 2003 and internet email gateways • Expertise in Windows 2000 and 2003 • Expertise with system security, intrusion detection, firewalls, and data loss prevention • Expertise in automation of software, and software patch deployment • Experience with MOM 2005 and Microsoft System center <center>Relocation funds not available, Seattle area interest only please. We are an equal opportunity employer. Drug free environment. </center> ]]>

<![CDATA[The University of Washington (UW) is proud to be one of the nation’s premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. Our Office of Research Information Services (ORIS) has an outstanding opportunity for a temporary Business Systems Analyst. This individual will provide leadership in planning, organizing and coordinating complex IT projects for ORIS. Additionally the person in this role will be responsible for software analysis, design, testing, and documentation. The successful candidate will be skilled in working closely with inter-departmental users, developers, managers and other stakeholders to analyze business processes, determine functional and technical requirements, resolve client and system-related issues, and provide support and training. Analysis (45%) Apply user centered design practices, interview stakeholders and system users to determine functional requirements. Identify, develop and evaluate alternative solutions encompassing a variety of automated and manual techniques, considering programming complexity, on-going technical support requirements and department end user work flow where applicable. Analyze complex information systems, data base models and/or interface needs. Prioritize, troubleshoot, and resolve system and service problems, in order to provide very reliable and highly available computing services. Identify and evaluate existing and emerging technologies and determine their applicability to UW needs. Perform analytical, design, development and managerial tasks associated with the implementation of information system solutions. Provide on-going support to ORIS clients by correlating user needs with information system design Create project documentation as necessary in support of agile development philosophies. Project Management & Leadership (30%) Manage information system and/or interface development projects. Work with formal and informal project plans, and work independently or in a group to meet deadlines. Identify appropriate level of oversight and resource requirements, facilitate team member activities and communicate project progress with project manager, development group, customers and users. Use solid judgment to determine appropriate escalation and resolution of issues within project structure. Work with all levels of management to critically evaluate and communicate business issues/risks with conviction to campus clients and team members. Lead, organize and influence positively, effectively and maneuver through unstructured problems and create the necessary structure to drive for results. Quality Assurance (20%) Write, revise, and verify quality standards and test procedures for program design and product evaluation to attain quality of software. Review new or modified program, including documentation, diagram, and flow chart, to determine if program will perform according to user request and conform to guidelines. Work within team to determine and implement agreed upon testing principles and practices. Consultation (5%) Provide expert consultation to University administrative and technical staff regarding application development, configuration and tools, Windows and web-based systems, electronic mail systems and issues, and application-workstation-server integration. Requirements: Bachelor's in computer science, business administration, information science or other technical area, or equivalent experience. Minimum of seven years' experience performing progressively more complex and responsible tasks in management of business process changes as technical solutions are developed. Ability to plan and manage complex technical projects that involve cross-functional teams. In-depth knowledge of software testing methodologies and QA practices, strong diagnostic and problem-solving skills. Experience with project definition, planning, scheduling and implementation. Knowledge and experience developing system requirements, specifications, and documentation. Knowledge and experience developing/implementing a variety of desktop and distributed software systems involving Web-based user interfaces, relational databases (transactional and data warehouses) and SQL in support of administrative applications. Demonstrated excellence in client interaction, written and verbal communication skills. Demonstrated ability to work independently and as part of a team in a cooperative effort. Demonstrated ability to develop creative solutions for academic, instructional, business and research needs. Strong customer focus and excellence in relationship management with key partners. Strong negotiation skills and the ability to develop consensus. Desired: Previous experience in a lead business analyst role or as key point of contact. Direct, demonstrable experience in contributing to multiple complex projects. Condition of Employment: Must be able to partner collaboratively with customers and team. A satisfactory outcome from a criminal background verification will be required prior to hire. Application Process: To apply, please visit <a href="http://www.washington.edu/jobs" rel="nofollow">www.washington.edu/jobs</a> and search for Req# 40119. Part of the application process for this position includes two required assessments to obtain additional information that will be used in the evaluation process: a Cover Letter assessment, where you will have the opportunity to provide a cover letter for this specific position; and the Employment Eligibility Assessment. (If you have taken the Employment Eligibility Assessment already while applying to a job at the UW, you won't need to take it again.) The assessment(s) will appear on your screen for you to complete as soon as you select "Apply to this Position" on this job announcement. Once you begin an assessment, it must be completed at that time. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until the assessments are complete. The University of Washington is an equal opportunity, affirmative action employer. To request disability accommodation in the application process, contact the Disability Services Office at 206.543.6450 / 206.543.6452 (tty) or dso@u.washington.edu. ]]>

<![CDATA[ The Cobalt Groupa leading provider of online retailing and search engine marketing solutions for the automotive industryThe Operations Analyst (OA) is responsible for the development, management, quality assurance, and business analysis associated with key Customer Services processes, tools, and assigned Customer Services Operations projects. Key Responsibilities * Reporting. The Operations Analyst develops, executes, and maintains key datasets, reports and data mining efforts specific to Customer Services and its business units. * Manages report generation from internal CRM, ACD, WFM systems including third party solutions relating to customer satisfaction and phone systems. * Develops and maintains ad hoc and recurring reports as assigned * Analyzes all reporting results to ensure appropriate data elements are being polled and analyzed. * Work with internal IT and IS teams to develop and/or improve reporting capabilities of key internal systems * Data Analysis. Performs intermediate level data analysis on key Customer Services and designated application metrics. * Provide analysis on Customer Service KPIs that includes data from key call center systems (ACD, CSI, and CRM systems), * Ability to identify process and/or data inefficiencies and make recommendations to improve on these inefficiencies * Provides subject matter expertise on data analysis, data availability, and metric options * Systems/Application Support and Administration. Performs a variety of system administration duties associated with assigned systems, applications and tools. These duties include, but not limited to, the following: * Ensures all appropriate Customer Services users have access to assigned reports and reporting systems * Works with key Operations personnel to support and maintain internal reporting database * Works with identified Cobalt IT/IS resources to ensure usability and operability of assigned applications and tools. This includes possible after-hours and weekend support for planned and unplanned application outages/updates. Required Skills * Knowledge and general understanding of call center operations and commonly utilized systems * Knowledge of reporting/data mining technologies * Ability to effectively troubleshoot data inaccuracies and identify root causes * Ability to create reports and graphical representations from variety of data sources * Ability to perform intermediate functional systems analysis * 4+ years experience using MS-Office suite of products, including Outlook, Excel, Word and PowerPoint * 2+ years experience administering and/or supporting reporting functions in a call center or similar environment required * 3+ years experience in developing and building reports in Crystal Reports, Oracle Discoverer, Tableau, Oracle BI or similar product preferred * 2+ years experience providing data analysis and data mining expertise from key call center (or like) systems such as CRM, CSI, WFM, and Call Monitoring systems preferred * Experience presenting analysis and data findings to wide range of technical and non-technical audiences Cobalt Culture and Benefits The Cobalt work environment is fast-paced, energized, informal and fun, but with a serious focus on quality, customer service, innovation, and an ongoing commitment to excellence. Benefits include medical/dental/vision and wellness programs for employee and dependents (including domestic partners), life insurance, paid vacation time, personal days, sick leave and holidays, 401K with match, employee referral bonuses, stock option plan, subsidized parking fees and bus pass, onsite gym, and more. To Apply for this position, please <a href="http://cobaltgroup.contacthr.com/10880879" rel="nofollow">CLICK HERE</a> ]]>

<![CDATA[ About the Systems Engineer-Monitoring Opportunity Infospace is looking for an energetic, highly motivated individual with a strong background in SCOM 2007 and has experience working in a high-tech/software development environment. The ideal candidate must have five or more years experience as a monitoring systems engineer and have strong written and verbal communication skills. As a Systems Engineer, you'll be part of a team whose primary responsibilities includes design and development of distributed application monitoring solutions. You will have the opportunity to develop system, network, database and application monitors. You will also support engineering teams and provide expertise in the identification and creation of required monitoring instrumentation for the applications. Essential Job Duties * Analyze system architecture to determine optimal monitoring points. * Support SCOM environment on a rotating on-call schedule that covers critical monitors 24x7x365 * Design and develop monitors to measure performance, availability and fault detection. * Design distributed application monitoring solutions using an object oriented approach * Develop various management packs like SCOM/vendor management pack overrides, service-object management packs, distributed application management packs and management packs for systems where a vendor or third party management pack does not exist * Maintenance and administration of SCOM environment * Design, develop and manage reports in SCOM * Attend support bridge calls and post mortems as necessary * Support engineering teams creation of monitoring instrumentation To Apply for this position, please <a href="http://infospace.contacthr.com/10876299" rel="nofollow">CLICK HERE</a> ]]>

<![CDATA[The Bruce Titus Automotive Group, an automotive dealership with locations throughout South Puget Sound area, is looking for an individual with strong technical skills and who can provide excellent customer service to join our IT team. This position will support both Citrix and Windows XP clients at various BTAG locations and be the first point of contact for help desk issues. The position will be based in Tacoma with required travel to Olympia. Primary Duties: • Act as primary point of contact regarding all help desk issues. • Provide IT support via phone, email, over remote connections, and/or in person. • Maintain and troubleshoot Microsoft Windows Server 2003, XP workstations, and Citrix thin clients, including off-hours support • Support the addition, deletion and modification of accounts within Active Directory/LDAP environment and web-based applications. • Ensure backup of servers systems and tape rotations are completed. • Perform monthly software updates to Servers and PCs. • Escalation of issues to higher level technical team as appropriate. • Assist in the deployment of new applications and hardware • Install and configure workstations consisting of Citrix thin clients and XP workstations as needed. • Troubleshoot basic printing problems and escalate when necessary. • Perform other related duties as needed to meet the ongoing needs of the company. Minimum Requirements: • AA degree or two year Technical certificate • MSCA or completion within one year of employment • 1+ years experience troubleshooting PC desktops and laptops and printers • 1+ years experience with routers, switches, hubs and basic network topology. • Must have experience with Exchange 2003, Windows Server 2003, and Active Directory/LDAP administration. • Flexible schedule as this job may require extended support hours, occasional night, weekend and some on-call work. • Must be insurable with our insurance provider and have the ability to operate a motor vehicle. • Must be able to lift up to 50 pounds. What we offer: • Competitive Pay Range: $15.00 - 18.00/hour DOQ • Benefits: Vacation pay, medical insurance, dental insurance, 401K, and HSA plan. • Discounts on New and Used Vehicle purchases • A challenging, growing, and supportive environment How to apply: Please send a resume and letter of interest describing in detail your background and experience with respect to the primary duties of this position. Applicants that do not address these items may not be considered. Submit required materials to: Bruce Titus Automotive Group Attn: Human Resources 4030 South Tacoma Way Tacoma WA, 98406 HR@brucetitus.com ]]>

<![CDATA[ <table cellpadding="10px"> <tr> <td> <img src="http://www.perkinscoie.com/FCWSite/Img/logo.gif"> <hr /> We are currently seeking motivated individuals to fill the Systems Engineer position we have available in the IT department. You will serves as a key team member of the Systems Engineering team which plans, designs and executes initiatives aimed at delivering sustainable and appropriate computing services aligned with the Firm's business functions, goals and objectives. JOB FUNCTIONS: Scope of responsibilities include project management, evaluation, design, planning, configuration, documentation, and deployment of solutions. You will work with the Engineering Team and Systems Management to align and document IT solutions and planning. Will work with Engineering Team and Systems Management to develop, document and implement policies, standards and guidelines that direct the selection, development, implementation and use of information technology. You will provide cross-training to other analysts regarding issues/updates, techniques, technologies and practices within the area of technical focus so other analysts will be able to support these services as necessary. REQUIREMENTS: <ul style="list-style-image: url(http://www.perkinscoie.com/FCWSite/img/bullet.gif);"><li>Fundamental understanding of networking in a Microsoft Windows environment including Active Directory, client/server, database, web technologies and storage technologies</li> <li>Strong analytical and problem solving skills, excellent oral and written communication skills both technical and business related, and excellent customer service and negotiation skills</li> <li>Proven ability to work on and lead cross-functional teams</li> <li>Demonstrated knowledge and hands-on experience with standard systems integration methodologies/lifecycles as applied in a multi-site, distributed computing environment</li></ul> IDEAL CANDIDATE: Strong preference for candidates with Microsoft SQL design and service integration experience: SAN and NAS network storage technologies; Cisco networking and virtual private networking; Enterprise data backup technologies; ESX/VMWare Virtual Solutions. EDUCATION AND EXPERIENCE: Requires a minimum of 7 years of related experience, including 3 years of increasing responsibility in the core technical area, or equivalent. A Bachelor's degree is preferred. A Bachelor's degree in engineering or computer science is beneficial. Perkins Coie offers a challenging work environment and a comprehensive benefit package. To apply please refer to the Systems Engineer opening - Job #S20071004 and email or mail resume and salary history to: <a href="mailto:staffpositionsSEA@perkinscoie.com" rel="nofollow"><img src="http://www2.equest.com/images/applyhere.gif" border="0"></a> </td> <td valign="top" bgcolor="#A8C0D1"> <center><img src="http://www.perkinscoie.com/files/Office/65fe9094-fc6e-4736-9463-f90e404a50d1/Presentation/OfficePhoto/city-sea.jpg"></center> Conveniently located in the heart of downtown Seattle FORTUNE Magazine's 100 Best Places to Work in America for the fifth year in a row! More than 600 lawyers in 15 offices across the United States and in China. Represents clients that range in size from FORTUNE 100 companies to start-ups The firm is rated highly by its clients for the quality of its client service. <a href="http://www.perkinscoie.com" rel="nofollow">Visit our website</a> to learn more. PERKINS COIE LLP Attn: Staff Recruiter 1201 Third Avenue, Suite 4800 Seattle, WA 98101-3099 Equal Opportunity Employer M/F/D/V </td> </tr> </table> ]]>

<![CDATA[Adobe User Research is interested in how you work! We are looking for developers who would be available to chat with our Adobe User Researcher and share a bit of their work. We are interested in discussing with you what your processes are, what your challenges are, and what you belive could help improve your work tools. We are also interested in taking a look at some of your current projects and being able to see how exactly you develop your apps with your current tools. We would be doing his over Adobe Connect, so you would only be sharing your screen and wouldn't be required to send us anything. If you are interested, please follow the link to our survey screener and tell us a little bit about yourself: <a href="http://www.adobe.com/go/flex_survey/" rel="nofollow">http://www.adobe.com/go/flex_survey/</a> The session would last for two-hours and for your time, we'll gladly compensate you in either $150 AMEX Gift Check or the equivalent in Adobe software. These sessions will be running throughout May and June. Due to a high volume of responses, we are not able to respond to every inquiry. If you are interested in Adobe User Research please go to <a href="http://www.adobe.com/survey" rel="nofollow">http://www.adobe.com/survey</a> or email us at usability_study@adobe.com ]]>

<![CDATA[About Us: Confluent Data Systems main office is located in beautiful Wenatchee, WA on the Columbia River, it is the apple capital of the world, has great wine, abundant green energy, and a redundant backbone connectivity. CDS houses their servers within the Confluence Technology Center (CTC) with above standard redundant security, bandwidth, and power. The CTC is also home to Yahoo as one of their regional data centers. Plans are currently being developed to create a dedicated data center where demand by clientele for such services will be fulfilled. Experience/Skills: 3 plus years of professional experience Experience with Windows 2003 servers and Migration to 2008 Basic switch and routers DNSBackup Solutions - Vertias Netbackup Storage Area Networks NetIQ or other monitoring solutions Industry certifications such as MCSE, CCNA or CISSI Summary of Duties: Duties related to this position include: development of detailed network specification for projects, managing vendors, develop and implement disaster recovery procedures, support ASP security efforts and deployment, load testing, perform routine maintenance, install and test system software upgrades, design, install and troubleshoot IP based LANs/WANs/MANs and IP based routing and bridging solutions. Other Notes: Backgound screens are preformed and security clearance may also be required of the position. Please email detailed resumes and compensation history ]]>

<![CDATA[SkoFlo Industries, Inc a leader in Pressure independent flowcontrol technology is seeking an individual to assist SkoFlo personnel with IT Needs. Please Email Resume and Cover Letter to hr@skoflo.com Duties Include: · Assist SkoFlo users with day to day helpdesk issues. o All Microsoft Operating Systems. o All Microsoft Office Programs. o Assist new users with training on SkoFlo network. · Recommend and develop solutions to issues. · Maintain and upgrade existing IT infrastructure. o Windows 200x Server o Exchange 2003 Server o SQL Server 2005 o Epicor Vantage ERP o Autodesk Vault o Cisco, HP Procuve and Sonicwall network hardware. · Participate in Disaster Recovery Preparedness Drills o Document and test DRP. Benefits: · Medical/Dental/Vision, Vacation/Sick Leave and 401K ]]>

<![CDATA[One of “Washington’s Best 100 Companies to Work For” Great career opportunity for an experienced Programmer/Analyst to develop or modify application software including designing computer systems, creating analysis documentation, designing programs, coding, testing, coordinating implementation, training and supporting on-going operations. Qualified candidates will have Associates degree in Computer Science and three years experience in a complex multi-platform computer environment. Must be able to demonstrate knowledge and experience with SQL, SQL Server, JSP, ASP.net, VB.net, XML, SSRS, JAVA, Crystal Reports. For a complete job posting go to www.kpshealthplans.com KPS offers a fun, flexible & casual work environment, competitive salary, & outstanding benefits. Submit resume with salary req. to hr@kpshealthplans.com EOE. ]]>

<![CDATA[Overview: ========= OwnerIQ is seeking to add a full-time Systems Administrator in its Mill Creek, WA office. This critical position on the Development Team will have a pivotal role in contributing to the success of the OwnerIQ online properties. In this fast-paced, results-oriented environment, you will also work with other members of the organization to leverage best of breed open source technologies to help solve the self-support needs of experienced daily by users of consumer products. OwnerIQ is a well-funded venture-capital based start-up company offering a competitive compensation package and excellent benefits. Primary Responsibilities: ========================= * Work with both developers to build, deploy and maintain internally developed applications. * Setup and deploy hardware to support new applications and services. * Participate in shared 24x7 systems support. * Use your Python/Perl/PHP development skills to build automation, monitoring and reporting tools. * Maintain Linux web and application servers, monitoring uptime, performance, etc. Applications include MySQL, Apache, Mail (Zimbra), Bind, and OpenLDAP. Experience/Skills: ================== * Competent in at least one shell scripting language. * MySQL administration and scripting. * Linux (Fedora/Ubuntu) server administration. * High-energy, Start-up work ethic. About OwnerIQ: ============== OwnerIQ built a Network (<a href="http://OwnerIQ.net" rel="nofollow">http://OwnerIQ.net</a>) of channel-focused websites to help consumers easily find and store must have self-support product information. The Network's audience of actively engaged consumers is growing rapidly. The company is pioneering the concept of Ownership Targeting, providing brand advertisers with highly customized programs to precisely target consumers based on products they already own. Ownership Targeting is a revolutionary approach to marketing that takes the guesswork out of identifying likely purchasers, enabling advertisers to influence consumers throughout a product's ownership lifecycle. Founded in August 2006, OwnerIQ is based in Boston and is led by a successful and proven management team of online media professionals.]]>

<![CDATA[Successful, established software company in downtown Seattle seeks a Senior-level Technical Support Rep with experience in software implementations. Position description: • Supporting clients in the software implementation process • Identifying and troubleshooting problems • Assisting in the testing and documentation of 3rd party interfaces • Providing technical design concepts and specifications • Developing and maintaining effective relationships, both externally and internally Position requirements: • Bachelor's degree or certification in a technology field • 2+ years of experience in a customer-facing support position • 2+ years of experience with software implementation • Excellent communication skills • Working knowledge of the C programming languages is preferred • Knowledge of HL7 standards or other healthcare-related experience is a plus We offer a fun, rewarding work environment and a competitive salary and benefits package, including health, dental and vision insurance; 401(k) with employer matching; paid time off; and more! To apply, email your resume, with SOFTWARE IMPLEMENTATION SUPPORT in the subject line, to jobs@pmsi.com. ]]>

<![CDATA[Metro Transit located in Pioneer Square by Safeco and Qwest Fields, is looking for a Systems Support Supervisor. Our facility is located near bus lines and the Sounder Station. King County provides our employees with a free transportation pass (good on Metro, Pierce, Community and Sound Transit) and access to the building gym, with lockers, showers and bike room. We offer a generous benefits package including fully-paid medical, dental and vision benefits for the whole family or domestic partner. A generous sick leave plan, vacation and holiday pay. This position will participate in the Washington State Public Employees Retirement Plan (PERS) and have the option of participating in the County’s deferred compensation plan (a 457 plan). Our Systems Support Supervisor the ideal candidate will •Supervise information technology staff responsible for developing, maintaining, enhancing and integrating Transit division information and technology systems •Be responsible for supervising a team of information technology professionals who ensure the ongoing operations of Transit business information systems (such as operator assignments, vehicle assignments, work order tracking and web based customer information) •Supervise staff in architecture design, interface development and implementation of new transportation systems applications •Responsible for negotiating service level agreements with Transit clients and identifying ongoing technical systems support for new applications and provide technical consulting on a wide range of technology issues •Coordinate with customers and users and developers regarding their business needs using extensive knowledge of programming, application development and system maintenance in Oracle, Access and MS SQL database administration and interpersonal skills. Staff consists of application developers, database administrators, technical writers and testers under lead analysts. For more details about this position, the required qualifications and application process please visit our website at www.metrokc.gov/ohrm/jobs/Technology.htm, Transit Systems Support Supervisor Job# 08SL7780 ]]>

<![CDATA[Position Description Plans, conducts, and directs the analysis of complex business problems to be solved with automated systems. Business Area Client Analysts analyze business area problems and processes to resolve problems and make business processes more efficient. They are responsible for understanding the business process and business needs. They serve as the primary interface between the business area and IT. This position often serves as a “stepping stone” from functional job responsibilities to professional IT position. Position Responsibilities Analyzes service, production, inventory control, distribution, cost analysis, finance, marketing, human resources, and/or a variety of other business and technical problems to formulate and develop new and modified information processing systems. Represent the business activity in all information technology developments. Provides technical assistance in identifying, evaluating, and developing systems and procedures, which are cost effective and meet user requirements. Configures system settings and options; plans and executes unit, integration, and acceptance testing; and creates specifications for systems to meet business requirements. Designs details of automated systems. May provide consultation to users in the area of automated systems. Requires knowledge of e-commerce tools, computer system capabilities, business processes and workflow. Perform other related duties as assigned. Basic Qualifications Bachelor’s Degree in Computer Science, Business, or similarly applicable field. 3 years of experience working with relatively complex computer systems Desired/Preferred Qualifications Good communication, analytical and problem solving skills. Experience working in an FDA regulated environment Experience with quality management systems Physical Job Requirements Normal office environment Visit us and apply online at www.medtronic.com. Use requisition # 62307. ]]>

<![CDATA[Metro Transit located in Pioneer Square by Safeco and Qwest Fields, is looking for an IT Project Manager II. Our facility is located near bus lines and the Sounder Station. King County provides our employees with a free transportation pass (good on Metro, Pierce, Community and Sound Transit) and access to the building gym, with lockers, showers and bike room. We offer a generous benefits package including fully-paid medical, dental and vision benefits for the whole family or domestic partner. A generous sick leave plan, vacation and holiday pay. This position will participate in the Washington State Public Employees Retirement Plan (PERS) and have the option of participating in the County’s deferred compensation plan (a 457 plan). The IT Project Manager II will work with a team of project managers to provide technical project management services focusing on technical integration aspects of several large, complex information systems in production and under development. We are replacing and upgrading several systems on over 1,400 buses in Metro Transit’s fleet – critical systems that are integral to Metro’s service delivery, safety, security and efficiency. The ideal candidate will work with designated project managers to ensure that contractual requirements, integration requirements, functional specifications and acceptance criteria are properly met for successful project outcomes. You will also manage a technical interface committee process and coordinate the work of multiple contractors to ensure successful system integration, testing and deployment. For more details about this position, the required qualifications and application process please visit our website at www.metrokc.gov/ohrm/jobs/Technology.htm, Technical Integrator (Information Technology Project Manager II) Job #08SL7788 ]]>

<![CDATA[<img border="0" src="http://www.hrpmsi.com/images/joblist/shb.gif"> IS Manager SafeHarbor Technology Corporation, founded and headquartered in Satsop, Washington, is an award-winning company that specializes in moving customer service to the web. Recognized for offering the best customer relationship management products and services, quantifiable results show that clients of SafeHarbor are infinitely better off by using these products and services. SafeHarbor partners with its clients to create a culture of self-service through technology and business practices helping them to fulfill complex customer service over the web. SafeHarbor's fast, flexible and focused solution improves self service information so customers can find answers to questions via the web instead of placing a customer service call. SafeHarbor helps its clients to realize lower support costs, higher user satisfaction levels and solves the challenges faced by companies with complex product lines and diverse user groups. SUMMARY Directs and coordinates development and production activities of our computerized management information systems department by performing the following duties personally or through subordinate supervisors. ESSENTIAL DUTIES AND RESPONSIBILITIES <li>Supervises 5+ individuals in the information systems department, responsible for overall direction, coordination and evaluation of these individuals. Carries out supervisory responsibilities, including but not limited to; interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance, and rewarding/disciplining employees. <li>Consults with management to analyze computer system needs for management information and functional operations. <li>Recommends and develops plans for systems development and operations, hardware and software purchases, budget and staff. <li>Manages development, implementation, installation and operation of information and functional systems for the organization. <li>Negotiates and contracts with consultants, technical personnel and vendors for services and products. <li>Additional duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES <li>Proficient working knowledge of UNIX systems and Window operating systems. <li>Strong knowledge of remote connectivity (WAN and VPN). <li>Proficient in diagramming solutions, network layouts and critical issues. DESIRED QUALITIES <li>Management, supervisory and motivational skills. <li>Professional attitude and work ethic. <li>Ability to think outside the box. MINIMUM QUALIFICATIONS <li>Bachelor's degree or other degree in an associated field. <li>10 plus years related experience or equivalent combination of education and experience. <li>MCSE, CCNA or CISSP preferred. Apply Today! This is a fantastic opportunity to join a successful company while working with great people! </li></ul> <font face=&quo